Abbott Laboratories
Abbott Laboratories is a global healthcare and medical-technology company headquartered in Abbott Park, Illinois. Its business is organized around four major healthcare areas: medical devices, diagnostics, nutrition, and established pharmaceutical products. Abbott’s technologies are used in hospitals, laboratories, physician offices, pharmacies, homes, and healthcare systems in more than 160 countries. The company states that its products help serve more than 2 billion people worldwide, making it one of the world’s largest diversified healthcare companies.
Abbott was founded in 1888 by physician Wallace C. Abbott and has developed from a small pharmaceutical business into a multinational healthcare technology company. Today, the Abbott portfolio includes FreeStyle Libre continuous glucose monitoring, cardiovascular devices, diagnostic platforms, nutritional brands such as Ensure, Similac, Pedialyte and PediaSure, neuromodulation technologies, point-of-care testing, and established medicines in emerging markets. Abbott also expanded its diagnostics position in 2026 by completing its acquisition of Exact Sciences, adding cancer-screening and precision-oncology technologies to the company’s diagnostic business.
Abbott remains a publicly traded company listed on the New York Stock Exchange under ticker ABT. Its corporate headquarters is located at 100 Abbott Park Road, Abbott Park, IL 60064-6400 in Lake County, Illinois. Current Chairman and CEO Robert B. Ford has served as Chief Executive Officer since March 2020 and Chairman since December 2021. Abbott currently reports approximately 122,000 employees worldwide.
224-667-6100
This is Abbott’s current corporate headquarters number.
Abbott does not use one universal Customer Service number for every product.
Examples include
Abbott Nutrition: 800-986-8850
Abbott Diabetes Care: 888-332-0121.
Abbott Laboratories
100 Abbott Park Road
Abbott Park, IL 60064-6400
United States
Abbott Laboratories
100 Abbott Park Road
Abbott Park, IL 60064-6400
United States.
General Corporate Inquiries: abbottcorporate@abbott.com.
Medical Devices, Diagnostics, Nutrition, Diabetes Care, Cardiovascular Technologies, Medicines and Healthcare
1888
Approximately 122,000 employees worldwide.
Abbott products are available in:
160+ countries.
Abbott does not publish public walk-in hours for its Abbott Park headquarters.
Product-specific support hours vary by business unit and product.
https://www.abbott.com/en-us/investors
https://www.abbott.com/en-us/careers
Abbott is diversified across healthcare rather than depending on one product line. Its main businesses include medical devices, diagnostics, nutrition, diabetes care, biowearables, and established medicines.
FreeStyle Libre is Abbott’s continuous glucose monitoring platform for people with diabetes. Small wearable sensors continuously measure glucose and send data to compatible readers or smartphones, helping users and clinicians make informed diabetes-management decisions.
Libre Duo is Abbott’s newer glucose and ketone sensing platform. In 2026, Abbott announced U.S. authorization of Libre Duo 10 Day, which continuously monitors glucose and ketone levels through one wearable sensor.
Lingo is Abbott’s consumer biowearable platform for adults who want to better understand glucose responses and lifestyle patterns. The system combines a wearable biosensor with a smartphone application that translates glucose patterns into personalized insights.
Ensure is Abbott’s adult nutrition brand offering shakes and nutritional products designed to support calorie, protein, vitamin, and mineral intake. Products are commonly used by adults seeking nutritional support during aging, recovery, or periods of reduced intake.
Glucerna is a nutrition brand designed for people with diabetes or those managing blood-sugar-related nutritional needs. Products include shakes and other formulations developed with specialized carbohydrate and nutrient profiles.
Similac is Abbott’s infant-formula and early-life nutrition brand. The portfolio includes multiple infant-feeding formulations designed to address different nutritional, tolerance, and developmental needs.
PediaSure is a pediatric nutrition brand intended to help children who may need additional calories, protein, vitamins, and minerals to support growth.
Pedialyte provides oral rehydration products containing electrolytes and fluids. Products are used by children and adults during dehydration caused by illness, heat, exercise, travel, or other circumstances.
Abbott develops laboratory diagnostic instruments and assays used in hospitals, laboratories, blood banks, clinics, and healthcare systems. Its major platforms include Alinity, ARCHITECT, Afinion, and other immunoassay, chemistry, hematology, and molecular diagnostic systems.
Abbott develops portable diagnostic technologies that provide test results close to the patient rather than relying exclusively on centralized laboratories. Products such as i-STAT are used in hospitals, emergency departments, clinics, and other clinical environments.
Abbott expanded into cancer screening and precision diagnostics through its acquisition of Exact Sciences in 2026. The portfolio includes Cologuard for colorectal cancer screening, Cancerguard for multi-cancer detection, Oncotype DX and molecular residual disease testing technologies.
Abbott produces pacemakers, implantable cardiac monitors, defibrillators, electrophysiology systems, and other products used in the diagnosis and treatment of abnormal heart rhythms.
Abbott’s electrophysiology business develops mapping, ablation, and diagnostic technologies for atrial fibrillation and other cardiac-rhythm disorders. Its current pipeline includes technologies such as TactiFlex Duo.
Abbott develops technologies for repairing or replacing heart valves and reducing stroke risk. Product families include MitraClip, TriClip, Amulet and other structural-heart devices.
Abbott provides implantable and external technologies used in advanced heart-failure management, including mechanical circulatory support and remote monitoring systems.
Abbott manufactures technologies for treating coronary and peripheral artery disease, including stents, vascular scaffolds, guidewires, imaging technologies, and interventional products.
Abbott develops spinal cord stimulation, deep brain stimulation, and related neurostimulation systems for patients living with chronic pain, Parkinson’s disease, essential tremor, and other neurological conditions.
Abbott markets more than 1,500 pharmaceutical products in emerging markets. The portfolio covers areas including gastroenterology, cardiometabolic care, women’s health, respiratory conditions, pain management, and central nervous system disorders.
Abbott maintains a broad clinical-development program across its businesses. In 2026 the company reported more than 200 ongoing clinical trials in areas such as diabetes, cardiovascular devices, diagnostics, cancer, and nutrition.
224-667-6100.
224-667-6100
224-667-6100
224-667-6100
There is no universal number across every Abbott product.
Product-specific support should be used.
800-986-8850.
888-332-0121.
For many Abbott business areas:
844-820-6570.
224-667-8945.
224-667-7300.
888-332-2268
Computershare Trust Company serves as Abbott’s transfer agent.
Abbott uses different toll-free numbers according to product and business unit.
Examples include 800-986-8850 for Nutrition and 888-332-0121 for Diabetes Care.
Abbott does not publish one universal sales number across all business units.
Healthcare institutions and distributors should contact the relevant Abbott business.
No universal corporate billing number is published.
Billing questions should be directed to the Abbott business unit or distributor connected with the transaction.
Regional contacts vary internationally.
Abbott maintains local offices and operating companies in more than 160 countries.
Local facility contacts differ by market and business unit.
Abbott publishes country-specific contact information through its Global Locations and Contacts directory.
Abbott does not publish one universal general emergency hotline.
For urgent medical concerns involving an Abbott device, patients should follow product emergency instructions and contact their healthcare provider or emergency services when necessary.
Abbott uses business-specific and regional media contacts rather than one single global media line.
For example, its Media Contacts page publishes named contacts and direct numbers by business and region.
877-228-4707
TalentAcquisition@abbott.com.
Not applicable.
The correct Abbott contact depends heavily on the product involved. For FreeStyle Libre or other diabetes-care questions, call 888-332-0121. For Ensure, Similac, Pedialyte, PediaSure and other Nutrition products, call 800-986-8850. If you are unsure which business unit applies, Abbott’s general corporate email abbottcorporate@abbott.com or the main headquarters line 224-667-6100 can be used for routing, although product-specific support usually provides faster results.
Before calling, have the exact product name, lot or serial number if applicable, date of purchase or use, medical-device model, and the nature of the issue ready. For medical devices, diagnostic products, or prescription-related concerns, do not rely only on general corporate support when a specialized clinical or technical line is available.
Shareholder matters should go directly to Investor Relations at 224-667-8945 or Computershare at 888-332-2268, while job applicants can use Abbott Talent Acquisition at 877-228-4707. This separation prevents consumer-product inquiries from being routed into investor, employment, or corporate-administration channels.
Abbott Laboratories
100 Abbott Park Road
Abbott Park, IL 60064-6400
United States.
Abbott Park is located in Lake County, Illinois, approximately 40 miles north of downtown Chicago and has served as the company’s principal corporate campus for decades.
100 Abbott Park Road
Abbott Park, IL 60064-6400
United States
The headquarters and principal corporate office use the same address.
Abbott Laboratories
100 Abbott Park Road
Abbott Park, IL 60064-6400
Investor Relations is based at the same corporate headquarters.
Computershare Trust Company, N.A.
P.O. Box 43078
Providence, RI 02940-3078
This address is for registered shareholder and transfer-agent matters rather than ordinary product complaints.
Abbott complaints may involve nutrition products, diabetes devices, diagnostic systems, medical devices, customer support, billing, product quality, suspected adverse events, privacy, or shareholder matters. Because Abbott operates many separate regulated healthcare businesses, customers should first identify the exact product, business unit, lot or serial number, and whether the matter involves product quality, technical support, medical safety, or a commercial dispute.
Start with the Abbott business responsible for the product. Diabetes Care customers can use 888-332-0121, while Nutrition customers can use 800-986-8850. Explain the issue, provide the exact product name and identifying information, and ask for a case number. For medical-device or diagnostic issues, document any error messages, device behavior, lot numbers, and relevant dates.
If the issue involves a specialized product such as a cardiovascular implant, laboratory instrument, glucose-monitoring system, diagnostic test, or pharmaceutical product, move the complaint to the appropriate technical, clinical, quality, or medical-information department. This is particularly important when the matter could involve patient safety or device performance.
If the first representative cannot resolve the issue, ask for escalation to a supervisor or product-quality specialist. Provide the original case number and a concise timeline of previous contacts. For repeat product failures or disputed technical assessments, ask for review of the full case history rather than opening an unrelated new inquiry.
Submit a written inquiry through Abbott’s official Contact Us process or email abbottcorporate@abbott.com when a general corporate route is appropriate. Include product details, case numbers, supporting photographs, purchase information, and previous correspondence. Written documentation is especially useful for complex complaints involving repeated technical-support interactions.
For serious unresolved corporate matters, write to Abbott Laboratories, 100 Abbott Park Road, Abbott Park, IL 60064-6400. Clearly identify the responsible business unit and include copies of supporting documents. The corporate office should not be used as the first step for routine product troubleshooting, but it can be appropriate for escalated administrative or legal correspondence.
Medical-device quality complaints, adverse-event reports, diagnostic product issues, privacy matters, and regulated-product concerns should follow the specialized process associated with that business. Abbott’s privacy request line for many business areas is 844-820-6570, while Diabetes Care and Nutrition maintain their own specialized contacts.
For regulated medical products, the appropriate external regulator may include the U.S. Food and Drug Administration. Medical-device adverse events, product-quality issues, diagnostics, nutrition, or pharmaceutical complaints can involve different FDA centers and reporting mechanisms. Customers should avoid treating every issue as the same type of regulatory complaint.
For unresolved retail billing, delivery, subscription, or payment disputes not involving medical safety, customers may use their payment-card dispute process or the applicable state consumer-protection authority. Keep receipts, case numbers, shipment records, and Abbott responses before escalating.
If the dispute remains unresolved and involves substantial financial loss, contractual rights, injury, or another serious claim, review the applicable product terms, warranty, medical-device documentation, or commercial agreement. Healthcare disputes can be legally complex, so independent legal advice may be appropriate before pursuing litigation or another formal dispute process.
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