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- WinCo Foods
About WinCo Foods
WinCo Foods, Inc. is one of America’s most distinctive and beloved regional supermarket chains — a Boise, Idaho-based, majority employee-owned warehouse-style grocery retailer famous for its rock-bottom prices, bulk food sections, 24-hour store operations, and a no-frills shopping experience that consistently undercuts competitors on price. Founded in 1967 in Boise, Idaho as Waremart Food Centers, the company rebranded to WinCo Foods in 1999 — a name derived from “Winning Company” — and has grown over 58 years into a 145-store powerhouse operating across 10 Western and Midwestern states. WinCo is headquartered at 650 N. Armstrong Place, Boise, Idaho 83704, and is led by President and CEO Steven L. Goddard.
WinCo’s most unique distinction is its Employee Stock Ownership Plan (ESOP) — established in 1985 — which makes WinCo one of the largest majority employee-owned companies in the United States, with over 20,000 employee-owners sharing in the company’s profits and long-term value. WinCo is aggressively expanding, announcing plans to enter Colorado with new stores in Thornton, Firestone, and Loveland in 2025, pursuing its first Seattle-area location, and continuing its Texas expansion following its initial entry into the Dallas–Fort Worth market. Annual revenues are estimated at approximately $9.5 billion.
Quick Information
Industry
Warehouse-Style Grocery Retail — Supermarket & Bulk Foods
Founded
1967, Boise, Idaho (as Waremart Food Centers)
Ownership
Majority employee-owned via ESOP (Employee Stock Ownership Plan); privately held
President & CEO
Steven L. Goddard
Number of Stores
145 stores across 10 states (as of 2026)
Number of Employees
20,000+ employee-owners
Annual Revenue
Approximately $9.5 billion
Website
www.wincofoods.com
Products & Services
WinCo Foods delivers a no-frills, warehouse-style grocery experience focused relentlessly on low prices and a wide assortment — with several features that set it apart from conventional supermarket competitors:
- Full-Service Grocery — complete supermarket assortment spanning produce, dairy, meat, seafood, frozen foods, dry goods, snacks, beverages, and household essentials at consistently below-market prices
- Bulk Foods Section — WinCo’s most iconic differentiator; an expansive self-serve bulk foods aisle carrying over 800 items including grains, nuts, dried fruits, spices, candy, granola, flour, coffee, and specialty foods sold by the pound at significant savings versus packaged alternatives
- WinCo Private Label — store-brand products across grocery, dairy, and household categories at deep discount pricing
- Fresh Meat & Produce — full-service fresh meat cutting and a large fresh produce section emphasizing value and volume
- Bakery — in-store bakery offering fresh-baked breads, rolls, cakes, and pastries daily
- 24-Hour Operations — most WinCo stores operate 24 hours a day, 7 days a week — a major consumer convenience advantage over competitors
- No Credit Card Acceptance — WinCo does not accept credit cards (only debit cards, cash, checks, and EBT) — a cost-reduction strategy that helps keep prices lower for all customers
Distribution Centers — six company-owned distribution centers in Woodburn OR, Myrtle Creek OR, Boise ID, Phoenix AZ, Denton TX, and Modesto CA ensuring supply chain control and price efficiency
Corporate Phone Numbers
Main Customer Service Number (Toll-Free)
1-800-824-1706 — primary WinCo Foods corporate customer service and feedback toll-free number. Available Monday–Friday 8:00 AM to 5:00 PM MT.
Corporate Headquarters Main Line
(208) 377-0110 — WinCo Foods corporate headquarters main line at 650 N. Armstrong Place, Boise, Idaho 83704. Available Monday–Friday 8:00 AM to 5:00 PM MT.
Corporate Headquarters Alternate
(208) 377-4000 — alternate WinCo Foods corporate headquarters phone number.
Customer Service Alternate (Toll-Free)
1-775-331-6966 — alternate WinCo Foods toll-free customer service and complaints line.
HR Department
hrdept@wincofoods.com — WinCo Foods Human Resources department for employment inquiries.
How to Reach a Real Person
Call 1-800-824-1706 (Monday–Friday 8:00 AM–5:00 PM MT) for the primary WinCo Foods corporate customer service team. Alternatively, call the headquarters direct line at (208) 377-0110 during the same business hours. WinCo is a private, lean-operating company — for immediate in-store issues, speaking directly with the Store Manager at your local WinCo is always the fastest and most effective first step, as store managers have direct authority to resolve pricing, product, and service issues on the spot.
For written support, email comments@wincofoods.com with your store location, visit date, and a full description of your issue and desired resolution. For social media inquiries and feedback, contact socialmedia@wincofoods.com or reach WinCo through its official Facebook and X (Twitter) pages. For HR and employment inquiries, email hrdept@wincofoods.com.
Headquarters & Corporate Office Address
WinCo Foods has been headquartered in its founding city of Boise, Idaho since 1967 — occupying its corporate office campus at 650 N. Armstrong Place in the northwest side of Boise near the Boise Airport corridor. The Boise headquarters is a notably modest, no-frills corporate facility that reflects WinCo’s company-wide philosophy of minimizing overhead to deliver maximum value to customers and employee-owners alike. The campus houses President and CEO Steven L. Goddard, the full executive and leadership team, merchandising, supply chain, real estate, HR, legal, and all corporate support functions. WinCo also operates six company-owned distribution centers strategically placed across its operating footprint — in Woodburn OR, Myrtle Creek OR, Boise ID, Phoenix AZ, Denton TX, and Modesto CA — providing end-to-end supply chain control that is central to the company’s low-price competitive advantage.
WinCo Foods, Inc. — Corporate Headquarters
650 N. Armstrong Place
Boise, Idaho 83704
United States
Phone: (208) 377-0110
WinCo Foods — Distribution Center (Woodburn, OR)
Woodburn, Oregon
United States
WinCo Foods — Distribution Center (Myrtle Creek, OR)
Myrtle Creek, Oregon
United States
WinCo Foods — Distribution Center (Phoenix, AZ)
Phoenix, Arizona
United States
WinCo Foods — Distribution Center (Denton, TX)
Denton, Texas
United States
WinCo Foods — Distribution Center (Modesto, CA)
Modesto, California
United States
WinCo Foods — Distribution Center (Boise, ID)
Boise, Idaho
United States
For all formal written customer complaints and corporate correspondence, write to WinCo Foods, Inc., 650 N. Armstrong Place, Boise, Idaho 83704, Attn: Customer Relations. Include your full name, store location, date of visit, a detailed description of your complaint, all prior contacts made, and the specific resolution you are requesting.
How to File a Complaint Against WinCo Foods
Speak with the Store Manager on-site — fastest resolution for in-store pricing, product quality, or service issues
Call 1-800-824-1706 — main customer service number, Monday–Friday 8:00 AM–5:00 PM MT; ask for a case reference number
Email comments@wincofoods.com — include your store location, visit date, and full description of your complaint and desired resolution
Request supervisor escalation — if the first contact cannot resolve your issue, ask to be escalated to the Customer Relations team or Regional Manager
Write to corporate headquarters — WinCo Foods, Inc., 650 N. Armstrong Place, Boise, ID 83704, Attn: Customer Relations
File a BBB complaint at www.bbb.org — WinCo Foods holds an A- BBB rating; a formal complaint typically prompts a corporate response
Contact your state Department of Agriculture — for food safety, expired products, or mislabeled items at your local WinCo store
Contact your state Attorney General — for consumer protection complaints involving deceptive pricing or unfair trade practices
