Pure Talk
Pure Talk
PureTalk is a U.S. wireless communications provider offering prepaid mobile voice, text, and data services. The company operates legally as PureTalk Holdings, Inc. d/b/a PureTalk and provides wireless service using an underlying carrier’s nationwide infrastructure rather than operating every component of the radio network itself. Current PureTalk marketing emphasizes nationwide 5G and 4G LTE coverage, U.S.-based customer support, no annual contracts, and straightforward wireless pricing.
The current Georgia corporate entity, PureTalk Holdings, Inc., was formed in Georgia on April 7, 2010 and remains active and in compliance as of the 2026 state filing year. Georgia corporate records identify the principal office at 4113 Monticello Street, Covington, GA 30014 and list Reginald McFarland as CEO and Kelly Jesel as CFO and Secretary.
PureTalk serves consumers and businesses with mobile plans, smartphones, bring-your-own-device activation, international calling and texting, mobile data, 5G access, and related wireless services. Current company materials emphasize that plans include unlimited talk and text and that customers can receive support from U.S.-based representatives.
PureTalk does not publish a separate headquarters switchboard for public use.
Verified Customer Support
877-820-7873
877-820-7873
PureTalk customers can also dial
611
from a PureTalk device.
PureTalk Holdings, Inc.
4113 Monticello Street
Covington, GA 30014
United States
PureTalk Holdings, Inc.
4113 Monticello Street
Covington, GA 30014
United States
This is the company’s current principal office address in Georgia’s 2026 corporate records.
PureTalk publishes an email contact through its official privacy and support pages.
Its current website renders the address as a protected email link rather than consistently displaying a full plain-text address in search results, so customers should use the official Contact page rather than relying on third-party email listings.
Wireless Telecommunications, Prepaid Mobile Service, 5G and Consumer Communications
The current PureTalk Holdings, Inc. corporate entity was formed:
April 7, 2010
in Georgia.
Reginald McFarland
Current Georgia corporate records list him as CEO.
PureTalk does not currently publish a verified company-wide employee count on its consumer website.
PureTalk advertises nationwide 5G and 4G LTE service that reaches the vast majority of Americans.
Monday to Friday: generally 8:00 AM to 10:00 PM ET
Saturday and Sunday: 10:00 AM to 7:00 PM ET.
PureTalk does not prominently publish a standalone national careers URL in the same way as many large public companies. Employment opportunities should be verified through the company’s current official recruiting channels.
PureTalk sells prepaid wireless plans for smartphones and other compatible devices.Plans generally include voice, text, and data service without annual service contracts.
Current PureTalk plans include unlimited domestic talk and text.This feature is paired with different mobile-data allowances depending on the selected plan.
PureTalk provides access to nationwide 5G where compatible devices and coverage are available.
The company also supports 4G LTE service in areas where 5G is unavailable or not appropriate.
Customers can maintain multiple lines under a shared account structure.
Family pricing can reduce the effective monthly cost compared with maintaining several separate accounts.
PureTalk allows eligible customers to bring compatible unlocked phones to the service.Users can verify compatibility and activate using an eligible SIM or eSIM.
Compatible smartphones may be activated using eSIM instead of waiting for a physical SIM.This can make number transfers and new-service activation faster for supported devices.
PureTalk sells smartphones and other qualifying devices.Available manufacturers, device models, financing terms, and promotions change over time.
Plans provide cellular data for web browsing, apps, streaming, navigation, email, and other smartphone uses.Higher-data plans are designed for customers who use their phones more intensively.
Certain PureTalk plans and compatible devices support hotspot or tethering functionality.Customers should confirm the specific data allowance and hotspot rules attached to their plan.
Current unlimited plans include qualifying international calling benefits to more than 100 countries according to PureTalk’s coverage information.
Calls to other destinations may use separate per-minute rates.
PureTalk currently promotes unlimited international texting with qualifying unlimited plans.Availability and limitations should be verified for the customer’s destination and plan.
Compatible devices can use Wi-Fi calling where supported.This can help customers maintain calling service in locations where Wi-Fi is strong but cellular coverage is limited.
PureTalk provides business wireless services for organizations needing multiple mobile lines.
Business accounts receive separate terms and account-support provisions.
PureTalk currently promotes a 30-day money-back guarantee for qualifying new service.Eligibility and refund conditions are governed by the applicable terms and return policy.
No separate public headquarters switchboard is prominently published.
Use Customer Support
877-820-7873
877-820-7873 for public customer routing.
877-820-7873
No distinct public office line is prominently listed.
877-820-7873
877-820-7873
611
PureTalk does not publish a separate billing-only public number.
Use:
877-820-7873
877-820-7873
877-820-7873
PureTalk publishes this same number for questions about accessible wireless services and telecommunications relay technologies.
877-820-7873
No separate universal telephone sales number is prominently published.
Business customers use PureTalk’s business-account support process under separate business terms.
Not applicable.
PureTalk is privately held.
No permanent public media number is prominently published.
PureTalk does not publish one universal international customer-support number.
For immediate emergency services in the United States:
911
Call 877-820-7873 or dial 611 from a PureTalk phone. PureTalk currently publishes weekday service hours extending into the evening and weekend support from 10:00 AM to 7:00 PM ET. The company emphasizes that its support is U.S.-based.
Before calling, have the PureTalk phone number, account holder name, account PIN or verification information, device IMEI when relevant, SIM or eSIM information, and details of any number-transfer or billing issue ready. For network problems, note the location, device model, time of the issue, and whether calls, texts, data, or all services are affected.
If the first representative cannot resolve a billing, activation, porting, or device issue, ask for escalation rather than repeatedly resetting the case. PureTalk’s current terms include a formal written Notice of Dispute process for complaints that remain unresolved.
PureTalk Holdings, Inc.
4113 Monticello Street
Covington, GA 30014
United States
This is the current principal office listed in Georgia corporate records for 2026.
PureTalk
P.O. Box 2840
Covington, GA 30015
United States.
PureTalk Returns Department
11100 Alcovy Road
Covington, GA 30014
United States
This address is specifically for eligible device returns and should not be treated as the headquarters.
PureTalk complaints can involve billing, wireless coverage, dropped service, number porting, device activation, SIM or eSIM problems, international features, device returns, refunds, accessibility, or customer service. Keep account records, bills, screenshots, device information, support case details, and dates before escalating.
Call 877-820-7873 or dial 611. Clearly explain the service, billing, or device issue and ask the representative to note the complaint on the account. Keep the representative’s name and any case or ticket number.
Ask for the team responsible for billing, porting, technical support, activation, devices, returns, or network issues. Customers with accessibility questions can use the same main support number and request assistance with accessible wireless services.
If the initial representative cannot resolve the matter, ask for supervisory escalation. Explain what troubleshooting or account adjustments have already been attempted and the exact resolution you are requesting.
PureTalk’s terms provide a formal Notice of Dispute procedure. A written complaint should describe the issue, include supporting documents, and state the specific relief requested.
For a serious unresolved matter, send written correspondence to PureTalk Holdings, Inc., 4113 Monticello Street, Covington, GA 30014 and retain proof of delivery. For ordinary customer correspondence, the company also publishes P.O. Box 2840, Covington, GA 30015.
PureTalk’s formal Bill Dispute / Notice of Dispute address is P.O. Box 2840, Covington, GA 30015. Current terms require a good-faith attempt to resolve a dispute before arbitration and provide a 45-day resolution period after notice.
Wireless-service complaints can be filed with the Federal Communications Commission when appropriate. PureTalk’s terms specifically state that customers may file an informal FCC complaint and list the FCC consumer number 888-225-5322.
Payment disputes can be raised with the card issuer when appropriate, while state consumer-protection agencies may review deceptive or unfair-practice complaints. Customers should preserve billing statements, support transcripts, and proof that PureTalk had an opportunity to address the issue.
PureTalk’s current Terms contain a binding arbitration provision and class-action waiver. Before pursuing arbitration, follow the Notice of Dispute process and the required informal-resolution period. Consider independent legal advice for significant disputes.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.