ModivCare Headquarters & Corporate Office

About Modivcare

Modivcare is a U.S. healthcare-services company focused on helping health plans, government agencies, health systems, and individuals overcome barriers that can prevent people from receiving healthcare. Its principal businesses include non-emergency medical transportation, personal care services, and technology-enabled remote monitoring. The company coordinates tens of millions of medical rides and millions of hours of home-based care, with a particular focus on Medicaid, Medicare, vulnerable populations, seniors, and patients who require ongoing assistance accessing care. Modivcare currently reports approximately 34 million lives managed, more than 35 million paid trips annually, and about 25 million hours of care delivered.

Modivcare has undergone major corporate and financial changes in recent years. The company previously operated as Providence Service Corporation and later adopted the Modivcare name as it shifted its strategy toward supportive healthcare services. On August 20, 2025, Modivcare and a group of affiliated companies filed voluntary Chapter 11 cases. The company continued operating throughout the restructuring, and its confirmed reorganization plan became effective on December 29, 2025. Modivcare reduced funded debt by approximately $1.1 billion, or more than 85%, added $100 million in new capital, and emerged from bankruptcy as a privately owned business. Its former publicly traded equity was canceled as part of the restructuring.

Today, Modivcare operates from Denver, Colorado and continues to provide non-emergency medical transportation, home-based personal care, and monitoring services nationwide. Its current leadership structure places experienced executives over the company’s individual care businesses, including Josh Komenda for Non-Emergency Medical Transportation, Marshalina “Marsha” Ramos for Personal Care Services, and Jeff Bennett for Monitoring. Modivcare’s current leadership page describes a team of approximately 19,000 people supporting its care-access mission.

Modivcare Headquarters & Corporate Office Address

Current Headquarters

Modivcare
6900 Layton Avenue
Suite 1200
Denver, CO 80237
United States

Modivcare’s current official Contact Us page identifies 6900 Layton Avenue, Suite 1200 in Denver as the company’s corporate headquarters. Current corporate registration and post-restructuring court records use the same Denver address.

Corporate Office

Modivcare Corporate Headquarters
6900 Layton Avenue, Suite 1200
Denver, CO 80237

This is the main current corporate office for Modivcare’s centralized leadership, finance, legal, corporate affairs, and enterprise functions.

Mailing Address

For ordinary corporate correspondence, Modivcare’s current Denver headquarters address should be used unless a state plan, transportation program, personal-care branch, legal notice, or other specialized department supplies a different mailing address.

Other Important Address

Modivcare’s personal-care operations maintain numerous local branch offices across states such as Connecticut, Florida, Massachusetts, New Jersey, New York, Pennsylvania, and West Virginia. These offices should be used only when a complaint, employment matter, or client issue specifically relates to that local personal-care operation.

Former / Historical Headquarters

1275 Peachtree Street NE, 6th Floor
Atlanta, GA 30309

This Atlanta address appears in older Modivcare terms and corporate materials and should now be treated as a historical or legacy contact rather than the primary headquarters. Modivcare’s current headquarters is in Denver.

Quick Information

Corporate Phone Number

720-258-2130

This number was listed with Modivcare’s Denver principal executive office in its most recent public SEC filings before emergence from Chapter 11.

Customer Service Number

Modivcare does not use one nationwide member Customer Service number because transportation benefits are administered according to each member’s health plan and state program. Members should use the official Find Your Plan page to locate their reservation and Customer Service number.

Corporate Office Address

6900 Layton Avenue, Suite 1200, Denver, CO 80237

Headquarters Address

6900 Layton Avenue, Suite 1200, Denver, CO 80237

Email

Investor / former shareholder inquiries: InvestorRelations@modivcare.com
Media Relations: available through Modivcare’s official corporate media contact channel.

Because Modivcare is now privately owned, its former public-company Investor Relations function should primarily be treated as a historical or transition contact rather than a conventional shareholder department.

Industry

Healthcare Services, Non-Emergency Medical Transportation, Personal Care Services, Remote Monitoring and Supportive Care

Founded

Modivcare’s corporate history extends back to the former Providence Service Corporation, which was established in the 1990s before evolving into the present supportive-care organization.

Number of Employees

Approximately 19,000 team members

This is the current workforce scale stated by Modivcare on its leadership page.

Number of Customers / Care Scale

Modivcare currently reports approximately 34 million lives managed, 35 million paid trips annually, and 25 million hours of care delivered.

Corporate Office Hours

Modivcare does not prominently publish public walk-in hours for its Denver headquarters. Member transportation support may operate 24/7 depending on the health plan and state program.

Website

https://www.modivcare.com/

Careers Page

https://careers.modivcare.com/

Modivcare Products & Services

Non-Emergency Medical Transportation

Modivcare coordinates non-emergency medical transportation for Medicaid, Medicare, health-plan, and other eligible members who need assistance traveling to covered healthcare appointments. Transportation can include rides through contracted providers, mileage reimbursement, wheelchair-accessible vehicles, public transportation arrangements, and other plan-authorized options.

Transportation Reservation Services

Members can schedule, change, cancel, and review qualifying rides through Modivcare’s plan-specific Customer Service channels and digital tools. Because transportation benefits differ by health plan and state, Modivcare directs members to its Find Your Plan service for the correct local reservation process.

MyModivcare

MyModivcare is the company’s digital member platform for managing transportation benefits. Eligible users can review ride information, manage upcoming transportation, and access other ride-related support functions without relying entirely on telephone service.

Medicaid Transportation

Modivcare works with state Medicaid agencies and managed-care organizations to coordinate transportation for eligible Medicaid members. Programs can differ substantially by state, including authorization rules, scheduling deadlines, vehicle eligibility, and mileage reimbursement.

Medicare and Special Needs Plan Transportation

Modivcare supports Medicare Advantage and Special Needs Plan transportation benefits for participating health plans. These services can help members reach doctors, pharmacies, treatment centers, and other approved healthcare destinations.

Personal Care Services

Modivcare’s Personal Care Services business provides home-based assistance for individuals who need support with activities of daily living. Services can include bathing, dressing, meal preparation, mobility assistance, companionship, household tasks, and other non-medical care authorized under the client’s plan or program.

Consumer-Directed Personal Care

In selected markets, Modivcare supports consumer-directed programs that allow eligible individuals or families to have greater involvement in choosing and managing their personal-care workers. These programs are typically administered according to state Medicaid and managed-care requirements.

Home and Community-Based Care

Modivcare provides services designed to help older adults and people with disabilities remain safely in their homes and communities. This approach can reduce unnecessary institutional care while supporting independence and continuity of care.

Remote Patient Monitoring

Modivcare’s monitoring business provides technology-enabled services designed to support people living independently. Monitoring solutions can help identify safety concerns, improve medication adherence, and connect members with assistance when needed.

Personal Emergency Response Systems

Personal Emergency Response Systems provide eligible members with access to assistance when they experience falls, health concerns, or other emergencies at home. Devices and response protocols vary by program.

Medication Management Technology

Modivcare Monitoring provides technology-enabled medication-management solutions that help eligible members follow medication schedules and can support caregivers or health plans with adherence information.

Healthcare Navigation Support

Modivcare’s broader care-access platform is designed to reduce social and logistical barriers that prevent members from receiving healthcare. Transportation, home support, monitoring, and data tools can be coordinated with payer and healthcare-system programs.

Health Plan Solutions

Modivcare partners with Medicaid plans, Medicare plans, Special Needs Plans, government agencies, and health systems. Services are designed to improve access to care, reduce missed appointments, and help organizations manage transportation and supportive-care benefits.

Transportation Provider Network

Independent transportation companies and drivers can join Modivcare’s network to provide eligible member rides. Modivcare manages provider onboarding, ride assignments, performance expectations, and support through specialized provider channels.

Transportation Provider Support

Existing transportation providers can access dedicated support for application status, operations, safety concerns, and network questions. Modivcare directs providers to its online Transportation Provider Support process.

Modivcare Corporate Phone Numbers

Corporate Phone Number

720-258-2130

Corporate Headquarters Number

720-258-2130

Headquarters Number

720-258-2130

Corporate Office Number

720-258-2130

Customer Service Number

There is no single verified nationwide member number. Members should use

https://www.modivcare.com/find-your-plan/

to obtain the correct state or health-plan Customer Service number.

Customer Support Number

Plan-specific. Modivcare routes ride support according to member plan and state.

Toll-Free Number

No single current universal toll-free number should be treated as applicable to every Modivcare member.

Sales Number

Modivcare directs business clients and prospective healthcare partners through its official Business Sales contact form rather than a universal sales phone line.

Billing Number

No universal public billing number is published for all Modivcare services. Billing and reimbursement issues should be directed to the applicable plan, transportation provider department, or personal-care branch.

Regional Office Number

Regional and personal-care branch numbers vary by location. Modivcare publishes local branch contact information for its Personal Care Services operations.

Branch Office Number

Branch numbers differ by city and state. For example, the company’s personal-care directory provides direct numbers for individual offices rather than one centralized branch line.

International Number

Modivcare primarily serves the United States and does not publish one universal international Customer Service number.

Emergency / After-Hours Number

Transportation reservation and ride-status support may operate 24/7 depending on the program. The corporate Ethics & Compliance Hotline should not be used for immediate emergencies. In a medical or personal-safety emergency, call 911.

Investor Relations Number

Modivcare is now privately owned, so it no longer operates as a conventional publicly traded company with an active public-shareholder Investor Relations structure.

Media / Press Number

A universal media phone number is not prominently published. Media inquiries are routed through the official Modivcare Media Relations contact.

Human Resources / Employment Verification Number

855-901-3099

Modivcare uses Corporate Cost Control for employment verification.

Reservations / Booking Number

There is no single nationwide reservation number. Use the Find Your Plan page for the correct number for the member’s health plan and state.

Ethics & Compliance Hotline

Modivcare provides a specialized Ethics & Compliance reporting process for compliance concerns. It should not be used for ordinary ride-status complaints or emergencies.

How to Reach a Real Person at Modivcare

The best route depends on the type of issue. If you are a member who needs to schedule, change, cancel, or check a ride, start with the Modivcare Customer Service number assigned to your health plan and state. Modivcare deliberately uses plan-specific numbers because Medicaid and Medicare transportation contracts differ across markets. Before calling, have the member’s full name, date of birth, Medicaid or health-plan identification number, appointment date and time, pickup address, healthcare provider address, and any mobility or accessibility requirements ready.

If the problem concerns a late ride, missed pickup, driver conduct, vehicle condition, mileage reimbursement, or another transportation experience, contact the same plan-specific Customer Service team and ask that the concern be formally documented. Modivcare’s corporate Contact Us page specifically instructs individuals with late or no pickups and general transportation concerns to begin with Customer Service. If the problem remains unresolved, use the member complaint or “We Care” process so the issue can be investigated beyond the immediate reservation team.

For personal-care issues, contact the local branch responsible for the member’s services because staffing, scheduling, caregiver issues, and service authorization are managed locally. Corporate matters can be directed to the Denver headquarters, while employment verification uses 855-901-3099. The Ethics & Compliance Hotline is reserved for compliance and integrity concerns rather than ordinary ride scheduling.

How to File a Complaint Against Modivcare

Complaints against Modivcare can involve late or missed transportation, unsafe driver conduct, accessibility problems, denied or mishandled rides, mileage reimbursement, personal-care staff, monitoring services, billing, discrimination, privacy, or compliance concerns. Before escalating, collect the member’s health-plan information, ride confirmation numbers, pickup and appointment times, provider address, driver or vehicle details if available, screenshots, receipts, prior case numbers, and a written timeline.

Step 1: Contact Customer Service

Begin with the Modivcare Customer Service number assigned to the member’s state and health plan. Explain what happened, provide the ride confirmation number or service information, and request that the issue be formally recorded. For transportation complaints, include the scheduled pickup time, actual arrival or no-show details, appointment time, and any medical or accessibility impact caused by the problem. Modivcare’s official contact page specifically directs late-pickup and no-pickup concerns to Customer Service first.

Step 2: Contact the Relevant Department

If the complaint concerns a personal-care caregiver, remote monitoring device, mileage reimbursement, transportation provider, or another specialized service, contact the department that manages that service. Personal-care clients should use their local branch, while transportation providers have a dedicated provider-support route. Giving the specialized team the original complaint number and complete documentation reduces the chance that the issue will be treated as a new unrelated case.

Step 3: Request Supervisor or Management Review

If frontline Customer Service cannot resolve the problem, ask for a supervisor, escalation specialist, branch manager, or plan-management review. Clearly explain what response has already been provided and why it does not resolve the complaint. For repeated transportation failures or safety concerns, provide several ride examples rather than only the most recent incident so management can identify a pattern.

Step 4: Use the Company’s Written Complaint Channel

Use Modivcare’s official online feedback, member resources, or “We Care” complaint process so there is a written record of the concern. Include case numbers, dates, names of representatives, and supporting evidence. Written escalation is particularly valuable for chronic transportation failures, discrimination allegations, reimbursement disputes, and complaints where several verbal contacts have failed to resolve the issue.

Step 5: Contact Corporate Headquarters

For an unresolved serious corporate matter, send written correspondence to Modivcare, 6900 Layton Avenue, Suite 1200, Denver, CO 80237. The letter should include the member’s identifying information only to the extent necessary, relevant health plan, service dates, prior complaint numbers, a concise chronology, and the resolution being requested. Keep copies of the letter and proof of delivery.

Step 6: Use the Specialized Complaint or Dispute Department

Compliance, ethics, fraud, retaliation, or serious misconduct concerns can be submitted through Modivcare’s Ethics & Compliance reporting process. This channel is separate from ordinary ride-status support and should be used when the allegation involves company policy, regulatory compliance, fraud, abuse, or ethical misconduct. For transportation service complaints, continue using the member complaint channel rather than the compliance hotline unless the facts genuinely involve compliance concerns.

Step 7: File With the Appropriate Regulator

If Modivcare is administering a Medicaid or Medicare transportation benefit, unresolved service complaints may also be escalated to the state Medicaid agency, managed-care plan, state department of insurance where applicable, or CMS-related grievance channel depending on the program. Transportation-safety complaints can involve state transportation regulators, while home-care complaints may fall under state health or home-care licensing agencies. The correct regulator depends on the specific contract and service.

Step 8: Use Consumer Protection or Financial Dispute Options

For reimbursement, billing, or consumer-service issues that remain unresolved, the member may contact the relevant state Attorney General, consumer-protection agency, health-plan grievance department, or other appropriate dispute body. If a payment-card transaction is involved, the card issuer’s dispute process may also be relevant. Keep all case numbers, receipts, written decisions, and correspondence from Modivcare before filing externally.

Step 9: Consider Formal Legal or Arbitration Procedures

If significant financial loss, personal injury, discrimination, contract disputes, or other serious unresolved issues remain after internal and regulatory escalation, review the applicable plan documents, service agreements, and state law to determine whether arbitration, administrative appeal, mediation, or legal action is available. Modivcare’s restructuring does not prevent ordinary post-emergence service claims from being addressed through the legal mechanisms applicable to the service involved, but bankruptcy-related claims from before the restructuring may follow different procedures.