Ciox Health Headquarters & Corporate Office

About Ciox Health

Ciox Health was a healthcare information-management and medical-records company known for release-of-information services, medical-record retrieval, clinical data exchange, coding, and health-information operations for hospitals, physician groups, health plans, legal requesters, and patients. Its historical headquarters was in Alpharetta, Georgia, which is why older headquarters pages still identify Ciox as an independent Georgia-based company.

That corporate structure changed in 2021, when Ciox Health merged with Datavant. The combination closed on July 28, 2021, and the merged company announced that it would operate going forward under the Datavant name. As a result, Ciox should no longer be described as an independent standalone healthcare-data company with its own current corporate headquarters.

Datavant is now the current company behind the former Ciox operations and continues to use cioxhealth.com and Ciox-associated tools as part of its healthcare-data ecosystem. Datavant provides health-data exchange, record retrieval, release of information, risk adjustment, coding, clinical-trial and life-sciences data connectivity, patient record requests, and other healthcare-data services. In September 2026, New Mountain Capital remained Datavant’s controlling investor while Neuberger and KKR agreed to acquire significant minority stakes.

Ciox Health Headquarters & Corporate Office Address

Current Headquarters

Ciox Health no longer has a standalone current corporate headquarters because the merged company now operates as Datavant.

Datavant identifies its corporate executive office as

Datavant
1250 Broadway, 2nd Floor
New York, NY 10001
United States.

Corporate Office

Datavant also publishes a corporate mailing contact at

2222 West Dunlap Avenue, Suite 250
Phoenix, AZ 85021.

Mailing Address

For general Datavant corporate mail

2222 West Dunlap Avenue, Suite 250
Phoenix, AZ 85021

Other Important Address

Datavant’s current listed U.S. offices include

New York: 1250 Broadway, 2nd Floor, New York, NY 10001
Boston: One Broadway, 15th Floor, Cambridge, MA 02142
Dallas: 200 Ross Ave, 48th Floor, Dallas, TX 75201
San Diego: 4660 La Jolla Village Dr., Suite 730, San Diego, CA 92122.

Former / Historical Headquarters

Ciox Health historically maintained its headquarters in the Alpharetta, Georgia area before the Datavant merger.

Any page presenting Ciox as a current independent Georgia-headquartered company is now outdated. The current corporate identity is Datavant.

Quick Information

Corporate Phone Number

Datavant does not prominently publish one universal public corporate switchboard.

For medical-record request assistance:

800-367-1500.

Customer Service Number

800-367-1500

This is the current verified number for questions about medical-record requests.

Corporate Office Address

1250 Broadway, 2nd Floor, New York, NY 10001

Headquarters Address

1250 Broadway, 2nd Floor, New York, NY 10001

Email

Datavant publishes specialized email contacts through its Contact page, including support for record requests and media inquiries.

Because some addresses are protected from plain-text display on the public page, the safest current route is:

https://www.datavant.com/contact

Industry

Healthcare Technology, Health Data Exchange, Release of Information, Medical Records, Data Connectivity and Health Information Management

Founded

Ciox Health existed before its 2021 combination with Datavant.

Datavant currently states that it was founded in 2014.

Number of Employees

Datavant does not prominently publish one audited current global employee count on its main public corporate pages.

Network Scale

Datavant has reported digital connections to more than 70,000 U.S. hospitals and clinics and tens of millions of annual patient-record exchanges.

Corporate Office Hours

Public walk-in corporate hours are not prominently published.

Website

https://www.datavant.com/

Careers Page

https://www.datavant.com/about/careers

Datavant describes itself as a distributed, remote-friendly company building health-data infrastructure for providers, payers, life-sciences companies, researchers, and government health organizations.

Investor Relations

Datavant is privately held and does not maintain a conventional public-company Investor Relations department.

Ciox Health Products & Services

Release of Information

The former Ciox business was widely known for managing release-of-information workflows for healthcare providers. Datavant continues these capabilities, helping organizations securely fulfill authorized health-record requests.

Patient Medical Record Requests

Patients can request records through Datavant-supported request systems where their healthcare organization uses the service.Datavant provides support for record-request questions at 800-367-1500.

Provider Record Requests

Healthcare organizations can use Datavant tools to manage incoming and outgoing record requests, including requests from patients, providers, legal requesters, insurers, and other authorized entities.

Smart Request

Smart Request is a self-service portal used to request, track, pay for, and retrieve medical records through supported healthcare organizations.

Datavant Connect

Datavant Connect provides health-data connectivity tools designed to move authorized clinical information among healthcare participants.

Health Data Exchange

Datavant connects health data across providers, health plans, life-sciences organizations, analytics companies, researchers, and government agencies.

The company’s broader goal is to make health information secure, accessible, and usable while protecting patient privacy.

Medical Record Retrieval

Datavant retrieves clinical records for healthcare organizations and health plans for risk adjustment, quality measurement, utilization review, and other authorized purposes.

Risk Adjustment

Health plans use Datavant solutions for record retrieval, coding, and compliance workflows associated with risk-adjustment programs.

Medical Coding

Datavant provides coding and clinical-data services that support health-plan and provider reimbursement, risk adjustment, quality, and other healthcare processes.

Health Plan Services

The company supports health plans with data acquisition, record retrieval, risk adjustment, coding, quality reporting, and related healthcare-data workflows.

Life Sciences Data Connectivity

Datavant supports pharmaceutical companies, biotechnology organizations, researchers, and other life-sciences companies that need privacy-protecting access to clinical and real-world data.

Real-World Data

Datavant connects and organizes healthcare datasets used for outcomes research, drug development, health analytics, and evidence generation.

Clinical Research Support

The company helps life-sciences and research organizations securely connect health information for clinical research and data analysis.

Data De-Identification

Datavant’s technology supports privacy-preserving data linkage and de-identification workflows designed to reduce disclosure of direct patient identifiers.

Data Tokenization

Datavant is known for privacy-preserving tokenization technology that allows organizations to link patient-level records across datasets while reducing direct exchange of identifying information.

Continuity of Care

Clinical-data exchange can help providers obtain relevant records when patients move between healthcare organizations.

Legal and Attorney Record Requests

Authorized law firms and legal requesters can obtain medical records through supported Datavant request workflows when they have valid authorization or legal authority.

Medical Record Invoice Payment

Datavant provides a secure online system for paying qualifying medical-record invoices without requiring a user account.

Health Data Interoperability

Datavant’s current strategy includes making health information easier to exchange securely across otherwise fragmented technology systems.

AI and Data Infrastructure

The company is increasingly involved in healthcare AI infrastructure and standards, including participation in the Agentic AI Foundation to promote open standards that account for healthcare privacy, interoperability, and security requirements.

Ciox Health Corporate Phone Numbers

Corporate Phone Number

No single current Ciox corporate number should be treated as the primary headquarters number because Ciox now operates as Datavant.

Corporate Headquarters Number

No separate universal public Datavant headquarters switchboard is prominently listed.

Headquarters Number

Not prominently published.

Corporate Office Number

Not prominently published.

Customer Service Number

For medical-record request questions:

800-367-1500.

Customer Support Number

800-367-1500

Toll-Free Number

800-367-1500

Sales Number

Datavant uses online sales forms by customer type rather than one universal public Sales Department number.

Billing Number

For medical-record invoices, Datavant directs users to its secure online invoice-payment service.A separate general public billing phone number is not prominently listed.

Regional Office Number

No universal regional-office number is published.

Branch Office Number

Not applicable as one general number.

International Number

Datavant has offices in the U.S., Spain, Ireland, and Israel, but does not publish one universal international support number.

Emergency / After-Hours Number

No public corporate emergency hotline is listed.

Investor Relations Number

Not applicable.

Datavant is privately held.

Media / Press Number

Datavant provides a dedicated media contact route through its current Contact page rather than one universal consumer-facing media number.

Human Resources Number

No universal public HR phone number is published.

Current team members can use the People Team contact route, while applicants should use

https://www.datavant.com/about/careers

Medical Records Support Number

800-367-1500

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at Ciox Health / Datavant

If your concern is about a medical-record request, the most useful current number is 800-367-1500. Be ready with the healthcare provider’s name, patient name, request or invoice number if available, date the request was submitted, and details about whether you are the patient, an authorized representative, attorney, insurer, or other requester.

For medical records themselves, remember that Datavant often acts on behalf of a hospital, physician group, or another healthcare organization. A request can therefore require coordination with both Datavant and the healthcare provider’s Health Information Management or Medical Records department. If the records are incomplete or the authorization is disputed, contacting the provider directly can be just as important as contacting Datavant.

For corporate, media, sales, or employee matters, use Datavant’s official Contact page. The current corporate identity is Datavant, not standalone Ciox Health, so older Ciox corporate directories and Alpharetta headquarters references should not be used as the primary source for current executive-office information.

How to File a Complaint Against Ciox Health / Datavant

Complaints can involve delayed medical records, incorrect records, invoice charges, authorization problems, privacy concerns, missing documents, record-delivery issues, coding, or service interactions. Before escalating, keep the request confirmation, authorization form, invoice, healthcare-provider name, dates, correspondence, and proof of identity or representation.

Step 1: Contact Customer Service

Call 800-367-1500 for medical-record request issues. Provide the request number or invoice number, patient information needed to identify the request, provider name, and a clear explanation of the problem. Avoid sharing unnecessary medical details outside secure channels.

Step 2: Contact the Relevant Department

If the issue involves the content of a medical record rather than the delivery process, contact the healthcare provider’s Health Information Management department as well. Datavant may fulfill the request, but the provider remains the source of the clinical record.

Step 3: Request Supervisor or Management Review

If front-line support cannot resolve the issue, request escalation. Provide the previous case history, dates, invoice or request numbers, and documentation showing why the records are missing, late, incorrectly billed, or incomplete.

Step 4: Use the Company’s Written Complaint Channel

Use Datavant’s official Contact page or the written support channel associated with the record request. Written complaints are particularly useful for privacy, authorization, billing, or repeated processing problems because they create a documented record of what was submitted and when.

Step 5: Contact Corporate Headquarters

For serious unresolved corporate matters, write to Datavant’s current corporate executive office at 1250 Broadway, 2nd Floor, New York, NY 10001, or use the corporate mailing address 2222 West Dunlap Avenue, Suite 250, Phoenix, AZ 85021.

Step 6: Use the Specialized Complaint or Dispute Department

Privacy and health-information complaints should be handled through the appropriate privacy or compliance route. If a bill is disputed, keep the invoice and proof of payment. If an authorization is rejected, request the specific reason and determine whether the healthcare provider must issue a corrected authorization.

Step 7: File With the Appropriate Regulator

HIPAA-related privacy or access complaints may be filed with the U.S. Department of Health and Human Services Office for Civil Rights when applicable. State health-record laws, insurance regulations, or other healthcare rules may provide additional complaint routes depending on the requester and jurisdiction.

Step 8: Use Consumer Protection or Financial Dispute Options

For disputed record fees or payments, consumers may use applicable state consumer-protection mechanisms or payment-provider dispute processes when appropriate. Some states place specific limits on medical-record fees, so the provider and request type can matter significantly.

Step 9: Consider Formal Legal or Arbitration Procedures

If a significant health-record, privacy, or financial dispute remains unresolved, review the relevant service terms, provider authorization, state health-information laws, and any dispute-resolution provisions that apply. Independent legal advice can be appropriate where access to records affects litigation, insurance, treatment, or substantial financial interests.