Church’s Chicken Headquarters & Corporate Office

About Church’s Texas Chicken

Church’s Texas Chicken is a global quick-service restaurant brand specializing in fried chicken, tenders, sandwiches, wings, biscuits, family meals, sides, desserts, and catering. The business was founded in 1952 in San Antonio, Texas, and the brand continues to emphasize its Texas roots in its current U.S. marketing and restaurant identity.

The company operates through Cajun Operating Company and a large franchise network. Current owner High Bluff Capital Partners describes Church’s as a global chicken QSR business with more than 1,500 restaurants across the United States and 26 other countries. High Bluff acquired the business in September 2021.

Church’s current corporate presence remains in the Atlanta area. Official franchise privacy materials identify 980 Hammond Drive, Suite 1100, Atlanta, GA 30328 for Church’s Chicken USA. The current consumer website also identifies Cajun Operating Company as the company behind U.S. Church’s operations.

Quick Information

Corporate Phone Number

1-866-345-6788

Church’s official franchise privacy page publishes this number for speaking with a customer-care representative.

Customer Service Number

1-866-345-6788

This is the strongest verified central customer-care number currently published through official Church’s materials.

Corporate Office Address

Church’s Texas Chicken / Cajun Operating Company
980 Hammond Drive
Suite 1100
Atlanta, GA 30328
United States

Headquarters Address

Church’s Texas Chicken
980 Hammond Drive, Suite 1100
Atlanta, GA 30328
United States

Email

Church’s does not prominently publish one universal general Customer Service email in its current main consumer materials.

Customers should use the verified customer-care number or the official online support/contact process.

Industry

Quick-Service Restaurants, Fried Chicken, Franchising, Catering and Foodservice

Founded

1952

Church’s was founded in San Antonio, Texas.

Number of Locations

1,500+ restaurants

Current owner High Bluff Capital Partners describes Church’s as having more than 1,500 restaurants across the U.S. and 26 other countries.

Ownership

High Bluff Capital Partners and affiliated investment funds

High Bluff acquired Church’s in September 2021.

Corporate Office Hours

Church’s does not prominently publish public walk-in hours for its Atlanta corporate office.

Website

https://www.churchs.com/

Careers Page

https://www.churchs.com/careers/

Church’s Texas Chicken Products & Services

Bone-In Fried Chicken

Church’s core menu centers on hand-battered bone-in fried chicken offered in individual meals, multi-piece combinations, and family meals. Customers can typically choose from original or spicy preparations depending on participating restaurant availability.

Chicken Tenders

Church’s serves hand-battered chicken tenders as individual meals, family meals, and catering items. The brand markets them around a crispy exterior and juicy interior, with sauce options depending on the restaurant.

Bone-In Wings

Wings are a current major menu category, including 6-piece, 9-piece, and larger family-sized portions at participating restaurants. Limited-time flavors and dry rubs can also be introduced.

Chicken Sandwiches

Church’s offers fried chicken sandwiches as part of its individual-meal lineup. Availability, toppings, sauces, and promotional versions can differ by location.

Honey-Butter Biscuits

Honey-Butter Biscuits are one of Church’s signature products and remain a central part of individual and family meals. The company prominently markets them across its current site and catering menu.

Family Meals

Family meals combine multiple pieces of chicken or tenders with family-sized sides and biscuits. Current menus include 10-piece family meal configurations and other group options.

Mashed Potatoes & Gravy

Mashed potatoes with gravy are one of Church’s traditional side dishes and are available at many U.S. restaurants.

Baked Mac & Cheese

Baked Mac & Cheese is another core side item offered with individual meals and family orders.

Coleslaw

Coleslaw provides a cold side option that is commonly paired with fried chicken meals and family combinations.

Jalapeño Peppers

Jalapeño peppers are available at selected locations as a traditional spicy accompaniment to Church’s fried chicken.

Sweet Treats

Church’s sells desserts and limited-time sweet items. Current promotional menus include products such as Blueberry Cheesecake Fried Pie.

Ice-Cold Drinks

Participating restaurants sell fountain drinks and bottled beverage options alongside meals, catering, and combo offerings.

Real Rewards

Real Rewards is Church’s current loyalty program. Members can earn points, unlock free food, and receive exclusive promotional offers through their account and app.

Church’s Mobile App

The Church’s app allows customers to manage Real Rewards, view promotions, place qualifying orders, and locate restaurants.

Delivery

Participating Church’s restaurants support delivery through the brand’s online ordering flow and selected third-party delivery providers. Availability and fees differ by restaurant.

Catering

Church’s offers catering with fried chicken, tenders, sides, and Honey-Butter Biscuits for offices, celebrations, family events, and other group occasions.

Franchise Opportunities

Church’s continues to offer franchise opportunities to qualified operators. The brand emphasizes its long operating history, international recognition, and restaurant-development support.

Church’s Texas Chicken Corporate Phone Numbers

Corporate Phone Number

1-866-345-6788

Corporate Headquarters Number

1-866-345-6788

Church’s does not currently publish a different universal headquarters switchboard more prominently than this official customer-care line.

Headquarters Number

1-866-345-6788

Corporate Office Number

1-866-345-6788

Customer Service Number

1-866-345-6788

Customer Support Number

1-866-345-6788

Toll-Free Number

1-866-345-6788

Sales Number

No separate universal consumer Sales Department number is publicly verified.

Billing Number

No separate universal Billing Department phone number is currently published.

For restaurant-payment issues, contact the location involved and then central customer care if the problem remains unresolved.

Regional Office Number

No universal regional-office number is publicly listed.

Branch Office Number

Individual Church’s restaurants have their own local phone numbers.

Local Restaurant Number

Use the official store locator

https://locations.churchs.com/

International Number

Church’s operates internationally, but no single universal international customer-service number is published.

Emergency / After-Hours Number

No national corporate emergency hotline is publicly listed.

For immediate safety, fire, police, or medical emergencies, contact local emergency services and restaurant management.

Investor Relations Number

Not applicable.

Church’s is privately held.

Media / Press Number

No permanent universal media phone number is prominently published on the current consumer site.

Human Resources Number

No universal public HR number is prominently published.

Reservations / Booking Number

Not applicable for ordinary restaurant service.Catering and group orders should use the catering platform or local restaurant.

How to Reach a Real Person at Church’s Texas Chicken

For most customer complaints, call 1-866-345-6788. Have the restaurant address, order date, receipt, order number, payment amount, and details of the issue ready. If the problem involves food quality, a missing item, employee behavior, or a refund, contacting the restaurant first is usually the fastest route because franchise operators and local managers handle many store-level matters.

If local management cannot resolve the issue, use the central customer-care line and provide the full store information plus the name of any manager already contacted. For delivery or catering problems involving a third-party platform, check whether the issue was caused by the restaurant or the delivery platform because Church’s states that third-party catering systems can have their own customer-service responsibility.

For corporate, legal, franchise, or serious unresolved matters, written correspondence can be directed to Church’s Atlanta corporate office at 980 Hammond Drive, Suite 1100, Atlanta, GA 30328.

Church’s Texas Chicken Headquarters & Corporate Office Address

Current Headquarters

Church’s Texas Chicken
980 Hammond Drive
Suite 1100
Atlanta, GA 30328
United States

Corporate Office

Cajun Operating Company / Church’s Texas Chicken
980 Hammond Drive, Suite 1100
Atlanta, GA 30328
United States

Mailing Address

Church’s does not prominently publish a separate universal customer correspondence address distinct from the Atlanta corporate address.

Other Important Address

No additional universal complaint or shareholder address is required because Church’s is privately held.

Former / Historical Headquarters

The brand was founded in San Antonio, Texas, but the current corporate headquarters is in the Atlanta area. The Texas connection is historical and brand-related rather than the present corporate headquarters.

How to File a Complaint Against Church’s Texas Chicken

Complaints may involve incorrect orders, refunds, food quality, delivery, restaurant cleanliness, employee behavior, rewards, catering, pricing, or other customer experiences. Keep your receipt, restaurant location, order number, transaction date, photographs where relevant, and records of previous conversations.

Step 1: Contact Customer Service

Start by calling 1-866-345-6788. Explain the issue clearly and provide the restaurant location, order details, transaction date, and requested resolution. Ask the representative to document the complaint and provide any case or reference information available.

Step 2: Contact the Relevant Department

If the issue is store-specific, contact the restaurant manager. If it involves catering or delivery, use the relevant catering or delivery support route. Rewards issues should be addressed through the Real Rewards account or customer-care channel.

Step 3: Request Supervisor or Management Review

If the first response does not resolve the problem, ask for a General Manager, franchise owner, district leader, or customer-care supervisor to review the complaint. Provide the earlier case details and a concise timeline.

Step 4: Use the Company’s Written Complaint Channel

Submit written feedback through Church’s official website or app where available. Include receipts, photographs, and transaction details so the company has a clear written record.

Step 5: Contact Corporate Headquarters

For a serious unresolved matter, write to Church’s Texas Chicken, 980 Hammond Drive, Suite 1100, Atlanta, GA 30328. Include your contact information, restaurant details, prior complaint history, and requested resolution.

Step 6: Use the Specialized Complaint or Dispute Department

If the complaint involves franchise development, legal issues, digital accessibility, privacy, or another specialized matter, use the contact process published for that category rather than the ordinary restaurant-service route.

Step 7: File With the Appropriate Regulator

Food-safety or sanitation complaints can be reported to the local or state health department responsible for the restaurant. Serious advertising or consumer issues may fall under other appropriate state agencies.

Step 8: Use Consumer Protection or Financial Dispute Options

For unresolved payment-card disputes, contact the card issuer. General consumer complaints may also be submitted to the state Attorney General or consumer-protection office applicable to the transaction.

Step 9: Consider Formal Legal or Arbitration Procedures

If a serious dispute remains unresolved, review the terms governing the specific purchase, loyalty account, catering transaction, or digital service. Consider legal advice before initiating arbitration, litigation, or another formal legal process.