America’s Best Contacts & Eyeglasses Headquarters & Corporate Office –

About America’s Best Contacts & Eyeglasses

America’s Best Contacts & Eyeglasses is a major U.S. optical retail brand offering prescription eyeglasses, contact lenses, eye examinations, sunglasses, specialty lens options, and related vision-care products. Its business model emphasizes affordable eyewear and bundled value, combining retail optical products with access to eye examinations at or adjacent to many locations. America’s Best is part of National Vision, one of the largest optical retailers in the United States.

The brand has expanded substantially in recent years. America’s Best currently reports more than 1,000 stores across 31 states and the District of Columbia, while parent National Vision operates more than 1,200 optical locations across its wider portfolio. National Vision’s other brands and operations include Eyeglass World and selected optical locations on military bases and within Fred Meyer stores.

An important current headquarters correction is required for this page. National Vision historically operated from 2435 Commerce Avenue, Building 2200, Duluth, Georgia 30096, but a current August 2026 SEC filing identifies 6000 Avalon Boulevard, Suite 6240, Alpharetta, GA 30009 as National Vision Holdings’ new principal executive office and lists the Duluth address as the former address. America’s Best consumer support also uses 2000 Newpoint Parkway, Lawrenceville, GA 30043. Therefore, these addresses serve different purposes and should not be mixed together.

America’s Best Contacts & Eyeglasses Headquarters & Corporate Office Address

Current Headquarters

Current parent-company headquarters

National Vision Holdings, Inc.
6000 Avalon Boulevard
Suite 6240
Alpharetta, GA 30009
United States

National Vision filed this as its principal executive office in August 2026. The older Duluth headquarters should now be treated as historical.

Corporate Office

National Vision Holdings, Inc.
6000 Avalon Boulevard, Suite 6240
Alpharetta, GA 30009

America’s Best is an operating retail brand within National Vision rather than a separately listed public corporation.

Mailing Address

America’s Best current Customer Care contact page lists

2000 Newpoint Parkway
Lawrenceville, GA 30043

This address is useful for consumer correspondence and should not be confused with National Vision’s current parent-company headquarters.

Other Important Address

For legal notices under America’s Best website terms, current terms list

National Vision, Inc.
Attn: Legal Department
2435 Commerce Avenue NW
Building 2200
Duluth, GA 30096

Because National Vision subsequently changed its principal executive office in August 2026, customers sending important legal correspondence should verify the current notice instructions before mailing.

Former / Historical Headquarters

2435 Commerce Avenue, Building 2200
Duluth, GA 30096

This was National Vision’s principal executive office through early 2026. An August 2026 SEC filing lists 6000 Avalon Boulevard, Suite 6240, Alpharetta, GA 30009 as the new principal executive address and identifies Duluth as the former address.

Quick Information

Corporate Phone Number

770-822-3600

This is National Vision’s corporate telephone number appearing in current SEC records.

Customer Service Number

For online orders

800-999-4758

For in-store customer experience complaints

800-411-1162.

Corporate Office Address

6000 Avalon Boulevard, Suite 6240, Alpharetta, GA 30009

Headquarters Address

6000 Avalon Boulevard, Suite 6240, Alpharetta, GA 30009

Email

Customer Service: service@americasbest.com

Legal: Legal@nationalvision.com.

Industry

Optical Retail, Eye Care, Eyeglasses, Contact Lenses and Vision Services

Founded

America’s Best operates as part of National Vision’s longstanding U.S. optical-retail platform. National Vision’s first retail location opened in 1990, while America’s Best later became its largest consumer brand.

Number of Employees

Parent National Vision currently reports approximately:

13,000+ team members

across the broader company.

Number of Stores

America’s Best

1,000+ stores in 31 states and Washington, D.C.

National Vision overall

1,200+ stores across 40 states and Puerto Rico.

Corporate Office Hours

Corporate walk-in hours are not publicly promoted.

America’s Best online Customer Care hours

Monday to Friday: 9:00 AM to 10:00 PM ET
Saturday and Sunday: 9:00 AM to 9:00 PM ET.

Website

https://www.americasbest.com/

Investor Relations / Careers Page

Investor Relations: https://ir.nationalvision.com/

Careers: https://jobs.nationalvision.com/

America’s Best Contacts & Eyeglasses Products & Services

Prescription Eyeglasses

America’s Best sells prescription eyeglasses in a broad range of frame styles, colors, materials, and price levels. Customers can choose frames and lenses based on their prescription and can add qualifying lens enhancements.

The retailer focuses heavily on value-priced complete-pair offers while also carrying upgraded products for customers who want additional features.

Eye Exams

Many America’s Best locations provide access to eye examinations from optometrists or affiliated eye-care professionals.

Eye exams can be used to evaluate vision, update prescriptions, assess contact-lens needs, and identify issues that may require additional clinical attention.

Contact Lens Exams

Customers who wear contacts may require a separate contact-lens evaluation or fitting.

The exam helps determine lens type, fit, power, and other prescription details before contact lenses are ordered.

Contact Lenses

America’s Best sells disposable and reusable contact lenses from multiple manufacturers.

Customers can order qualifying lenses in stores or online using a valid prescription, subject to applicable prescription-verification rules.

Online Contact Lens Ordering

Existing customers can order contact lenses through America’s Best online services.

Online-order assistance is available through 800-999-4758, and previous order information can be reviewed through the website.

Single-Vision Lenses

Single-vision lenses provide one prescription power across the lens and are commonly used for distance, reading, or other single-focus needs.

Customers can select compatible frames and additional lens features depending on prescription and product availability.

Progressive Lenses

Progressive lenses provide multiple vision zones within one lens without the visible segment lines associated with traditional bifocals.

They are intended for people who need correction at different distances.

Bifocal Lenses

Bifocals combine two prescription zones and are commonly used by people who need both distance and near correction.

Availability depends on the prescription and frame selected.

Lens Coatings and Upgrades

Customers may select lens enhancements such as scratch-resistant treatments, anti-reflective options, tinting, thinner materials, or other upgrades.

Pricing varies depending on prescription and selected package.

Prescription Sunglasses

America’s Best offers prescription sunwear for customers who need vision correction outdoors.

Customers can select qualifying frames and tinted or sun-protection lenses based on prescription requirements.

Non-Prescription Sunglasses

Selected stores offer sunglasses and fashion eyewear that do not require a prescription.

Availability differs by store and season.

Children’s Eyewear

America’s Best carries frames and prescription options suitable for younger customers.

Parents should confirm fit, prescription needs, and durability features with the local optical team.

In-Store Adjustments

Stores can provide basic frame adjustments for qualifying eyewear, including fit-related changes.

Customers should contact the local store directly for repair or adjustment availability.

Eyewear Accessories

Products can include cases, cleaning materials, lens-care products, and related accessories.

Selection varies by location.

Vision Insurance and Managed Care

America’s Best accepts various vision-benefit and managed-care arrangements.

Coverage depends on the customer’s insurance plan, provider network, and service selected.

Online Order Tracking

Customers can track qualifying online eyewear or contact-lens orders and review their order history through America’s Best digital services.

Customer Care can assist when an order is delayed, incorrect, or cannot be located.

America’s Best Contacts & Eyeglasses Corporate Phone Numbers

Corporate Phone Number

770-822-3600

This is the current National Vision corporate telephone number.

Corporate Headquarters Number

770-822-3600

Headquarters Number

770-822-3600

Corporate Office Number

770-822-3600

Customer Service Number

For store experiences

800-411-1162.

Customer Support Number

For online orders

800-999-4758

Toll-Free Number

800-999-4758

or

800-411-1162

depending on the issue.

International Customer Support Number

470-321-7602.

Customer Service Fax

877-510-9362

International Fax

678-442-8986.

Legal Department Number

800-637-3597

Legal Email

Legal@nationalvision.com.

Investor Relations Number

470-448-2448

Investor Relations Email

investor.relations@nationalvision.com.

Sales Number

America’s Best does not publish a separate centralized sales number. Product purchases and eyewear consultations are generally handled through local stores.

Billing Number

A standalone national billing number is not prominently published. Use the store involved or the appropriate Customer Care line.

Regional Office Number

No universal public regional-office number is published.

Branch Office Number

Individual store phone numbers are available through the store locator.

Emergency / After-Hours Number

America’s Best does not publish a national emergency line.

For urgent eye-health concerns, patients should contact an appropriate medical provider or emergency service rather than waiting for retail Customer Care.

Media / Press Number

National Vision’s corporate communications channels should be used for media matters rather than ordinary Customer Care.

Human Resources Number

No universal applicant phone number is prominently published.

Careers

https://jobs.nationalvision.com/

Reservations / Booking Number

Eye-exam appointments are generally scheduled through the selected America’s Best location or online booking system rather than one nationwide reservations number.

How to Reach a Real Person at America’s Best Contacts & Eyeglasses

For an online glasses or contact-lens order, call 800-999-4758. For a complaint about an in-store experience, call 800-411-1162 or submit the America’s Best Customer Care form. Current support hours are Monday through Friday from 9:00 AM to 10:00 PM ET and weekends from 9:00 AM to 9:00 PM ET.

For a problem involving an eye exam, frame fitting, order pickup, prescription question, or store purchase, contacting the specific store first is often the most efficient route. Local associates can review store order records and coordinate with the optical or clinical team where appropriate.

Before escalating, have your store location, patient or customer name, order number, exam date, purchase date, prescription details where relevant, payment information, and photographs of damaged eyewear ready. For clinical concerns, distinguish between a retail-service complaint and a medical concern involving the independent eye-care provider.

How to File a Complaint Against America’s Best Contacts & Eyeglasses

Complaints may involve incorrect glasses, delayed contact lenses, prescription issues, refunds, store staff, eye-exam experiences, insurance billing, damaged frames, warranty questions, or online orders. Gather receipts, prescriptions, order numbers, store location, appointment date, photographs, and previous communications before escalating.

Step 1: Contact Customer Service

For online-order complaints, call 800-999-4758. For in-store customer-experience concerns, use 800-411-1162. Explain what happened, identify the store or order, and request a specific resolution such as correction, replacement, refund review, or management follow-up.

Step 2: Contact the Relevant Department

If the issue involves an in-store eyeglass order or appointment, speak with the local store. If it concerns an online order, keep the matter with online Customer Care. If the complaint concerns clinical eye care, ask whether the optometrist or professional practice is independently operated and obtain the correct clinical contact.

Step 3: Request Supervisor or Management Review

Ask the local store manager or Customer Care supervisor to review an unresolved complaint. Provide the original order information, dates, photographs, prescription details when appropriate, and any case number already issued. State clearly what part of the original response did not resolve the problem.

Step 4: Use the Company’s Written Complaint Channel

Use America’s Best online Customer Care form to create a written record. Include the store location, order number, telephone number, email, problem description, and requested resolution. Written documentation is especially useful for repeated delays, refund disputes, prescription-remake issues, or complaints involving multiple previous contacts.

Step 5: Contact Corporate Headquarters

For significant unresolved corporate matters, correspondence can be directed to current parent-company headquarters

National Vision Holdings, Inc.
6000 Avalon Boulevard, Suite 6240
Alpharetta, GA 30009

Because the headquarters moved in 2026, do not rely exclusively on older Duluth address information.

Step 6: Use the Specialized Complaint or Dispute Department

Legal or formal notice matters can be routed through National Vision’s legal department using the current terms and legal-contact information. Insurance-related billing concerns may need to be reviewed with both America’s Best and the customer’s vision insurer. Clinical complaints may require direct review by the optometrist or professional entity that provided the examination.

Step 7: File With the Appropriate Regulator

A complaint involving professional eye care may fall under the state’s optometry licensing board. Retail or advertising matters may involve a state consumer-protection authority. Privacy concerns involving protected medical information can potentially involve appropriate federal or state privacy authorities depending on the facts.

Step 8: Use Consumer Protection or Financial Dispute Options

Consumers may contact their state Attorney General or consumer-protection office when a retail dispute cannot be resolved. Payment-card disputes may also be raised with the card issuer where appropriate. Vision-benefit disputes should first be reviewed through the insurer’s own appeal or complaint procedure.

Step 9: Consider Formal Legal or Arbitration Procedures

For serious unresolved disputes, review the applicable purchase terms, website terms, clinical consent documents, warranty terms, and insurance documents. These materials may establish formal notice, arbitration, or court requirements. For significant financial loss or alleged professional harm, consider obtaining advice from an attorney or appropriate licensed professional.