Winn-Dixie
About Winn-Dixie
Winn-Dixie is a regional American supermarket chain serving communities primarily across Florida and southern Georgia. Its neighborhood supermarkets provide fresh produce, meat and seafood, bakery items, deli foods, dairy products, frozen foods, pantry staples, beverages, household merchandise and private-label products. The company also operates Winn-Dixie Rewards, digital coupons and online grocery services. Winn-Dixie describes itself as a community-oriented grocer with more than a century of history in the southeastern United States.
Winn-Dixie was founded in 1925 and has undergone several major ownership and corporate changes during its history. After ALDI acquired Southeastern Grocers in 2024, a group of private investors later acquired the continuing Winn-Dixie business. The corporate organization subsequently sharpened its focus on Florida and southern Georgia. In January 2026, Southeastern Grocers adopted The Winn-Dixie Company name, reflecting the company’s renewed focus on its core Winn-Dixie supermarket brand.
The Winn-Dixie Company is currently headquartered at 5050 Edgewood Court, Jacksonville, Florida 32254. The company returned its principal corporate operations to the Edgewood Court campus in late 2025, and current Florida corporate records confirm the same address for The Winn-Dixie Company, LLC and related operating entities. Winn-Dixie’s current corporate structure is privately held, so it does not maintain the public Investor Relations disclosures associated with a publicly traded grocery company.
Quick Information
Corporate Phone Number
+1 (904) 783-5000
This is the current local headquarters number published by Winn-Dixie for its Jacksonville corporate office.
Customer Service Number
1-844-745-0463
Winn-Dixie publishes this number for its Customer Care Center and directs customers needing immediate assistance to use it. The company also publishes 1-866-946-6349 as a Customer Service contact.
Corporate Office Address
The Winn-Dixie Company
5050 Edgewood Court
Jacksonville, FL 32254
United States
This is the current corporate-office address listed by Winn-Dixie and confirmed in current Florida business records.
Headquarters Address
The Winn-Dixie Company
5050 Edgewood Court
Jacksonville, Florida 32254
United States
Winn-Dixie returned to the Edgewood Court headquarters campus in late 2025, and the company formally debuted the renewed headquarters there in May 2026.
Winn-Dixie does not prominently publish one universal plain-text email address for all ordinary customer-service complaints. Customers are encouraged to use the official Contact Us form or call the Customer Care Center.
For accessibility-related questions:
Industry
Winn-Dixie operates in the supermarket, grocery retail, food retail, e-commerce grocery and consumer retail industries. Its stores focus on traditional supermarket departments together with fresh foods, private-label products and digital grocery services.
Founded
1925
Winn-Dixie has more than a century of grocery-retailing history in the southeastern United States. The company marked its 100th anniversary in 2025.
Number of Employees
The Winn-Dixie Company does not currently publish a precise consolidated 2026 employee total through its main corporate website. Because store ownership and store conversions changed substantially during 2024 through 2026, older Southeastern Grocers workforce totals should not be treated as a current Winn-Dixie-only employee count.
Corporate Office Hours
Winn-Dixie does not publish regular public walk-in hours for its Jacksonville headquarters. Customers should contact Customer Care before attempting to visit the corporate campus for a service issue.
Website
The official website provides weekly promotions, Winn-Dixie Rewards, digital coupons, store information, recipes, grocery shopping and Customer Care resources.
Investor Relations
The Winn-Dixie Company is privately held and does not operate a traditional public-company Investor Relations department. There is no publicly traded Winn-Dixie stock ticker for retail investors.
Careers Page
Winn-Dixie provides employment opportunities through its official careers resources. Available positions can include store operations, management, merchandising, technology, supply chain and corporate roles.
Winn-Dixie Products & Services
Grocery Retail
Winn-Dixie operates neighborhood supermarkets offering packaged groceries, pantry staples, beverages, household essentials and other everyday merchandise. The stores are designed to provide a full weekly grocery-shopping experience rather than only convenience merchandise.
Fresh Produce
Winn-Dixie stores carry fresh fruits, vegetables and seasonal produce. Produce departments form an important part of the company’s fresh-food strategy and neighborhood grocery positioning.
Meat Department
Winn-Dixie provides beef, pork, poultry and other fresh and packaged meat products. Many locations offer staffed meat departments where customers can obtain additional assistance and product preparation.
Seafood
Participating stores sell fresh and frozen seafood, including fish, shrimp, shellfish and other seafood products. Selection varies according to the individual supermarket.
Bakery
Winn-Dixie bakery departments offer breads, cakes, cookies, pastries and desserts. Certain stores also provide custom cakes and other products for birthdays and special occasions.
Deli
Deli departments provide sliced meats, cheeses, sandwiches and prepared foods. Customers can purchase ready-to-eat products as well as items for home meal preparation.
Prepared Foods
Winn-Dixie provides convenient prepared-food options for customers seeking lunch or dinner solutions. Products can include rotisserie chicken, side dishes, salads and other ready-to-eat foods.
Winn-Dixie Own Brand Products
Winn-Dixie sells private-label merchandise across numerous grocery categories. The company has continued to emphasize its Own Brand assortment as part of its current brand transformation.
Winn-Dixie Rewards
Winn-Dixie Rewards allows customers to earn points on qualifying purchases and redeem those points for grocery savings. Customers can register through the mobile app, website or participating stores.
Digital Coupons
Winn-Dixie customers can access digital coupons through their Rewards account. Eligible coupons can be added digitally and used on qualifying purchases.
Weekly Deals
The company publishes weekly promotions and savings opportunities for participating stores. Offers can vary by location and promotional period.
Online Grocery Shopping
Winn-Dixie provides online grocery-ordering options through supported digital partners. Delivery methods and availability depend on the customer’s market and selected store.
Grocery Delivery
Customers can obtain delivery from participating Winn-Dixie locations where supported. Fees, minimums and delivery windows depend on the platform and location used.
Liquor Stores
Winn-Dixie operates liquor retail locations in markets where permitted by state and local law. Product selection and operating hours vary.
Gift Cards
Winn-Dixie offers gift cards for eligible purchases. Customers should review current card terms before purchasing or redeeming cards.
Product Recalls
Winn-Dixie provides recall information for affected grocery products. Customers concerned about recalled merchandise should stop using the affected product and contact the store or Customer Care for current instructions.
Winn-Dixie Corporate Phone Numbers
Corporate Phone Number
+1 (904) 783-5000
This is the current Jacksonville corporate-office number published by Winn-Dixie.
Corporate Headquarters Number
+1 (904) 783-5000
The number is associated with the company’s headquarters at 5050 Edgewood Court.
Headquarters Number
+1 (904) 783-5000
This is the appropriate current headquarters number for general corporate-level matters.
Corporate Office Number
+1 (904) 783-5000
Routine store complaints should usually go through Customer Care before corporate escalation.
Customer Support Number
1-844-745-0463
This is Winn-Dixie’s primary Customer Care Center number for immediate assistance.
Customer Service Number
1-866-946-6349
Winn-Dixie also publishes this number specifically under Customer Service.
Toll-Free Number
1-800-967-9105
Winn-Dixie publishes this toll-free number with its corporate headquarters information.
Sales Number
Winn-Dixie does not publish one centralized consumer sales number. Grocery purchases are handled through individual stores and supported online-shopping channels.
Support Number
For immediate Customer Care:
1-844-745-0463
For additional general Customer Service:
1-866-946-6349
Billing Number
Winn-Dixie does not publish a separate universal consumer billing number. Customers with refund, transaction or online-order problems should contact Customer Care or the delivery platform used for the transaction.
Regional Office Number
Winn-Dixie does not publish a public regional-office telephone directory. Corporate administration is centered in Jacksonville, Florida.
Branch Office Number
Individual Winn-Dixie stores have their own local telephone numbers. Customers should use the official Store Locator to find the correct store contact.
Local Office Number
For headquarters:
904-783-5000
Local retail-store numbers vary by location.
International Number
Not applicable. Winn-Dixie operates its current supermarket business in the United States.
Emergency / After-Hours Number
Winn-Dixie does not publish a companywide emergency corporate hotline. For an immediate store safety emergency, customers should contact the store or appropriate emergency services.
Investor Relations Number
Not applicable because The Winn-Dixie Company is privately held.
Media / Press Number
+1 (904) 370-6029
Email: media@winndixie.com
These contacts are intended for reporters, filming requests and media inquiries.
Human Resources (HR) Number
Winn-Dixie does not publish one universal public HR telephone number for external applicants. Candidates should use the company’s official employment portal.
Reservations / Booking Number
Not applicable. Winn-Dixie is a supermarket business and does not operate a general reservation-based service.
Accessibility Support Number
1-844-745-0463
Email: accessibility@winndixie.com
Winn-Dixie publishes these contacts for digital-accessibility questions.
How to Reach a Real Person at Winn-Dixie
For ordinary store, product, refund, Rewards or service assistance, call 1-844-745-0463. Winn-Dixie identifies this as its Customer Care Center and recommends the number for customers who need immediate assistance. Customers can also call 1-866-946-6349 for general Customer Service. Have the store location, receipt, transaction date, product information and order details ready so the representative can identify the issue quickly.
If the concern involves a specific supermarket, speaking with the store manager first can often provide the fastest resolution. If store management and Customer Care cannot resolve a broader matter, customers can contact the Jacksonville corporate office at 904-783-5000. Corporate headquarters should normally be treated as an escalation channel rather than the first point of contact for routine grocery complaints.
Winn-Dixie Headquarters & Corporate Office Address
Current Winn-Dixie Headquarters
The Winn-Dixie Company
5050 Edgewood Court
Jacksonville, FL 32254
United States
Corporate Phone: 904-783-5000
Current official contact information and Florida corporate records confirm this headquarters address.
Corporate Office Address
5050 Edgewood Court
Jacksonville, Florida 32254
United States
The company moved its principal corporate operations back to this West Jacksonville campus in late 2025.
Customer Support Mailing Address
Customer Support
P.O. Box B
Jacksonville, FL 32203-0297
United States
This is Winn-Dixie’s current Customer Support correspondence address.
The Winn-Dixie Company, LLC Principal Address
Current Florida records list:
5050 Edgewood Court
Jacksonville, FL 32254
as the principal and mailing address of The Winn-Dixie Company, LLC.
Winn-Dixie Supermarkets, LLC Address
Florida corporate records also identify:
5050 Edgewood Court
Jacksonville, FL 32254
as the principal address for Winn-Dixie Supermarkets, LLC.
Former Southeastern Grocers Corporate Identity
The parent organization previously operated under the Southeastern Grocers identity. In 2026, the company transitioned to The Winn-Dixie Company, bringing the continuing store portfolio under the Winn-Dixie name.
Current Market Focus
Winn-Dixie’s current corporate information identifies its core communities as Florida and southern Georgia. The remaining Harveys stores were converted to the Winn-Dixie banner in 2026, further consolidating the company’s operating identity.
How to File a Complaint Against Winn-Dixie
Customers experiencing a problem involving a store, employee interaction, product, refund, online order, Rewards account or another Winn-Dixie service should gather the receipt, store location, transaction date and relevant documentation before contacting the company.
Step 1: Speak With Store Management
Begin with the store where the issue occurred. Ask to speak with the store manager or relevant department manager and explain the problem clearly.
Step 2: Contact Winn-Dixie Customer Care
Call:
1-844-745-0463
This is Winn-Dixie’s current primary Customer Care Center number.
Step 3: Use General Customer Service
Customers may also call:
1-866-946-6349
for general Customer Service assistance.
Step 4: Submit the Official Contact Form
Use the Winn-Dixie Contact Us page to submit a written complaint. Provide enough information to identify the store and transaction accurately.
Step 5: Keep Your Documentation
Retain receipts, photographs, order confirmations, refund records and Customer Care correspondence. If a case or reference number is provided, keep it for follow-up.
Step 6: Follow Up With Customer Care
If the first contact does not resolve the problem, call Customer Care again and provide the previous complaint information. Explain which part of the matter remains unresolved.
Step 7: Handle Online Delivery Complaints Correctly
If the order was placed through a third-party delivery service, determine whether the issue concerns the retailer or the delivery platform. Payment, driver and platform-specific issues may need to be handled by the delivery provider.
Step 8: Send Written Correspondence
Customers can write to:
Customer Support
P.O. Box B
Jacksonville, FL 32203-0297
Include sufficient information to identify the complaint, but avoid sending unnecessary sensitive payment information.
Step 9: Contact Corporate Headquarters When Appropriate
For a broader unresolved corporate matter:
The Winn-Dixie Company
5050 Edgewood Court
Jacksonville, FL 32254
Corporate Phone: 904-783-5000
Step 10: Consider an Appropriate External Complaint Process
If a significant food-safety, payment or consumer issue remains unresolved, customers may consider the relevant health, consumer-protection or payment-dispute procedure. Keep complete records of attempts to resolve the issue directly with Winn-Dixie.
