Thrifty Car Rental Headquarters & Corporate Office

About Thrifty Car Rental

Thrifty Car Rental is an international vehicle-rental brand serving leisure and business travelers through airport and neighborhood rental locations. The company offers rental cars, SUVs and other vehicle categories together with reservation management, optional protections, roadside-assistance products and the Blue Chip Rewards loyalty program. Thrifty positions itself as a value-oriented rental brand for travelers seeking practical transportation at competitive rates.

Thrifty was established in 1958 as Thrifty Rent a Car System, Inc. Over subsequent decades, it expanded through both company-operated and franchised locations. Thrifty later became part of the Dollar Thrifty Automotive Group and is now a brand of The Hertz Corporation. Thrifty’s current corporate information states that it operates in conjunction with Hertz and sister brand Dollar and that the broader organization serves thousands of rental locations globally.

Thrifty is headquartered through parent company Hertz in Estero, Florida. Hertz Global Holdings and The Hertz Corporation currently use 8501 Williams Road, Estero, Florida 33928 as their worldwide headquarters, with corporate phone 239-301-7000. Hertz reported approximately 26,000 employees at December 31, 2025 and operates the Hertz, Dollar and Thrifty rental brands through company-owned and franchised locations around the world.

Quick Information

Corporate Phone Number

+1 (239) 301-7000

This is the current corporate telephone number for Thrifty’s parent company, Hertz, at its Estero worldwide headquarters.

Customer Service Number

1-800-847-4389
1-800-THRIFTY

Thrifty publishes this number for U.S. and Canada reservation assistance and other active rental support.

Corporate Office Address

Thrifty Car Rental / The Hertz Corporation
8501 Williams Road
Estero, FL 33928
United States

Thrifty’s current terms and parent-company filings use this Estero location for corporate and legal correspondence.

Headquarters Address

Thrifty Car Rental
c/o The Hertz Corporation
8501 Williams Road
Estero, Florida 33928
United States

Thrifty’s own About page states that the brand is a Hertz subsidiary headquartered in Estero, Florida.

Email

Thrifty does not publish one universal plain-text email address for every rental complaint.

Blue Chip Member Support: BlueChip@Thrifty.com

Privacy: privacy@hertz.com

General rental questions and post-rental complaints should be submitted through Thrifty’s official Customer Care forms.

Industry

Car Rental, Vehicle Rental, Travel Services, Mobility and Transportation

Founded

1958

Thrifty was established as Thrifty Rent a Car System, Inc. in 1958.

Number of Employees

Thrifty does not publish a separate current brand-only employee count.

Its parent organization, Hertz Global Holdings, reported approximately 26,000 full-time and part-time employees as of December 31, 2025.

Corporate Office Hours

Thrifty does not publish public walk-in hours for the Estero corporate headquarters.

The reservation line 1-800-847-4389 is published as available 24 hours a day, seven days a week for U.S. and Canada reservation assistance.

Website

https://www.thrifty.com/

The website provides reservations, rental management, locations, offers, vehicle information, Customer Support and Blue Chip membership services.

Investor Relations

Thrifty is not separately publicly traded.

Its ultimate parent, Hertz Global Holdings, Inc., is publicly traded on Nasdaq under ticker symbol HTZ.

Careers Page

Employment for Thrifty-related operations is generally managed through Hertz’s career resources and local franchise employers.

Thrifty Car Rental Products & Services

Car Rentals

Thrifty’s core service is short-term vehicle rental for leisure and business travelers. Vehicle availability depends on the rental location and booking dates.

Economy Car Rentals

Economy cars are designed for customers seeking lower-cost transportation and efficient fuel use.

Compact Cars

Compact vehicles provide additional passenger and luggage room while remaining suitable for city driving and everyday travel.

Midsize Cars

Thrifty offers midsize vehicle categories for travelers seeking a balance between space, comfort and cost.

Full-Size Cars

Full-size rentals provide additional passenger and luggage capacity for longer trips and larger groups.

SUV Rentals

Participating Thrifty locations offer SUVs in different sizes. Availability varies significantly by airport, city and rental date.

Specialty Vehicles

Certain Thrifty locations provide additional vehicle classes depending on fleet availability and local demand.

Airport Car Rental

Thrifty operates at numerous major airports, allowing travelers to reserve vehicles for pickup after arriving at their destination.

Neighborhood Rentals

The brand also operates selected off-airport and neighborhood rental locations.

Online Reservations

Customers can book rental vehicles directly through Thrifty.com.

The reservation system allows customers to select location, dates, vehicle category and eligible optional products.

Reservation Modification

Customers can view, modify or cancel eligible reservations online using the reservation confirmation number and last name.

Reservation Support

Customers unable to access a reservation online can call:

1-800-847-4389

for assistance.

Blue Chip Rewards

Thrifty operates the Blue Chip Rewards loyalty program for qualifying customers.

Members can access expedited rental features and earn benefits subject to program terms.

Blue Chip Member Services

1-888-400-8877

This number supports Blue Chip account questions, reward activity and login assistance.

Roadside Assistance

Thrifty provides Emergency Roadside Service for customers experiencing mechanical or vehicle problems during a rental.

Current Thrifty support materials publish:

1-877-435-7650

for certain roadside situations, while additional roadside routing numbers may appear based on location and rental agreement. Customers should follow the number printed on their current rental documentation.

Premium Emergency Roadside Service

Customers may be able to purchase Premium Emergency Roadside Service, which can include assistance for certain lost-key, flat-tire and other roadside events according to current terms.

Rental Protection Products

Thrifty offers optional protection products at participating locations. Availability, terminology and pricing depend on the jurisdiction and rental agreement.

Additional Drivers

Additional drivers may be permitted when they meet applicable qualification requirements and are properly added to the rental agreement.

Child Safety Seats

Participating Thrifty locations may provide child safety seats for an additional charge, subject to availability.

Toll Services

Certain rentals may use toll-processing services for electronic toll roads. Charges and administrative fees depend on the rental and applicable toll program.

One-Way Rentals

Thrifty may allow customers to return a vehicle to a different location from the pickup location. Availability and drop fees depend on the route and vehicle.

International Rentals

Thrifty operates internationally through company-owned, franchise and partner locations as part of the Hertz global rental network.

Thrifty Car Rental Corporate Phone Numbers

Corporate Phone Number

+1 (239) 301-7000

This is the current Hertz corporate headquarters number associated with Thrifty’s parent organization.

Corporate Headquarters Number

+1 (239) 301-7000

Current headquarters:

8501 Williams Road
Estero, FL 33928

Headquarters Number

+1 (239) 301-7000

Thrifty itself does not publish a separate independent corporate switchboard because it operates within Hertz.

Corporate Office Number

+1 (239) 301-7000

This number is appropriate for parent-company corporate matters rather than routine rental reservations.

Customer Support Number

1-800-847-4389

This is the primary verified Thrifty reservation and general rental-support number for the United States and Canada.

Customer Service Number

1-800-847-4389

Customers requiring assistance with a current or upcoming reservation can use this number.

Toll-Free Number

1-800-THRIFTY
1-800-847-4389

The number is available for U.S. and Canada reservations.

Reservations Number

1-800-847-4389

Thrifty publishes this as its primary reservations line.

Outside U.S. and Canada Reservations Number

+1 (405) 773-7980

Thrifty publishes this number for certain callers outside the United States and Canada.

Blue Chip Member Services Number

1-888-400-8877

Use this number for Blue Chip membership, rewards and account support.

Roadside Assistance Number

1-877-435-7650

Thrifty currently publishes this number for multiple roadside-assistance situations. Customers should also check the current rental agreement because roadside routing may vary.

Sales Number

Thrifty does not publish one universal consumer Sales Number. Reservations are handled through Thrifty.com, rental locations and the reservations line.

Support Number

Reservations and General Rental Support: 1-800-847-4389

Blue Chip: 1-888-400-8877

Billing Number

Thrifty does not publish one universal billing-only number. Questions involving charges from a completed rental should be submitted through Customer Care with the rental agreement information.

Regional Office Number

Thrifty operates across many markets through Hertz companies and franchisees, so no single regional-office number applies.

Branch Office Number

Individual Thrifty rental locations have local telephone numbers.

Customers should use the official Location Guide for the location involved.

Local Office Number

Local airport and neighborhood location numbers vary.

The parent-company corporate number in Estero is 239-301-7000.

International Number

+1 (405) 773-7980

This number is published for certain reservation assistance outside the United States and Canada.

Emergency / After-Hours Number

For active roadside problems, use the Emergency Roadside Assistance information supplied with the rental.

One current Thrifty roadside number is:

1-877-435-7650.

Investor Relations Number

Thrifty has no independent Investor Relations department.

Investor questions are handled by parent company Hertz Global Holdings.

Media / Press Number

Thrifty media matters are generally handled through Hertz corporate communications rather than an independent Thrifty consumer-support line.

Human Resources (HR) Number

Thrifty does not publish one universal public HR line. Job applicants should use Hertz careers resources or the hiring channel associated with the individual franchise location.

Reservations / Booking Number

1-800-847-4389

This is Thrifty’s primary U.S. and Canada booking number.

How to Reach a Real Person at Thrifty Car Rental

For a new, upcoming or active reservation in the United States or Canada, call 1-800-THRIFTY (1-800-847-4389). The reservation line is published as available 24 hours a day, seven days a week. Blue Chip members needing help with their loyalty account can call 1-888-400-8877. For a vehicle problem during an active rental, use the roadside-assistance number in the rental agreement or Thrifty’s current roadside support resources.

Have your confirmation number or rental agreement number, driver’s name, pickup location and rental dates available before calling. For a complaint about a completed rental, use the official Thrifty Customer Care or rental-experience form so the company receives the rental details needed for investigation. If the booking was made through a third-party travel website, Thrifty may direct the customer back to that provider for certain booking and payment issues.

Thrifty Car Rental Headquarters & Corporate Office Address

Current Thrifty Headquarters

Thrifty Car Rental
c/o The Hertz Corporation
8501 Williams Road
Estero, FL 33928
United States

Thrifty’s official company information describes the brand as a subsidiary of Hertz headquartered in Estero, Florida.

Parent Company Headquarters

Hertz Global Holdings, Inc. / The Hertz Corporation
8501 Williams Road
Estero, FL 33928
United States

Corporate Phone: 239-301-7000

Current September 2026 SEC records continue to use this address and number.

Legal Department Address

Thrifty’s current program terms direct certain legal correspondence to:

Thrifty Car Rental
8501 Williams Road
Estero, FL 33928
Attention: Legal Department

This address is intended for formal legal matters rather than ordinary Customer Service.

Arbitration Correspondence Address

For matters specifically governed by Thrifty’s arbitration terms:

Thrifty Car Rental
8501 Williams Road
Estero, FL 33928
Attention: Arbitration

Customers should follow the current rental or loyalty-program agreement before sending legal correspondence.

Privacy Correspondence Address

The Hertz Corporation
Attention: Legal-Privacy
8501 Williams Road
Estero, FL 33928

Email: privacy@hertz.com

This is a specialized privacy channel, not general rental Customer Service.

Blue Chip Historical Mailing Address

Certain Blue Chip program materials have historically used a Tulsa, Oklahoma mailing address.

Customers should follow the current instructions shown in their active membership documentation rather than treating an older Tulsa address as Thrifty’s corporate headquarters.

Parent Company Scale

Hertz reported approximately 26,000 employees at the end of 2025 and operates Hertz, Dollar and Thrifty brands through a global network of company-owned and franchised locations.

How to File a Complaint Against Thrifty Car Rental

Customers experiencing a problem involving a reservation, rental vehicle, unexpected charge, location experience, roadside issue or completed rental should keep the rental agreement and all related records before filing a complaint.

Step 1: Speak With the Rental Location

If the problem occurs during pickup or return, speak with the Thrifty representative or location manager while you are still at the rental facility.

Immediate problems such as vehicle cleanliness or an unavailable reserved vehicle may be easier to address before leaving the location.

Step 2: Contact Thrifty Reservations and Support

Call:

1-800-847-4389

for reservation assistance in the United States and Canada.

Step 3: Use the Customer Care Form

For a completed rental, use Thrifty’s official rental-experience or Customer Care form.

Include the rental agreement number, location and dates.

Step 4: Contact Roadside Assistance for Active Vehicle Problems

For a mechanical or roadside issue during a rental, use the current Thrifty Emergency Roadside Service contact.

A currently published number is:

1-877-435-7650.

Do not independently arrange towing unless Thrifty instructs you to do so.

Step 5: Keep Rental Documentation

Retain:

Reservation confirmation
Rental agreement
Final receipt
Fuel receipts
Photos of the vehicle
Toll records
Emails and case numbers

These records can be critical when disputing rental charges.

Step 6: Follow Up Through the Same Complaint

If Thrifty provides a case number, use it for all follow-up communication.

Explain what remains unresolved rather than starting a new complaint without the earlier details.

Step 7: Contact Blue Chip Member Services When Applicable

If the complaint involves a Blue Chip account or rewards:

1-888-400-8877

Use the membership channel rather than general reservations.

Step 8: Escalate Through Customer Care

If location-level handling does not resolve the complaint, ask the Customer Care representative whether the case can be escalated for additional review.

Step 9: Send Corporate Correspondence When Appropriate

For a broader unresolved corporate matter:

Thrifty Car Rental / The Hertz Corporation
8501 Williams Road
Estero, FL 33928
United States

Parent Corporate Phone: 239-301-7000

Step 10: Review Formal Dispute Terms When Necessary

If a significant dispute remains unresolved, review the rental agreement and applicable Thrifty terms before using legal or arbitration channels. Current Thrifty terms provide specific Estero addresses and procedural requirements for certain formal disputes.

Step 11: Consider External Consumer Options

For an unresolved payment, rental or consumer dispute, customers may consider the appropriate credit-card dispute, consumer-protection or regulatory process available in their jurisdiction. Keep all rental records and evidence of previous attempts to resolve the issue with Thrifty.