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- Sitel
Sitel is a privately owned contact centre company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 75,000 employees and $1.7 billion in revenue.
Industry
Customer service
Services
- Customer Service Solutions
- Multichannel Customer Support (Phone, Email, Chat)
- Social Media Customer Service
- Technical Support
- Sales and Retention Services
- Inbound and Outbound Sales
- Customer Retention Strategies
- Upselling and Cross-selling
- Technical Support
- Tier 1, 2, and 3 Technical Support
- Help Desk Services
- Remote IT Support
- Back-Office Support
- Data Entry
- Order Processing
- Billing and Collections
- Claims Management
- Consulting Services
- Customer Experience Consulting
- Business Process Outsourcing (BPO) Consulting
- Workforce Optimization
- Training and Development
- Employee Training Programs
- Leadership Development
- Customized Training Solutions
- Analytics and Insights
- Customer Analytics
- Performance Reporting
- Data-Driven Decision Making
- Digital Solutions
- AI-Powered Chatbots
- Self-Service Technologies
- Digital Transformation Services
- Multilingual Support
- Support in Multiple Languages
- Localization Services
- Healthcare Services
- Patient Support
- Health Information Management
- Insurance and Claims Processing
Established
1985
Corporate Phone Number
+1 866-957-4835
Customer Support Phone Number
(615) 301-7100
No of Employees
170000+
Headquartered Address
Senior Management
Laurent Uberti: Founder, President, and CEO
Laurent Uberti is the Founder, President, and CEO of Sitel. He is responsible for the overall strategic direction and leadership of the company, focusing on growth, innovation, and delivering exceptional customer experience solutions.
Olivier Camino: Founder and Global Chief Operating Officer (COO)
Olivier Camino is the Founder and Global Chief Operating Officer (COO) at Sitel. He oversees global operations, ensuring efficient service delivery and operational excellence across all regions.
Elisabeth Destailleur: Chief Finance Officer (CFO)
Elisabeth Destailleur serves as the Chief Finance Officer (CFO) at Sitel. She is in charge of the company’s financial strategies, planning, and management, ensuring financial stability and growth.
David Slaviero: Chief Technology Officer (CTO)
David Slaviero is the Chief Technology Officer (CTO) at Sitel. He leads the technology strategy, overseeing the development and implementation of innovative solutions to enhance the company’s service offerings and operational capabilities.
Email:
Website:
Contact:
https://foundever.com/contact-us/
Awards
Gold – Employer of the Year – Business & Professional Services
Trustpilot Reviews
Fredrick The
Alma Lewis
Careers
This website is built to provide the most important contact information about the Corporate Offices & Headquarters including Sitel Address, Corporate Number and more.
