Simply Self Storage Headquarters & Corporate Office

About Simply Self Storage

Simply Self Storage was a U.S. self-storage company that operated storage facilities in multiple states and provided personal, household, vehicle, and business storage. The company expanded significantly under private-equity ownership and became a recognizable self-storage platform with properties in high-growth metropolitan markets across the United States.

The most important current correction is that Simply Self Storage is no longer an independent operating company with its own standalone headquarters structure. In September 2023, Public Storage completed the acquisition of BREIT Simply Storage LLC, which owned and operated 127 self-storage properties totaling approximately 9.4 million rentable square feet and managed another 25 properties for third parties. The acquisition price was approximately $2.2 billion in cash.

The Simply portfolio is now part of Public Storage, one of the largest self-storage operators in the United States. Therefore, the old Simply Self Storage corporate information associated with Florida should be treated as historical rather than current. For current corporate escalations involving former Simply properties now operated by Public Storage, the appropriate parent-company headquarters is 701 Western Avenue, Glendale, CA 91201.

Simply Self Storage Headquarters & Corporate Office Address

Current Headquarters

Simply Self Storage no longer operates with a current standalone corporate headquarters following its acquisition by Public Storage.

Current parent-company headquarters

Public Storage
701 Western Avenue
Glendale, CA 91201-2349
United States.

Corporate Office

For current corporate matters relating to former Simply Self Storage locations that were absorbed into Public Storage

Public Storage
701 Western Avenue
Glendale, CA 91201-2349

Mailing Address

Current formal Public Storage correspondence can be sent to

Public Storage
701 Western Avenue
Glendale, CA 91201

Other Important Address

Public Storage’s current Terms identify the same Glendale address for its Dispute Resolution Department and certain formal dispute notices.

Former / Historical Headquarters

Simply Self Storage was previously associated with Florida corporate operations before the 2023 acquisition. That former information should no longer be presented as the active headquarters of an independent Simply Self Storage company.

Quick Information

Corporate Phone Number

Current Public Storage corporate / Investor Relations number

818-244-8080

This is the verified current corporate number published by Public Storage’s Investor Relations pages.

Customer Service Number

800-742-8048

Public Storage currently publishes this number for reservations, account assistance, facility issues, and customer support.

Corporate Office Address

701 Western Avenue, Glendale, CA 91201-2349

Headquarters Address

701 Western Avenue, Glendale, CA 91201-2349

Email

Simply Self Storage no longer publishes a standalone corporate email as an independent business.Current Public Storage customer support is primarily provided through phone, chat, online accounts, and local property offices.

Industry

Self Storage, Real Estate, Property Management and Storage Rentals

Founded

Simply Self Storage operated for many years as an independent self-storage platform before being acquired by Public Storage in 2023. A current standalone founding profile is no longer central to its operating status because the business has been absorbed into Public Storage.

Number of Employees

A current employee count for Simply Self Storage is no longer applicable because it is no longer a standalone operating company.

Number of Locations

Public Storage acquired 127 Simply-owned properties in 2023, along with a platform that managed an additional 25 properties for third parties.

Corporate Office Hours

Public Storage’s corporate headquarters does not publish general public walk-in hours. Storage-facility office and gate hours vary by location.

Website

Current parent-company website

https://www.publicstorage.com/

Investor Relations / Careers Page

Investor Relations: https://investors.publicstorage.com/

Careers: https://jobs.publicstorage.com/

Simply Self Storage Products & Services

Self Storage Units

Former Simply Self Storage properties offered individual storage units for household items, furniture, personal belongings, documents, and other possessions. These facilities are now part of Public Storage’s broader self-storage network.

Personal Storage

Customers can rent storage space for belongings during moves, renovations, downsizing, travel, or other life transitions. Unit size and availability vary by property.

Business Storage

Storage units can be used by qualifying business customers for inventory, records, equipment, supplies, and other business-related items, subject to the rental agreement and property rules.

Climate-Controlled Storage

Many self-storage facilities offer climate-controlled units intended to moderate temperature and environmental conditions. Availability depends on the specific former Simply or current Public Storage property.

Vehicle Storage

Selected facilities can accommodate vehicle storage. Availability, unit type, access, and permitted vehicles vary by property.

RV Storage

Some storage locations offer RV spaces or larger vehicle-storage options. Customers should confirm size limits, access requirements, and availability directly with the property.

Boat Storage

Certain facilities provide outdoor or covered storage for boats and trailers. Product availability depends on the individual site.

Online Reservations

Public Storage allows customers to reserve storage online and complete qualifying rentals digitally. Customers can select locations, unit sizes, pricing, and move-in dates before finalizing a rental.

eRental

Public Storage supports an online rental process that allows qualifying customers to complete much of the rental process without visiting the office first.

Public Storage App

Current customers can manage accounts, review information, make payments, and access property-related features through the Public Storage app.

Account Management

Customers can review payment history, billing information, authorized users, reservations, and other account details through the Public Storage website or app.

Storage Locks

Public Storage provides compatible locks for customers completing eligible rentals online or by phone. Customers may return an unused provided lock within 30 days if they prefer to use an approved lock of their own.

Property Access

Facilities provide controlled access for renters based on their rental agreement, property schedule, and access credentials. Gate and office hours vary by location.

Maintenance Support

Customers can report facility maintenance issues through online chat, telephone support, or the local property office.

Simply Self Storage Corporate Phone Numbers

Corporate Phone Number

Current parent-company corporate contact

818-244-8080

This is Public Storage’s verified corporate / Investor Relations number.

Corporate Headquarters Number

818-244-8080

Headquarters Number

818-244-8080

Corporate Office Number

818-244-8080

Customer Service Number

800-742-8048.

Customer Support Number

800-742-8048

Toll-Free Number

800-742-8048

Reservations Number

800-742-8048

Public Storage currently publishes this number for reservations and rental assistance.

Billing Number

No separate universal billing-only number is prominently published.

Customers can call

800-742-8048

or manage payments through their account.

Account Communication Number

Public Storage Terms also publish

1-800-688-8057

for certain account and communications-preference Customer Service matters.

Sales Number

No separate nationwide sales line is necessary because storage rentals are handled online, by phone, or through individual property offices.

Regional Office Number

Public Storage does not publish one universal regional-office phone number.

Branch Office Number

Every storage facility has its own local contact information where available.

International Number

Public Storage’s U.S. storage operations do not use one universal international renter-support line.

Emergency / After-Hours Number

Public Storage does not publish one universal emergency hotline for all facilities. For immediate police, fire, medical, security, or dangerous-property emergencies, contact local emergency services and the facility when safe to do so.

Investor Relations Number

818-244-8080.

Media / Press Number

Current corporate releases identify

818-244-8080, Ext. 1141

for corporate communications contact.

Human Resources Number

No universal applicant HR number is prominently published.

Careers: https://jobs.publicstorage.com/

Reservations / Booking Number

800-742-8048

How to Reach a Real Person at Simply Self Storage

Because Simply Self Storage was acquired by Public Storage, customers should first identify whether their former Simply location has been transitioned to the Public Storage operating platform. For current Public Storage-managed facilities, call 800-742-8048 or contact the property directly. Have the facility address, unit number, renter name, reservation or account information, payment details, and a clear explanation of the issue ready.

For location-specific matters such as gate access, locks, maintenance, move-out concerns, property conditions, or unit availability, the local property manager is often the best first contact. The corporate call center can assist with reservations, account access, online problems, and routing, but the local team has direct knowledge of the facility and rental unit.

For a formal corporate matter, the current parent-company headquarters is Public Storage, 701 Western Avenue, Glendale, CA 91201. Do not send current complaints to an outdated former Simply Self Storage headquarters address unless a specific legacy contract explicitly requires it.

How to File a Complaint Against Simply Self Storage

Because Simply Self Storage is no longer an independent operator, current complaints involving former Simply locations generally need to be directed to Public Storage. Complaints can involve billing, rent increases, access, locks, maintenance, reservations, property conditions, move-out charges, account communication, or customer service. Keep the rental agreement, unit number, receipts, payment history, photographs, emails, and names of prior representatives.

Step 1: Contact Customer Service

Call 800-742-8048 and explain the complaint. Provide the facility address, unit number, account information, dates, and any supporting documentation. Ask the representative to document the issue and provide a case reference if available.

Step 2: Contact the Relevant Department

For a property-specific issue, contact the local facility manager. Reservation problems, login issues, billing questions, lock issues, and maintenance matters can also be routed through the Public Storage support center or online account system. Matching the complaint to the correct operational team usually produces a faster result than contacting corporate headquarters immediately.

Step 3: Request Supervisor or Management Review

If the first representative or property manager cannot resolve the complaint, request escalation to a district manager, supervisor, or appropriate management team. Provide a short written timeline and specify exactly what you want corrected, such as a billing adjustment, access restoration, maintenance repair, account correction, or refund.

Step 4: Use the Company’s Written Complaint Channel

Use Public Storage’s online support or chat tools to create a written record of the complaint. Written documentation is particularly important for billing disputes, notices, disputed fees, move-out issues, property damage, or access problems. Save screenshots and confirmation information.

Step 5: Contact Corporate Headquarters

For a serious unresolved issue, write to Public Storage, 701 Western Avenue, Glendale, CA 91201. Include the facility address, unit number, account holder’s name, rental dates, previous case information, copies of relevant documents, and the resolution requested.

Step 6: Use the Specialized Complaint or Dispute Department

Public Storage’s current Terms identify a formal Dispute Resolution Department at 701 Western Avenue, Glendale, CA 91201. Customers considering arbitration or small claims should review the current rental agreement and Public Storage Terms because the company requires a pre-arbitration Notice of Dispute and informal resolution process for covered claims.

Step 7: File With the Appropriate Regulator

The correct regulator depends on the complaint. Self-storage facilities are primarily governed by state law, and disputes involving liens, auctions, rental notices, consumer practices, or facility operations may be handled by state consumer authorities, Attorneys General, local agencies, or courts. Rules differ significantly from one state to another.

Step 8: Use Consumer Protection or Financial Dispute Options

If the dispute concerns an unauthorized or incorrect payment, customers may also contact their card issuer or bank after first attempting to resolve the matter directly with Public Storage. General consumer complaints can be filed with the applicable state Attorney General or consumer-protection office. Keep the rental agreement, payment records, notices, and prior complaint history.

Step 9: Consider Formal Legal or Arbitration Procedures

Public Storage’s current Terms contain a binding arbitration process for many disputes, along with provisions for individual small-claims actions and certain excluded categories of disputes. Before pursuing formal action, review the rental agreement and current Terms carefully, send any required Notice of Dispute, participate in the required informal-resolution process, and preserve all documentation connected with the storage unit and complaint.