Red Lobster Headquarters & Corporate Office

About Red Lobster

Red Lobster is a major seafood restaurant chain known for shrimp, lobster, crab, fish, Cheddar Bay Biscuits and other seafood-focused meals. The company operates full-service casual dining restaurants across the United States and international markets and provides dine-in, takeout, online ordering, delivery, catering and loyalty-program services. Red Lobster’s menu combines seafood classics with seasonal promotions, limited-time events and non-seafood options for guests seeking a broader casual dining experience.

Red Lobster was founded in 1968 in Lakeland, Florida, when Bill Darden and Charley Woodsby opened the first restaurant with the goal of making seafood more widely accessible. The chain expanded nationally and later became part of General Mills and Darden Restaurants before being sold to private ownership. Red Lobster filed for Chapter 11 bankruptcy protection in 2024 and subsequently emerged from restructuring under a new ownership structure led through RL Investor Holdings LLC, allowing the restaurant brand to continue operating with a streamlined restaurant portfolio.

Red Lobster’s current corporate operations are based at 450 South Orange Avenue, Suite 800, Orlando, Florida 32801-3383. The company currently describes its operating network as a family of more than 500 restaurants, including U.S. and international locations. Red Lobster is privately held and therefore does not maintain a traditional public-company Investor Relations department or publicly traded stock ticker.

Quick Information

Corporate Phone Number

Red Lobster does not prominently publish one universal general corporate switchboard for ordinary public use. For formal compliance and privacy matters, the company publishes 844-755-3425, extension 2, while restaurant feedback and guest complaints should normally be submitted through Red Lobster’s official Contact Us system.

Customer Service Number

Red Lobster currently emphasizes its online Guest Relations and Contact Us process rather than publishing one universal national guest-service telephone number for every restaurant issue. Customers with a problem involving a specific location should contact that restaurant directly or submit the official guest-feedback form with the restaurant, visit date and transaction details.

Corporate Office Address

RL Investor Holdings LLC / Red Lobster, 450 South Orange Avenue, Suite 800, Orlando, FL 32801-3383, United States. This is the current corporate address used in Red Lobster’s legal, privacy and company materials.

Headquarters Address

Red Lobster, 450 S. Orange Ave., Suite 800, Orlando, Florida 32801-3383, United States. This Orlando location serves as the company’s current headquarters and corporate administrative office.

Email

Compliance and Ethics: complianceethics@redlobster.com. This email is intended for compliance, privacy and certain formal matters rather than normal restaurant feedback. Media inquiries can be sent to mediacontact@redlobster.com, while ordinary guest complaints should use the official Contact Us form.

Industry

Red Lobster operates in restaurants, casual dining, seafood, hospitality, food service, takeout, delivery and consumer dining.

Founded

1968. Red Lobster was founded in Lakeland, Florida and has operated as a seafood-focused restaurant brand for more than five decades.

Number of Employees

Red Lobster does not currently publish a precise companywide 2026 employee total through its primary public corporate resources. Because the company emerged from restructuring as a privately held organization, older pre-bankruptcy workforce figures should not be presented as a current employee count.

Corporate Office Hours

Red Lobster does not publish general public walk-in hours for its Orlando corporate office. Individual restaurants generally operate daily lunch and dinner schedules, but exact hours vary by location and should be checked through the Restaurant Locator.

Website

https://www.redlobster.com/ The official website provides menus, restaurant locations, online ordering, My Red Lobster Rewards, nutrition information, careers and guest-feedback resources.

Investor Relations

Not applicable in the traditional public-company sense. Red Lobster is privately held through RL Investor Holdings LLC and does not maintain a publicly traded stock or conventional shareholder Investor Relations department.

Careers Page

https://jobs.redlobster.com/ Red Lobster recruits for hourly restaurant positions, restaurant management and corporate opportunities.

Red Lobster Products & Services

Seafood Dining

Red Lobster’s core service is full-service seafood dining, with menus built around shrimp, lobster, crab, fish and other seafood selections together with sides and appetizers.

Lobster

The menu includes lobster dishes and seasonal lobster promotions, with preparation styles and pricing varying by restaurant and market.

Shrimp

Shrimp is one of Red Lobster’s signature categories and appears in grilled, fried, scampi-style and promotional menu offerings, including periodic Endless Shrimp events.

Crab

Red Lobster offers crab dishes and seasonal Crabfest promotions featuring multiple preparations and combinations.

Fish

Guests can order fish selections such as salmon and other available species, with menu availability varying according to supply and restaurant market.

Cheddar Bay Biscuits

Cheddar Bay Biscuits are one of Red Lobster’s best-known menu items and are served as a signature accompaniment to many dine-in meals.

Combination Meals

Red Lobster offers combination platters that allow guests to select multiple seafood items, sides and preparations in one meal.

Non-Seafood Menu Options

Participating restaurants provide chicken, steak and other non-seafood choices for guests who prefer alternatives to seafood.

Kids’ Meals

Red Lobster offers children’s menu options at participating restaurants, including seafood and non-seafood selections.

Online Ordering

Guests can place eligible pickup and delivery orders through RedLobster.com after selecting a participating restaurant.

Takeout

Participating restaurants provide takeout ordering for customers who want to enjoy Red Lobster meals away from the restaurant.

Delivery

Delivery is available from participating Red Lobster restaurants through supported ordering channels, with availability and fees depending on location.

My Red Lobster Rewards

My Red Lobster Rewards allows registered customers to earn qualifying points, receive offers and redeem eligible rewards according to current program terms.

Gift Cards

Red Lobster sells physical and electronic gift cards for eligible purchases at participating U.S. restaurants, and gift-card balance assistance is available at 1-877-720-6601.

Catering

Selected Red Lobster markets and restaurants offer larger food orders suitable for groups and events, although catering availability varies by location.

Wait List and Seating Tools

Certain restaurants allow customers to join an online wait list or use digital seating tools before arriving at the restaurant.

Nutrition and Allergy Information

Red Lobster publishes nutritional and allergen resources to help guests evaluate menu items, although customers with serious food allergies should communicate directly with restaurant staff before ordering.

Red Lobster Corporate Phone Numbers

Corporate Phone Number

Red Lobster does not prominently publish one universal corporate switchboard for public inquiries. The company publishes 844-755-3425, extension 2 for privacy and compliance matters, while ordinary guest concerns should use the Contact Us process.

Corporate Headquarters Number

No separate general headquarters telephone number is prominently published for the Orlando corporate office. Formal privacy and compliance inquiries can use 844-755-3425, extension 2.

Headquarters Number

Red Lobster’s Orlando headquarters is located at 450 South Orange Avenue, Suite 800, but the company directs most public inquiries through specialized online and restaurant-level channels rather than one headquarters hotline.

Corporate Office Number

For formal compliance and privacy contact, use 844-755-3425, extension 2. This number should not be presented as the ordinary restaurant Customer Service line.

Customer Support Number

Red Lobster does not currently promote one universal nationwide Guest Support telephone number. Customers should contact the restaurant involved or submit the official online Contact Us form.

Customer Service Number

No single current national Customer Service number is prominently published on Red Lobster’s main Contact page. Restaurant-specific telephone numbers are available through the official Restaurant Locator.

Toll-Free Number

1-877-720-6601 is published for Red Lobster gift-card balance and activity questions, but it is not a general restaurant Customer Service line.

Sales Number

Red Lobster does not publish one centralized consumer sales number. Guests can order through RedLobster.com, the mobile experience or individual restaurants.

Support Number

Guest support is primarily handled through individual restaurant contacts and the official Contact Us form, while 1-877-720-6601 is reserved for gift-card assistance and 844-755-3425, extension 2 is reserved for privacy and compliance matters.

Billing Number

Red Lobster does not publish a universal billing number for restaurant transactions. Guests with charge or refund concerns should contact the restaurant where the transaction occurred or submit the issue through Guest Relations.

Regional Office Number

Red Lobster does not publish a public nationwide regional-office telephone directory.

Branch Office Number

Each Red Lobster restaurant maintains its own local telephone number, which can be found through the official Restaurant Locator.

Local Office Number

Local restaurant numbers vary by location, and those numbers should not be confused with the Orlando corporate headquarters.

International Number

Red Lobster operates in international markets through franchise and affiliated operations, and support contacts vary according to country.

Emergency / After-Hours Number

Red Lobster does not publish a companywide customer emergency hotline. Guests experiencing an immediate safety emergency should contact restaurant management or local emergency services.

Investor Relations Number

Not applicable. Red Lobster is privately held and does not maintain a conventional shareholder Investor Relations department.

Media / Press Number

Red Lobster directs media and press inquiries to mediacontact@redlobster.com rather than ordinary Guest Relations.

Human Resources (HR) Number

Red Lobster does not publish one universal public HR telephone number for applicants. Candidates should use the official careers website and the contact information associated with the position.

Reservations / Booking Number

Reservation and wait-list options vary by restaurant. Customers should select a restaurant through RedLobster.com and use the available booking or wait-list option for that specific location.

Gift Card Number

1-877-720-6601. This number is specifically provided for Red Lobster gift-card balance, activity and related card questions.

How to Reach a Real Person at Red Lobster

For a problem involving a meal, service, payment or restaurant visit, contact the specific Red Lobster location first and ask to speak with a manager. Restaurant telephone numbers are published through the Red Lobster Restaurant Locator. If the restaurant cannot resolve the concern, submit the official Contact Us form with the restaurant location, visit date, receipt details and a clear description of what happened.

For a broader formal compliance concern, Red Lobster publishes 844-755-3425, extension 2 and complianceethics@redlobster.com. Gift-card questions should be directed to 1-877-720-6601, while media inquiries should use mediacontact@redlobster.com. These specialized channels should not be used interchangeably with normal restaurant Guest Relations.

Red Lobster Headquarters & Corporate Office Address

Current Red Lobster Headquarters

RL Investor Holdings LLC / Red Lobster, 450 South Orange Avenue, Suite 800, Orlando, FL 32801-3383, United States. This is the current corporate address Red Lobster publishes in legal and privacy materials.

Corporate Office Address

450 S. Orange Ave., Suite 800, Orlando, Florida 32801-3383, United States. The office supports Red Lobster’s corporate, legal, administrative and restaurant-system functions.

Compliance and Ethics Address

RL Investor Holdings LLC, Attn: Compliance and Ethics Office, 450 S. Orange Ave., Suite 800, Orlando, FL 32801-3383, Phone: 844-755-3425 extension 2, Email: complianceethics@redlobster.com. This contact is specifically intended for formal compliance and privacy matters.

Legal Department Address

RL Investor Holdings LLC, Attn: Legal Department, 450 S. Orange Ave., Suite 800, Orlando, FL 32801-3383. This address is intended for formal legal communications and should not replace ordinary Guest Relations.

Current Ownership

Red Lobster operates through RL Investor Holdings LLC following the company’s 2024 restructuring and emergence from Chapter 11, making the restaurant business privately held rather than publicly traded.

Restaurant Network

Red Lobster currently describes its system as an over 500-restaurant family, with restaurants operating in the United States and international markets.

Historical Headquarters Information

Older Red Lobster records may show previous Orlando-area corporate locations used before the current downtown Orlando office. Those addresses should be labeled historical rather than presented as the current headquarters.

How to File a Complaint Against Red Lobster

Guests experiencing a problem with food quality, service, payment, cleanliness, an online order or restaurant staff should identify the restaurant involved and retain relevant transaction information before escalating the complaint.

Step 1: Speak With Restaurant Management

Contact the Red Lobster restaurant where the issue occurred and ask to speak with the manager, providing the visit date, approximate time and details of the concern.

Step 2: Keep Your Receipt

Retain the receipt, digital order confirmation or payment record because transaction information can help Red Lobster identify the restaurant and purchase.

Step 3: Submit the Contact Us Form

Use Red Lobster’s official Contact Us form and provide the restaurant location, personal contact information and a complete description of the complaint.

Step 4: Include Supporting Details

Provide order numbers, photographs or other relevant information when appropriate so Guest Relations can understand the issue and investigate effectively.

Step 5: Follow Up With the Restaurant

If local management offered a resolution but it was not completed, contact the restaurant again and reference the earlier discussion.

Step 6: Request Guest Relations Review

If the restaurant does not resolve the matter, continue through Red Lobster’s Guest Relations process and ask for further review.

Step 7: Handle Gift Card Issues Separately

For a gift-card balance or activity problem, call 1-877-720-6601 rather than using restaurant management for a card-system issue.

Step 8: Use Compliance Contacts Only When Appropriate

For a genuine compliance or privacy concern, contact 844-755-3425, extension 2 or complianceethics@redlobster.com rather than using that department for routine meal complaints.

Step 9: Contact Corporate Headquarters

For broader unresolved correspondence, write to RL Investor Holdings LLC / Red Lobster, 450 S. Orange Ave., Suite 800, Orlando, FL 32801-3383 and clearly explain the previous complaint steps already completed.

Step 10: Consider an External Consumer Process

If a serious food-safety, payment or consumer matter remains unresolved, guests may consider the applicable health department, payment-card dispute or consumer-protection process.