Florida Power & Light Headquarter & Corporate Office

About Florida Power & Light

Florida Power & Light Company, commonly known as FPL, is a regulated electric utility that supplies electricity and related energy services to residential, commercial, industrial, and governmental customers throughout Florida. Its work includes electricity generation, transmission, distribution, customer billing, new-service connections, outage response, storm restoration, and energy-efficiency support. FPL operates a large network of power plants, transmission lines, substations, distribution equipment, solar facilities, and customer-service systems.

FPL is a subsidiary of NextEra Energy, Inc., a publicly traded energy company with operations in renewable energy, utility infrastructure, battery storage, and electricity generation. Florida Power & Light serves as NextEra Energy’s principal regulated utility business in Florida. The company invests in grid modernization, storm hardening, solar generation, and technologies intended to improve service reliability and help customers monitor their energy consumption.

Florida Power & Light is headquartered at 700 Universe Boulevard in Juno Beach, Florida. Its headquarters supports executive management, finance, legal affairs, regulatory matters, technology, system planning, and other corporate functions. Customer concerns involving bills, payments, outages, or electric service should generally be directed through FPL’s official customer-service channels instead of the corporate office.

Quick Information

Corporate Phone Number

561-694-4000

This is the corporate telephone number associated with Florida Power & Light’s headquarters in Juno Beach.

Customer Service Number

1-888-988-8249

FPL publishes this number for billing, payments, account management, service changes, and general customer support.

Corporate Office Address

Florida Power & Light Company
700 Universe Boulevard
Juno Beach, FL 33408
United States

This is FPL’s principal executive and corporate-office address.

Headquarters Address

700 Universe Boulevard
Juno Beach, FL 33408
United States

FPL’s corporate and regulatory records identify this location as its headquarters.

Email

FPL does not publish one universal email address for customer-service inquiries.

Customers are directed to the secure online account, official chat, telephone support, and topic-specific contact options.

Industry

Electric utility and energy services

Founded / Established

1925

Florida Power & Light was established in 1925 and later became part of NextEra Energy, Inc.

Number of Employees

Part of NextEra Energy’s workforce of approximately 17,000 employees

FPL does not consistently publish a separate standalone employee count. Its workforce includes engineers, lineworkers, power-plant operators, customer-service representatives, storm-response personnel, environmental specialists, and corporate employees.

Corporate Office Hours

FPL’s headquarters does not publish a universal public visitor schedule.

Customer Service is available Monday through Friday from 8:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m. Outage reporting is available at any time.

Website

https://www.fpl.com/

Investor Relations

https://www.nexteraenergy.com/investors.html

FPL is a subsidiary of NextEra Energy. Financial results, SEC filings, stock information, governance materials, and shareholder resources are provided through NextEra Energy Investor Relations.

Careers Page

https://jobs.nexteraenergy.com/

Career opportunities may include engineering, power generation, field operations, customer service, technology, finance, environmental services, and corporate positions.

Florida Power & Light Products & Services

Florida Power & Light provides electricity and energy-related services to residential and business customers in Florida.

Residential Electricity Service

FPL generates, transmits, and distributes electricity to residential properties throughout its service area.

Customers can start, stop, or transfer electric service through FPL’s online account tools or customer-service channels.

Business Electricity Service

FPL supplies electricity to small businesses, commercial properties, industrial facilities, government offices, and other organizations.

Business customers can obtain assistance with service connections, account management, energy usage, and available efficiency programs.

Billing and Payments

Customers can view bills, make payments, enroll in automatic payments, request paperless billing, and review account activity online.

Payment arrangements and assistance options depend on eligibility and account status.

Power-Outage Support

FPL provides online and telephone systems for reporting power outages and checking restoration status.

Restoration estimates may change during hurricanes and severe weather as crews inspect damage and complete repairs.

Energy-Efficiency Programs

FPL provides programs and tools intended to help customers understand and manage electricity consumption.

Available services may include energy surveys, efficiency recommendations, rebates, and usage-management resources.

Solar Energy

FPL develops and operates solar-energy facilities and offers selected solar-related programs to eligible customers.

Program availability, costs, and participation requirements vary.

Electric-Vehicle Programs

FPL provides electric-vehicle charging information and selected rate or charging programs.

Customers should review current eligibility, equipment, enrollment, and pricing requirements.

Storm Preparation and Restoration

FPL prepares for hurricanes and severe weather by positioning crews, contractors, equipment, and supplies.

The company also provides storm-safety guidance, outage reporting, and restoration information.

Florida Power & Light Corporate Phone Numbers

FPL Corporate Headquarters Number

561-694-4000

This is the corporate number associated with FPL’s headquarters at 700 Universe Boulevard.

FPL Customer Service Number

1-888-988-8249

Use this number for bills, payments, account questions, service transfers, new service, and general support.

FPL Toll-Free Support Number

1-888-988-8249

This is FPL’s verified toll-free customer-service number.

FPL Outage and Emergency Reporting Number

1-800-468-8243

Customers can use this number to report an outage at any time.

Call 911 when there is an immediate threat to life, a fire, serious injury, or another public-safety emergency. Never approach a fallen power line.

How to Reach a Real Person at Florida Power & Light

Call FPL Customer Service at 1-888-988-8249 during its published operating hours. Follow the automated prompts for billing, payments, starting or stopping service, moving service, account access, or another customer concern. Have the FPL account number, customer name, service address, telephone number, most recent bill, payment confirmation, and any earlier case number available. Providing complete account information helps the representative identify the service location and review its history.

Explain the problem clearly and state what action you want FPL to take, such as correcting a bill, reviewing a payment, restoring account access, investigating a service problem, or explaining a charge. If the initial representative cannot resolve the matter, ask for a supervisor and request a reference number. For outages, call 1-800-468-8243 or use FPL’s official outage tool. The corporate headquarters number is not intended to replace normal customer-service or emergency-reporting channels.

Florida Power & Light Headquarters & Corporate Office Address

FPL Corporate Headquarters

Florida Power & Light Company
700 Universe Boulevard
Juno Beach, FL 33408
United States

Corporate Phone: 561-694-4000

This is FPL’s principal executive-office address.

FPL Standard Mailing Address

FPL
General Mail Facility
Miami, FL 33188-0001
United States

FPL publishes this address for general customer correspondence.

Payment and Department-Specific Addresses

Payments, legal notices, claims, and regulatory documents may require separate addresses.

Customers should use the address printed on the relevant FPL bill, notice, or official instructions.

FPL Operational Locations

FPL maintains power plants, substations, service centers, and other operational facilities throughout Florida.

These locations should not automatically be treated as public customer-service offices.

How to File a Complaint Against Florida Power & Light

Step 1: Contact FPL Customer Service

Call 1-888-988-8249 and provide your account number, service address, billing information, and a clear explanation of the issue.

State whether the complaint involves billing, payment, service quality, an outage, connection, disconnection, or another matter.

Step 2: Request a Case Number

Ask the representative to document the complaint and provide a case or reference number.

Record the representative’s name and the date and time of the conversation.

Step 3: Request a Supervisor

If the initial representative cannot resolve the matter, request a supervisor or senior customer-service specialist.

Clearly explain the resolution you are seeking.

Step 4: Submit Supporting Records

Keep copies of bills, payment confirmations, meter information, photographs, outage records, emails, and earlier case details.

Send copies rather than original documents when providing evidence.

Step 5: Submit a Written Complaint

Mail an unresolved general complaint to:

FPL
General Mail Facility
Miami, FL 33188-0001
United States

Include the account information, complaint history, evidence, and requested resolution.

Step 6: Report Electrical Hazards

Report outages and electrical hazards to FPL at 1-800-468-8243.

Remain clear of damaged equipment and call 911 when there is an immediate danger.

Step 7: Contact the Florida Public Service Commission

An eligible unresolved utility complaint may be submitted to the Florida Public Service Commission.

Include the FPL case number, account records, bills, and details of earlier attempts to resolve the matter.

Step 8: Keep Complete Records

Retain letters, emails, payment receipts, photographs, case numbers, and regulatory submissions.

Complete records can support an FPL review or regulatory complaint.

Kevin

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