AdventHealth
About AdventHealth
AdventHealth is a nonprofit, faith-based healthcare system operating hospitals, physician practices, urgent care centers, outpatient facilities, imaging centers, rehabilitation services, home-health programs, and other healthcare operations.
The healthcare organization previously operated under the name Adventist Health System before adopting the AdventHealth brand in 2019.
AdventHealth’s network extends across multiple U.S. states and includes more than 55 hospital campuses together with a large network of other care sites.
The organization’s corporate headquarters is located at 900 Hope Way in Altamonte Springs, Florida. AdventHealth itself currently describes this campus as the corporate hub supporting its nationwide health system.
Quick Information
Industry
Healthcare
Organization Type
Nonprofit Healthcare System
Corporate Phone Number
407-357-1000
Customer Service Number
Patient support varies by AdventHealth facility. AdventHealth Altamonte Springs Customer Service can be reached at 407-303-0500.
Corporate Office Address
900 Hope Way
Altamonte Springs, FL 32714
United States
Headquarters Address
900 Hope Way
Altamonte Springs, FL 32714
United States
AdventHealth does not publish one universal patient-service email. Patients should use the contact system for the appropriate facility.
Hospital Campuses
55+
Services
Hospital, Primary, Specialty and Outpatient Care
Headquarters City
Altamonte Springs, Florida
Patient Portal
AdventHealth Account
Website
AdventHealth Products & Services
AdventHealth provides a broad range of medical and healthcare services.
Primary Care
The system operates physician practices providing routine medical care and preventive services.
Emergency Care
AdventHealth hospitals operate emergency departments for urgent and emergency medical needs.
Specialty Care
Services include cardiology, cancer treatment, neurology, orthopedics, digestive care, and other specialties.
Surgery
Hospitals provide inpatient and outpatient surgical procedures.
Women’s and Children’s Care
Selected facilities provide maternity, women’s health, pediatric, and neonatal services.
Urgent Care
The organization operates urgent-care locations for non-life-threatening medical needs.
Imaging and Rehabilitation
Services include diagnostic imaging, physical rehabilitation, and therapy programs.
AdventHealth Corporate Phone Numbers
Corporate Headquarters
407-357-1000
This number is associated with AdventHealth’s Altamonte Springs corporate campus.
Facility Customer Service
Individual hospitals and facilities maintain their own Customer Service and Patient Experience numbers.
Patients should contact the location where care was received.
How to Reach a Real Person at AdventHealth
For a medical-care or billing issue, contact the hospital, practice, or facility involved.
Have:
- Patient name
- Facility name
- Date of care
- Account number
- Provider name
- Billing information
- Description of the concern
available.
For corporate inquiries, call:
407-357-1000
AdventHealth Headquarters & Corporate Office Address
AdventHealth Corporate Headquarters
900 Hope Way
Altamonte Springs, FL 32714
United States
The corporate campus houses many of AdventHealth’s nonclinical teams and includes offices, meeting spaces, dining areas, and leadership-development facilities.
This address should not be used as a substitute for a hospital’s patient billing or medical-records address.
How to File a Complaint Against AdventHealth
Step 1: Contact the Facility
Begin with the hospital or medical office involved.
Step 2: Contact Patient Experience
Ask for Patient Experience or Patient Relations.
Step 3: Contact Billing When Appropriate
Billing disputes may require Patient Financial Services.
Step 4: Request Administrative Review
Ask for escalation if the first response does not resolve the concern.
Step 5: Contact Corporate Headquarters
AdventHealth
900 Hope Way
Altamonte Springs, FL 32714
Step 6: Privacy or Medical Complaints
Privacy issues should be directed through AdventHealth’s HIPAA/privacy process.
Step 7: Regulatory Complaint
Serious unresolved medical concerns may also be reported to the appropriate state health regulator or professional licensing board.
