Bluegreen Vacations
Bluegreen Vacations is a U.S. vacation-ownership and resort business with longstanding operations in Boca Raton, Florida. The company’s history dates to 1966, when its predecessor Patten Realty began as a land-management and real-estate company. Over time, the business evolved into vacation ownership, resort management, vacation packages, points-based timeshare programs, and resort rentals under the Bluegreen Vacations name.
Bluegreen Vacation Club uses a points-based ownership system that allows owners to book stays across a network of resort destinations. Current Bluegreen materials state that the company has 220,000+ owners and offers vacation experiences across more than 40 destinations in the U.S. and Caribbean, with accommodations ranging from studios and condominium-style units to cabins, yurts, townhomes, and multi-bedroom Presidential Suites.
An important recent corporate change occurred on January 17, 2024, when Hilton Grand Vacations Inc. acquired Bluegreen Vacations Holding Corporation in an all-cash transaction valued at approximately $1.6 billion including net debt. During 2025, HGV began rebranding selected Bluegreen properties into Hilton Grand Vacations brands and has stated that it expects the majority of applicable Bluegreen properties to be converted over time. Bluegreen nevertheless continues to operate customer-facing ownership and reservation services under the Bluegreen name.
561-912-8000
Current Bluegreen corporate headquarters support hours are
Monday to Friday: 8:00 AM to 5:00 PM ET.
800-456-2582
This is Bluegreen’s current Owners Customer Service number.
Bluegreen Vacations
4960 Conference Way North, Suite 100
Boca Raton, FL 33431
United States
Bluegreen Vacations
4960 Conference Way North, Suite 100
Boca Raton, FL 33431
United States
Current Bluegreen 2026 promotional materials continue to identify this address for Bluegreen Vacations Unlimited, Inc.
Bluegreen primarily uses secure account support, online chat, and web contact forms rather than one universal public Customer Service email.
The official contact form is
https://www.bluegreenvacations.com/contact-us/
Vacation Ownership, Timeshare Resorts, Hospitality, Resort Management, Vacation Rentals and Travel Services
1966
Bluegreen traces its origins to Patten Realty, Inc.
220,000+ owners.
40+ U.S. and Caribbean destinations.
Hilton Grand Vacations Inc.
January 17, 2024
Monday to Friday: 8:00 AM to 5:00 PM ET.
https://www.bluegreenvacations.com/
Bluegreen no longer maintains separate public-company Investor Relations because it is owned by Hilton Grand Vacations.
Parent company Investor Relations
Bluegreen Vacation Club is the company’s primary vacation-ownership program. Owners receive Vacation Points that can be used to reserve accommodations across participating Bluegreen destinations, with point requirements varying according to property, season, villa size, and length of stay.
Bluegreen sells deeded vacation-ownership interests that provide owners with recurring annual vacation rights through the club structure. Current FAQs explain that ownership generally involves an initial purchase price, annual maintenance fees, and annual club dues.
Vacation Points act as the internal booking currency for Bluegreen Vacation Club. Points can be used for different resorts, seasons, accommodation types, and trip durations, allowing greater flexibility than a fixed-week timeshare model.
Bluegreen owners and guests can stay at resorts located in destinations such as Orlando, Myrtle Beach, the Smoky Mountains, Las Vegas, Williamsburg, Charleston, Chicago, and other leisure markets.
Properties offer varying combinations of pools, fitness centers, dining, kitchens, larger living areas, and resort amenities.
Travelers do not always need to own a Bluegreen timeshare to stay at selected resorts.
Bluegreen Vacations Rentals allows non-owner guests to book qualifying accommodations directly.
Many Bluegreen properties offer larger condominium-style units with separate living spaces, kitchens, multiple bedrooms, balconies, and other residential-style features that can be useful for families and group vacations.
Selected properties offer larger Presidential Suites for families, reunions, or travelers who want additional bedrooms and living space.
Some Bluegreen accommodations can include as many as four bedrooms.
Bluegreen’s resort network includes less conventional accommodation types such as cabins and yurts at selected outdoor destinations.
These options are intended to differentiate the brand from standardized hotel-room vacation ownership.
The Lighthouse Collection groups Bluegreen resorts focused on beach and coastal vacations.It includes seaside destinations where the primary attraction is access to beaches and ocean-oriented recreation.
The Cityscape Collection centers on urban destinations where guests can access restaurants, entertainment, historic districts, nightlife, and cultural attractions.
The Amusement Collection groups resorts near major theme parks and family entertainment destinations.Orlando is one of the major markets associated with this category.
The Great Outdoors Collection includes destinations focused on mountain, wilderness, golf, skiing, and outdoor recreation.
The Heritage Collection emphasizes destinations known for historic architecture, local culture, and heritage tourism.
Bluegreen owners can access additional vacation options through an alliance with RCI, expanding the number of potential resorts and destinations available outside the Bluegreen network.
Eligible owners can link Bluegreen Vacations ownership with Choice Privileges and access participating Choice Hotels benefits.Current Bluegreen FAQs continue to describe Choice Hotels as one of the vacation options available beyond the core resort network.
Bluegreen markets discounted vacation packages designed to introduce potential customers to vacation ownership.These packages typically involve attending a sales presentation during the stay.
Existing owners can use their account to reserve, modify, or cancel qualifying stays.Owner support is available through online chat and the Owners Customer Service team.
561-912-8000
561-912-8000
561-912-8000
561-912-8000.
800-456-2582
800-456-2582
Monday to Friday: 8:00 AM to 9:00 PM ET
Saturday: 9:00 AM to 5:30 PM ET.
800-845-1995
Monday to Friday: 9:00 AM to 9:00 PM ET.
866-933-7520
This number is published for prospective Bluegreen Vacation Club purchasers.
800-456-2582 for owners
800-845-1995 for promotional-vacation guests
Existing owners should use
800-456-2582
or sign in to their Bluegreen account.
Bluegreen does not prominently publish a separate universal billing-only number.Owners should begin with 800-456-2582 for maintenance fees, dues, account charges, and ownership servicing.
No universal regional-office number is published.
Individual resorts maintain property-specific phone contacts.
Bluegreen primarily operates within U.S. and Caribbean vacation markets and does not prominently publish one universal international support number.
Bluegreen no longer maintains standalone Investor Relations as a public company.Investor inquiries now belong to Hilton Grand Vacations.
Employment verification is handled through The Work Number using employer code 18503.
800-456-2582 for owners
800-845-1995 for promotional guests.
Existing Bluegreen owners should call 800-456-2582 for reservation, cancellation, account, ownership, club, or vacation-point questions. Before calling, have the owner number, reservation confirmation, resort name, travel dates, and details of the disputed transaction ready. Bluegreen also provides online chat after owners sign in to their account.
Guests who purchased a promotional vacation package should use 800-845-1995 instead. These customers often have different reservation conditions, presentation requirements, cancellation rules, and booking terms from existing Bluegreen owners.
For a serious unresolved corporate matter, Bluegreen’s corporate headquarters number is 561-912-8000. Because Hilton Grand Vacations now owns Bluegreen, some ownership, resort, or corporate matters may ultimately be handled through HGV systems as integration and rebranding continue.
Bluegreen Vacations
4960 Conference Way North, Suite 100
Boca Raton, FL 33431
United States
Current 2026 Bluegreen materials continue to use this Boca Raton address.
Hilton Grand Vacations Inc.
6355 MetroWest Boulevard, Suite 180
Orlando, FL 32835
United States
HGV’s current SEC filing identifies this as its principal executive office.
Hilton Grand Vacations completed its acquisition of Bluegreen on January 17, 2024 for approximately $1.6 billion including net debt.
During 2025, Hilton Grand Vacations began rebranding selected properties acquired from Bluegreen into Hilton Grand Vacations brands.HGV expects the majority of applicable Bluegreen properties to be rebranded over time.
Complaints can involve ownership sales, maintenance fees, reservations, cancellations, promotional vacations, resort conditions, billing, points, customer service, financing, or timeshare-contract issues. Before escalating, gather the ownership number, contract, purchase disclosures, payment records, resort information, reservation confirmations, sales-presentation documents, and records of earlier communication.
Owners should call 800-456-2582, while promotional vacation guests should call 800-845-1995. Clearly explain the issue, identify the account or booking, and ask that the complaint be formally documented. Keep the representative’s name, date, and any case number.
Reservation complaints should be directed to Owner Services, promotional package complaints to the promotional guest team, and ownership questions to the Bluegreen Vacation Club servicing channel. For a resort-condition complaint, also contact the resort’s management team because local management may be able to resolve property-specific problems more quickly.
If the initial representative cannot resolve the complaint, ask for a supervisor or management review. Provide the full timeline, contract or reservation details, payment history, photographs if relevant, and the specific resolution sought.
Submit the complaint through Bluegreen’s official Contact Us form at https://www.bluegreenvacations.com/contact-us/. A written submission creates a record of the complaint and allows supporting details to be documented more clearly than a phone call alone.
For unresolved corporate complaints, send correspondence to Bluegreen Vacations, 4960 Conference Way North, Suite 100, Boca Raton, FL 33431 or contact the corporate office at 561-912-8000. Include copies rather than original contracts or financial documents.
Timeshare contract, financing, maintenance-fee, or ownership disputes may require specialized review beyond normal reservations. Request the department responsible for the specific account issue and keep all disclosures, financing agreements, maintenance statements, and written responses together.
Depending on the issue, vacation-ownership complaints may involve the state real-estate or timeshare regulator where the transaction or resort is located. Sales-practice complaints may also fall under state licensing or consumer-protection agencies.
For disputed card charges, contact the payment provider or card issuer. General consumer complaints may be submitted to the relevant state Attorney General or consumer-protection agency. Financing disputes may involve additional financial regulators depending on the exact product and entity involved.
If a significant ownership or contract dispute remains unresolved, review the signed Bluegreen purchase agreement, club documents, financing terms, and dispute-resolution provisions carefully. Depending on those terms, formal notice, mediation, arbitration, small-claims proceedings, or legal advice may be appropriate.
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