Volcom
Volcom
Volcom is an action-sports and lifestyle brand founded in 1991 by Richard Woolcott and Tucker Hall in California. The company developed around the cultures of skateboarding, surfing, and snowboarding and built a distinctive identity around youth culture, music, art, creative expression, and board sports. Volcom became recognizable for its Stone logo and “Youth Against Establishment” philosophy, and its product portfolio expanded from technical board-sports apparel into casual clothing, footwear, swimwear, outerwear, accessories, and snow products sold internationally.
The brand continues to sell men’s, women’s, and children’s clothing and action-sports products through Volcom.com, wholesale partners, licensed operators, and international distribution relationships. Its assortment includes boardshorts, swimwear, T-shirts, hoodies, jackets, pants, shorts, snow jackets, snow pants, accessories, eyewear, goggles, helmets, and other lifestyle and performance products. Recent Authentic Brands Group partnerships are expanding Volcom into additional licensed categories, including eyewear and protective sports equipment in European markets.
Volcom’s corporate ownership has changed several times. Kering acquired the brand in 2011 and sold Volcom’s intellectual-property rights to Authentic Brands Group in April 2019. Volcom’s previous operating management and later Liberated Brands handled significant licensed operations, but Liberated Brands filed Chapter 11 in February 2025 and wound down its North American retail operation. Authentic transferred brand licenses to other operators before the filing, allowing Volcom to continue despite store closures. Current 2026 Volcom Privacy and Terms documents identify ABG-Volcom LLC as part of Authentic Brands Group and use Authentic’s 1411 Broadway, New York address for legal correspondence. The historical Costa Mesa headquarters should therefore no longer be presented as the current independent corporate headquarters.
ABG-Volcom LLC
c/o Authentic Brands Group LLC
1411 Broadway, 21st Floor
New York, NY 10018
United States
Current Volcom Terms identify this address for legal and formal notices. Authentic Brands Group owns Volcom’s intellectual-property rights and is the current brand owner.
Authentic Brands Group LLC
1411 Broadway, 21st Floor
New York, NY 10018
United States
Authentic’s organization oversees Volcom’s brand ownership, intellectual property, licensing strategy, partnerships, and long-term global brand development.
ABG-Volcom LLC
c/o Authentic Brands Group LLC
Attn: Legal Department
1411 Broadway, 21st Floor
New York, NY 10018
United States
Volcom’s current Terms specifically direct formal claimant and legal notices to this address.
1740 Monrovia Avenue
Costa Mesa, CA 92627
United States
Costa Mesa was historically associated with Volcom and later with Liberated Brands’ U.S. operating organization. The Liberated Brands bankruptcy and transition of Volcom licensing operations mean this should not be treated as Volcom’s current brand-owner headquarters.
646-490-9839
Current Volcom Terms publish this Authentic Brands Group telephone number in connection with formal intellectual-property and legal communications.
855-252-0503
This is Volcom’s current verified Customer Service number.
1411 Broadway, 21st Floor, New York, NY 10018, United States.
1411 Broadway, 21st Floor, New York, NY 10018, United States.
support@volcom.com
Volcom publishes this email for current online shopping, product, order, return, and customer-support inquiries.
Apparel, action sports, skateboarding, surfing, snowboarding, lifestyle products, accessories, and licensed consumer products.
1991 by Richard Woolcott and Tucker Hall.
Volcom’s intellectual-property rights are owned by Authentic Brands Group.
Volcom products are currently distributed through e-commerce, wholesale partners, licensees, department stores, specialty retailers, and international operating partners rather than the former Liberated Brands U.S. store network.
Monday through Friday from 8:00 a.m. to 6:00 p.m. Pacific Time.
Parent company: https://corporate.authentic.com/
Volcom does not maintain independent public-company Investor Relations because the brand is owned by privately held Authentic Brands Group.
Volcom sells T-shirts, shirts, pants, jeans, shorts, hoodies, jackets, and other lifestyle apparel designed around skate, surf, snow, and streetwear influences.
The women’s collection includes tops, bottoms, dresses, swimwear, outerwear, snow products, and casual lifestyle clothing.
Volcom produces technical and lifestyle boardshorts designed for surfing and water activities, with multiple materials, cuts, and performance features.
The brand sells swimwear for women and men, including bikinis, one-piece swimsuits, trunks, and related beach apparel.
Volcom produces technical snowboarding and skiing jackets incorporating weather protection, insulation, ventilation, and other mountain-focused features.
Snow pants and bibs are designed for skiing and snowboarding and are offered in multiple fits and technical specifications.
Volcom’s skate collection includes durable pants, shirts, footwear-related collaborations, jackets, and other products influenced by skate culture.
The brand maintains deep ties to surfing through boardshorts, rash guards, swim products, apparel, athletes, and surf-related collaborations.
Volcom sells hats, beanies, belts, wallets, bags, socks, and other lifestyle accessories.
Authentic is expanding Volcom eyewear through licensing partnerships covering sunglasses and optical products in selected international markets.
Recent licensing agreements extend Volcom into ski and snowboard goggles and protective helmets in selected markets.
Volcom.com provides direct-to-consumer sales, order tracking, product information, returns, promotional programs, and Customer Service for eligible U.S. purchases.
646-490-9839
Current Volcom Terms publish this Authentic Brands Group number for formal intellectual-property and legal matters.
646-490-9839
This is the strongest current verified parent-level telephone number tied directly to Volcom’s legal brand-owner address.
646-490-9839
Corporate and legal callers can use this number for Authentic Brands Group matters involving Volcom when appropriate.
646-490-9839
This number is associated with Authentic Brands Group’s New York office rather than the former Costa Mesa operating headquarters.
855-252-0503
Volcom currently publishes this number for online shopping and consumer assistance.
855-252-0503
Customers can use this line for orders, shipping, returns, product questions, promotions, and account assistance.
855-252-0503
The same number is Volcom’s primary U.S. toll-free Customer Service contact.
855-252-0503
Customers needing help with an eligible return, refund, or exchange can contact Volcom Customer Service.
855-252-0503
Volcom’s current Mobile Alerts Policy publishes this number for customers who need assistance unsubscribing or managing the messaging program.
646-490-9839
Current Terms associate this Authentic Brands Group contact with legal and intellectual-property notices involving Volcom.
Not applicable.
Volcom is owned by privately held Authentic Brands Group and does not operate a standalone public Investor Relations department.
Varies by region.
Volcom uses different licensees, operators, websites, and support teams across international markets.
For an online order, shipping, return, product, promotion, or account problem, call Volcom Customer Service at 855-252-0503. Representatives are currently available Monday through Friday from 8:00 a.m. to 6:00 p.m. Pacific Time. Customers can also email support@volcom.com or use the official online contact form.
Before contacting support, have the order number, purchaser name, email address, product name, size, purchase date, tracking details, and photographs available where relevant. Customers who purchased Volcom merchandise from an independent retailer may need to begin with that retailer because the transaction may not exist in Volcom.com’s order system.
For formal legal or unresolved contractual matters, current Volcom Terms direct notices to ABG-Volcom LLC, c/o Authentic Brands Group LLC, 1411 Broadway, 21st Floor, New York, NY 10018. This is more current than sending corporate correspondence to the old Costa Mesa address.
Complaints may involve online orders, returns, product quality, shipping, refunds, promotions, privacy, mobile alerts, advertising, or customer support. Before escalating, gather the order number, receipt, product information, photographs, tracking data, and previous communications.
Call 855-252-0503 or email support@volcom.com. Clearly explain the issue and provide the purchase and order information.
Order and return issues should remain with Customer Service, while privacy, legal, intellectual-property, or mobile-program concerns should use the corresponding specialized channel.
If the first representative cannot resolve the complaint, request additional review and preserve the existing support-case information.
Submit the complaint through support@volcom.com or Volcom’s online Contact form. Include receipts, photographs, order information, and the resolution requested.
Formal unresolved matters can be sent to ABG-Volcom LLC, c/o Authentic Brands Group LLC, Attn: Legal Department, 1411 Broadway, 21st Floor, New York, NY 10018.
Privacy, copyright, trademark, intellectual-property, mobile-marketing, and formal legal disputes can require specialized Authentic Brands Group review.
Retail, advertising, privacy, and consumer complaints may involve the Federal Trade Commission, state attorneys general, privacy regulators, or other authorities depending on the issue.
Customers with unresolved purchases can contact their state consumer-protection agency or, where appropriate, dispute qualifying payment-card charges with their issuer.
Volcom’s current Terms contain an individual dispute-resolution and arbitration process. Customers pursuing a formal claim should review the current notice and conference requirements carefully before commencing arbitration and seek qualified legal advice for substantial disputes.
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