Vizio Headquarters & Corporate Office

About VIZIO

VIZIO is an American consumer-electronics and home-entertainment brand known for smart televisions, soundbars, and connected entertainment technology. Founded in 2002, the company built its reputation by offering televisions with modern display features at accessible prices. As consumer entertainment shifted toward streaming, VIZIO expanded beyond television hardware into connected-TV software, entertainment applications, and advertising-supported digital services.

VIZIO’s business includes smart televisions, home audio products, its connected television platform, and WatchFree+, an advertising-supported streaming service. Its products are designed to provide customers with access to supported streaming applications and entertainment features directly through compatible devices. The company also operates in the connected-TV advertising market, linking viewers, content providers, and advertisers through its entertainment platform.

An important corporate change occurred when Walmart completed its acquisition of VIZIO in December 2024. VIZIO therefore operates under Walmart ownership rather than as an independent publicly traded company. The brand continues to serve television and audio customers, with its headquarters in Irvine, California. Customers seeking warranty assistance, technical support, or product information should use VIZIO’s official support channels, while corporate inquiries may require the appropriate Walmart or VIZIO department.

VIZIO Headquarters & Corporate Office Address

Current Headquarters

VIZIO identifies Irvine, California, as its headquarters location. The company maintains offices across the United States. Confirm the current physical street address and visitor arrangements through official corporate channels before visiting.

Corporate Office

VIZIO’s corporate operations are based in Irvine, California. Business inquiries should be directed through official company channels, while technical support and warranty matters should be submitted through VIZIO Customer Support.

Mailing Address

A separate current general corporate mailing address has not been independently confirmed here. Contact VIZIO before sending documents, products, or warranty correspondence.

Other Important Address

For repairs and warranty service, customers should contact VIZIO Support before shipping a product. The support team can explain authorization requirements, packaging instructions, and the correct service destination.

Quick Information

Corporate Phone Number

A separate current corporate-switchboard number is not confirmed. Use official corporate contact channels for business inquiries.

Customer Service Number

1-855-209-4106
for VIZIO customer support in the United States.

Corporate Office Address

Irvine, California, United States. Confirm the physical street address before visiting.

Headquarters Address

Irvine, California, United States. Verify the current street address through official corporate channels.

Email

CustomerSupport@VIZIO.com is listed for certain direct-sales return requests. For general troubleshooting and warranty assistance, use the official VIZIO support website.

Industry

Consumer electronics, smart televisions, home audio, streaming entertainment, connected-TV software, and digital advertising.

Number of Employees

A current verified employee count is not established here. Older independent-company disclosures may not reflect staffing after the Walmart acquisition.

Number of Stores / Locations

VIZIO identifies its headquarters in Irvine and offices across the United States. A current verified total of company offices or customer locations is not established here.

Corporate Office Hours

Published direct-sales return-service hours are Monday through Friday, 6 a.m. to 9 p.m. Pacific Time, and Saturday and Sunday, 8 a.m. to 4 p.m. Pacific Time, subject to holidays. These hours may not apply to all departments.

Website

https://www.vizio.com/

Investor Relations / Careers Page

Official website: https://www.vizio.com/

VIZIO’s legacy investor-relations website is https://investors.vizio.com/overview/default.aspx. Because the company is now owned by Walmart, verify current investor contact arrangements before relying on older standalone-company information.

VIZIO Products & Services

Smart TVs

VIZIO manufactures smart televisions designed for home entertainment, with features that vary by model and product generation. Customers should compare screen size, resolution, connectivity, refresh rate, and supported applications before purchasing.

OLED and LED/LCD Television Technology

VIZIO television ranges have included different display technologies and feature levels. Current availability depends on the product lineup, so customers should consult the official product specifications rather than assume every technology is offered across all models.

Soundbars and Home Audio

VIZIO offers soundbars designed to improve television audio and provide a more immersive listening experience. Depending on the model, features may include subwoofers, surround-sound technology, and connectivity options for compatible devices.

VIZIO OS and Smart TV Platform

VIZIO’s connected television platform provides access to supported streaming applications and entertainment features. The available interface and applications depend on the television model, software version, and service availability.

WatchFree+

WatchFree+ is VIZIO’s free, advertising-supported streaming service, providing access to channels and on-demand entertainment on supported devices. Programming and channel availability may change.

Streaming Application Access

Compatible smart televisions provide access to supported streaming applications. Customers should check whether a particular application is available on their device and whether it requires a separate subscription.

Warranty and Repair Support

VIZIO provides product-warranty information and customer-support procedures for eligible televisions and audio products. Customers may need proof of purchase, model details, and troubleshooting information before service can be arranged.

Product Registration and Troubleshooting

Customers can use official support resources to find manuals, review troubleshooting guidance, and obtain assistance with supported devices. Having the model and serial numbers available can help representatives identify the correct procedure.

Advertising and Connected-TV Services

VIZIO’s connected platform supports advertising and digital content distribution alongside consumer electronics. These services allow advertisers and content partners to reach viewers through supported connected-TV experiences.

Accessibility Features

Supported televisions offer accessibility features that may include captions and other viewing or navigation options. Availability varies by model. Customers can contact VIZIO through its official accessibility resources for assistance.

VIZIO Corporate Phone Numbers

Corporate Phone Number

A separate current corporate telephone number is not confirmed. Use VIZIO’s official corporate channels for administrative and business inquiries.

Corporate Headquarters Number

A separate headquarters-only number is not confirmed.

Headquarters Number

No separate headquarters telephone number is verified here.

Corporate Office Number

For U.S. product support, call 1-855-209-4106. This is a customer-support number rather than a verified corporate switchboard.

Customer Service Number

1-855-209-4106 for U.S. customers.

Customer Support Number

1-855-209-4106
for U.S. support. Canadian customers can call 1-877-878-4946.

Toll-Free Number

1-855-209-4106
for U.S. customer support.

Sales Number

For direct-sales return inquiries, VIZIO lists 1-855-472-8817. This should not be treated as a universal corporate sales line.

Billing Number

A separate dedicated billing number is not confirmed. For direct purchases, contact the team associated with the transaction.

Regional Office Number

Separate verified public telephone numbers for all regional offices are not established here.

Branch Office Number

VIZIO is a consumer-electronics brand rather than a conventional branch-based service business. A complete verified public office telephone directory is not confirmed.

International Number

VIZIO lists 1-877-878-4946 for Canadian customer support. A universal international support number is not confirmed.

Emergency / After-Hours Number

A separate emergency or after-hours corporate number is not verified. Check the official support portal for current service availability.

Investor Relations Number

A current standalone VIZIO investor-relations telephone number is not confirmed. Walmart’s acquisition means older investor contact details may no longer be appropriate.

Media / Press Number

A current verified VIZIO-specific media telephone number is not established here. Media inquiries should be directed through official corporate communications channels.

Human Resources Number

A separate verified public human-resources number is not confirmed. Employment inquiries should use official careers resources.

Technical Support Number

1-855-209-4106
for U.S. customer support.

Accessibility Contact

VIZIO lists 1-877-698-4746 and Accessibility@VIZIO.com for accessibility-related website assistance.

How to Reach a Real Person at VIZIO

For a television, soundbar, warranty, or technical problem, start by calling 1-855-209-4106 or visiting VIZIO’s official support website. Explain the product category and the issue you are experiencing, then follow the available support options. If automated troubleshooting does not resolve the problem, ask to speak with a live representative.

Before contacting support, prepare the model number, serial number, proof of purchase, retailer information, and a short description of the problem. Record any error messages and troubleshooting steps already attempted. For warranty claims or repairs, obtain the appropriate instructions before shipping a product or paying for service.

For direct-purchase return inquiries, use the published direct-sales contact channel. Accessibility questions should be directed through the company’s accessibility resources. For ownership or corporate matters, remember that VIZIO is owned by Walmart, so the appropriate corporate contact may differ from the customer-support team.

How to File a Complaint Against VIZIO

Complaints may involve defective products, warranty service, repair delays, returns, billing, accessibility, or customer-service experiences. Keep the purchase receipt, model and serial numbers, warranty documents, repair records, and previous case references available before starting the complaint.

Step 1: Contact Customer Service

Call 1-855-209-4106 or use the official support portal. Explain the problem and specify whether you need troubleshooting, warranty service, a repair assessment, or another remedy. Ask for a case number and record the representative’s instructions.

Step 2: Contact the Relevant Department

If the first contact cannot resolve the matter, request the department responsible for the issue. Warranty questions, direct-sales returns, accessibility concerns, and technical problems may require different teams.

Step 3: Request Supervisor or Management Review

Ask for a supervisor if the initial response does not resolve your complaint. Explain the previous troubleshooting steps, relevant warranty terms, and the outcome you are requesting. Keep a record of the discussion and any promised follow-up.

Step 4: Use the Company’s Written Complaint Channel

Submit a written complaint through VIZIO’s official support channels. Include the case number, purchase date, model details, a timeline of events, and supporting evidence. Retain copies of the complaint and any response.

Step 5: Contact Corporate Headquarters

If the matter concerns broader company conduct or remains unresolved after customer-support escalation, seek the appropriate corporate contact through VIZIO or Walmart’s official channels. Do not send a product to an unverified office address.

Step 6: Use the Specialized Complaint or Dispute Department

For warranty denials, repair disputes, or refund problems, request a formal review and the applicable written policy. For direct-purchase payment issues, retain transaction records and establish whether VIZIO or a retailer processed the payment.

Step 7: File With the Appropriate Regulator

For potentially unlawful consumer practices or deceptive business conduct, consider contacting the relevant state consumer-protection agency or the Federal Trade Commission. Select the agency according to the nature of the complaint and provide factual supporting documentation.

Step 8: Use Consumer Protection or Financial Dispute Options

For disputed card charges or unresolved refunds, contact your payment provider or card issuer and ask about its dispute procedure and deadlines. If the purchase was made through a retailer, that retailer’s complaint and return procedures may also apply.

Step 9: Consider Formal Legal or Arbitration Procedures

If the dispute remains significant and unresolved, consider obtaining legal advice about applicable consumer-protection laws, warranty obligations, and dispute-resolution provisions. Preserve all evidence and pay attention to any applicable filing deadlines.