Visa Inc.
Visa Inc. is one of the world’s largest digital-payments technology companies. Visa connects consumers, sellers, financial institutions, fintech companies, and governments through payment-processing, authentication, tokenization, fraud-management, money-movement, data, and value-added services. Its network supports commerce across more than 200 countries and territories.
Visa is a payments network and technology company, not a bank. It generally does not issue Visa cards directly, extend consumer credit, or determine the interest rates and account fees charged by card-issuing financial institutions. Banks and other financial institutions issue most Visa-branded cards, while Visa provides network infrastructure and related services that help move and secure payments.
For fiscal 2025, Visa reported $40.0 billion in net revenue, $20.1 billion in GAAP net income, approximately $14.2 trillion in payments volume, 257.5 billion processed transactions, and approximately 34,100 employees worldwide. Ryan McInerney continues to serve as Chief Executive Officer.
650-432-3200
Visa’s current SEC filings use this telephone number for Visa Inc.
1-800-847-2911
Also written as:
1-800-VISA-911
This is Visa Global Customer Care for the United States and Canada.
+1-303-967-1096
Customers outside supported toll-free regions can call this number collect through a local operator.
Visa Inc.
P.O. Box 8999
San Francisco, CA 94128-8999
United States
Visa’s SEC filings currently use this as the address of its principal executive offices.
Visa Inc.
900 Metro Center Boulevard
Foster City, CA 94404
United States
Visa’s current privacy materials use this address for Visa Inc. and the Visa Global Privacy Office.
Investor Relations: investorrelations@visa.com
Media: press@visa.com.
Digital Payments, Payment Networks, Financial Technology, Money Movement, Fraud Prevention, Tokenization and Payment Processing
Visa’s roots trace to the BankAmericard program launched in 1958.
The Visa name was introduced later as the network expanded internationally.
Ryan McInerney
Ryan McInerney became Visa’s CEO in February 2023 and continues to serve in that position.
Approximately 34,100 employees
as of September 30, 2025.
Visa employees were located in more than 85 countries and territories.
$40.0 billion
Approximately $20.1 billion.
Approximately $14.2 trillion.
Approximately 257.5 billion transactions.
200+ countries and territories.
New York Stock Exchange
Ticker:
V
https://corporate.visa.com/en/careers.html
Visa’s business extends far beyond card processing. Its current strategy focuses on consumer payments, commercial and money-movement solutions, and value-added services including cybersecurity, fraud management, data, consulting, authentication, and tokenization.
Visa-branded credit cards are issued by participating banks and financial institutions.
Visa supplies the payment network and brand infrastructure, while the issuer generally determines credit limits, interest rates, fees, and account underwriting.
Visa Debit allows customers to make payments directly from qualifying bank accounts using Visa’s network.
Debit products are issued by participating financial institutions rather than Visa itself.
Visa’s network supports prepaid cards used for general spending, travel, payroll, gifting, government programs, and other purposes.
Terms depend on the issuing financial institution or program manager.
VisaNet is the global network at the center of Visa’s payment-processing infrastructure.
It connects financial institutions, sellers, governments, and technology providers to help authorize, clear, and settle digital transactions.
Visa Token Service replaces sensitive payment-card credentials with secure digital tokens.
The technology helps reduce exposure of account numbers while supporting mobile, online, wallet, and other digital-payment experiences.
Visa’s Token Management Service helps businesses secure stored payment information and manage customer payment credentials.
It can support higher authorization rates, lower fraud exposure, and more seamless repeat transactions.
Click to Pay provides a streamlined online checkout experience based on industry standards.
The service is designed to reduce manual card entry and simplify digital purchases at participating sellers.
Visa Acceptance Solutions helps merchants and technology providers accept digital payments.
Products include payment-processing, checkout, tokenization, fraud-management, and commerce-enablement technologies.
Global Gateway supports merchants accepting cards, digital wallets, and other payment methods at scale.
Visa integrates security and payment-processing functions into the platform.
Decision Manager is Visa’s AI-powered fraud-management technology.
It uses payment and risk data to help businesses detect suspicious transactions and reduce fraud and chargebacks.
Visa provides authentication services designed to identify legitimate transactions and reduce fraud.
These technologies can support real-time risk-based authentication for digital purchases.
Visa Direct supports money movement between eligible cards, accounts, businesses, and consumers.
Use cases can include person-to-person transfers, business payouts, gig-economy payments, insurance disbursements, and cross-border money movement.
Visa provides payment and money-management solutions for businesses of different sizes.
Commercial products help organizations pay suppliers, manage employee expenses, and receive payments domestically and internationally.
Visa’s strategy increasingly includes payment flows beyond traditional consumer card purchases.
The company supports business-to-business, account-to-account, cross-border, disbursement, and other money-movement use cases.
Visa has developed solutions designed to identify fraud and scams in faster account-to-account payments.
These services use behavioral analytics and network intelligence to help financial institutions manage risk.
Visa Consulting & Analytics helps banks, sellers, governments, fintechs, and other clients use payment data and strategic analysis.
Services can support customer acquisition, portfolio optimization, fraud strategy, digital transformation, and commercial growth.
Visa Developer provides APIs and development tools that allow companies to integrate Visa payment and technology capabilities into applications.
Developers can access selected payment, tokenization, risk, and identity capabilities through the platform.
Visa Ready helps technology providers certify solutions that work with Visa payment capabilities.
It is used across digital payments, connected devices, transportation, fintech, and other technology environments.
Visa Global Customer Care can help customers report qualifying Visa cards as lost or stolen.
Visa can work with the issuing financial institution to arrange replacement-card and emergency-cash options.
When approved by the card-issuing financial institution, Visa can help eligible travelers obtain emergency cash while waiting for a replacement card.
Visa can coordinate replacement cards with participating issuers after a qualifying card is lost or stolen.
Replacement cards are often delivered within several business days, depending on the issuer and location.
Visa’s Zero Liability Policy provides protection for qualifying unauthorized transactions.
The policy does not apply to every product or transaction type, and cardholders should promptly report suspected unauthorized activity to their issuing financial institution.
Visa offers fraud, identity, security, and transaction-risk products for merchants and financial institutions.
These services combine Visa’s global data, AI, authentication, tokenization, and payment-network capabilities.
650-432-3200.
650-432-3200
1-800-847-2911
Also:
1-800-VISA-911.
1-800-847-2911
+1-303-967-1096.
1-800-847-2911.
1-800-847-2911
1-800-847-2911
For unauthorized transactions, the card-issuing bank or financial institution should normally be contacted first.
Visa can assist through Global Customer Care for lost or stolen cards and emergency services.
Visa does not provide one billing department for individual card accounts.
Cardholders should contact the bank or financial institution that issued their Visa card because Visa generally does not set cardholder rates or fees.
Contact the issuing bank using the telephone number printed on the back of the card or account statement.
Contact the financial institution that issued the Visa debit card.
650-432-7644
investorrelations@visa.com.
650-432-2990
Published media-line hours:
Monday to Friday, 9:00 AM to 8:00 PM ET.
press@visa.com
866-456-9417
Outside/alternative:
651-306-4433.
1-800-847-2911
Visa does not prominently publish one universal applicant HR number.
Careers:
https://corporate.visa.com/en/careers.html
Visa Global Customer Care supports urgent lost-card, stolen-card, replacement-card, and emergency-cash situations.
Use:
1-800-847-2911
or from outside supported toll-free areas:
+1-303-967-1096.
For lost or stolen cards and qualifying emergency card assistance, call 1-800-847-2911 in the United States or Canada. From other locations where the toll-free number is unavailable, call +1-303-967-1096 collect. Visa’s official Contact Us page also provides chat and email support.
For a billing dispute, unauthorized charge, declined transaction, interest rate, credit limit, card cancellation, statement problem, or account fee, the fastest route is normally the bank or financial institution that issued the card. Visa operates the payment network but generally does not manage the individual consumer credit account.
Visa uses both a San Francisco principal-executive mailing address and a major Foster City corporate campus.
Visa Inc.
P.O. Box 8999
San Francisco, CA 94128-8999
United States
Corporate Phone: 650-432-3200.
Visa Inc.
900 Metro Center Boulevard
Foster City, CA 94404
United States
Visa continues to use this address for corporate and privacy functions.
Ryan McInerney
McInerney has served as Chief Executive Officer since:
February 2023.
Visa reported:
$40.0 billion in net revenue
for fiscal 2025.
$20.058 billion GAAP net income.
Approximately $14.2 trillion.
257.5 billion transactions.
Approximately 34,100 employees
at September 30, 2025.
More than 60% were located outside the United States.
Visa employees work across more than:
85 countries and territories
while Visa’s payment services reach:
200+ countries and territories.
New York Stock Exchange
Ticker:
V
Visa does not generally earn revenue by charging consumer credit-card interest.
Its business primarily revolves around payment-network services, data processing, international transactions, value-added services, and other technology and payment capabilities.
Consumers should first determine whether the problem concerns Visa’s network or emergency-assistance service or the bank that issued the Visa card. Most disputes involving card statements, fees, declined transactions, chargebacks, refunds, credit limits, and unauthorized purchases are handled primarily by the issuer.
For billing errors, unauthorized transactions, declined payments, charge disputes, card cancellation, interest rates, or account fees, call the financial institution identified on the card or account statement. Visa does not generally issue consumer cards directly or control the terms of the underlying bank account. Keep transaction dates, amounts, merchant information, and any supporting receipts available.
If the matter involves a lost or stolen Visa card, emergency cash, replacement-card assistance, or another Visa Global Customer Care issue, call 1-800-847-2911. International travelers can use +1-303-967-1096 where necessary. Ask the representative to document the situation and coordinate with the card issuer where appropriate.
Visa’s Contact Us page provides chat and email options for qualifying questions. Include enough information to identify the issue but do not send passwords, PINs, CVVs, or unnecessary full payment credentials through unsecured communication. Visa states that email responses are generally provided within 48 hours.
For a serious unresolved Visa corporate matter, correspondence can be directed to Visa Inc., P.O. Box 8999, San Francisco, CA 94128-8999. Privacy-related correspondence may be directed to Visa Global Privacy Office, 900 Metro Center Boulevard, Foster City, CA 94404. Include a concise description of the complaint, previous case information, dates, and supporting documentation without exposing unnecessary payment credentials.
If the problem concerns the card issuer rather than Visa, external escalation can involve the appropriate banking regulator, the Consumer Financial Protection Bureau, state consumer-protection authorities, or another financial-services regulator depending on the institution and issue. Suspected fraud or identity theft may also require a police report, credit-bureau notification, or Federal Trade Commission identity-theft process. Keep statements, dispute confirmations, correspondence, and issuer responses before escalating.
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