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- Vans
About Vans
Vans is an American footwear, apparel and lifestyle brand best known for skateboarding shoes, casual sneakers, clothing and accessories. The company was founded in Southern California and has developed into a globally recognized brand closely associated with skateboarding, action sports, music, art and youth culture. Its product portfolio includes classic footwear silhouettes such as the Authentic, Old Skool, Sk8-Hi, Slip-On and Era, along with performance skate shoes, apparel, backpacks, hats and accessories.
Vans was founded in 1966 by Paul Van Doren, James Van Doren, Gordon Lee and Serge D’Elia. The first Vans store and factory opened in Anaheim, California. The company developed a strong connection to Southern California skate culture during the 1970s and eventually expanded across the United States and international markets. VF Corporation acquired Vans in 2004, and Vans continues to operate as one of VF’s principal consumer brands. VF’s current brand portfolio includes Vans, The North Face and Timberland.
Vans maintains its brand headquarters at 1588 South Coast Drive, Costa Mesa, California 92626. Vans’ own current location pages continue to publish this Costa Mesa address. The ultimate parent company, V.F. Corporation, maintains its principal executive offices at 1551 Wewatta Street, Denver, Colorado 80202. VF reported approximately 26,000 employees at the end of fiscal 2026, although a separate current Vans-only workforce total is not publicly disclosed.
Quick Information
Corporate Phone Number
Vans does not currently publish a separate verified public switchboard number specifically labeled as its Costa Mesa corporate-office number.
For current public customer contact, use:
1-855-909-8267
For parent-company corporate matters:
VF Corporation: +1 (720) 778-4000
Customer Service Number
1-855-909-8267
Vans publishes this number for U.S. Customer Service and accessibility assistance.
Current live-agent support hours are:
Monday through Friday: 6:00 AM to 4:00 PM Pacific Time
Saturday and Sunday: 6:30 AM to 3:00 PM Pacific Time
Vans also provides a virtual assistant 24/7.
Corporate Office Address
Vans
1588 South Coast Drive
Costa Mesa, CA 92626
United States
Vans’ current official location directory publishes this address.
Headquarters Address
Vans
1588 South Coast Drive
Costa Mesa, California 92626
United States
This is the current Vans brand headquarters address.
Parent-company headquarters:
V.F. Corporation
1551 Wewatta Street
Denver, CO 80202
United States
Customer Service: us_customer_care@vans.com
Vans officially publishes this email for Customer Service and accessibility-related assistance.
VF Investor Relations: ir@vfc.com
VF Corporate Communications: corporate_communications@vfc.com
Industry
Footwear, Apparel, Skateboarding, Lifestyle Fashion, Action Sports, Accessories and Retail
Founded
1966
Vans was founded in Southern California and has grown from a local footwear manufacturer into an international lifestyle brand.
Number of Employees
Vans does not currently publish a separate verified global employee total.
Its parent company, VF Corporation, employed approximately 26,000 people at the end of fiscal 2026.
This figure includes employees across VF’s brands and corporate operations and should not be described as a Vans-only employee count.
Corporate Office Hours
Vans does not publish public walk-in hours for its Costa Mesa headquarters.
Customer Care live-agent hours are:
Monday through Friday: 6:00 AM to 4:00 PM PT
Saturday and Sunday: 6:30 AM to 3:00 PM PT
The Vans virtual assistant is available 24/7.
Website
Vans.com
The website provides footwear, apparel, accessories, order management, store information, returns, promotions and customer support.
Investor Relations
Vans is not separately publicly traded.
Its parent company, VF Corporation, trades on the New York Stock Exchange under ticker symbol VFC.
Investor information is available through VF Corporation Investor Relations.
Careers Page
Vans employment opportunities are managed through VF Careers.
Available positions can include retail, merchandising, product design, marketing, e-commerce, technology, operations and corporate functions.
Vans Products & Services
Skate Shoes
Vans is closely associated with skateboarding footwear.
Its skate shoes combine the brand’s classic styling with features designed for grip, durability and board performance.
Authentic
The Authentic is one of Vans’ original and best-known footwear designs.
It features a low-profile canvas upper and Vans’ signature rubber waffle outsole.
Old Skool
The Old Skool is one of Vans’ most recognizable shoes.
It features the Vans Sidestripe and is sold in numerous colors, materials and collaborations.
Sk8-Hi
The Sk8-Hi is Vans’ classic high-top footwear silhouette.
It is widely used as both skate footwear and casual lifestyle fashion.
Classic Slip-On
The Vans Classic Slip-On is a laceless shoe known for its simple construction and checkerboard variations.
It has become one of the brand’s most recognizable lifestyle products.
Era
The Era was developed as a skate-oriented low-top shoe.
It remains part of Vans’ classic footwear assortment.
Performance Skate Footwear
Vans produces specialized skate shoes with features designed for professional and recreational skateboarding.
Products can include enhanced cushioning, durability and board feel depending on the model.
BMX Footwear
Vans produces footwear associated with BMX riding and other action sports.
The brand has long-standing relationships with athletes and action-sports communities.
Men’s Footwear
Vans provides men’s footwear across skate, lifestyle and casual categories.
The range includes classics, performance models and seasonal releases.
Women’s Footwear
Women’s footwear includes classic Vans styles, platform shoes, skate models and other lifestyle footwear.
Kids’ Footwear
Vans sells footwear for children and youth.
Product categories include toddler shoes, kids’ classics and skate-inspired styles.
Apparel
Vans sells clothing alongside footwear.
Products can include:
T-shirts
Hoodies
Sweatshirts
Jackets
Pants
Shorts
Socks
Accessories
Vans offers lifestyle and skate accessories.
Products can include:
Backpacks
Hats
Beanies
Belts
Socks
Bags
Wallets
Custom Shoes
Vans provides customization services that allow eligible customers to personalize selected footwear styles.
Available customization options vary according to product and current program availability.
Collaborations
Vans regularly releases special collaborations with artists, entertainment properties, fashion brands and cultural partners.
VF’s current News archive continues to feature new Vans collaborative releases in 2026.
Retail Stores
Vans operates branded retail stores and outlet locations.
Customers can use the official Vans store locator to find individual store addresses and current hours.
Online Shopping
Vans.com allows customers to purchase footwear, apparel and accessories online.
The site also provides order tracking, shipping information, promotions and returns.
Returns
Vans provides return options for eligible merchandise according to its current return policy.
Customers can use the Help Center for return instructions and order-specific assistance.
Gift Cards
Vans sells gift cards for eligible purchases.
Gift-card information and support are available through Vans Customer Care.
Vans Family
Vans operates a customer membership and engagement program known as Vans Family.
Program benefits and eligibility can change over time according to Vans’ current terms.
Vans Corporate Phone Numbers
Corporate Phone Number
Vans does not currently publish a separately verified corporate switchboard for its Costa Mesa headquarters.
For public contact:
1-855-909-8267
For parent-company corporate matters:
VF Corporation: 720-778-4000
Corporate Headquarters Number
No separate current Vans brand-headquarters number is prominently published.
The verified customer contact is:
1-855-909-8267
Headquarters Number
For ordinary Vans questions:
1-855-909-8267
This number is published directly by Vans Customer Service.
Corporate Office Number
A dedicated Vans corporate-office switchboard could not be verified through current official brand resources.
Parent-company corporate number:
720-778-4000
Customer Support Number
1-855-909-8267
This is the primary verified Vans U.S. Customer Support number.
Customer Service Number
1-855-909-8267
Current live support hours:
Monday through Friday: 6:00 AM to 4:00 PM PT
Saturday and Sunday: 6:30 AM to 3:00 PM PT
Toll-Free Number
1-855-909-8267
This is Vans’ verified toll-free U.S. Customer Service number.
Customer Service Text Number
855-909-8267
Vans’ current FAQ also identifies this number for customer-service text messaging.
Sales Number
Vans does not publish a centralized consumer telephone number specifically labeled as Sales.
Customers can purchase through Vans.com and Vans retail stores.
Support Number
1-855-909-8267
Email support:
Billing Number
Vans does not publish a separate general billing number.
For online-order, refund or payment questions, customers should contact:
1-855-909-8267
Regional Office Number
Vans does not publish one universal regional-office number for all U.S. regions.
Branch Office Number
Individual Vans retail stores may have location-specific phone numbers.
Customers should use the official store locator for the appropriate store.
Local Office Number
Local retail-store numbers vary by location.
A store number should not be confused with the Costa Mesa brand headquarters contact.
International Number
Vans operates internationally through VF Corporation and localized Vans websites.
Support telephone numbers vary by country.
There is no single universal international Vans Customer Service number.
Emergency / After-Hours Number
Vans does not publish a corporate emergency telephone number.
Its virtual assistant is available 24/7 for initial online support.
Investor Relations Number
Vans does not maintain its own Investor Relations department.
VF Corporation Investor Relations uses:
Email: ir@vfc.com
Shareholder-service telephone:
1-800-446-2617
International shareholder support:
+1 (781) 575-2725
Media / Press Number
Vans media matters can be routed through VF’s brand media and Corporate Communications teams.
VF Corporate Communications: corporate_communications@vfc.com
VF advises media members seeking brand-specific information to contact the appropriate brand PR representative.
Human Resources (HR) Number
Vans does not publish one universal external HR phone number.
For VF employment verification:
1-800-791-8943
Company Code: VFC273
Job applicants should use VF Careers.
Reservations / Booking Number
Not applicable.
Vans is a footwear, apparel and lifestyle retail brand.
Accessibility Support Number
1-855-909-8267
Vans publishes this number for customers experiencing digital accessibility barriers.
How to Reach a Real Person at Vans
For ordinary customer assistance, call or text 1-855-909-8267. Vans currently provides live Customer Care Monday through Friday from 6:00 AM to 4:00 PM Pacific Time and Saturday and Sunday from 6:30 AM to 3:00 PM Pacific Time. Customers can also use the 24/7 virtual assistant or email us_customer_care@vans.com.
Before contacting Vans, have your order number, account email, product information, purchase date and store information available. If the issue concerns an individual retail store, identify the exact location and date of visit. Parent-company VF Corporation contacts should generally be reserved for corporate, investor or specialized matters rather than routine Vans orders and returns.
Vans Headquarters & Corporate Office Address
Current Vans Brand Headquarters
Vans
1588 South Coast Drive
Costa Mesa, CA 92626
United States
Vans’ current official location pages publish this address directly.
Corporate Office Address
Vans, a VF Company
1588 South Coast Drive
Costa Mesa, California 92626
United States
VF corporate materials have also historically identified Costa Mesa as Vans’ headquarters city.
Parent Company Headquarters
V.F. Corporation
1551 Wewatta Street
Denver, CO 80202
United States
Corporate Phone: 720-778-4000
VF’s fiscal 2026 Form 10-K confirms this as the company’s principal executive offices.
VF Global Headquarters
VF leases approximately 285,000 square feet for its global headquarters in Denver.This is VF Corporation’s headquarters and should not be confused with Vans’ Costa Mesa brand headquarters.
Vans Costa Mesa Operations
Costa Mesa serves as the central brand location for Vans.The brand’s official location directory continues to display:
1588 South Coast Drive, Costa Mesa, CA 92626.
Historical California Connection
Vans was founded in Southern California and has maintained a strong operational and cultural connection to the region throughout its history.
Older corporate records may contain other California addresses, but 1588 South Coast Drive is the current address published through Vans’ official U.S. location system.
How to File a Complaint Against Vans
Customers experiencing a problem with a Vans order, footwear, apparel, return, refund, store experience, website or another service should gather the relevant purchase information before contacting the company.
Step 1: Contact Vans Customer Service
Call or text:
1-855-909-8267
or email:
Explain the issue clearly and provide the order or purchase information.
Step 2: Use Vans Live Chat
Vans provides a virtual assistant 24/7.During live-agent hours, the assistant can transfer customers to a member of the Customer Care team.
Step 3: Contact the Store for Retail Purchases
If the complaint involves a Vans store, contact the specific store or speak with its manager.Bring your receipt and merchandise when appropriate.
Step 4: Provide Order or Product Information
Have the following available:
Order number
Account email
Product name
Size and color
Purchase date
Store location
Photographs when relevant
This helps Customer Care identify the transaction and investigate the issue.
Step 5: Follow the Current Returns Process
For eligible online merchandise, use Vans’ official return instructions.Do not send merchandise directly to the Costa Mesa corporate office unless Vans specifically instructs you to do so.
Step 6: Keep Your Complaint Records
Save emails, chat transcripts, receipts and order confirmations.If Customer Care provides a case number, keep it for future follow-up.
Step 7: Follow Up With Customer Care
If the issue remains unresolved, contact:
1-855-909-8267
and reference the previous complaint details.
Step 8: Request Additional Review
If standard Customer Care cannot resolve the problem, ask whether the issue can be reviewed by an appropriate supervisor or specialist.Clearly state the resolution you are requesting.
Step 9: Contact the Vans Corporate Address When Appropriate
For broader unresolved correspondence:
Vans
1588 South Coast Drive
Costa Mesa, CA 92626
United States
Routine orders and return issues should generally remain with Customer Care first.
Step 10: Contact VF Corporation for Parent-Company Matters
For a matter involving the parent corporation:
V.F. Corporation
1551 Wewatta Street
Denver, CO 80202
United States
Corporate Phone: 720-778-4000
Step 11: Consider an External Consumer Complaint When Appropriate
If a significant consumer or payment issue remains unresolved, customers may review applicable consumer-protection or payment-dispute procedures.Retain receipts, communications and documentation showing the attempts already made with Vans.
