Uber Eats
About Uber Eats
Uber Eats is an online food delivery and local commerce platform operated by Uber Technologies, Inc.
The platform connects customers with restaurants, stores and delivery partners through the Uber Eats app and website.
Customers can use Uber Eats to order meals, groceries and other eligible products for delivery or pickup, depending on location.
Uber Technologies is headquartered in San Francisco, California.
Quick Information
Legal Company Name
Uber Technologies, Inc.
Trade Name
Uber Eats
Industry
Food delivery and technology
Founded
2014
Parent Company
Uber Technologies, Inc.
Headquarters
San Francisco, California
Corporate Headquarters Address
1725 3rd Street
San Francisco, CA 94158
United States
Corporate Phone
(800) 593-7069
CEO
Dara Khosrowshahi
Company Type
Publicly traded company
Stock Exchange and Ticker Symbol
NYSE: UBER
Official Website
Products and Services
Uber Eats provides:
- Restaurant delivery
- Grocery delivery
- Convenience-store delivery
- Pickup orders
- Food ordering
- Local commerce
- Delivery tracking
- Promotions
- Gift cards
- Business ordering services
- Delivery-partner opportunities
Availability varies by location.
Corporate Phone Numbers and Contact Information
Uber Corporate Office
Uber Technologies’ corporate headquarters are located in San Francisco.
Customers should generally use the Uber Eats app or official help resources for order-specific assistance.
Customer Assistance
Uber Eats customers may need help with:
- Missing items
- Incorrect orders
- Late deliveries
- Canceled orders
- Refunds
- Charges
- Restaurant issues
- Delivery problems
- Account issues
How to Reach a Real Person at Uber Eats
Before contacting Uber Eats, have:
- Order number
- Restaurant name
- Date and time
- Items ordered
- Payment details
- Delivery information
- Screenshots
- Description of the issue
Avoid sharing passwords or unnecessary payment information.
Uber Eats Headquarters and Corporate Office Address
Uber Technologies, Inc.
1725 3rd Street
San Francisco, CA 94158
United States
Uber Eats is a business operated by Uber Technologies, Inc.
Online Orders and Delivery Assistance
Customers can seek assistance with:
- Food orders
- Grocery orders
- Delivery
- Pickup
- Refunds
- Missing items
- Incorrect items
- Account problems
- Payment issues
- Promotions
For third-party restaurant or delivery issues, the applicable support process may vary.
How to File a Complaint Against Uber Eats
Step 1: Open the relevant order in the Uber Eats app.
Step 2: Select the appropriate help option.
Step 3: Explain the problem clearly.
Step 4: Provide photographs or supporting information when relevant.
Step 5: Request the appropriate resolution.
Step 6: Save any support case information.
Step 7: Contact Uber support again if the issue remains unresolved.
Step 8: For serious consumer issues, consider contacting the appropriate local or state consumer-protection authority.
Corporate and Investor Information
Uber Technologies, Inc. is publicly traded on the New York Stock Exchange under the ticker symbol UBER.
Uber Eats operates as one of Uber’s major businesses alongside other mobility and delivery services.
Frequently Asked Questions
1. Where is Uber Eats headquartered?
Uber Eats is operated by Uber Technologies, Inc., which is headquartered in San Francisco, California.
2. What is Uber Eats’ corporate phone number?
Uber Technologies’ corporate contact information is separate from order-specific Uber Eats support. Customers should generally use the official Uber Eats help system for order issues.
3. Who is the CEO of Uber?
Dara Khosrowshahi is the Chief Executive Officer of Uber Technologies, Inc.
4. What is Uber Eats?
Uber Eats is an online food and local-commerce delivery platform operated by Uber Technologies.
5. How do I contact Uber Eats customer service?
For most order problems, use the Uber Eats app or official help resources associated with the order.
6. How do I complain about an Uber Eats order?
Open the affected order in the app, select the relevant help option and provide details about the problem.
7. Does Uber Eats deliver groceries?
Yes. Uber Eats offers grocery and other local-commerce delivery in participating locations.
8. Can I visit Uber headquarters for Uber Eats customer service?
The San Francisco corporate headquarters should not be treated as a public walk-in customer-service center for ordinary Uber Eats orders.
9. Is Uber publicly traded?
Yes. Uber Technologies, Inc. trades on the New York Stock Exchange under the ticker UBER.
