Uber Eats
About Uber Eats
Uber Eats is an online food ordering and delivery platform operated by Uber Technologies, Inc. The service connects consumers with restaurants, grocery stores, convenience stores, retailers, and independent delivery couriers through the Uber Eats app and website.
Uber Eats has grown into a major delivery marketplace operating across the United States and numerous international markets. Customers can order restaurant meals, groceries, convenience products, pharmacy-related items, and other eligible goods, while restaurants and merchants can use the platform for digital ordering and delivery.
Because Uber Eats is a business division of Uber Technologies, Inc. rather than a separate corporation, its corporate headquarters are associated with Uber. The company is headquartered in San Francisco, California, and manages Uber Eats as part of its broader global technology and mobility platform.
Quick Information
Industry
Food Delivery and Technology
Parent Company
Uber Technologies, Inc.
Corporate Phone Number
(415) 612-8582
Customer Service Number
Uber Eats primarily provides consumer support through the Uber app and Uber Help rather than a universal public telephone number.
Corporate Office Address
1725 Third Street
San Francisco, CA 94158
United States
Headquarters Address
1725 Third Street
San Francisco, CA 94158
United States
Uber Eats does not publish a universal consumer-support email. Customers should use the Uber Help Center or in-app support.
Stock Symbol
NYSE: UBER
Main Services
Restaurant, Grocery and Retail Delivery
Merchant Support
Uber Eats Merchant Help Center
Business Support Number
833-305-4871
Uber for Business administrators
Website
Uber Eats Products & Services
Uber Eats provides digital ordering, delivery, pickup, and merchant marketplace services.
Restaurant Delivery
Customers can browse participating restaurants, place orders, and have meals delivered by independent couriers.
Grocery Delivery
Participating supermarkets and grocery stores offer eligible products through the Uber Eats marketplace.
Convenience and Retail Delivery
Uber Eats also supports orders from convenience stores, pharmacies, specialty retailers, and other merchants.
Pickup Orders
Customers can place eligible orders through Uber Eats and collect them directly from the restaurant or retailer.
Uber One
Uber One is a subscription program that can provide eligible benefits across Uber and Uber Eats.
Merchant Services
Restaurants and retailers can use Uber Eats for online ordering, delivery, advertising, and customer acquisition.
Uber Direct
Businesses can use Uber Direct for last-mile delivery without necessarily listing their products in the Uber Eats marketplace.
Uber Eats Corporate Phone Numbers
Uber Technologies Corporate Office
(415) 612-8582
Current 2026 SEC filings identify this number with Uber Technologies’ headquarters at 1725 Third Street in San Francisco.
Uber Eats Customer Support
Uber Eats does not prominently publish one universal telephone number for ordinary consumer complaints.
Customers are normally directed to Uber Help from the affected order.
Uber for Business
833-305-4871
Uber currently publishes this number for Uber for Business administrators in the United States.
How to Reach a Real Person at Uber Eats
For an order-specific problem, open the Uber or Uber Eats app.
Select the affected order and choose Help.
Depending on the issue, support options may include messaging, chat, or direct assistance from an Uber support representative.
Before contacting support, have:
- Order number
- Restaurant or merchant name
- Order date and time
- Delivery address
- Missing or incorrect item information
- Payment information
- Courier information when relevant
- Photographs when applicable
available.
Using the support options attached to the specific order is usually more effective than contacting Uber’s corporate office.
Uber Eats Headquarters & Corporate Office Address
Uber Technologies Corporate Headquarters
Uber Technologies, Inc.
1725 Third Street
San Francisco, CA 94158
United States
Corporate Phone: (415) 612-8582
Current August 2026 SEC records continue to identify this San Francisco address as Uber Technologies’ business and mailing address.
Uber Eats does not maintain a separately published headquarters from Uber Technologies.
How to File a Complaint Against Uber Eats
Step 1: Open the Affected Order
Use the Uber Eats app and locate the transaction involved.
Step 2: Select Help
Choose the problem that best describes the issue.
Common complaints may include:
- Missing items
- Incorrect items
- Delivery delays
- Food quality
- Unauthorized charges
- Refunds
- Courier conduct
Step 3: Contact Uber Support
Use the in-app messaging or support options available for the order.
Step 4: Request Further Review
If the initial decision does not resolve the matter, request additional review and retain screenshots of the support conversation.
Step 5: Contact Uber Corporate Headquarters
For serious corporate correspondence:
Uber Technologies, Inc.
1725 Third Street
San Francisco, CA 94158
Step 6: Merchant or Restaurant Complaints
Restaurants and merchants should use the Uber Eats Merchant Help Center rather than ordinary consumer support.
Step 7: Consumer Complaint
Serious unresolved payment or consumer disputes may be reported to the appropriate state consumer-protection agency.
