Ticketmaster Headquarters & Corporate Office

About Ticketmaster

Ticketmaster is one of the world’s largest ticketing technology and event-commerce platforms. The company provides primary ticket sales, mobile ticket delivery, ticket transfer, verified resale, venue and team account-management systems, accessible-ticket support, event discovery, and related services for concerts, professional sports, performing arts, festivals, family entertainment, and other live events. Its platform serves both individual ticket buyers and thousands of venues, promoters, teams, theaters, and other event partners.

Ticketmaster began operations in 1976 and grew through acquisitions, technology expansion, and relationships with major venues and entertainment organizations. It became part of Live Nation Entertainment, Inc. following the 2010 merger of Ticketmaster Entertainment and Live Nation. Ticketmaster now operates as a core Live Nation ticketing business rather than as a separately traded public company. Live Nation’s current annual report says Ticketmaster serves approximately 10,500 clients worldwide and processed 346 million fee-bearing tickets during 2025.

For U.S. users, Ticketmaster’s current Privacy Policy identifies the relevant company as Ticketmaster L.L.C., using 9348 Civic Center Drive, Beverly Hills, CA 90210. This is also Live Nation Entertainment’s current principal executive office. Therefore, older Ticketmaster headquarters listings elsewhere in Southern California should not be treated as the best current corporate address without verification.

Ticketmaster Headquarters & Corporate Office Address

Current Headquarters

Ticketmaster L.L.C.
9348 Civic Center Drive
Beverly Hills, CA 90210
United States

Ticketmaster’s current U.S. Privacy Policy explicitly lists Ticketmaster L.L.C. at this Beverly Hills address. Live Nation Entertainment also identifies the same address as its principal executive office, making it the strongest current corporate address for the Ticketmaster business in the United States.

Corporate Office

Live Nation Entertainment, Inc.
9348 Civic Center Drive
Beverly Hills, CA 90210
United States

Because Ticketmaster is part of Live Nation Entertainment, corporate legal and parent-company matters are also handled from this location. Current Ticketmaster account-management terms direct questions and complaints regarding applicable terms to Live Nation at this address.

Other Important Address

For certain Ticketmaster resale transactions involving events located in Illinois, current Ticketmaster terms list

Ticketmaster
550 W. Van Buren Street, 13th Floor
Chicago, IL 60607
United States

This is a specialized resale correspondence address and should not be confused with Ticketmaster’s main U.S. corporate address.

Former / Historical Headquarters

Older web directories may identify other Los Angeles-area Ticketmaster offices as the headquarters. Ticketmaster’s current U.S. privacy documentation now identifies 9348 Civic Center Drive, Beverly Hills, CA 90210, so that address should be used for current corporate information.

Quick Information

Corporate Phone Number

310-867-7000

This is Live Nation Entertainment’s current principal executive office telephone number.

Customer Service Number

1-800-653-8000

Ticketmaster currently publishes this as its general Fan Support telephone number.

Corporate Office Address

9348 Civic Center Drive, Beverly Hills, CA 90210

Headquarters Address

9348 Civic Center Drive, Beverly Hills, CA 90210

Email

Ticketmaster does not publish one universal general Customer Service email address. Customers who cannot sign in can submit an official support email form.

For privacy matters

privacy@ticketmaster.com.

Industry

Ticketing Technology, Live Entertainment, E-Commerce, Event Services and Digital Ticketing

Founded

1976

Number of Clients

Approximately 10,500 Ticketmaster clients worldwide according to Live Nation’s 2025 annual report.

Ticketing Scale

Ticketmaster processed approximately 346 million fee-bearing tickets in 2025.

Corporate Office Hours

Corporate walk-in hours are not publicly listed.

Ticketmaster Fan Support currently publishes

Monday to Friday: 9:00 AM to 11:30 PM ET
Saturday: 9:00 AM to 10:00 PM ET
Sunday: 9:00 AM to 9:00 PM ET.

Website

https://www.ticketmaster.com/

Investor Relations / Careers Page

Ticketmaster does not have separate public Investor Relations because it is part of Live Nation Entertainment.

Investor Relations
https://investors.livenationentertainment.com/

Careers
https://www.livenationentertainment.com/careers/

Ticketmaster Products & Services

Primary Ticket Sales

Ticketmaster provides primary-ticket sales for concerts, sports, theater, festivals, family shows, and other live events. Inventory, pricing, and onsale rules are generally determined in cooperation with venues, teams, promoters, artists, and other event partners.

Mobile Tickets

Ticketmaster supports digital tickets that can be accessed through a Ticketmaster account or compatible mobile wallet. Mobile ticketing reduces reliance on paper tickets and enables venues to update ticket credentials when security or event requirements change.

Ticket Transfer

Eligible Ticketmaster tickets can be transferred electronically from one user to another. The recipient typically accepts the transfer through a Ticketmaster account, after which the transferred ticket becomes available for event entry.

Verified Resale

Ticketmaster operates a resale marketplace for eligible events where ticket holders can list tickets for resale and buyers can purchase available resale inventory. Resale availability, pricing, fees, and seller eligibility differ according to event and jurisdiction.

Ticketmaster Account Manager

Ticketmaster provides account-management technology for sports teams, venues, universities, promoters, and other partners. These systems allow fans to manage season tickets, transfers, digital entry credentials, and other account functions.

Accessible Tickets

Ticketmaster supports accessible-seating purchases through participating event seat maps and a dedicated accessible-ticket assistance line.

Current accessible-ticket support

800-877-7575.

Event Discovery

Ticketmaster allows users to search by artist, team, venue, city, genre, and event type. Fans can review event dates, venue information, seat availability, and ticket options through the website and app.

Ticketmaster App

The Ticketmaster mobile app allows users to discover events, purchase tickets, manage digital tickets, transfer eligible tickets, access mobile entry, and review upcoming events from supported devices.

Ticket Installment Plans

Ticketmaster offers installment-payment options for qualifying purchases and events. Eligibility, payment schedule, fees, and other requirements depend on the specific purchase and applicable Ticketmaster installment terms.

Ticket Transfers

Ticketmaster’s digital-transfer system allows qualifying tickets to be sent to friends, family members, or other recipients. Transfer rules can be restricted by event organizers and may change depending on the event.

Gift Cards

Ticketmaster offers gift-card products subject to applicable purchase and redemption rules. Gift cards can be used for qualifying Ticketmaster purchases where permitted.

Travel Packages

Ticketmaster also supports certain travel and event packages that may combine tickets with hotel accommodations or other services. Separate travel-experience terms apply to these transactions.

Venue Technology

Ticketmaster provides ticketing, entry, fan-account, inventory, and commerce systems to venues and entertainment organizations. Its enterprise technology supports arenas, stadiums, theaters, festivals, museums, professional sports organizations, and other event partners.

Sports Ticketing

Ticketmaster works with professional sports teams, leagues, college sports programs, and venues. Digital season-ticket management, transfers, mobile entry, resale, and Account Manager systems are major components of this business.

Concert Ticketing

Concerts represent an especially large part of Ticketmaster’s current activity. Live Nation reported that concert ticket volume was a major driver of Ticketmaster’s growth in 2025.

Ticketmaster Corporate Phone Numbers

Corporate Phone Number

310-867-7000

This is the current Live Nation Entertainment corporate headquarters number.

Corporate Headquarters Number

310-867-7000

Headquarters Number

310-867-7000

Corporate Office Number

310-867-7000

Customer Service Number

1-800-653-8000

This is Ticketmaster’s main current Fan Support line.

Customer Support Number

1-800-653-8000

Toll-Free Number

1-800-653-8000

Accessible Ticket Support

1-800-877-7575

This line is specifically for customers purchasing or requiring assistance with accessible seating.

Illinois Ticket Resale Support

877-446-9450

Email

ticketexchange@ticketmaster.com

This contact is specifically published for resale inquiries involving events located in Illinois.

Privacy Opt-Out Number

855-663-0150

Ticketmaster publishes this number for qualifying U.S. privacy opt-out requests.

Sales Number

Ticketmaster does not publish one universal consumer telephone sales line. Ticket purchases are primarily handled online and through authorized venue box offices.

Billing Number

No separate universal billing department number is publicly listed.Billing and charge questions should be routed through Fan Support at 1-800-653-8000 or through the order-specific chat function.

Regional Office Number

No single public regional-office number applies across all Ticketmaster markets.

Branch Office Number

Ticketmaster does not publish a single branch-office line because its venue and regional operations vary by market.

International Number

Ticketmaster operates country-specific businesses and support channels. Customers outside the United States should use the appropriate national Ticketmaster website.

Emergency / After-Hours Number

No public emergency corporate hotline is listed.

For event emergencies, guests should contact venue security or local emergency services.

Investor Relations Number

Ticketmaster itself does not have separate Investor Relations.

Investor matters belong to Live Nation Entertainment, Inc.

Media / Press Number

Ticketmaster does not prominently publish one universal public media hotline for ordinary consumer use.

Human Resources Number

No universal public HR line is listed.Careers are managed through Live Nation Entertainment’s employment platform.

Reservations / Booking Number

Not applicable in the traditional reservation sense.Ticket purchases and event bookings are primarily handled online through Ticketmaster.

How to Reach a Real Person at Ticketmaster

The best current route for most ticket buyers is 1-800-653-8000. Ticketmaster currently states that representatives are available Monday through Friday from 9:00 AM to 11:30 PM ET, Saturday from 9:00 AM to 10:00 PM ET, and Sunday from 9:00 AM to 9:00 PM ET. Have your Ticketmaster account email, order number, event name, venue, date, and the last four digits or other verification information for the payment method ready. This helps the representative locate the correct order more quickly.

If you already have tickets, Ticketmaster recommends signing into My Tickets, opening the relevant order, and using the Chat icon. This is often the best route for event-specific problems because the support session is connected directly to the reservation. If you cannot access the account, Ticketmaster provides an email form and also directs locked-out users to the main phone number.

For accessible seating, do not use the general support queue unless necessary. Call 800-877-7575 for accessible-ticket assistance. If the issue concerns venue entry, parking, bag rules, seat location, or on-site accommodations, contacting the venue itself may be faster because many of those policies are controlled by the venue rather than Ticketmaster.

How to File a Complaint Against Ticketmaster

Ticketmaster complaints commonly involve ticket delivery, refunds, canceled or postponed events, resale transactions, account access, fees, duplicate charges, accessible seating, transfer problems, fraud concerns, or disputes about event tickets. Before escalating, gather the order number, event name and date, screenshots, payment records, ticket transfer information, correspondence, and any venue communications.

Step 1: Contact Customer Service

Call 1-800-653-8000 or use the order-specific chat tool after signing into your Ticketmaster account. Explain the exact issue, identify the event and order, and request a specific resolution such as account access, refund review, ticket reissue, charge clarification, or transfer assistance. Ask the representative to document the complaint and retain any case number or chat transcript.

Step 2: Contact the Relevant Department

Use the specialized route when the complaint falls outside ordinary Fan Support. Accessible-ticket complaints should use 800-877-7575, privacy matters can use privacy@ticketmaster.com, and Illinois resale questions can use 877-446-9450 or ticketexchange@ticketmaster.com. Event-specific operational issues may require direct contact with the venue or organizer.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the problem, request escalation to a supervisor or higher-level support team. Provide the prior case number, dates of earlier conversations, screenshots, and payment evidence. Keep the explanation chronological and focus on the specific unresolved point so that the escalation team can quickly review the earlier handling.

Step 4: Use the Company’s Written Complaint Channel

Written complaints can be submitted through Ticketmaster’s online email/support form. This is particularly useful when attaching screenshots, documentation, refund information, account-access evidence, or correspondence from the venue. Keep a copy of the message and any automated confirmation because these establish when the written complaint was submitted.

Step 5: Contact Corporate Headquarters

For a serious unresolved corporate matter, written correspondence may be directed to Ticketmaster L.L.C. / Live Nation Entertainment, 9348 Civic Center Drive, Beverly Hills, CA 90210. Include the order number, account email, event details, complaint history, previous support references, and the exact resolution requested. Ticketmaster’s current legal and privacy materials identify this address for U.S. corporate matters.

Step 6: Use the Specialized Complaint or Dispute Department

If the complaint involves privacy, use Ticketmaster’s privacy request process. If it concerns a resale transaction in Illinois, use the dedicated resale contact. For formal legal disputes, review the current Ticketmaster Terms of Use and the purchase policy that applies to the transaction, because different ticket products, resale transactions, and partner account systems can carry different dispute provisions.

Step 7: File With the Appropriate Regulator

The appropriate regulator depends on the complaint. State consumer-protection authorities may review deceptive-practice or refund complaints, while privacy matters can fall under applicable state privacy regulators. Ticketmaster’s current terms specifically note that California users may contact the California Department of Consumer Affairs Complaint Assistance Unit at 800-952-5210.

Step 8: Use Consumer Protection or Financial Dispute Options

If the complaint involves an unauthorized charge, duplicate payment, or a merchant dispute that Ticketmaster has not resolved, the customer may also contact the card issuer or payment provider and follow its dispute procedure. State Attorneys General and consumer-protection offices can be appropriate for broader consumer complaints. Keep the ticket terms, receipts, screenshots, and Ticketmaster responses because the financial institution or agency may request supporting evidence.

Step 9: Consider Formal Legal or Arbitration Procedures

For a significant unresolved legal dispute, review the Ticketmaster terms and purchase policy applicable to the exact ticket transaction before taking further action. Ticketmaster’s legal framework can include arbitration provisions, class-action waivers, and other dispute requirements depending on the service involved. Customers considering formal proceedings should preserve all documentation and may wish to obtain independent legal advice regarding the applicable contract and jurisdiction.