The Honest Company
The Honest Company was launched in 2012 by Jessica Alba and co-founders who wanted to develop consumer products centered on ingredient transparency, thoughtful formulation, design, and everyday family needs. The company initially became particularly well known for diapers and baby products but expanded into personal care, skincare, beauty, household, wellness, and related categories. Its stated mission is to inspire consumers to “love living consciously.”
Today, The Honest Company develops and markets baby, personal-care, beauty, wellness, and related products. Current product categories include diapers, wipes, bath and shower products, moisturizers, skincare, makeup, mama-care items, sanitizing products, and gift products. The business increasingly relies on major retail partners for distribution alongside its brand presence and digital marketing. Its website has also announced a transition under which direct orders through Honest.com are scheduled to end after December 28, 2026, with customers directed toward retailers including Amazon, Target, Walmart, H-E-B, Kroger, and others.
The Honest Company remains a publicly traded corporation. Its common stock began trading on Nasdaq on May 5, 2021 under the ticker HNST. The company remains headquartered in Los Angeles and reported 174 full-time employees as of December 31, 2025. Its current 2026 investor materials identify Carla Vernón as Chief Executive Officer.
12130 Millennium Drive, Suite 500
Los Angeles, CA 90094
United States
The Honest Company’s current Investor Relations FAQ identifies this location as its corporate headquarters. The company’s 2026 Form 10-K also confirms that it leases approximately 46,518 square feet at this address.
12130 Millennium Drive, Suite 500
Los Angeles, CA 90094
United States
This Los Angeles property is The Honest Company’s principal executive and corporate office. The current headquarters lease runs through February 2027 and includes extension options.
The Honest Company, Inc.
12130 Millennium Drive, Suite 500
Los Angeles, CA 90094
United States
This address can be used for appropriate corporate correspondence when a specialized channel has not been provided.
The Honest Company, Inc.
Attn: General Counsel
12130 Millennium Drive, Suite 500
Los Angeles, CA 90094
United States
The company’s current Terms of Service direct formal dispute notices to its General Counsel at this Los Angeles address.
888-862-8818
The Honest Company publishes this number as its primary consumer-support telephone number, and it is also associated with its corporate contact information.
888-862-8818
Customers can use this number for product, order, account, and other support questions during current customer-service hours.
12130 Millennium Drive, Suite 500, Los Angeles, CA 90094, United States
This is the company’s current principal executive office.
12130 Millennium Drive, Suite 500, Los Angeles, CA 90094, United States
The Honest Company explicitly confirms this address through its Investor Relations FAQ.
support@honest.com
This is the current general customer-support email published through Honest’s FAQ.
Consumer Products, Baby Care, Personal Care, Beauty, and Wellness
Honest develops and markets consumer products focused primarily on family, baby, personal-care, and beauty needs.
2012
The Honest Company was launched in 2012.
174 full-time employees
The company reported this workforce figure as of December 31, 2025.
Nasdaq: HNST
The company’s shares have traded publicly since May 5, 2021.
Monday to Friday
The company’s current FAQ confirms weekday telephone support, with current hours presented through the support experience.
Investor Relations: https://investors.honest.com/
Careers: https://honest.com/pages/welcome-to-the-honest-life
Honest is particularly well known for baby diapers offered in various sizes, designs, and absorbency formats. Diapers remain one of the company’s most recognizable product categories.
The company sells overnight diaper products designed to provide additional absorbency during longer sleep periods.
Honest wipes are marketed for diapering, cleaning, and everyday family use. They complement the company’s broader baby-care portfolio.
The company’s baby and family bath products include washes and other cleansing products designed for routine care.
Honest produces moisturizers and lotions for babies, children, adults, and different skincare needs, depending on the specific product formulation.
The company sells facial moisturizers, serums, cleansers, and other skincare products. Its beauty and personal-care strategy places significant emphasis on ingredient standards and product performance.
Honest offers selected makeup products as part of its broader beauty portfolio. The category complements its skincare and personal-care businesses.
Products aimed at pregnancy and postpartum needs form a specialized part of Honest’s family-care assortment.
Honest’s catalog includes sanitizing and hygiene products designed for everyday household and personal use.
The company sells curated gift products and sets that combine baby, skincare, bath, or personal-care items for occasions such as new-parent gifts.
888-862-8818
This is Honest’s primary published toll-free contact number and is the best first route for general customer assistance.
888-862-8818
Customers can use this number for product questions, order concerns, refunds, and other support matters.
888-862-8818
The Honest Company’s current Privacy Policy lists this number for privacy inquiries and data-rights matters.
310-857-3020
The company’s current privacy documentation also publishes this Los Angeles-area number as an alternative privacy contact.
800-710-0940
Computershare Trust Company is The Honest Company’s transfer agent. Registered shareholders can use this number for appropriate stock-record and shareholder-account matters.
No separate verified public telephone number is prominently listed.
Investor questions can be sent to the company’s current Investor Relations email channel rather than ordinary customer support.
No separate current public media telephone number is prominently listed.
Media representatives are directed to media@honest.com through the Investor Relations FAQ.
For most customer questions, call 888-862-8818 or email support@honest.com. Have the product name, lot or batch information where available, purchase location, retailer receipt, order information, and photographs of damaged or defective products ready. As Honest shifts away from direct Honest.com ordering after December 28, 2026, customers may increasingly need to coordinate purchase-specific refunds or exchanges with the retailer where the item was purchased.
Privacy matters can use the same toll-free number or the alternative 310-857-3020 contact published in the company’s Privacy Policy. Investors should use the Investor Relations channel, and media inquiries should be directed to the company’s designated media email rather than the general consumer-support team.
For unresolved corporate complaints or formal disputes, written correspondence can be sent to the Los Angeles headquarters. Disputes subject to the Terms of Service should follow the company’s specified notice process rather than relying only on an ordinary customer-service conversation.
Complaints may involve product quality, allergic reactions or safety concerns, diapers, wipes, skincare, orders, refunds, retailers, privacy, subscriptions or historical online orders, advertising, or customer-service interactions. Gather the receipt, retailer information, product packaging, lot number, photographs, correspondence, and details of any medical issue where relevant.
Call 888-862-8818 or email support@honest.com. Clearly identify the product, purchase location, problem, and requested resolution.
Product complaints should go to customer support, privacy issues to the privacy team, investor matters to Investor Relations, and media inquiries to Public Relations. Using the appropriate channel can reduce unnecessary transfers.
If the initial representative cannot resolve the problem, request escalation to a senior customer-support or management representative. Keep records of the case number, representative name, and resolution offered.
Email support and retain copies of all correspondence. For product-quality concerns, include photographs, lot codes, receipts, and other information that can help Honest investigate the issue.
Formal unresolved complaints can be sent to The Honest Company, Inc., 12130 Millennium Drive, Suite 500, Los Angeles, CA 90094.
Formal legal disputes should follow the notice process contained in Honest’s Terms of Service, which directs notices to the General Counsel at the Los Angeles headquarters and identifies a dedicated legal email.
Product-safety concerns may involve the U.S. Consumer Product Safety Commission or FDA depending on the product type. Advertising, privacy, consumer, or securities matters may involve different federal or state agencies.
Customers can consider their state attorney general’s consumer-protection division or applicable retailer and payment-card dispute procedures if a legitimate purchase dispute remains unresolved.
Honest’s current Terms of Service contain an arbitration process and require advance written notice of certain disputes. Customers considering formal action should review the current terms carefully and preserve all supporting documentation.
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