The Habit Burger Grill
Habit Burger & Grill is an American fast-casual restaurant chain known for made-to-order food, particularly its flame-grilled Charburgers. The first restaurant opened in Santa Barbara, California in 1969 under the name Hamburger Habit. Over the following decades, the company expanded across California and into additional U.S. markets while building its menu around chargrilled burgers, chicken sandwiches, ahi tuna, salads, fries, onion rings, shakes, and other freshly prepared products.
Habit distinguishes itself from traditional quick-service burger chains through its chargrilling method and broader menu. Burgers, chicken, and tuna are cooked to order over an open flame, while the restaurant also emphasizes fresh salads, sandwiches, shakes, and other made-to-order items. Current Yum materials describe Habit as a major fast-casual concept with almost 400 restaurants.
Habit became part of Yum! Brands, Inc. on March 18, 2020, when Yum completed its acquisition of The Habit Restaurants, Inc. Yum paid approximately $375 million in announced equity consideration for the transaction. Habit remains headquartered in Irvine, California, and Yum reaffirmed in 2025 that Habit Burger & Grill and Taco Bell would remain headquartered in Irvine.
Habit Burger & Grill / The Habit Restaurants, LLC
1 Glen Bell Way
Irvine, CA 92618
United States
Current Habit terms, 2026 promotions, and official legal rules repeatedly identify 1 Glen Bell Way, Irvine, CA 92618 as the current Habit corporate address.
The Habit Restaurants, LLC
1 Glen Bell Way
Irvine, CA 92618
This campus forms part of Yum’s Irvine brand headquarters operations.
Habit does not prominently publish a separate general customer-service mailing address different from its corporate address.
Formal platform/legal correspondence can be sent to:
Habit Burger Corp.
1 Glen Bell Way
Irvine, CA 92618.
Older corporate material may show previous Habit offices in Irvine or nearby Southern California locations. For current purposes, 1 Glen Bell Way, Irvine, CA 92618 is the verified headquarters.
Habit does not currently publish one universal general corporate switchboard on its consumer website.
Parent-company corporate and media routing is available through Yum! Brands where appropriate.
Habit does not prominently publish one universal nationwide Guest Relations phone number.
Guest complaints are directed to the official feedback form:
https://www.habitburger.com/contact-us/feedback/
1 Glen Bell Way, Irvine, CA 92618
1 Glen Bell Way, Irvine, CA 92618
Media: HBGmedia@yum.com
Privacy / California Consumer Complaints: HBGPrivacy@yum.com.
Fast-Casual Restaurants, Burgers, Foodservice and Restaurant Franchising
1969
Habit does not currently publish a simple stand-alone brand employee count in its main public materials. The brand operates through both company and franchised restaurants within Yum! Brands.
Almost 400 restaurants
Current Yum brand materials describe Habit as having grown to nearly 400 locations.
Yum! Brands, Inc.
No standard public walk-in headquarters hours are published.
https://www.habitburger.com/careers/
The Charburger is Habit’s signature product and is cooked over an open flame to produce the chargrilled flavor associated with the brand. Customers can choose traditional burger toppings and qualifying customization options.
The Double Char provides two chargrilled beef patties for customers seeking a larger burger. Cheese and additional toppings can be added depending on the selected order.
The Santa Barbara Char is one of Habit’s well-known specialty burgers, combining chargrilled beef with additional California-inspired ingredients and a distinctive presentation.
The BBQ Bacon Char combines chargrilled beef, bacon, barbecue flavors, and burger toppings. In 2026 it continued to receive attention as one of the chain’s prominent specialty burgers.
Habit offers chicken breast sandwiches that are marinated, hand-filleted, and cooked over an open flame. The chicken menu provides an alternative to beef burgers while maintaining the chain’s chargrilled cooking approach.
Habit is unusual among burger-oriented fast-casual chains for offering a chargrilled ahi tuna sandwich. The item reflects the California seafood influence in the broader menu.
The Chicken Club combines grilled chicken with club-style sandwich ingredients. It is one of Habit’s recurring chicken-focused menu options and has been featured in current promotional campaigns.
Habit serves entrée salads prepared with fresh greens, vegetables, proteins, dressings, and additional toppings. Salads are positioned as a substantial alternative to burgers and sandwiches.
French fries are one of the brand’s standard side items and can be ordered individually or as part of a meal.
Habit’s onion rings provide a crispy side option that can accompany Charburgers, chicken sandwiches, tuna, and other entrées.
Tempura-style green beans are one of Habit’s distinctive side offerings and help differentiate the restaurant from traditional burger chains.
Selected Habit locations and menu configurations offer sweet potato fries as an alternative to standard French fries.
Habit sells handspun frozen shakes in multiple flavors. Yum specifically identifies handspun shakes as part of the brand’s core fresh, made-to-order positioning.
Habit provides smaller meal options for children, generally combining a qualifying entrée with a side and beverage.
The Habit mobile app allows customers to browse menus, locate restaurants, place pickup or delivery orders, and manage qualifying promotional offers.
Customers can order directly through:
Orders can generally be placed for pickup, drive-thru pickup where offered, or delivery at participating locations.
Habit offers delivery on qualifying orders through its app and website. Current FAQ information states that DoorDash’s delivery network fulfills delivery orders placed directly through the Habit app or website.
Selected newer Habit locations include drive-thru service. Operating hours and drive-thru availability vary by restaurant.
Habit offers catering for meetings, parties, workplaces, and other events through participating markets and its catering partners.
Schools and qualifying organizations can schedule restaurant fundraisers. Current Habit materials promote programs that can return 20% of qualifying net sales to participating organizations.
Habit operates a combination of company and franchised locations as part of Yum! Brands. Expansion opportunities are managed through the parent company’s development structure.
Habit does not currently publish a verified universal corporate headquarters phone number for the public.
No separate public headquarters switchboard is prominently listed.
Not publicly listed as a dedicated consumer contact.
Not publicly listed.
Habit directs customer concerns to its Guest Relations feedback form rather than one national phone number.
No universal verified national Guest Relations number is prominently published.
No universal Habit toll-free customer number is currently promoted.
Not applicable for ordinary consumer restaurant purchases.
No nationwide billing department number is published.
Transaction issues should begin with the restaurant or Guest Relations.
No universal regional number is publicly listed.
Individual restaurants have local phone numbers.
Use the official location finder to obtain the number for the specific restaurant involved.
Habit does not publish one universal international support line.
No corporate emergency number is published.
Immediate medical, fire, police, or safety emergencies should be directed to local emergency services.
Habit does not have standalone Investor Relations.
Parent company Yum! Brands Investor Relations
888-298-6986.
Habit media email:
HBGmedia@yum.com
Parent-company media phone:
502-874-8200.
Habit does not publish one universal public HR number.
Careers:
https://www.habitburger.com/careers/
Not generally applicable.
Guests order directly from restaurants rather than making traditional reservations.
For a problem involving a specific restaurant, the most effective first step is to call or visit the Habit location where the order or incident occurred and request the manager on duty. Individual restaurant pages publish local telephone numbers, hours, delivery options, and other location-specific information. Have your receipt, order number, restaurant address, date and time, and photographs where relevant ready before contacting management.
If local management cannot resolve the concern, submit it through https://www.habitburger.com/contact-us/feedback/ and select Guest Relations as the reason. This is the current official corporate route for complaints about food, service, mobile-app issues, Birthday Offers, and restaurant experiences. Because Habit does not publicly promote a single national Guest Relations phone line, the written feedback form is more accurate than relying on old third-party corporate phone numbers.
Complaints may involve food quality, an incorrect order, missing products, delivery, employee behavior, restaurant cleanliness, mobile-app problems, payment issues, allergies, promotions, fundraisers, or other restaurant experiences. Keep your receipt, restaurant location, order number, purchase date, photographs, delivery records, and previous manager correspondence before escalating.
Because Habit does not publish one nationwide Guest Relations phone number, begin by contacting the restaurant involved and asking for the manager. Provide your receipt and order details and explain what went wrong. For recent food or service problems, local management may be able to provide the fastest correction.
Use the specialized channel connected with the complaint. Mobile-app, Birthday Offer, and guest-experience questions should use the Guest Relations feedback form. Delivery orders placed directly with a third-party provider may also require contact with that delivery platform.
If the shift manager cannot resolve the complaint, request review by the General Manager or appropriate district leadership. Provide the earlier manager’s name, order information, and the remedy already requested. Serious food-safety or employee-conduct concerns should be clearly identified so they can be escalated appropriately.
Submit a written complaint through https://www.habitburger.com/contact-us/feedback/. Written complaints are especially useful because customers can provide detailed restaurant, order, and contact information that corporate Guest Relations can route to the correct market or franchise team.
For a serious unresolved matter, send written correspondence to The Habit Restaurants, LLC / Habit Burger & Grill, 1 Glen Bell Way, Irvine, CA 92618. Include the restaurant, date, order number, previous complaint history, and copies of supporting documents.
Privacy and California digital-service concerns can be sent to HBGPrivacy@yum.com. Media issues use HBGmedia@yum.com, while employment matters should be addressed through the careers system or local restaurant management.
Food-safety, sanitation, or health-code concerns may be filed with the local or state health department responsible for the restaurant. Employment complaints, accessibility issues, or other regulated matters should be directed to the appropriate agency based on the nature of the problem.
California’s consumer notice identifies the California Department of Consumer Affairs Complaint Assistance Unit at 800-952-5210 or 916-445-1254 for eligible consumer complaints. Payment-card disputes can also be raised with the issuer when a transaction cannot be resolved directly.
Review Habit’s Terms of Use before pursuing a formal dispute because certain services, promotions, or offers may include specific dispute-resolution or arbitration provisions. Preserve receipts, screenshots, correspondence, transaction records, and written responses, and obtain independent legal advice if necessary.
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