California

Square Headquarters & Corporate Office

About Square

Square is a financial technology brand providing a range of payment and business-management solutions to merchants. Its services include payment processing, point-of-sale hardware and software, business banking tools, invoicing, e-commerce solutions, and other financial technology services designed to help businesses manage payments and day-to-day operations.

Square was originally founded as a mobile-payment company and became widely recognized for its compact card reader, which enabled businesses to accept card payments through mobile devices. Today, the Square business provides a broader ecosystem of payment, commerce, financial, and business tools serving merchants of different sizes.

The Square business operates as part of Block, Inc., which also operates Cash App and other financial technology businesses. Therefore, Square should not be presented as a separate publicly traded parent company. Block maintains its corporate office in Oakland, California, while Square continues to operate as one of Block’s major business ecosystems.

Quick Information

Corporate Phone Number

415-375-3176
Block corporate office

Customer Service Number

1-888-727-0227

Corporate Office Address

1955 Broadway, Suite 600
Oakland, CA 94612
United States

Headquarters Address

1955 Broadway, Suite 600
Oakland, CA 94612
United States

Email

Square primarily uses authenticated Support Center messaging rather than a universal customer-service email.

Parent Company

Block, Inc.

Industry

Financial Technology and Payment Processing

Main Services

Payments, POS and Merchant Software

Business Customers

Small and Medium-Sized Businesses

Customer Support

Support Center and Phone

Parent Stock Symbol

NYSE: XYZ

Website

squareup.com

Square Products & Services

Payment Processing

Businesses can accept card and digital payments.

Point-of-Sale Systems

Square provides POS software and hardware.

Square Terminal

Businesses can use dedicated payment terminals.

Invoicing

Square offers digital invoicing and payment collection.

Business Banking

Eligible customers can access business financial products.

Ecommerce

Square supports online stores and payment integrations.

Appointments

Service businesses can use Square scheduling tools.

Square Corporate Phone Numbers

Square Customer Support

1-888-727-0227

Block Corporate Office

415-375-3176

Seller Support

Account-specific assistance is primarily provided through authenticated Square Support.

How to Reach a Real Person at Square

Sign into your Square account and open Support.

Where telephone support is available, call:

1-888-727-0227

Have:

  • Square account
  • Merchant ID
  • Transaction information
  • Customer payment information
  • Hardware model
  • Deposit information
  • Case number

available.

Square Headquarters & Corporate Office Address

Block Corporate Headquarters

Block, Inc.
1955 Broadway
Suite 600
Oakland, CA 94612
United States

Square operates as a Block business.

How to File a Complaint Against Square

Step 1: Contact Square Support

Begin by opening the Square Support Center and using the appropriate support option for your issue. Clearly explain the problem and provide any relevant account or transaction details.

Step 2: Call Customer Support

If phone support is appropriate for your issue, contact Square Customer Support at 1-888-727-0227. Explain your complaint and provide any available case, account, or transaction information.

Step 3: Request an Account Review

If your concern involves transactions, deposits, or Square hardware, request an account review. Provide the relevant transaction details, deposit records, or hardware information needed to investigate the issue.

Step 4: Keep Financial Records

Keep copies of transaction reports, deposit records, screenshots, correspondence, case numbers, and other documentation related to your complaint. These records can help support your request for further review.

Step 5: Contact Block in Writing

For additional assistance, you may contact:

Block, Inc.
1955 Broadway, Suite 600
Oakland, CA 94612

Include a clear description of your complaint and any relevant supporting documentation.

Step 6: Address Payment or Account Restrictions

If your complaint involves payment processing, account restrictions, or other account limitations, follow Square’s applicable account-specific appeal or review process. Provide the requested information and supporting documentation.

Step 7: File a Regulatory Complaint

If your payment-processing or financial complaint remains unresolved, you may consider contacting the applicable state financial regulator or the Consumer Financial Protection Bureau (CFPB), depending on the service involved. Include details of your previous attempts to resolve the matter and provide supporting records.

Kevin

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