SpaceX
SpaceX
SpaceX, legally Space Exploration Technologies Corp., is an aerospace, launch-services, satellite-communications, space-infrastructure, and technology company founded by Elon Musk in 2002. The company develops and operates Falcon rockets, Dragon spacecraft, the Starship launch system, Starlink satellite broadband, commercial and government launch services, human-spaceflight missions, satellite systems, and related advanced technologies. Its long-term stated mission is to make humanity multiplanetary.
An important current change is that SpaceX is no longer headquartered in Hawthorne, California. Current SEC filings identify 1 Rocket Road, Starbase, Texas 78521 as the company’s principal executive office, and SpaceX’s own launch information now describes Starbase as the home of SpaceX headquarters. The main corporate telephone number listed in current SEC records remains 310-363-6000.
SpaceX also underwent major corporate changes in 2026. The company completed the acquisition of xAI on February 2, 2026, and later completed an initial public offering. SpaceX Class A shares now trade under ticker SPCX on Nasdaq and Nasdaq Texas. Current leadership remains headed by Elon Musk, Founder and CEO, with Gwynne Shotwell as President and Chief Operating Officer and Bret Johnsen as Chief Financial Officer.
310-363-6000
Current SEC filings list this as SpaceX’s business telephone number even though the principal executive office has moved to Starbase, Texas.
SpaceX does not publish one universal public Customer Service number for every business.
Starlink customers use Starlink’s online support and account system, while launch, government, investor, employment, and other corporate inquiries use their relevant specialized channels.
Space Exploration Technologies Corp.
1 Rocket Road
Starbase, TX 78521
United States
SpaceX
1 Rocket Road
Starbase, TX 78521
United States
Current SEC filings identify this as SpaceX’s principal executive office and mailing address.
Investor Relations: investors@spacex.com
Corporate Secretary: corporatesecretary@spacex.com.
SpaceX does not publish one universal public Customer Service email covering Starlink, launch services, employment, investors, and corporate questions.
Aerospace, Space Launch, Satellite Communications, Broadband Internet, Human Spaceflight, Spacecraft, Defense Technology and Advanced Technology
2002
Elon Musk.
Gwynne Shotwell.
Bret Johnsen.
Starbase, Texas
SpaceX officially identifies Starbase as its headquarters and major Starship development, manufacturing, testing, and launch site.
SPCX
SpaceX Class A common stock is currently registered on:
The Nasdaq Stock Market LLC
and
Nasdaq Texas, LLC.
Approximately:
12 million subscriber service lines as of June 30, 2026
compared with 6 million a year earlier. This measure excludes certain directly negotiated enterprise and government contracts.
SpaceX’s current public reporting combines several businesses following its 2026 corporate changes, and a simple SpaceX-only current workforce figure is not separately stated in its latest quarterly filing.
For accuracy, an older standalone employee estimate should not be presented as the current combined-company employee count.
SpaceX does not publish public walk-in office hours for Starbase headquarters.
The headquarters and operational sites are working aerospace and engineering facilities rather than ordinary public customer-service offices.
spacex.com
ir.spacex.com
spacex.com/careers
SpaceX recruits in engineering, manufacturing, launch operations, avionics, software, Starlink, Starship, human spaceflight, supply chain, finance, facilities, security, and many other technical and corporate areas.
Falcon 9 is SpaceX’s reusable two-stage orbital rocket used for commercial, civil, military, scientific, crew-support, and Starlink missions. The reusable first-stage design allows SpaceX to recover and refly boosters, reducing the need to build an entirely new launch vehicle for every mission and enabling a high launch cadence.
Falcon Heavy is SpaceX’s heavy-lift launch vehicle, built around three Falcon 9-derived first-stage cores. It is used for missions requiring greater payload capacity or higher-energy trajectories and has supported government, commercial, and deep-space launches.
Dragon is SpaceX’s reusable spacecraft family used for cargo and human spaceflight. Crew Dragon carries astronauts to orbit and the International Space Station, while cargo configurations transport supplies, scientific equipment, and other payloads for NASA and other customers.
SpaceX provides commercial and government human-spaceflight services. Its spacecraft and launch systems support NASA missions, private astronaut flights, commercial missions, orbital research, and other crewed operations, making SpaceX one of the most significant commercial human-spaceflight providers.
Starship is SpaceX’s next-generation fully reusable transportation system consisting of the Starship spacecraft and Super Heavy booster. SpaceX is developing the system for very large payloads, lunar missions, satellite deployment, Earth orbit, and ultimately transportation to Mars and other destinations.
Super Heavy is the first-stage booster used by the Starship launch system. It is powered by Raptor engines and is designed for recovery and reuse, supporting SpaceX’s objective of lowering the cost of high-capacity space transportation.
Starlink is SpaceX’s satellite broadband business, delivering internet connectivity through a large low-Earth-orbit constellation. As of June 30, 2026, SpaceX reported approximately 12 million Starlink subscriber service lines, with additional enterprise and government customers not included in that consumer subscriber measure.
Starlink Residential provides fixed-location broadband service for homes in eligible coverage areas. Customers use a satellite terminal and Wi-Fi equipment to connect to the Starlink constellation, making the service particularly useful in rural and underserved regions where wired broadband can be limited.
Starlink Roam provides portable connectivity for eligible customers who want to use service in multiple locations. Plan availability, data priority, geographic permissions, and hardware options depend on the subscriber’s country and selected service tier.
Starlink provides higher-priority connectivity products for businesses that need more robust service, additional data options, or specialized hardware. Business offerings can support offices, field operations, remote sites, construction locations, and other commercial applications.
Starlink Aviation provides high-speed satellite connectivity for aircraft. SpaceX’s Connectivity business includes aviation alongside maritime, government, fixed-site, and other enterprise services, creating a broader commercial network beyond household subscriptions.
Starlink Maritime provides satellite connectivity for vessels operating at sea. It can support commercial shipping, offshore operations, yachts, maritime communications, and other users requiring broadband away from terrestrial networks.
SpaceX supplies satellite communications and related services to government customers. Its connectivity business includes directly negotiated government agreements in addition to ordinary Starlink consumer subscriptions.
SpaceX sells launch services to commercial satellite companies and other customers using Falcon 9 and Falcon Heavy. Current filings describe launch-services revenue as coming from fixed-price contracts that can span one to five years.
SpaceX launches payloads and spacecraft for U.S. government agencies and national-security customers. These missions can involve satellite deployment, classified payloads, NASA spacecraft, scientific missions, and other government programs.
SpaceX’s rideshare model allows smaller satellite operators to purchase space on shared Falcon missions rather than paying for an entire dedicated launch. This lowers access costs for many smaller spacecraft and enables deployment of multiple payloads during one mission.
SpaceX is developing Starship to support large payloads and missions that exceed the capacity of its current Falcon family. The system is also central to NASA lunar plans and SpaceX’s longer-term Mars ambitions.
Starbase is the primary development, production, test, launch, and headquarters location for the Starship program. The facility includes Starfactory, integration structures, launch pads, engineering offices, testing infrastructure, and other systems supporting rapid Starship development.
SpaceX operates Space Launch Complex 4 East at Vandenberg Space Force Base in California. This launch location is used extensively for Falcon 9 missions, including polar-orbit, national-security, Earth-observation, rideshare, and Starlink launches.
SpaceX launches from facilities in Florida including Kennedy Space Center and Cape Canaveral. Current SpaceX launch infrastructure includes Launch Complex 39A, Space Launch Complex 40, and other expanding facilities supporting Falcon and future Starship operations.
Following SpaceX’s acquisition of xAI in February 2026, the company’s current financial reporting includes an AI segment alongside Space and Connectivity. This is a major change from SpaceX’s historical structure and means current consolidated SpaceX reporting includes businesses beyond traditional rockets and Starlink.
310-363-6000
Current SEC records list this as SpaceX’s corporate telephone number.
310-363-6000
310-363-6000
310-363-6000
SpaceX does not publish one universal public Starlink telephone number.
Starlink customers should sign into their Starlink account and use the official support system for account-specific assistance.
SpaceX does not publish a general consumer launch-services telephone line separate from its corporate routing.
Commercial customers typically work directly with SpaceX sales, mission-management, or contract teams.
investors@spacex.com.
corporatesecretary@spacex.com.
SpaceX does not prominently publish a separate dedicated IR phone number.
Corporate routing remains
310-363-6000
There is no universal SpaceX billing phone covering Starlink, launch services, government contracts, and other businesses.
Starlink subscribers should use account support, while commercial customers should use their contractual account contacts.
No universal public SpaceX technical-support phone is published.
Starlink technical support is handled within the customer’s support account, while launch and spacecraft customers have specialized program contacts.
SpaceX does not prominently publish one universal general press hotline for public consumer use.
SpaceX does not publish one universal public applicant HR number.
Careers:
spacex.com/careers
SpaceX does not publish a public consumer emergency hotline.
Operational emergencies associated with a SpaceX site should be handled through onsite emergency systems and appropriate local authorities.
For a corporate-level inquiry, the current verified SpaceX phone number is 310-363-6000, and the company headquarters is now at 1 Rocket Road, Starbase, TX 78521. Investor questions can be sent to investors@spacex.com, while shareholders or others communicating with the company or Board can write to the Corporate Secretary or email corporatesecretary@spacex.com.
For Starlink support, the best route is the signed-in Starlink support platform rather than the SpaceX corporate number. Starlink service problems are account-specific and can involve the subscriber’s hardware, plan, location, billing, or network conditions, making authenticated support more useful than a general headquarters inquiry.
Space Exploration Technologies Corp.
1 Rocket Road
Starbase, TX 78521
United States
SpaceX’s current SEC filings officially identify:
1 Rocket Road, Starbase, Texas 78521
as the company’s principal executive office. This supersedes older references to Hawthorne, California as SpaceX’s headquarters.
SpaceX’s own launch site information now describes Starbase as:
Home to SpaceX headquarters
as well as its primary Starship development, manufacturing, testing, and launch campus.
1 Rocket Road, Hawthorne, CA 90250
was historically the best-known SpaceX headquarters and remains an important company facility. However, it should now be presented as a major California operation rather than the current principal headquarters.
Elon Musk
Musk is Founder and Chief Executive Officer of SpaceX.
Gwynne Shotwell
Shotwell oversees major operational and business functions as President and Chief Operating Officer.
Bret Johnsen.
SpaceX completed the acquisition of
X.AI Holdings Corp.
on:
February 2, 2026
making xAI a wholly owned SpaceX subsidiary and creating a consolidated company with Space, Connectivity, AI, and related operations.
SpaceX completed an IPO in 2026.
Class A common stock now trades under
SPCX.
SpaceX Class A shares are registered on
The Nasdaq Stock Market LLC
and
Nasdaq Texas, LLC.
As of June 30, 2026
12.0 million Starlink subscriber service lines
compared with 6.0 million one year earlier.
SpaceX currently launches from
Starbase, Texas
Florida launch complexes
and
Vandenberg Space Force Base, California
with Starbase serving as the headquarters and primary Starship center.
Complaints involving SpaceX can differ significantly depending on whether the issue concerns Starlink service, a commercial launch contract, employment, investor matters, property, privacy, a SpaceX facility, or another business line. Before escalating, identify the relevant product or service and collect account information, contract details, invoices, dates, photographs, support tickets, and previous correspondence.
If the complaint concerns Starlink billing, hardware, connectivity, installation, service plans, outages, or account access, sign into the Starlink account and submit a support request. Because Starlink service is tied to an authenticated customer account and equipment, this route provides the support team with the information needed to investigate the service.
If the first response does not resolve the issue, continue within the original support ticket rather than opening multiple unrelated cases. Add screenshots, equipment status information, billing records, speed results, or photographs if relevant and clearly explain what remains unresolved.
Commercial launch and government customers should escalate through their designated SpaceX program, mission-management, contracting, or sales representative. These relationships are governed by specialized contracts and cannot normally be resolved through general consumer Starlink support.
For a serious corporate issue, contact SpaceX at 310-363-6000 or send written correspondence to Space Exploration Technologies Corp., 1 Rocket Road, Starbase, TX 78521. Include sufficient identifying information, a concise chronology, and copies of supporting documents.
Shareholders and investors can contact investors@spacex.com for investor-related questions. Include relevant shareholder or investment information but do not send passwords, private-account credentials, or other unnecessary sensitive information.
Shareholders wishing to communicate with SpaceX or its Board can send written correspondence to the Corporate Secretary at 1 Rocket Road, Starbase, TX 78521 or email corporatesecretary@spacex.com. This route is more appropriate for governance concerns than ordinary Starlink service complaints.
If a complaint involves regulated telecommunications, launch safety, consumer protection, employment, securities, or another regulated matter, the correct external authority will depend on the issue. Starlink communications matters may involve telecommunications regulators, while securities issues can fall under financial-market regulators and launch matters can involve federal aviation or space agencies.
Where a consumer believes an incorrect Starlink charge remains unresolved after working with support, the customer’s payment-card issuer or financial institution may offer a formal dispute process. This should generally be used after allowing SpaceX or Starlink an opportunity to review and correct the transaction.
Preserve support tickets, invoices, equipment serial information, account notices, screenshots, correspondence, certified-mail receipts, and any company responses. SpaceX operates several very different businesses, so complete documentation helps demonstrate which entity, service, transaction, or program is actually involved when a dispute is escalated.
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