SoFi
SoFi Technologies, Inc., commonly known as SoFi, is a U.S. digital financial-services company headquartered in San Francisco, California. The company provides banking, lending, investing, credit cards, mortgages, student loans, insurance access, credit-score tools, budgeting services, technology infrastructure, and other financial products through a primarily digital platform. SoFi positions itself as a one-stop financial-services company designed to help members borrow, save, spend, invest, and protect their money within a single ecosystem.
SoFi began by focusing heavily on student-loan refinancing and later expanded into personal loans, banking, investments, credit cards, mortgages, private student loans, insurance products, and financial technology. SoFi became publicly traded on Nasdaq in 2021 and later obtained approval to operate SoFi Bank, N.A. as a nationally chartered bank. Current company materials report approximately 14.7 million members.
SoFi is currently led by Anthony Noto, who serves as Chief Executive Officer and a member of the Board of Directors. As of December 31, 2025, SoFi employed approximately 6,100 employees, with about 82% based in the United States and 18% internationally.
855-456-7634
This is SoFi’s current main Customer Support and general public-facing phone number.
855-456-7634
Current published hours:
Monday to Thursday: 5:00 AM to 7:00 PM PT
Friday to Sunday: 5:00 AM to 5:00 PM PT.
SoFi Technologies, Inc.
234 1st Street
San Francisco, CA 94105
United States
SoFi Technologies, Inc.
234 1st Street
San Francisco, CA 94105
United States
SoFi’s 2025 Form 10-K identifies this address as its principal executive office.
Investor Relations: IR@sofi.com
Media: PR@sofi.com.
SoFi does not prominently publish one universal unsecured Customer Service email for ordinary account support.
Digital Banking, Fintech, Lending, Investing, Credit Cards, Mortgages, Student Loans, Insurance and Financial Technology
Anthony Noto
Anthony Noto currently serves as Chief Executive Officer and a member of SoFi’s Board of Directors.
Approximately 6,100 employees
As of December 31, 2025.
Current company information reports approximately:
14.7 million members.
Nasdaq
Ticker:
SOFI
SoFi does not prominently publish public walk-in headquarters hours.
Customer Support operates according to the phone-support schedule listed above.
SoFi hires across banking, engineering, product, risk, security, finance, accounting, legal, compliance, operations, marketing, lending, and technology.
SoFi offers a broad financial-services platform built around banking, lending, investing, credit, and personal financial management.
SoFi Checking and Savings provides digital deposit accounts through SoFi Bank, N.A., Member FDIC.
Customers can manage spending and saving within the SoFi app and may qualify for promotional or enhanced benefits based on current account terms.
SoFi offers unsecured personal loans for qualifying borrowers.
Personal loans can be used for debt consolidation, major purchases, home projects, medical expenses, and other eligible personal financial needs.
Student Loan Refinancing remains one of SoFi’s core lending products.
Borrowers can refinance qualifying federal or private student loans into a new private loan, subject to credit approval and applicable terms.
SoFi offers private student loans for qualifying undergraduate, graduate, professional, and other education-related borrowers.
Current product categories include undergraduate loans, graduate loans, and specialized professional-school financing.
Parents with qualifying Parent PLUS loans can apply to refinance through SoFi.
Refinancing replaces the existing federal obligation with a private loan and can affect federal protections, so borrowers should review terms carefully.
SoFi offers specialized refinancing options for medical and dental professionals.
Products are designed around the financial circumstances of residents, fellows, physicians, dentists, and other qualifying healthcare professionals.
SoFi offers refinancing options tailored to borrowers with law-school and MBA-related education debt.
Eligibility, rates, and repayment terms depend on credit profile and current product rules.
SoFi provides home loans for qualifying borrowers.
Mortgage options may include home purchase and refinance products, depending on the customer’s location and eligibility.
Current Home Loans support:
844-763-4466
Monday to Friday: 6:00 AM to 6:00 PM PT.
SoFi Invest provides brokerage and investing services through SoFi Securities LLC.
Current products include stocks, ETFs, IPO access, options, alternative assets, and tax-advantaged IRA accounts.
SoFi Invest supports eligible retirement accounts including IRAs.
These accounts can help investors save for retirement while accessing investment products through the SoFi platform.
SoFi offers credit cards issued by SoFi Bank, N.A. under the Mastercard network.
Card features, rewards, fees, and eligibility depend on the specific current card product.
SoFi Relay provides financial tracking tools, credit-score information, and connected-account insights.
Users can connect qualifying external accounts and view financial data within the SoFi platform.
SoFi provides qualifying members with access to credit-score and financial-monitoring tools.
These services are intended to help customers track credit health and broader financial progress.
SoFi’s financial-management features help users track spending, monitor accounts, and organize personal financial goals.
These tools integrate with other SoFi products in the company’s mobile platform.
SoFi provides access to selected insurance products through third-party partners.
Insurance products are not FDIC insured and are not obligations of SoFi Bank.
SoFi provides access to auto-loan refinancing opportunities for qualifying borrowers.
Customers can evaluate whether refinancing an existing auto loan could change their rate or monthly payment.
SoFi Plus is the company’s membership program that combines qualifying financial benefits and services across the SoFi ecosystem.
The program launched in 2025 and provides enhanced benefits subject to current eligibility and account requirements.
SoFi provides eligible members with access to credentialed financial planners.
The service supports broader personal-finance goals including saving, investing, debt management, and financial planning.
SoFi launched SoFi Travel in 2023.
The service is powered by Expedia and provides qualifying members with travel-booking tools and rewards opportunities.
SoFi operates a financial-technology business that serves financial institutions and other companies.
Its Technology Platform segment includes infrastructure designed to support account processing, banking technology, and financial-product development.
Galileo provides financial-technology infrastructure for fintechs, financial institutions, and brands.
SoFi has described Galileo as supporting well over 150 million technology-platform accounts globally.
Cyberbank Core is SoFi’s API-first banking technology platform designed for banks and financial institutions.
It supports product development, account processing, integrations, and modern core-banking operations.
855-456-7634
SoFi does not prominently publish a separate headquarters switchboard beyond its main public support number.
855-456-7634
855-456-7634.
855-456-7634
844-763-4466.
SoFi routes current personal-loan service through its main Contact Us system.
Main Customer Support:
855-456-7634
Main SoFi Customer Support:
855-456-7634
855-456-7634
855-456-7634
855-456-7634
SoFi’s current Contact Us page also provides product-specific workflows for credit-card inquiries.
SoFi does not publish one universal billing-only number.
Use:
855-456-7634
855-456-7634
IR@sofi.com.
PR@sofi.com.
SoFi primarily publishes Investor Relations email and digital contacts rather than one permanent general investor phone number.
SoFi does not prominently publish one universal applicant HR number.
Careers:
SoFi does not publish a dedicated corporate emergency hotline.
For suspected fraud or unauthorized financial activity, customers should sign in securely and contact SoFi Customer Support promptly.
For most banking, lending, credit-card, investing, account, and general service questions, call 855-456-7634. Current live support hours are Monday through Thursday from 5:00 AM to 7:00 PM PT and Friday through Sunday from 5:00 AM to 5:00 PM PT. Mortgage customers can call 844-763-4466 Monday through Friday from 6:00 AM to 6:00 PM PT.
Before calling, have the account email, relevant loan or account type, payment information, transaction date, and any case number available. SoFi’s Contact Us page also separates support by product, which can help customers reach the right service group more quickly.
SoFi Technologies, Inc.
234 1st Street
San Francisco, CA 94105
United States
Current SEC filings identify this as SoFi Technologies’ principal executive office.
234 1st Street
San Francisco, CA 94105
United States
Anthony Noto
He has served as SoFi’s CEO since 2018 and remains the current Chief Executive Officer.
As of December 31, 2025:
Approximately 6,100 employees
About:
82% U.S.-based
and:
18% international.
Current company information reports:
Approximately 14.7 million members.
SoFi Bank, N.A. is a:
Nationally chartered bank
and:
Member FDIC.
SoFi Technologies trades on:
Nasdaq
under:
SOFI
IR@sofi.com
PR@sofi.com.
Customers may have complaints involving banking, loans, credit cards, investing, mortgages, payments, credit reporting, account access, fees, fraud, or Customer Service. Keep account information, statements, transaction records, payment confirmations, screenshots, correspondence, and case numbers before escalating.
Start by calling 855-456-7634 and explain the issue clearly. Identify the relevant product, such as Checking and Savings, Personal Loans, Student Loans, Invest, Credit Card, or Mortgage, and provide applicable dates and transaction information. Ask the representative to document the complaint and provide any case or reference number available. Keep notes of the date, representative, and promised follow-up.
If the complaint involves a mortgage, contact Home Loans at 844-763-4466. Credit-reporting disputes, payment correspondence, student-loan issues, mortgage payments, and investment checks each have dedicated mailing instructions on SoFi’s official Contact Us page. Use the exact address associated with the product rather than sending financial correspondence to the general headquarters address.
If the first contact does not resolve the issue, request additional review by the relevant account, lending, banking, compliance, or customer-resolution team. Provide the original case information and a concise timeline of what happened. For credit-reporting complaints, use the specific dispute address published for the affected product and keep copies of all supporting documentation.
For a serious unresolved corporate matter, correspondence can be sent to SoFi Technologies, Inc., 234 1st Street, San Francisco, CA 94105. Include your contact information, account type, prior complaint history, dates, relevant transaction details, and the resolution requested. Do not include passwords or unnecessary security credentials. Current SEC filings confirm this as SoFi’s principal executive office.
If the complaint remains unresolved, the correct external authority depends on the product. Banking complaints may involve the Office of the Comptroller of the Currency or Consumer Financial Protection Bureau, brokerage disputes may involve FINRA or the SEC, and credit-reporting matters may involve consumer-credit regulators. Customers should preserve statements, dispute letters, case numbers, and SoFi’s responses before escalating.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.