See’s Candies Headquarters & Corporate Office

 

About See’s Candies

See’s Candies is a historic American confectionery company known for boxed chocolates, truffles, brittles, nuts, toffees, caramels, fudge, lollypops, seasonal candy, and gift assortments. The company was founded in Los Angeles in 1921 by Charles See, using recipes inspired by his mother, Mary See. Its black-and-white shops and Mary See imagery became defining elements of the brand, while the company’s longstanding philosophy of “Quality Without Compromise” helped it develop an unusually loyal customer base.

The business has expanded from its first Los Angeles shop to more than 250 shops worldwide, with locations across more than 35 U.S. states as well as international operations. See’s also sells through its e-commerce business, corporate gifting, fundraising programs, partner programs, seasonal pop-up shops, and delivery channels. Despite its national reach, much of its candy production remains closely associated with its California Candy Kitchens.

See’s has been part of Berkshire Hathaway since January 1972, when Warren Buffett and Charlie Munger acquired the company. It remains a Berkshire subsidiary rather than a separately traded corporation. Pat Egan is the current President and CEO, having taken over the CEO role in 2019. Current 2026 corporate registration information continues to identify See’s principal address as 210 El Camino Real, South San Francisco, CA 94080.

See’s Candies Headquarters & Corporate Office Address

Current Headquarters

See’s Candies, Inc.
210 El Camino Real
South San Francisco, CA 94080
United States

Current 2026 state corporate records identify this location as the principal and mailing address of See’s Candies, Inc.

Corporate Office

210 El Camino Real
South San Francisco, CA 94080

This is See’s current corporate office and should not be confused with its Customer Service and distribution operations in Carson, California.

Mailing Address

For corporate-company correspondence, current corporate records use:

210 El Camino Real
South San Francisco, CA 94080

For ordinary Customer Service correspondence, See’s publishes a separate Carson address.

Other Important Address

See’s Candy Shops, Inc.
Attn: Customer Service
20600 South Alameda Street
Carson, CA 90810

This address is specifically published for Customer Service mail and should not be treated as See’s corporate headquarters.

Quick Information

Corporate Phone Number

See’s does not prominently publish a current general headquarters switchboard on its main customer website.

For general inquiries use:

800-347-7337

Customer Service Number

800-347-7337

See’s accepts calls and texts at this number.

Corporate Office Address

210 El Camino Real, South San Francisco, CA 94080

Headquarters Address

210 El Camino Real, South San Francisco, CA 94080

Email

customerservice@sees.com

Industry

Confectionery, Candy Manufacturing, Specialty Retail, E-Commerce and Corporate Gifting

Founded

1921

Founder: Charles See.

Number of Shops

250+ shops worldwide.

Ownership

Berkshire Hathaway

Berkshire acquired See’s in 1972.

Corporate Office Hours

See’s does not publish public walk-in headquarters hours.

Customer Service hours are:

Monday to Friday: 8:00 AM to 4:30 PM Pacific Time.

Website

https://www.sees.com/

Careers Page

https://www.sees.com/careers/

See’s Candies Products & Services

Boxed Chocolates

Boxed chocolates are the core of See’s traditional product assortment. Customers can purchase pre-selected collections or assorted boxes containing creams, caramels, nuts, chews, truffles, and other chocolates, with options ranging from small gifts to larger family-size assortments.

Custom Mixed Boxes

See’s allows customers in participating channels to create customized assortments by selecting favorite chocolates and candies. This service is particularly popular with customers who want to avoid unwanted pieces in a standard assortment or build personalized gifts.

Truffles

See’s offers chocolate truffles with smooth flavored centers and chocolate coatings. The company introduced its truffle line in the 1980s after extensive recipe development, and truffles remain an important premium product category.

Peanut Brittle

Peanut Brittle is one of See’s best-known products and has long been associated with Berkshire Hathaway and Warren Buffett. It combines roasted peanuts with a crisp caramelized candy base and is sold in gift boxes and other formats.

Toffee

See’s sells several toffee-based products combining buttery candy, nuts, and chocolate. These products are popular for gifting and frequently appear in both regular and seasonal assortments.

Caramels

See’s offers multiple caramel varieties, including chocolate-covered caramels, nut caramels, and specialty pieces. The recipes emphasize the company’s traditional small-batch confectionery approach.

Nuts and Chews

Nuts and Chews boxes combine nut-centered chocolates with chewy caramels and other classic pieces. This assortment is one of See’s long-running boxed-candy categories.

Lollypops

See’s produces its distinctive square Lollypops and Little Pops in flavors including Butterscotch, Chocolate, Café Latté, and seasonal varieties. A dedicated Burlingame Candy Kitchen was opened in 1998 specifically for lollypop production.

Fudge

See’s produces chocolate and nut-based fudge using recipes consistent with its traditional confectionery approach. Chocolate Walnut Fudge is among the products particularly associated with the brand’s history and loyal customer following.

Sugar-Free Candy

See’s sells selected sugar-free chocolate and candy products for customers seeking alternatives to its standard confectionery assortment. Customers with dietary or health considerations should review ingredient and nutrition information before purchase.

Seasonal Candy

The company develops seasonal packaging and specialty candies for Valentine’s Day, Easter, Mother’s Day, Halloween, Thanksgiving, Christmas, and other occasions. Seasonal product selections vary throughout the year.

Gift Boxes and Gift Baskets

See’s sells gift-ready assortments for birthdays, holidays, thank-you gifts, business recognition, anniversaries, and other occasions. Product combinations range from traditional candy boxes to more elaborate gift packages.

Corporate Gifting

See’s provides dedicated corporate gifting and event services for organizations purchasing large quantities of candy for employees, customers, meetings, conferences, or celebrations.

Phone: 800-877-7337
Email: volumesavings@sees.com.

Volume Savings

Businesses, organizations, and customers placing larger orders can qualify for volume-purchasing programs. These services support corporate gifts, events, customer appreciation, and recurring bulk purchases.

Fundraising

Schools, nonprofits, teams, clubs, and other organizations can use See’s fundraising programs to sell candy and raise funds.

Fundraising Phone: 800-733-7123
Email: FR@sees.com.

Yum-Raising

Yum-Raising is See’s online fundraising option, allowing organizations to create a digital fundraising storefront and receive a portion of qualifying sales.

Support: 877-599-7337.

Online Shopping

Customers can order candy directly at

https://www.sees.com/

Online service includes shipping, order tracking, product information, gift ordering, and seasonal assortments.

Gift Cards

See’s offers gift cards that can be used for eligible purchases. Customers can also check gift-card balances through the company’s website.

Shop Pickup and Local Shopping

Customers can shop at See’s retail locations throughout the United States. Store availability, hours, seasonal inventory, and local services vary by location.

See’s Candies Corporate Phone Numbers

Corporate Phone Number

A separate current corporate headquarters switchboard is not prominently published on See’s main website.

For general assistance:

800-347-7337

Corporate Headquarters Number

No current separate publicly promoted headquarters number was located in See’s current customer materials.

Headquarters Number

Use general Customer Service:

800-347-7337

Corporate Office Number

No separate current verified corporate-office number is prominently published.

Customer Service Number

800-347-7337.

Customer Support Number

800-347-7337

Toll-Free Number

800-347-7337

International Number

310-604-6200.

Corporate Gifting & Events Number

800-877-7337

Email

volumesavings@sees.com.

Fundraising Number

800-733-7123

Email

FR@sees.com.

Yum-Raising Number

877-599-7337.

Partner Program

See’s does not prominently publish a partner-program phone number.

Email

licenseeInquiry@sees.com.

Sales Number

General sales and ordinary orders use

800-347-7337

Corporate bulk sales use

800-877-7337

Billing Number

No separate universal billing-only line is published. Order or payment concerns can be directed to 800-347-7337.

Regional Office Number

No universal regional-office number is published.

Branch Office Number

Each retail shop may have its own local number, available through the official Shop Locator.

Emergency / After-Hours Number

See’s does not publish a corporate emergency hotline. Customer Service is closed outside its published hours.

Investor Relations Number

Not applicable at the See’s level.

See’s is a wholly owned Berkshire Hathaway subsidiary.

Media / Press Number

No permanent press telephone number is prominently published.

Media Email: mediaInquiries@sees.com.

Human Resources Number

No universal applicant HR number is prominently listed.

Careers

https://www.sees.com/careers/

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at See’s Candies

For general inquiries, product questions, order problems, shipping concerns, or feedback, call or text 800-347-7337. Current Customer Service hours are Monday through Friday from 8:00 AM to 4:30 PM Pacific Time. Customers can also email customerservice@sees.com. If your issue relates to an online order, keep the order number, purchaser name, email address, shipping information, and product details ready before contacting the company.

For a purchase made in a See’s shop, contacting the shop manager can often resolve a local transaction or service problem more quickly. For specialized issues, use the dedicated department instead: corporate gifting at 800-877-7337, fundraising at 800-733-7123, Yum-Raising at 877-599-7337, or the international line at 310-604-6200. This avoids unnecessary transfers through general support.

If the first representative cannot resolve an order, quality, refund, or service problem, ask for additional Customer Service review and keep the same email thread or case history. See’s specifically advises customers not to send credit-card information in ordinary written communications, so payment details should only be provided through appropriate secure channels.

How to File a Complaint Against See’s Candies

Complaints may involve product quality, an incorrect order, shipping damage, missing items, store service, food safety, refunds, corporate gifts, fundraising orders, or another See’s transaction. Before contacting the company, gather the receipt or order number, product name, purchase date, shop location, shipping label, photographs, lot or packaging information where relevant, and previous support correspondence.

Step 1: Contact Customer Service

Call or text 800-347-7337 or email customerservice@sees.com. Clearly describe the problem and provide the order number or receipt information. If the complaint involves damaged, incorrect, or potentially defective candy, keep the packaging and take clear photographs before disposing of the product so Customer Service can evaluate the issue.

Step 2: Contact the Relevant Department

Use the specialized department when the complaint is tied to a particular service. Corporate gifting issues should go to 800-877-7337, fundraising matters to 800-733-7123, and Yum-Raising concerns to 877-599-7337. Store-specific service complaints should first be raised with the local shop manager, while online-order problems belong with central Customer Service.

Step 3: Request Supervisor or Management Review

If the first response does not resolve the complaint, ask for a supervisor or senior Customer Service review. Explain the original complaint, what action was already offered, and why the issue remains unresolved. Keep the representative’s name, dates of contact, refund or replacement promises, tracking numbers, and any other commitments in writing where possible.

Step 4: Use the Company’s Written Complaint Channel

Email customerservice@sees.com or use the company’s official Contact Us form to create a written record. Include photos, order details, store information, and the remedy you are requesting. Avoid including full payment-card numbers or other sensitive financial information in email, consistent with See’s own Customer Service warning.

Step 5: Contact Corporate Headquarters

For a serious unresolved corporate issue, write to See’s Candies, Inc., 210 El Camino Real, South San Francisco, CA 94080. For routine Customer Service mail, the company publishes Attn: Customer Service, 20600 South Alameda Street, Carson, CA 90810. Clearly identify all earlier attempts at resolution and send copies rather than original documents.

Step 6: Use the Specialized Complaint or Dispute Department

For large corporate orders, fundraising transactions, licensing relationships, or other specialized arrangements, escalate through the department that administered the transaction. If a complaint concerns a contractual business relationship rather than a normal retail purchase, review the applicable order documents and terms to determine whether additional written notice requirements apply.

Step 7: File With the Appropriate Regulator

Potential food-safety, contamination, labeling, or allergen concerns may fall under the U.S. Food and Drug Administration, state food-safety regulators, or local health authorities depending on the issue. Complaints concerning a particular retail shop may also involve the local health department when they relate to sanitation or food handling rather than ordinary customer service.

Step 8: Use Consumer Protection or Financial Dispute Options

For an unresolved payment dispute, customers can contact the payment-card issuer when appropriate. Broader consumer complaints may also be submitted to the relevant state Attorney General or consumer-protection agency. These channels are more appropriate for genuine billing or consumer-law disputes than for ordinary dissatisfaction that See’s Customer Service is still actively reviewing.

Step 9: Consider Formal Legal or Arbitration Procedures

If a substantial unresolved dispute remains after normal escalation, review the current terms governing the specific purchase or business arrangement. Depending on the transaction, legal remedies may involve small-claims court, civil litigation, or another dispute mechanism. Preserve receipts, product evidence, written communications, tracking records, and proof of all prior attempts to resolve the matter before seeking formal legal advice.