Robinhood
Robinhood
Robinhood Markets, Inc. is an American financial services company offering investing, trading, cryptocurrency, retirement, credit-card, banking, and related financial products. Vladimir Tenev and Baiju Bhatt founded Robinhood in 2013 with the stated goal of expanding access to financial markets through mobile technology and commission-free trading.
Robinhood operates through multiple regulated subsidiaries. Its products may include stocks, exchange-traded funds, options, futures, event contracts, cryptocurrency, retirement accounts, managed portfolios, cash-management features, credit cards, and a self-custody cryptocurrency wallet. Availability, eligibility, fees, protections, and regulatory treatment vary by product and jurisdiction.
Robinhood Markets, Inc. is headquartered at 85 Willow Road, Menlo Park, CA 94025. The company is publicly traded on the Nasdaq Stock Market under the ticker symbol HOOD. Robinhood reported approximately 2,900 full-time employees at the end of 2025, before announcing a workforce reduction in 2026.
650-761-7789
Robinhood publishes this number as its general Support information line and identifies it with its corporate organization.
The number provides general information only. Account-specific questions must be handled through authenticated Robinhood Support.
Robinhood does not use one telephone number for every customer-service matter.
Customers should sign in through the Robinhood application or website to chat with Support or request a callback. Product-specific support numbers are listed in the Corporate Phone Numbers section below.
Robinhood Markets, Inc.
85 Willow Road
Menlo Park, CA 94025
United States
Robinhood Markets, Inc.
85 Willow Road
Menlo Park, CA 94025
United States
Robinhood does not publish one general email address for brokerage, account, or transaction support.
Robinhood Wallet Support: walletsupport@robinhood.com
Account-specific concerns should be handled through authenticated in-app or website support.
Financial Services, Brokerage, Financial Technology, Cryptocurrency, and Consumer Finance
2013
Approximately 2,900 full-time employees as of the end of 2025.
Robinhood subsequently announced a workforce reduction of approximately 10% in 2026, so the year-end figure should not be treated as the exact current employee count.
Robinhood does not publish general public visiting hours for its Menlo Park headquarters.
Support chat is available through Robinhood’s authenticated support system. Phone support for investing features is generally available from 7:00 AM to 9:00 PM Eastern Time, Monday through Friday, excluding holidays. Hours vary for other products.
Robinhood’s annual reports, quarterly results, SEC filings, stock information, shareholder materials, and governance documents are available through Robinhood Investor Relations.
Robinhood publishes employment opportunities in engineering, product, compliance, finance, brokerage operations, cryptocurrency, customer experience, legal, security, and other business areas.
Robinhood provides investing, trading, cryptocurrency, retirement, banking, credit-card, and financial-management services through multiple subsidiaries and partner institutions.
Robinhood allows eligible customers to buy and sell stocks and exchange-traded funds through its application and website.
Orders are subject to market conditions, trading hours, account restrictions, settlement requirements, and securities regulations.
Eligible customers may be able to purchase fractional interests in supported stocks and exchange-traded funds.
Not every security is eligible for fractional trading, and minimum order requirements can apply.
Approved customers can trade eligible options contracts through Robinhood.
Options involve significant financial risk and are not suitable for every investor. Account approval depends on the customer’s financial information, investing experience, and other eligibility requirements.
Robinhood offers futures trading to eligible customers through the appropriately registered subsidiary.
Futures involve leverage and substantial risk. Customers can lose more than the amount initially committed to a position.
Eligible customers may be able to trade event contracts based on specified outcomes.
Availability, contract terms, trading hours, settlement procedures, and regulatory treatment depend on the product and jurisdiction.
Robinhood Crypto allows eligible customers to buy, sell, and transfer supported digital assets.
Cryptocurrency is volatile, can lose value, and may not receive the same protections as securities or insured bank deposits.
Eligible customers can transfer supported cryptocurrency into or out of Robinhood.
Cryptocurrency transactions may be irreversible. Customers should verify the asset, network, amount, and wallet address before submitting a transfer.
Robinhood Wallet is a separate self-custody cryptocurrency wallet.
Users are responsible for protecting their wallet credentials and recovery information. Robinhood cannot necessarily reverse transactions or restore access when recovery information is lost.
Robinhood provides eligible individual retirement accounts.
Products may include traditional and Roth IRAs, contribution matching for eligible customers, recurring investments, and other retirement features.
Robinhood Strategies provides eligible customers with managed investment portfolios.
Management fees, investment methodology, risks, minimum balances, and account eligibility are governed by the applicable advisory agreement.
Robinhood Gold is a paid membership offering selected premium features.
Benefits may include research, higher eligible deposit yields, retirement matching, advanced market data, margin access, and other features under the current terms.
Approved customers may be able to borrow against eligible securities through margin investing.
Margin trading increases financial risk and can result in forced sales, interest charges, and losses exceeding the customer’s deposited cash.
Robinhood provides spending and debit-card services to eligible customers.
Card services, direct deposit, ATM access, transaction limits, issuing-bank information, and account protections depend on the applicable agreement.
Robinhood offers eligible credit-card products through the responsible issuing institution and related Robinhood business.
Credit approval, rates, fees, rewards, limits, and benefits are governed by the cardholder agreement.
Robinhood offers eligible banking and cash-management features through partner institutions.
Robinhood itself is not a bank. Deposit insurance depends on whether funds are placed with eligible FDIC-insured program banks and whether applicable insurance requirements are satisfied.
Robinhood Legend is a browser-based trading platform designed for active traders.
Features may include customizable layouts, charts, watchlists, market data, and advanced order-entry tools.
650-761-7789
This number is associated with Robinhood Markets, Inc. and is published as the general Robinhood Support information line.
It is not intended to resolve account-specific questions.
650-761-7789
This number is associated with Robinhood’s Menlo Park corporate headquarters.
Customers should use authenticated Support for brokerage, cryptocurrency, card, banking, or transaction issues.
650-761-7789
Robinhood publishes this number for general Support information.
The representative or recording may direct customers to in-app support for account-specific assistance.
650-761-7789
This is Robinhood’s principal public corporate and general-information number.
Customers should not provide passwords, two-factor authentication codes, or complete financial-account details through an unsolicited call.
650-761-7789
This line provides general support information only.
Robinhood states that account-specific questions must be handled through authenticated in-app or website support.
888-275-8523
This number is published for eligible Robinhood Crypto support.
Agents on this line are limited to the supported products identified by Robinhood.
888-275-8523
Robinhood publishes this number for Robinhood Spending support.
Customers should have their account and transaction information available but should never disclose a password or one-time sign-in code.
888-275-8523
This number is published for Robinhood Cash Card assistance.
It may be used for eligible card, spending, transaction, or account concerns.
1-800-469-7205
Robinhood publishes this number for California residents with eligible Spending or Cash Card concerns.
Agents on this line can only assist with the specified products.
Robinhood provides email support for its self-custody cryptocurrency wallet.
Email: walletsupport@robinhood.com
Customers should never send a recovery phrase, private key, password, or complete security credentials by email.
Gold Card customers should open the Robinhood Credit Card application and select:
Menu → Help Center
Robinhood does not direct Gold Card customers to the ordinary brokerage information line for account-specific card support.
Robinhood provides brokerage support through authenticated chat and callback requests.
Customers should sign in, select the relevant issue, and request a callback when telephone assistance is available.
Robinhood provides investor resources through its official Investor Relations website.
A separate current Investor Relations telephone number was not identified in the official public information reviewed.
Robinhood maintains an official press website for company announcements and media resources.
A separate verified general media telephone number was not identified, so no unverified number should be included.
Robinhood directs job applicants to its official careers website.
A separate public HR telephone number was not identified. Applicants should follow the contact instructions provided in the relevant job listing or recruiting correspondence.
Sign in to the Robinhood application or website, open Account, select Help, choose Contact Support, and identify the product or transaction involved. Customers can begin a support chat or request a callback when their inquiry is eligible for telephone support. Robinhood states that callbacks typically occur in less than 30 minutes, although actual wait times vary. The company sends a notification identifying the number that will call when the customer is next in line.
For Robinhood Crypto, Spending, or Cash Card support, customers can call 888-275-8523. California residents with eligible Spending or Cash Card concerns can call 1-800-469-7205. Before contacting Support, gather the account email, transaction identifier, security symbol, order details, transfer date, amount, bank information, screenshots, and previous case number. Never share a password, two-factor authentication code, recovery phrase, or private key.
Robinhood Markets, Inc.
85 Willow Road
Menlo Park, CA 94025
United States
Corporate Phone: 650-761-7789
This is Robinhood Markets, Inc.’s principal executive-office and corporate headquarters address.
Robinhood Financial LLC provides eligible brokerage services within the Robinhood organization.
Customers should use authenticated Support and the mailing or legal-notice address identified in their brokerage agreement. Brokerage checks, securities certificates, identity documents, or dispute notices should not be mailed to corporate headquarters without verified instructions.
Robinhood Securities, LLC provides clearing and related brokerage functions.
Account-specific correspondence should be sent only through the address or secure method provided in the applicable customer agreement or by Robinhood Support.
Robinhood Crypto, LLC provides eligible cryptocurrency services.
Cryptocurrency complaints should begin through Robinhood Support or 888-275-8523 rather than being mailed directly to the corporate headquarters.
Robinhood Wallet is a self-custody cryptocurrency product.
Support Email: walletsupport@robinhood.com
Never mail or email a cryptocurrency recovery phrase, private key, or complete wallet credentials.
Robinhood operates offices and teams in additional U.S. and international locations.
These offices should not be presented as the company’s principal headquarters unless Robinhood identifies them as principal executive offices in current corporate filings.
Determine whether the complaint involves brokerage, stocks, options, futures, event contracts, Robinhood Crypto, retirement, Strategies, Spending, Cash Card, Gold Card, Banking, or Robinhood Wallet.
The responsible entity and complaint process depend on the product involved.
Sign in through the official Robinhood application or website.
Open the Help section, choose Contact Support, and select the issue that most closely matches the complaint.
Use Robinhood’s authenticated chat to explain the problem.
The customer can review previous chats through the Support tools and maintain a written record of the complaint.
Request a telephone callback when the inquiry is eligible.
Robinhood will send a notification and identify the number from which the company expects to call. Be cautious if an unsolicited caller claims to represent Robinhood.
For Robinhood Crypto, Spending, or Cash Card concerns, call:
888-275-8523
California residents with eligible Spending or Cash Card concerns can call:
1-800-469-7205
Keep relevant records such as:
Do not provide passwords, authentication codes, wallet recovery phrases, or private keys.
If the complaint involves an unauthorized trade, transfer, card transaction, account takeover, or cryptocurrency withdrawal, contact Robinhood Support immediately.
Change compromised credentials and notify the connected bank or card issuer when appropriate.
Ask Robinhood to document the complaint and provide a case or reference number.
Record the date, time, representative’s name when available, communication method, and resolution offered.
If the first representative cannot resolve the complaint, request review by a supervisor or the team responsible for brokerage operations, transfers, disputes, cards, cryptocurrency, fraud, or compliance.
Financial complaints and error notices can have strict deadlines. Review the relevant customer agreement and account statement promptly.
Use the mailing address, secure portal, or complaint method identified in the agreement for the responsible Robinhood subsidiary.
Do not assume that the Menlo Park headquarters is the correct legal-notice address for every brokerage, cryptocurrency, card, or banking product.
For appropriate unresolved corporate correspondence:
Robinhood Markets, Inc.
85 Willow Road
Menlo Park, CA 94025
United States
Include copies of supporting records and the existing case number. Do not include passwords, authentication codes, complete card numbers, recovery phrases, or private keys.
Depending on the product, unresolved complaints may be directed to the Financial Industry Regulatory Authority, Securities and Exchange Commission, Commodity Futures Trading Commission, National Futures Association, state securities regulator, Consumer Financial Protection Bureau, or another regulator with jurisdiction.
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