Rivian
Rivian
Rivian Automotive, Inc. is an American electric vehicle and automotive technology company that designs, develops, manufactures and sells electric vehicles, software, charging products and related services. The company is kn
own for the R1T electric pickup truck, R1S electric SUV, commercial electric delivery vehicles and the newer R2 platform. Rivian also develops vehicle software, autonomy technology, battery systems, charging infrastructure and digital services intended to support an integrated electric mobility ecosystem.
Rivian’s modern corporate structure dates to 2009, when founder and Chief Executive Officer RJ Scaringe began developing the company that later became Rivian Automotive. Rivian Automotive, Inc. was incorporated in Delaware in March 2015. The company has expanded from vehicle development into manufacturing, service, charging, insurance and software, with major facilities in California, Illinois and Georgia. Rivian’s common stock trades on Nasdaq under ticker symbol RIVN.
Rivian’s principal executive headquarters are at 14600 Myford Road, Irvine, California 92606. The company reported 15,232 employees across North America and Europe as of December 31, 2025, including employees of its consolidated joint venture. Rivian also opened a new East Coast Headquarters in Atlanta, Georgia in August 2026, but Irvine remains the principal executive headquarters shown in current SEC filings.
1-888-748-4261
1-888-RIVIAN1
This is Rivian’s current corporate and Customer Service telephone number and continues to appear in 2026 SEC filings.
1-888-748-4261
Rivian publishes this number for U.S. Customer Service. Customers can also contact the company through the Rivian app, online chat or email.
Rivian Automotive, Inc.
14600 Myford Road
Irvine, CA 92606
United States
This is Rivian’s current principal executive-office address.
Rivian Automotive, Inc.
14600 Myford Road
Irvine, California 92606
United States
Current June and July 2026 SEC filings continue to identify this location as Rivian’s principal executive headquarters.
Customer Service: customerservice@rivian.com
Privacy: privacy@rivian.com
Candidate Accommodation: candidateaccommodations@rivian.com
Rivian publishes customerservice@rivian.com in its vehicle-support documentation as an official customer-contact email.
Electric Vehicles, Automotive Manufacturing, EV Technology, Vehicle Software, Charging Infrastructure, Automotive Services and Mobility
2009
Rivian’s operating history began with founder RJ Scaringe’s electric-vehicle venture, while the current Rivian Automotive, Inc. legal corporation was incorporated in Delaware in March 2015.
15,232 employees
Rivian reported 15,232 employees across North America and Europe as of December 31, 2025, including the consolidated joint venture.
Rivian does not publish ordinary public walk-in hours for its Irvine corporate headquarters.
Customer Service is available through digital support, app-based assistance, email and telephone. Roadside Assistance operates 24 hours a day, 365 days a year.
The Rivian website provides vehicle configuration, purchase information, charging resources, service information, careers and Investor Relations.
Rivian Automotive, Inc. trades on the Nasdaq Global Select Market under ticker symbol RIVN.
Its Investor Relations resources provide SEC filings, earnings information, governance documents and shareholder materials.
Rivian recruits across engineering, manufacturing, software, autonomy, service, finance, charging, supply chain and corporate operations.
The Rivian R1T is an all-electric pickup truck designed for both everyday use and outdoor recreation.It combines electric performance, cargo capability, software features and off-road functionality.
The R1S is Rivian’s electric SUV.It is designed for passenger transportation, family use, travel and outdoor recreation while sharing significant platform technology with the R1T.
R2 is Rivian’s smaller electric SUV platform aimed at a broader consumer market.Production began in 2026, and deliveries started with early configurations before expanding to additional versions.
Rivian manufactures commercial electric delivery vehicles designed for fleet customers.The company’s commercial vehicle program originally became widely known through its relationship with Amazon.
Rivian manufactures vehicles at its plant in Normal, Illinois.The company is also developing a major manufacturing facility in Georgia to support future production growth.
Rivian develops significant portions of its own vehicle software, including user interfaces, vehicle controls, connectivity and digital services.
Rivian develops driver-assistance and autonomy technology using internally developed hardware and software.In 2026, the company highlighted its proprietary Rivian Autonomy Processor as part of its technology strategy.
Rivian has developed its own vehicle computing silicon for autonomy and other advanced vehicle functions.The company positions vertically integrated hardware and software as an important part of its technology approach.
The Rivian Adventure Network is Rivian’s fast-charging network designed to support long-distance EV travel.The network has expanded to support Rivian owners and, at selected locations, other electric vehicles.
Rivian Waypoints chargers provide Level 2 charging at destinations such as hotels, parks and recreational locations.
Rivian sells home-charging equipment for customers who want to charge their vehicles at their residence.
Rivian operates service centers and mobile-service programs to maintain and repair customer vehicles.
Mobile Service allows certain repairs and maintenance tasks to be completed at a customer’s location when the required work can be performed outside a service center.
Rivian offers 24/7 Roadside Assistance.
Roadside Assistance:
1-844-748-4264
1-844-RIVIAN4
Rivian offers insurance products and services in supported markets.
Insurance Support:
1-888-748-4268
1-888-RIVIAN8
The Rivian mobile app allows owners to interact with their vehicle, charging, service and account information.
Customers can request and manage vehicle service through the Rivian app and digital support system.
Rivian vehicles receive software updates remotely, allowing the company to add or improve vehicle features over time.
Rivian sells vehicle accessories, lifestyle merchandise and Adventure Gear through its online store.
Rivian offers selected pre-owned vehicles through its own sales channels.
The company provides electric commercial vehicles and related services for enterprise fleet customers.
1-888-748-4261
This is Rivian’s current SEC-listed corporate telephone number.
1-888-748-4261
Current headquarters:
14600 Myford Road
Irvine, CA 92606
1-888-748-4261
Rivian’s current filings and Customer Service documents use the same number.
1-888-748-4261
This is appropriate for corporate and general Rivian contact.
1-888-748-4261
Rivian publishes this number for Customer Service and owner assistance.
1-888-RIVIAN1
1-888-748-4261
Customers can also email:
1-888-748-4261
This is Rivian’s principal U.S. toll-free customer and corporate contact number.
Rivian does not publish a separate conventional nationwide Sales Number.
Customers can purchase or configure vehicles directly through Rivian’s website and retail Spaces.
Customer Service: 1-888-748-4261
Roadside Assistance: 1-844-748-4264
Service: 1-855-748-4265
Rivian does not publish one general billing-only telephone number.
Customers should use Customer Service or the support channel associated with their purchase, financing, charging or insurance account.
Rivian maintains offices and service facilities throughout North America and Europe but does not publish one universal regional-office number.
Rivian service centers, retail Spaces and other local facilities may have location-specific operating information.
For principal corporate headquarters:
1-888-748-4261
Rivian operates in multiple countries and maintains localized support channels.
Canada uses separate support contacts, while European customer service varies by market.
Roadside Assistance: 1-844-748-4264
Rivian Roadside Assistance is available 24/7 for eligible vehicles and situations.
Rivian does not prominently publish a permanent Investor Relations phone number through its primary consumer support pages.
Investors should use Rivian’s official Investor Relations website for current contact information.
Rivian maintains a corporate media and stories platform for press inquiries.
A permanent universal press telephone number is not prominently published through Customer Service.
Rivian does not publish one universal public HR telephone number.
Applicants should use Rivian Careers.
For recruitment accessibility accommodations:
candidateaccommodations@rivian.com
Not applicable in the hospitality sense.
Rivian customers can schedule demo drives and other experiences through the company’s website and retail locations.
1-844-RIVIAN4
1-844-748-4264
This service is available 24 hours a day, 365 days a year.
1-855-RIVIAN5
1-855-748-4265
This number is published in Rivian owner documentation for vehicle service support.
1-888-RIVIAN8
1-888-748-4268
This number supports Rivian Insurance customers where the service is available.
For ordinary owner, vehicle, purchase or service assistance, call 1-888-RIVIAN1 (1-888-748-4261) or email customerservice@rivian.com. Rivian also allows customers to use in-app support and online chat through the Rivian Support Center. For active roadside situations, use 1-844-748-4264, which operates 24 hours a day, 365 days a year.
Before contacting Rivian, have the vehicle identification number, account email, order or reservation details, service request and any relevant photographs or error messages available. For vehicle-repair concerns, use the Rivian app or Customer Service so the company can determine whether mobile service or a service-center appointment is appropriate. Corporate headquarters at 14600 Myford Road should generally not be used as the first point of contact for routine vehicle-service issues.
Rivian Automotive, Inc.
14600 Myford Road
Irvine, CA 92606
United States
Corporate Phone: 1-888-748-4261
Current 2026 SEC filings confirm this as Rivian’s principal executive-office address.
14600 Myford Road
Irvine, California 92606
United States
This remains the company’s official principal executive headquarters.
Rivian’s Irvine facilities support teams working in vehicle engineering and design, supply chain, logistics, information technology and software.
In August 2026, Rivian opened a new East Coast Headquarters in Atlanta, Georgia.
The Atlanta office supports finance, administration, customer service, facilities and other corporate functions. Rivian stated that the facility initially has capacity for approximately 300 people and is expected to grow beyond 500.
The Atlanta office is an East Coast headquarters, but it does not replace Rivian’s SEC-listed principal executive headquarters in Irvine, California.
Rivian’s major vehicle manufacturing plant is located in Normal, Illinois.
The facility manufactures Rivian vehicles and began R2 production in 2026.
Rivian is also developing a new manufacturing campus at Stanton Springs North in Georgia.
The manufacturing facility is distinct from the Atlanta East Coast corporate headquarters.
Rivian’s Palo Alto operations focus heavily on software, vehicle electronics, cloud connectivity, controls and autonomy.
Rivian’s Los Angeles-area facilities support electric motors, inverters, charging products and related technical development.
Rivian Automotive, Inc.
Attn: Privacy Office
14600 Myford Road
Irvine, CA 92606
Email: privacy@rivian.com
Rivian’s May 2026 privacy notice confirms this current contact information.
Owners and customers experiencing a problem involving a Rivian vehicle, order, service appointment, repair, charging product, account or Customer Service interaction should gather relevant records before escalating the complaint.
Call:
1-888-748-4261
or email:
Owners should open the Rivian app and use the service or support tools associated with their vehicle.
This can help Rivian access the correct vehicle and account information.
Rivian provides chat support through its Support Center.This can be useful for order, charging, account and service questions.
If the complaint involves a vehicle defect or repair, create a service request.Rivian can determine whether the issue should be handled through Mobile Service or a Service Center.
Call:
1-844-748-4264for eligible roadside situations.This line operates 24/7.
Retain:
Vehicle identification information
Service records
Photographs
Repair estimates
Emails
App messages
Order documentation
Case numbers
If the first repair or Customer Service response does not resolve the problem, continue through the existing case whenever possible.Provide specific details about what remains unresolved.
Ask Rivian Customer Service whether the issue can be reviewed by an appropriate service supervisor, customer-experience specialist or other escalation team.
For broader unresolved corporate correspondence:
Rivian Automotive, Inc.
14600 Myford Road
Irvine, CA 92606
Phone: 1-888-748-4261
If the issue involves a warranty claim, retain the warranty guide, repair records and service communications.
Rivian’s warranty documentation states that Customer Service coordinates warranty repair support and determines the appropriate repair location.
If a significant warranty, vehicle-safety, payment or consumer dispute remains unresolved, the applicable next step may involve vehicle-safety regulators, state motor-vehicle agencies, consumer-protection channels, arbitration or other remedies depending on the circumstances.
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