Ring
Ring LLC is an American smart home security company best known for its video doorbells, indoor and outdoor security cameras, alarm systems, smart lighting, connected security features, and home-monitoring subscriptions. The company began in Southern California in 2012, when founder Jamie Siminoff developed the idea of allowing homeowners to see and speak with visitors at the front door through a smartphone. That idea eventually developed into the Ring Video Doorbell and a broader connected home-security ecosystem.
Ring designs products that allow customers to monitor entrances, indoor areas, yards, driveways, and other parts of their property through the Ring app. Its product lineup now includes video doorbells, security cameras, Ring Alarm products, accessories, smart lighting, subscription plans, and professional monitoring options. Ring’s current company information continues to describe its mission around making neighborhoods and homes safer through accessible smart security technology.
Ring became part of Amazon in April 2018 after Amazon completed its acquisition of the company. Amazon reported paying approximately $839 million, net of cash acquired, for Ring. Ring continues to operate as a recognizable smart-home security brand within Amazon’s Devices & Services organization alongside products and teams such as Blink, Amazon Key, and Amazon Sidewalk.
Ring does not currently publish a separate general corporate switchboard number.
The primary verified U.S. Ring contact number is:
1-800-656-1918
1-800-656-1918
Ring’s current official About and support resources identify this as its U.S. Customer Support number.
Ring LLC
12515 Cerise Avenue
Hawthorne, CA 90250
United States
This address appears in Ring’s current U.S. warranty and licensing documentation.
Ring LLC
12515 Cerise Avenue
Hawthorne, CA 90250
United States
Ring does not currently label a separate address specifically as its public-facing “corporate headquarters” on its main U.S. About page. Current legal, warranty, and regulated alarm-business materials use the Hawthorne address.
Privacy: privacy@ring.com
Media: media@ring.com
Influencer Relations: influencers@ring.com
Community Programs: communityprograms@ring.com
Smart Home Security, Consumer Electronics, Home Monitoring, Video Doorbells, Security Cameras and Alarm Systems
2012
Ring’s official company history states that the business began in a Southern California garage in 2012.
Ring does not currently publish a verified standalone employee total for Ring LLC.
Because Ring operates within Amazon’s Devices & Services organization, Amazon’s total workforce should not be presented as Ring’s employee count.
Ring does not publish standard walk-in visitor hours for its corporate facilities.
Customer Support: Available 24 hours a day, 7 days a week.
Ring is not separately publicly traded.
Ring is part of Amazon.com, Inc., which trades on Nasdaq under the ticker symbol AMZN.
Amazon Investor Relations:
https://www.amazon.jobs/content/en/teams/devices-services/ring
Ring employment opportunities are handled through Amazon’s careers platform under its Devices & Services organization.
Ring provides smart home security hardware, software, connected services, subscriptions, and monitoring solutions designed to help customers observe and respond to activity around their homes.
Video doorbells remain Ring’s best-known product category.
Ring offers battery-powered and wired doorbells that allow customers to receive motion notifications, view live video, and communicate with visitors through two-way audio using the Ring app.
Ring offers battery-powered Video Doorbells for homes where customers prefer a wireless installation.
Depending on the model, available capabilities can include video monitoring, motion detection, package alerts, two-way communication, and integration with Ring Protect subscription features.
Ring also offers wired doorbell models designed for continuous power.
Current models range from mainstream wired doorbells to higher-end products such as the Wired Doorbell 4K Elite.
Ring’s indoor cameras are designed to help customers monitor rooms and other interior spaces.
Features vary by model and can include live video, motion notifications, two-way communication, and video recording with a compatible Ring Protect subscription.
Ring offers multiple outdoor camera designs for monitoring yards, driveways, entrances, garages, and other exterior areas.
Available products include battery, wired, plug-in, and solar-compatible camera options.
Ring Spotlight Cam products combine security-camera functionality with integrated lighting.
They are intended for areas where homeowners want both video monitoring and motion-activated illumination.
Ring Floodlight Cam products combine security cameras with high-output exterior floodlights.
These devices are designed for outdoor locations such as driveways, side yards, garages, and larger entry areas.
Ring Alarm is the company’s home-security alarm system.
The system can use devices such as contact sensors, motion detectors, keypads, range extenders, and compatible accessories to monitor doors, windows, and interior areas.
Ring Alarm Pro combines home-security functionality with additional networking and backup capabilities.
Customers can add compatible Ring Protect services for features such as professional monitoring and backup connectivity.
Eligible Ring customers can subscribe to plans that include professional alarm monitoring.
With qualifying Ring systems and subscriptions, monitoring personnel can request emergency-response assistance when certain security or safety events occur.
Ring offers subscription plans that add recording, intelligent alerts, extended video features, and other services to compatible devices.
Current U.S. plan options include Ring Solo, Ring Multi, and Ring Pro, with different features and levels of coverage.
Ring Solo is designed to provide subscription features for one eligible camera or video doorbell.
Current features can include video recording, smart alerts, extended Live View, and device modes.
Ring Multi provides subscription coverage for compatible Ring devices at one location.
It includes additional benefits such as extended warranty coverage for qualifying devices.
Ring Pro is Ring’s higher-level home-security subscription.
It includes advanced intelligence features and eligible professional monitoring services for compatible Ring Alarm systems.
Ring also offers Virtual Security Guard as a premium monitoring option for qualifying customers.
The service adds live video monitoring and real-time intervention capabilities to supported security configurations.
Compatible Ring Protect subscriptions can save video from eligible doorbells and cameras.
Current Ring plans provide access to recorded event history for up to 180 days, subject to plan terms and account settings.
Live View allows customers to open the Ring app and watch live video from compatible cameras and doorbells.
This can be used even without a Ring Protect subscription on supported products.
Ring devices can notify users when supported cameras or doorbells detect motion.
More advanced alert types can be available with eligible subscriptions and compatible devices.
Qualifying Ring Protect plans can provide more specific alerts for people, packages, or vehicles detected by compatible devices.
Availability depends on the product and subscription.
Selected subscription features can identify tagged familiar people.
This functionality is offered as part of Ring’s advanced intelligent security features on compatible products and plans.
Ring’s advanced plans can provide text descriptions explaining what triggered a camera event.
These features are designed to help customers understand activity without having to immediately open every video.
The Ring mobile app serves as the main control interface for Ring products.
Customers can receive alerts, access Live View, communicate through supported devices, manage settings, review recorded events, and control compatible security products.
Ring offers connected lighting products designed to improve visibility around a property.
Compatible smart lights can work with the broader Ring ecosystem and selected security devices.
Ring sells accessories for installation, power, charging, mounting, networking, and customization.
Examples include batteries, solar panels, chargers, mounting hardware, power adapters, chimes, and replacement components.
Ring currently provides a one-year limited warranty for eligible new and Certified Refurbished Ring devices purchased from Ring, Amazon, or authorized resellers.
Warranty terms, exclusions, and remedies depend on the specific product and applicable law.
Ring uses a relatively small number of centralized support numbers. The main U.S. number currently serves Customer Support, product assistance, account support, security-related concerns, and other customer matters.
Ring does not publish a separate corporate switchboard number on its current main corporate pages.
The primary public Ring number is:
1-800-656-1918
No distinct verified headquarters telephone number is publicly listed separately from Ring Customer Support.
For public assistance:
1-800-656-1918
No separate public Corporate Office number is currently listed.
Customers should use Ring Customer Support unless they have been given a department-specific contact.
1-800-656-1918
This is Ring’s primary verified U.S. Customer Support number.
1-800-656-1918
Ring’s current Contact Us page states that telephone support is available 24/7.
1-800-656-1918
This is Ring’s main verified U.S. toll-free support number.
+1-310-929-7085
Ring has published this number for international support in its official product documentation and international contact resources.
1-800-656-1918
Ring’s current security page directs U.S. customers with a device-related security issue to this number.
1-800-656-1918
Customers with subscription, monitoring, device, or account questions can use Ring’s general Customer Support channel.
1-800-656-1918
Ring Alarm customers can contact the main support team for setup, troubleshooting, and account assistance.
1-800-656-1918
Ring specifically directs customers with certain Ring.com orders, including eligible order numbers beginning with 004, to contact Customer Support at this number for return assistance.
Ring does not publish a separate universal Sales telephone number.
Customers can shop directly through Ring.com or contact Customer Support for product assistance.
1-800-656-1918
This is the primary U.S. support number.
Ring does not publish a separate universal Billing Department telephone number.
Questions involving subscriptions, Ring.com charges, refunds, or account billing should be directed to Customer Support.
Ring does not publish one universal Regional Office phone number.
International and regional support varies according to country.
Not generally applicable.
Ring does not operate conventional consumer branches or retail offices.
No public local-office telephone directory is maintained for Ring corporate facilities.
Customer issues should be handled through the centralized support system.
1-800-656-1918
Ring Customer Support operates 24/7.
For an active police, fire, medical, burglary, or life-threatening emergency, customers should contact local emergency services rather than relying solely on ordinary Ring Customer Support.
Ring does not maintain a separate Investor Relations department because it is part of Amazon.
Amazon investor inquiries should be handled through Amazon Investor Relations.
Ring does not currently publish one permanent media telephone number on its main About page.
Ring does not publish a universal public HR telephone number for applicants.
Current employment opportunities should be accessed through Amazon Jobs.
Not applicable.
Ring is a smart-home security and consumer electronics company and does not operate a conventional reservation or booking service.
Customers who need live assistance can call Ring Customer Support at 1-800-656-1918. Ring’s current official Contact Us information states that phone assistance is available 24 hours a day, seven days a week. Customers should have their Ring account email, device model, serial or device information when available, purchase details, and a clear explanation of the issue ready before contacting support. Ring also offers live chat through its official Contact Us page for customers who prefer written real-time assistance.
For account-security concerns, device vulnerabilities, suspicious emails, unauthorized access, subscription problems, returns, or technical troubleshooting, the same U.S. support number can be used. International customers may use their regional support channels, and Ring has also published +1-310-929-7085 as an international contact. Customers should never share passwords or one-time verification codes with an unsolicited caller claiming to represent Ring.
Ring’s current official U.S. legal and warranty materials identify:
Ring LLC
12515 Cerise Avenue
Hawthorne, CA 90250
United States
Ring’s current limited warranty identifies Ring LLC at this address, while current U.S. alarm licensing information also lists Ring Protect Inc. at 12515 Cerise Avenue. This makes Hawthorne the strongest current official address for Ring’s U.S. legal and regulated operations.
Ring LLC
12515 Cerise Avenue
Hawthorne, CA 90250
United States
This address appears in Ring’s current warranty documentation.
Ring Protect Inc.
12515 Cerise Avenue
Hawthorne, CA 90250
United States
Phone: 1-800-656-1918
Ring’s current licensing page associates this address with Ring Protect Inc. and its U.S. alarm-monitoring licenses.
Ring LLC
1523 26th Street
Santa Monica, CA 90404
United States
This address was historically associated with Ring’s corporate operation and remains visible in some Ring privacy pages and older official materials.
Because Ring’s newer warranty and alarm licensing documents use 12515 Cerise Avenue, Hawthorne, the Santa Monica address should be described as a former, legacy, or still-used specialized correspondence address, rather than automatically presented as the current primary headquarters.
Some Ring regional privacy notices continue to provide:
Ring LLC
1523 26th Street
Santa Monica, CA 90404
United States
Email: privacy@ring.com
Customers submitting privacy requests should follow the address shown in the privacy policy applicable to their country or region.
Ring is part of Amazon.com, Inc.
Amazon’s current principal executive offices are:
Amazon.com, Inc.
410 Terry Avenue North
Seattle, WA 98109-5210
United States
Corporate Phone: 206-266-1000
This is Amazon’s headquarters, not Ring’s California operating address.
Ring employees and teams are part of Amazon’s Devices & Services organization.
Current opportunities are available at:
https://www.amazon.jobs/content/en/teams/devices-services/ring
Customers who have a complaint involving a Ring device, subscription, technical problem, billing charge, return, refund, warranty claim, account access, privacy issue, alarm service, or Customer Support experience should collect the relevant information before contacting the company. Keep your order number, device model, Ring account email, subscription details, payment records, screenshots, support case numbers, and previous correspondence. For account-security complaints, also record the date and nature of any suspicious login, email, notification, or other activity without sharing passwords or authentication codes.
Begin by calling Ring Customer Support at 1-800-656-1918 or using the live chat available through Ring’s official Contact Us page. Explain the problem clearly and provide the account, device, order, or subscription details required to identify the issue. Ring currently provides telephone support 24 hours a day, seven days a week, which means customers do not need to wait for conventional weekday office hours for ordinary technical assistance. Ask the representative to document the complaint and provide a support case or reference number if available. Keep the representative’s name, date of contact, and any troubleshooting or resolution steps provided.
If the first support representative cannot resolve the issue, ask whether the case can be escalated to the appropriate technical, billing, subscription, warranty, account-security, or supervisory team. Explain what troubleshooting or support steps have already been completed and identify exactly what remains unresolved. Provide relevant screenshots, order information, billing records, or device details when requested through an approved Ring support channel. Avoid starting multiple unrelated support cases for the same issue unless instructed to do so, as maintaining one case history can make escalation easier. Keep all case numbers and written communications for future reference.
Certain complaints should use Ring’s specialized reporting channels rather than only ordinary Customer Support. Security vulnerabilities can be reported through Ring’s security and bug-bounty resources, while privacy questions can be directed to privacy@ring.com. Returns should follow Ring’s current return instructions, and warranty claims should follow the procedure in the applicable limited warranty. If the complaint involves an alarm-monitoring service, explain that specifically so it can be directed to the appropriate Ring Protect team. Save copies of all submissions, confirmation emails, shipping records, and other supporting documentation.
For a serious unresolved complaint, customers may send written correspondence using Ring’s current official legal address at Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States. Include your full name, contact information, Ring account email, device or order information, relevant dates, support case numbers, and a chronological explanation of what happened. Clearly describe the steps already taken through Customer Support and state the resolution you are requesting. Attach copies rather than originals of receipts, correspondence, photographs, or other supporting materials. Keep a full copy of your letter and proof of delivery for your records.
If a serious issue remains unresolved after using Ring’s internal support and escalation process, the appropriate external option depends on the nature of the complaint. Consumer purchase or billing disputes may involve a payment provider or consumer-protection agency, privacy complaints may fall under a relevant privacy regulator, and regulated alarm-service concerns may involve the applicable state licensing authority. Security emergencies should be reported to appropriate emergency or law-enforcement services rather than treated as ordinary customer-service complaints. Before escalating externally, organize support case numbers, receipts, subscription records, screenshots, emails, and notes from previous conversations with Ring. This documentation can demonstrate both the original problem and your attempts to resolve it directly with the company.
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