Qdoba
QDOBA Mexican Eats is a fast-casual Mexican restaurant brand known for customizable burritos, bowls, tacos, quesadillas, nachos, salads, breakfast items, catering, and its signature queso and guacamole offerings. The brand was founded in Denver, Colorado in 1995 as Zuma Fresh Mexican Grill. It later operated as Z-TECA before adopting the QDOBA Mexican Grill name in 1999 and eventually becoming QDOBA Mexican Eats.
QDOBA currently operates a heavily franchised restaurant system across the United States, Canada, and Puerto Rico. As of September 2026, the company said QDOBA and its franchise partners operated approximately 875 restaurants, with a long-term target of roughly 2,000 locations and an ambition to open around 100 restaurants annually as expansion accelerates. Its menu remains centered on made-to-order Mexican-inspired food, with customers able to customize entrées using proteins, rice, beans, sauces, salsas, queso, guacamole, vegetables, and other toppings.
QDOBA is privately held and is currently a portfolio company of Butterfly Equity, a Los Angeles-based private-equity firm focused on the food sector. Butterfly acquired QDOBA in 2022 after previous ownership by Apollo Global Management. QDOBA is led by CEO John Cywinski, and the company continues to invest in restaurant growth, remodeling, digital ordering technology, marketing, and franchise expansion.
QDOBA does not prominently publish one universal public corporate switchboard for ordinary guest questions.
For franchise development:
858-766-4596.
QDOBA does not prominently publish one universal nationwide guest-service phone number across all restaurant issues.
For catering assistance and short-notice catering orders:
1-888-736-2224.
QDOBA Restaurant Corporation
350 Camino de la Reina, Suite 400
San Diego, CA 92108
United States
QDOBA Restaurant Corporation
350 Camino de la Reina, Suite 400
San Diego, CA 92108
United States
QDOBA’s current Terms of Use identify this San Diego address as the company’s principal place of business.
QDOBA directs website feedback, technical-support requests, and related communications through the contact email listed in its Terms of Use and through its online support channels.
Fast-Casual Restaurants, Mexican-Inspired Food, Franchising, Catering and Digital Food Ordering
1995
QDOBA began in Denver as Zuma Fresh Mexican Grill.
Approximately:
875 restaurants
as of September 2026.
Privately held
Current owner:
Butterfly Equity.
John Cywinski
He currently leads QDOBA’s expansion and long-term strategy.
https://www.qdoba.com/join-the-qdoba-team
QDOBA recruits restaurant, management, field-support, corporate, technology, operations, development, and other employees.
QDOBA offers fully customizable burritos with choices of protein, rice, beans, queso, guacamole, salsa, vegetables, sauces, and other toppings. Guests can also choose signature combinations where available.
Burrito bowls provide the same customizable ingredients as burritos without the tortilla. Customers can create bowls around rice, beans, protein, vegetables, queso, guacamole, sauces, and other toppings.
QDOBA serves customizable tacos with multiple protein, topping, sauce, and salsa combinations. Taco options can be purchased individually or as part of group meals and promotional offers.
Quesadillas combine melted cheese with the customer’s chosen protein and other ingredients. They are served with selected sides, dips, sauces, or salsas depending on the menu configuration.
QDOBA nachos are built with tortilla chips and customizable toppings such as queso, beans, proteins, vegetables, salsa, sour cream, and guacamole.
Guests can build salads using greens, proteins, vegetables, salsas, queso, guacamole, and dressings. Salads provide a lower-bread alternative while retaining the brand’s customizable format.
QDOBA is especially known for its signature queso products. The brand promotes free queso on create-your-own entrées, subject to current menu and promotional terms.
Guacamole is another major QDOBA offering and is promoted as a no-extra-charge option on qualifying create-your-own entrées.
QDOBA offers smaller meals intended for children, with simplified portions and customizable options. Availability and exact combinations vary by restaurant.
Selected restaurants offer breakfast items such as breakfast burritos and other morning meals. QDOBA’s menu currently lists breakfast availability until 10:30 AM at participating locations.
QDOBA catering includes build-your-own hot bars that allow groups to assemble burritos, tacos, bowls, or salads. These options are designed for offices, schools, celebrations, healthcare events, and other group occasions.
QDOBA offers individually packaged boxed catering meals containing a classic or queso burrito, chips, salsa, and dessert. This option is designed for meetings and events where individually packed meals are preferred.
Participating QDOBA restaurants provide catering delivery and setup for an additional fee. Standard guidance calls for advance notice, while short-notice catering requests can use 1-888-736-2224.
QDOBA Catering Rewards allows customers to earn one point per dollar spent on qualifying catering purchases and redeem points for free entrées, catering discounts, or selected digital rewards.
Regular QDOBA Rewards members currently earn 1 point per $1 spent and can redeem points for free food. Current program materials state that 125 points generally earn a free entrée in the United States.
The QDOBA mobile app allows customers to customize meals, place pickup or delivery orders, manage Rewards, and redeem available offers.
Customers can order directly through QDOBA.com for participating stores. The ordering platform supports menu customization, pickup, delivery, Rewards, and qualifying promotions.
QDOBA actively offers franchise development opportunities across priority and open markets. The system currently operates approximately 875 restaurants and continues to pursue substantial multi-unit growth.
QDOBA does not prominently publish one universal public corporate switchboard.
No separate verified public headquarters switchboard is prominently listed.
For corporate matters, written contact can be directed to the San Diego principal place of business.
No distinct public corporate-office phone number is prominently published.
QDOBA does not prominently publish one universal nationwide guest-service phone number.
Guest support is generally handled through the specific restaurant, QDOBA’s online support tools, or digital account channels.
1-888-736-2224
This number is specifically published for short-notice catering assistance.
858-766-4596
This is QDOBA’s current franchise-development contact.
Catering
1-888-736-2224
QDOBA does not publish a conventional nationwide consumer sales number.
Franchise development uses:
858-766-4596
No separate universal billing phone number is prominently published.
Restaurant billing concerns should begin with the location that processed the transaction.
No universal regional-office number is publicly listed.
Individual QDOBA restaurants have local phone numbers.
QDOBA operates in Canada and Puerto Rico but does not publish one universal international guest-service phone number.
No nationwide corporate emergency line is publicly promoted.
Not applicable.
QDOBA is privately held.
QDOBA media inquiries are handled through company communications contacts associated with individual press releases rather than one permanent public hotline.
No universal applicant HR phone is prominently published.
https://www.qdoba.com/join-the-qdoba-team
Not generally applicable.
For catering
1-888-736-2224
For a problem involving an order, food quality, refund, employee interaction, missing item, restaurant cleanliness, delivery, or payment, the best first route is to contact the QDOBA restaurant that prepared the order. Keep the restaurant address, order number, receipt, date, payment method, delivery platform, and photographs where relevant. Because a large percentage of QDOBA restaurants are franchised, local restaurant management is often best positioned to investigate and correct an individual transaction.
If the issue involves catering, call 1-888-736-2224 when appropriate. Rewards or app concerns should be submitted through QDOBA’s digital support channels, while corporate website feedback and technical-support requests can be routed through the communication method identified in QDOBA’s Terms of Use. For unresolved matters, provide a complete history so the corporate team can identify the correct franchise or operating group.
For a serious business or corporate matter, written correspondence can be directed to QDOBA Restaurant Corporation, 350 Camino de la Reina, Suite 400, San Diego, CA 92108. This is the current principal place of business listed in QDOBA’s official Terms.
QDOBA Restaurant Corporation
350 Camino de la Reina, Suite 400
San Diego, CA 92108
United States
QDOBA currently identifies this address as its principal place of business.
The San Diego address above currently functions as QDOBA’s principal corporate location.
No separate universal corporate mailing address is prominently published in the current company materials reviewed.
For restaurant-specific complaints, customers should use the individual QDOBA location involved before escalating to the San Diego corporate office.
QDOBA was founded in Denver, Colorado, and Colorado remains one of its strongest restaurant markets. However, the current principal corporate address is in San Diego, California.
Complaints can involve incorrect orders, food quality, refunds, restaurant staff, catering, Rewards, app problems, delivery, billing, cleanliness, accessibility, or franchise operations. Before escalating, gather the restaurant address, order or receipt number, transaction date, payment details, screenshots, photographs, delivery records, and any previous communication.
Begin with the QDOBA restaurant that handled the transaction. Ask for the manager on duty, provide your receipt or order number, explain exactly what occurred, and state the resolution you are seeking. Restaurant-level problems such as missing items, incorrect food, refunds, or staff interactions are generally best handled locally first.
For catering, use 1-888-736-2224 where appropriate. Rewards, website, app, franchise, or corporate matters should go through the relevant digital or business support channel rather than a local restaurant when the issue is not tied to a single transaction.
If the first response is not satisfactory, ask the restaurant for review by the General Manager, franchise owner, district manager, or other responsible operating leader. Provide the earlier manager’s name, date of contact, and what resolution was offered so the next reviewer has a complete history.
Submit the complaint through QDOBA’s available online contact or feedback system and include the restaurant location, order details, attachments, and previous escalation attempts. A written submission creates a useful record and can be forwarded to the appropriate franchise or corporate operations team.
For a serious unresolved issue, send correspondence to QDOBA Restaurant Corporation, 350 Camino de la Reina, Suite 400, San Diego, CA 92108. Include copies of receipts, case information, photographs, and previous communications. Clearly explain what outcome you are requesting.
If the complaint involves a franchise relationship, catering agreement, privacy issue, digital account, accessibility matter, or other specialized concern, request that QDOBA route it to the appropriate legal, digital, franchise, privacy, or operations team. Preserve all written responses for your records.
Food-safety or sanitation complaints can be filed with the local or state health department responsible for the restaurant. Accessibility complaints may involve relevant civil-rights authorities, while employment or workplace matters may fall under labor agencies depending on the issue.
For unresolved payment-card charges, contact the card issuer or payment provider. General consumer issues can also be filed with the state Attorney General or consumer-protection agency that has jurisdiction over the restaurant or transaction.
If the dispute is serious and cannot be resolved informally, review the Terms of Use and any applicable transaction or franchise agreement before pursuing arbitration or litigation. Preserve receipts, digital communications, account records, photographs, and proof of prior escalation before taking formal action.
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