PriceSmart Inc.
PriceSmart Inc.
PriceSmart, Inc. is a membership-based warehouse club operator headquartered in San Diego, California. The company was founded in 1996 by Sol Price and Robert Price, the same family associated with the development of the original Price Club warehouse model. PriceSmart adapted that membership-club concept primarily for customers in Central America, the Caribbean, Colombia, and selected U.S. territories, offering groceries, household merchandise, electronics, appliances, business supplies, fresh foods, and a growing range of services at warehouse-style prices.
PriceSmart’s business is built around paid memberships and high-volume retail operations. As of May 31, 2026, the company operated 57 warehouse clubs in 12 countries and one U.S. territory, including operations in Colombia, Costa Rica, Panama, Guatemala, the Dominican Republic, Trinidad, El Salvador, Honduras, Nicaragua, Jamaica, Aruba, Barbados, and the U.S. Virgin Islands. The company also reported approximately 2.14 million membership accounts and continued developing new clubs in Costa Rica, Jamaica, Guatemala, and Chile.
PriceSmart remains a publicly traded company listed on the Nasdaq Global Select Market under ticker PSMT. Current CEO David N. Price assumed the chief executive role in late 2025, while Robert E. Price serves as Executive Chairman. PriceSmart reported more than 12,000 employees as of August 31, 2025, with approximately 96% of its workforce located outside the United States. Fiscal 2025 net merchandise sales and overall financial performance reflected continued expansion of the warehouse-club model across Latin America and the Caribbean.
PriceSmart, Inc.
9797 Aero Drive, Suite 100
San Diego, CA 92123
United States
This is PriceSmart’s current principal executive office and corporate headquarters. Current SEC filings and PriceSmart’s own Investor Relations materials both confirm this address.
PriceSmart, Inc.
9797 Aero Drive, Suite 100
San Diego, CA 92123
United States
PriceSmart’s headquarters also supports its U.S. corporate management, buying operations, Investor Relations, governance, finance, and other administrative functions.
Current SEC filings use the same San Diego address for PriceSmart’s principal business and mailing address
9797 Aero Drive, Suite 100
San Diego, CA 92123
Shareholders requesting annual reports or proxy materials may write to
Investor Relations
PriceSmart, Inc.
9797 Aero Drive, Suite 100
San Diego, CA 92123.
Older PriceSmart documents may show other San Diego addresses, including locations associated with prior offices or individual executives. Those should not be treated as the current headquarters. The verified current corporate office is 9797 Aero Drive, Suite 100, San Diego, CA 92123.
858-404-8800.
PriceSmart does not publish one universal customer-service number covering every country. Members should normally contact the PriceSmart club or country-specific support channel serving their market.
9797 Aero Drive, Suite 100, San Diego, CA 92123
9797 Aero Drive, Suite 100, San Diego, CA 92123
Investor Relations: ir@pricesmart.com.
General member-service email addresses vary by country and club.
Membership Warehouse Clubs, Retail, Grocery, General Merchandise and E-Commerce
1996
12,000+ employees, based on the latest full-year workforce disclosure from fiscal 2025.
As of May 31, 2026
57 warehouse clubs
2.14 million membership accounts
Operations across 12 countries and one U.S. territory.
PriceSmart does not prominently publish public walk-in hours for its San Diego headquarters. Business and investor visitors should arrange meetings in advance.
Investor Relations
https://investors.pricesmart.com/
Careers
https://careers.pricesmart.com/
PriceSmart’s core business is membership-based warehouse retailing. Members gain access to warehouse clubs offering food, beverages, household products, electronics, appliances, personal-care products, business merchandise, seasonal goods, and imported products at high-volume pricing.
PriceSmart clubs offer packaged grocery products as well as refrigerated and fresh-food departments. Merchandise typically includes dairy products, frozen foods, beverages, pantry staples, produce, meat, seafood, bakery products, and other household food categories.
Many PriceSmart clubs operate dedicated fresh meat and seafood departments. The selection is intended to serve both household members and small businesses that purchase products in larger quantities.
PriceSmart warehouse clubs commonly operate bakery departments offering cakes, breads, pastries, and other baked products. Availability and custom-order options vary by club and market.
Members can purchase fruits, vegetables, and other fresh produce, with PriceSmart sourcing a significant portion of its overall merchandise from Latin America and Caribbean suppliers as well as international suppliers.
PriceSmart sells televisions, computers, phones, accessories, home electronics, and other consumer technology products. Product brands and inventory differ by country.
Warehouse clubs carry major and small appliances, including refrigerators, ranges, washers, dryers, air conditioners, kitchen appliances, and other home equipment where available.
PriceSmart offers furniture, mattresses, household storage, home-improvement items, seasonal goods, and décor in selected markets.
Small businesses are an important PriceSmart customer segment. Clubs sell bulk food, cleaning products, office products, restaurant supplies, storage solutions, and other merchandise suited to commercial buyers.
PriceSmart markets private-label products alongside national and international brands. Private brands provide members with alternative value-oriented choices across grocery, household, and other categories.
PriceSmart’s Click & Go platform allows members in supported markets to place orders online for curbside pickup or home delivery. PriceSmart includes Click & Go transactions in its reported retail transaction metrics.
Selected markets support delivery for online PriceSmart orders. Delivery availability, fees, minimums, and product eligibility depend on country and service area.
PriceSmart manages paid membership accounts that provide access to warehouse clubs, online ordering, member pricing, and other qualifying benefits. Current corporate data shows more than two million membership accounts.
Selected PriceSmart clubs provide optical services, eyewear, lenses, and vision-related merchandise. Availability differs by country and specific club.
Certain PriceSmart locations operate tire centers offering tires, installation, rotation, balancing, and other automotive-related services.
Selected PriceSmart markets offer pharmacy or health-related services. These are dependent on local regulation and club configuration.
Many clubs provide prepared food, food-court items, snacks, beverages, or ready-to-eat meals. The exact menu varies by country and warehouse.
858-404-8800.
858-404-8800
858-404-8800
858-404-8800
No single verified global customer-service number is published because PriceSmart operates across multiple countries. Members should use their local warehouse or country-specific PriceSmart support contact.
Use the applicable local club or national PriceSmart support channel.
No universal PriceSmart toll-free consumer number is publicly listed for all markets.
PriceSmart does not publish one universal sales number. Retail purchases are handled through warehouse clubs and PriceSmart.com.
No single global billing number is publicly listed. Membership and transaction questions should be directed to the member’s local PriceSmart club.
PriceSmart does not publish one universal regional-office number for all Central American, Caribbean, and Colombian operations.
Each warehouse club has its own local contact information.
The headquarters phone is
+1-858-404-8800
PriceSmart does not publish a universal public corporate emergency hotline.
858-404-8826.
ir@pricesmart.com
PriceSmart does not prominently publish one permanent media hotline. Corporate announcements generally route media or investor questions through corporate communications or Investor Relations.
No universal public HR number is listed. Careers inquiries should use the company’s careers platform.
Not applicable.
For corporate matters, shareholders, vendors, or business contacts can call PriceSmart’s San Diego headquarters at 858-404-8800. Investors and analysts should use 858-404-8826 or ir@pricesmart.com, which are PriceSmart’s verified Investor Relations contacts. Before calling, have the subject of the inquiry, company or membership information, market involved, and any relevant transaction or correspondence available.
For a membership, refund, product, delivery, Click & Go, or warehouse-service concern, the local PriceSmart club is normally the most appropriate first contact. PriceSmart operates in many countries, and member-support procedures can differ because pricing, payment methods, returns, delivery rules, and local regulations vary by market.
If the local club cannot resolve the matter, ask the store or country support team to escalate the issue to local management or the appropriate national operations team. Corporate headquarters should generally be used after local escalation or for issues involving company policy, legal matters, investor questions, or unresolved multi-location concerns.
PriceSmart complaints may involve membership charges, online orders, delivery, refunds, product quality, club employees, payment transactions, Click & Go orders, warranty issues, or other member-service concerns. Before escalating, gather your membership number, transaction receipt, order confirmation, warehouse location, dates, payment records, photographs where relevant, and details of earlier conversations.
Begin with the PriceSmart warehouse or customer-support channel responsible for the transaction. Explain the problem clearly and provide your membership number, receipt, order details, product information, and the resolution you are requesting. Keep the representative’s name and any case or reference number provided.
If the complaint involves a specific service such as Click & Go, tire service, optical, membership, delivery, bakery, electronics, or another department, ask to speak directly with that team. Department staff may have access to order history, inventory, warranties, delivery records, or specialized policies that general customer service cannot fully address.
If the first contact does not resolve the matter, request a club manager, department manager, or customer-service supervisor. Provide a short timeline of what happened, who has already been contacted, and why the proposed resolution is not sufficient. Ask for the complaint to be formally documented.
Use PriceSmart’s country-specific contact form, email, or written member-service channel where available. Written complaints should include the warehouse location, membership information, dates, receipts, photographs, and the requested remedy. Keep screenshots or copies of all submissions.
For a serious unresolved matter, write to PriceSmart, Inc., 9797 Aero Drive, Suite 100, San Diego, CA 92123. Corporate headquarters can be appropriate when a complaint involves broader policy, repeated failed escalation, corporate conduct, or a matter extending beyond one warehouse.
If the dispute concerns shareholders or securities matters, contact Investor Relations at 858-404-8826 or ir@pricesmart.com. For warranties, financial services, card-related issues, or third-party services, use the provider responsible for that particular product or service.
The correct regulator depends on the country and issue. Food-safety complaints may involve local health or food authorities, consumer-finance complaints may involve financial regulators, and publicly traded company concerns may involve securities regulators such as the U.S. Securities and Exchange Commission.
For unresolved consumer disputes, customers may contact the relevant consumer-protection authority in the country where the transaction occurred. Cardholders may also dispute qualifying charges through their bank or payment-card issuer when appropriate.
If all normal escalation options fail and the dispute involves significant financial loss, contractual rights, or another serious matter, review the membership terms and local law to determine whether mediation, arbitration, small-claims court, or another legal process is available. Preserve receipts, correspondence, delivery records, photographs, and all prior responses before taking formal action.
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