Oakley
Oakley is an American performance eyewear and sports-lifestyle brand founded in California in 1975. The company became known for combining unconventional industrial design with sports-oriented materials and optical technology. Over time, Oakley expanded from specialized performance products into sunglasses, prescription eyewear, snow goggles, helmets, apparel, footwear, accessories, and other equipment used by professional athletes, recreational users, and lifestyle consumers around the world.
Oakley’s current product portfolio places particular emphasis on sunglasses and prescription eyewear, including proprietary performance-lens technologies such as Prizm. It also sells snow and cycling products, custom eyewear, helmets, apparel, bags, accessories, and connected eyewear. The brand’s Foothill Ranch operation remains an important center for design, engineering, product development, manufacturing-related functions, and brand activity, as shown by current Oakley-specific engineering and production job postings.
Oakley is no longer an independent company. Luxottica acquired Oakley in November 2007, and Oakley is now part of EssilorLuxottica, the global eyewear and vision-care group created by the combination of Essilor and Luxottica. EssilorLuxottica operates in more than 150 countries and owns or manages major brands and retail networks including Oakley, Ray-Ban, Persol, Oliver Peoples, Sunglass Hut, LensCrafters, and Target Optical.
Oakley, Inc.
One Icon
Foothill Ranch, CA 92610
United States
Oakley’s current official product-safety information identifies Oakley, Inc., One Icon, Foothill Ranch, CA 92610 USA as the manufacturer address for Oakley frames, prescription products, custom eyewear, and goggles. Current Oakley store information also labels the One Icon site as its headquarters location.
Oakley’s principal California corporate and brand campus is
One Icon
Foothill Ranch, CA 92610
Current EssilorLuxottica career postings continue to list a range of Oakley engineering, manufacturing, quality, and product positions in Foothill Ranch, confirming substantial ongoing corporate and operational activity at the site.
Oakley’s headquarters includes an official Oakley Store Lobby at One Icon. The retail location is open separately from normal corporate functions and currently lists its own local store number.
Oakley’s global parent company is EssilorLuxottica, headquartered in Paris, France. Oakley remains a U.S.-origin brand with its principal brand campus in Foothill Ranch, California.
Oakley does not prominently publish a separate corporate switchboard distinct from Customer Support.
Current primary U.S. support
800-403-7449
800-403-7449
Monday through Friday, 8:30 AM to 5:30 PM ET.
One Icon, Foothill Ranch, CA 92610
One Icon, Foothill Ranch, CA 92610
Customer Care: customercare@oakley.com.
Eyewear, Sports Equipment, Performance Apparel, Prescription Eyewear, Wearable Technology and Accessories
1975
Oakley was founded in California.
Oakley does not publish a separate current standalone employee count because it operates within EssilorLuxottica.
Oakley products are distributed internationally through Oakley stores, e-commerce, EssilorLuxottica retail channels, independent retailers, and optical businesses across numerous markets.
Corporate office hours are not publicly listed.
The Oakley Store Lobby at One Icon currently lists
Monday through Friday, 9:00 AM to 6:00 PM.
Oakley itself does not maintain standalone Investor Relations.
https://www.essilorluxottica.com/en/investors/
https://careers.essilorluxottica.com/
Oakley is best known for performance sunglasses designed for sports, outdoor activities, and everyday use. Its frames and lenses combine impact protection, optical clarity, lightweight materials, and designs tailored to activities such as cycling, running, golf, baseball, motorsports, and water sports.
In addition to technical sports eyewear, Oakley sells lifestyle sunglasses designed for casual and everyday use. These products maintain the brand’s distinctive design language while offering a wider range of shapes and fashion-oriented styles.
Oakley Prizm lenses are designed to enhance color, contrast, and visual detail in specific environments. Different Prizm configurations are offered for road cycling, trail use, snow, golf, everyday conditions, and other activities.
Oakley sells prescription frames and prescription sun lenses for customers who require vision correction. The brand also supports vision-insurance benefits online and through associated optical partners, depending on the customer’s plan.
Customers can order selected Oakley sunglasses with prescription lenses. This allows users to combine Oakley’s performance frame designs and lens technologies with individual vision prescriptions.
Oakley Custom allows customers to personalize qualifying eyewear by selecting frame, lens, logo, and other design options. Customization availability varies by product and region.
Oakley produces ski and snowboard goggles designed for winter-sports visibility and protection. The lineup incorporates lens technologies, helmet compatibility, ventilation, and multiple fit options.
Oakley sells helmets designed for road, mountain, and other cycling disciplines. Product lines emphasize fit, ventilation, impact protection, and integration with eyewear.
Snow helmets provide protective equipment for skiing and snowboarding. Models are designed to work alongside Oakley goggles and may incorporate adjustable fit, ventilation, and other winter-sports features.
Oakley has expanded into AI-enabled and connected eyewear through its parent company’s smart-glasses platform. EssilorLuxottica identified Oakley as one of the brands contributing to the company’s expanding AI-powered wearable category in 2026.
Oakley sells T-shirts, jackets, shorts, pants, jerseys, outerwear, and sports-oriented clothing. Apparel categories cover both lifestyle use and performance activities.
The brand offers footwear for selected sports, outdoor, and casual uses. Exact categories vary by market and season.
Oakley’s accessories include backpacks, duffels, travel bags, and equipment-carrying products. Designs range from everyday commuting options to sports-focused storage.
Oakley also sells gloves, socks, hats, belts, and other sports and lifestyle accessories.
Replacement lenses are available for numerous Oakley eyewear models. This allows customers to replace scratched lenses or adapt certain frames to different lighting conditions.
Oakley provides parts and product-support services for qualifying products. Availability depends on the model, age, warranty status, and whether replacement components remain in production.
Oakley provides limited warranties against qualifying manufacturing defects. Warranty terms vary by product category, and customers should retain proof of purchase when filing a claim.
Oakley provides online return and exchange processes for qualifying purchases. Current U.S. exchange assistance is available through 800-403-7449, with Customer Care guiding customers through the return and replacement process.
Oakley accepts multiple vision-insurance plans for qualifying eyewear purchases and also provides information for customers using out-of-network benefits. Customer Care can assist at 800-403-7449.
Oakley offers bulk-order and gifting services for organizations interested in purchasing larger quantities of products for employees, clients, events, or other business uses.
Oakley does not prominently publish a separate public corporate headquarters switchboard.
Primary support:
800-403-7449
For current public support and corporate routing
800-403-7449
800-403-7449
A distinct current corporate-office number is not prominently published.
800-403-7449
800-403-7449
customercare@oakley.com.
888-568-1694.
855-592-2237
Also presented as
1-855-LX-ACCESS.
949-672-6925
This is the retail store number at One Icon, not a general corporate switchboard.
800-403-7449.
800-403-7449
Oakley uses its main Customer Care channel to direct qualifying warranty and product-service requests.
800-403-7449
Oakley does not publish one universal consumer Sales Department phone number.
No separate public billing-only number is prominently listed.
Order and payment questions can use
800-403-7449
Oakley operates globally through EssilorLuxottica, with contacts varying by country.
No single worldwide support number applies to every country. Customers should use the local Oakley website for country-specific support.
Oakley does not publish a corporate emergency hotline.
Not applicable at the Oakley brand level.
Investor inquiries belong to EssilorLuxottica.
Oakley does not prominently publish a permanent consumer-facing media number on its U.S. support page.
No standalone public Oakley HR phone number is prominently published.
Careers are handled through EssilorLuxottica.
Not applicable.
For most order, product, return, exchange, prescription, insurance, or warranty questions, call 800-403-7449 Monday through Friday from 8:30 AM to 5:30 PM Eastern Time. Oakley also provides live chat and an online email form. Before contacting the company, have the order number, product model or SKU, purchase date, retailer information, proof of purchase, and photographs of any defective product available.
For gift-card balance questions, use 888-568-1694. Accessibility assistance is available at 855-592-2237. If the issue involves a purchase from a physical Oakley store, speaking with that store first is often appropriate, while purchases from Oakley.com should generally be handled through central Customer Care. Prescription and vision-benefit questions can also be routed through the main 800-403-7449 line.
For corporate correspondence, Oakley’s verified manufacturer and headquarters address remains One Icon, Foothill Ranch, CA 92610. The local 949-672-6925 number belongs to the Oakley headquarters lobby retail store and should not be confused with a dedicated corporate switchboard.
Oakley complaints may involve defective eyewear, warranty coverage, prescription lenses, incorrect orders, refunds, shipping, store experiences, smart glasses, gift cards, accessibility, or another product or service. Keep the receipt, order number, exact model, purchase date, retailer, photographs, shipping information, and previous Customer Care correspondence before escalating.
Call 800-403-7449 or use Oakley’s official Contact Us form or live chat. Explain the issue and provide the order number, product information, and requested resolution. If the complaint concerns a defective item, include photographs and proof of purchase because those materials can be important for warranty eligibility.
Use the appropriate service for the issue. Gift-card balance inquiries should use 888-568-1694, accessibility concerns can use 855-592-2237, while prescription, insurance, returns, and warranty questions can begin through 800-403-7449. If an eye examination was provided by an independent doctor or another EssilorLuxottica optical business, contact that provider directly for clinical or exam-related concerns.
If the first representative cannot resolve the complaint, request management or supervisor review. Provide the existing case information and a concise timeline of the problem. For a retail-store complaint, ask the store manager to review the transaction before escalating it to central Customer Care, particularly when the issue concerns employee behavior or an in-store return decision.
Submit the complaint through Oakley’s official online contact form so that a written record exists. Include detailed product and transaction information, previous contact dates, case numbers, photographs, and the requested outcome. Written documentation is especially useful when the dispute concerns warranty eligibility, incorrect products, or a promised refund.
For a serious unresolved issue, written correspondence can be sent to:
Oakley, Inc.
One Icon
Foothill Ranch, CA 92610
Current Oakley product-safety and manufacturer information confirms this address for Oakley, Inc.
Warranty complaints should proceed through Oakley’s product-service process, while smart-glasses issues should use the specific support flow for the connected product involved. Prescription disputes may also involve the optical provider or vision-benefit administrator. Clearly distinguish whether the dispute concerns manufacturing, prescription accuracy, insurance reimbursement, or customer-service handling so it reaches the right department.
Product-safety concerns can be reported to the U.S. Consumer Product Safety Commission when appropriate. Prescription eyewear or eye-exam concerns may involve a state optometry or professional-licensing authority depending on who supplied the service. Privacy concerns can be directed to the appropriate state privacy regulator where applicable.
General unresolved consumer complaints may be submitted to the relevant state Attorney General or consumer-protection agency. If the problem concerns an unauthorized payment, duplicate charge, or merchandise that was never delivered after ordinary resolution attempts, customers may also contact their card issuer or payment provider.
For significant unresolved contractual disputes, review the current Oakley or EssilorLuxottica purchase terms applicable to the transaction before pursuing formal action. The proper legal process can depend on where the item was purchased and which entity sold it. Preserve the receipt, warranty information, Customer Care correspondence, and all written decisions before consulting an attorney or using any applicable dispute-resolution process.
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