Levi Strauss & Co.
Levi Strauss & Co.
Levi Strauss & Co., commonly known as LS&Co., is a global apparel company headquartered in San Francisco, California. The business traces its roots to 1853, when Levi Strauss established a dry-goods business in San Francisco. In 1873, Levi Strauss and tailor Jacob Davis received a U.S. patent for riveted work pants, creating the foundation for modern blue jeans and the company’s iconic Levi’s brand. Today, LS&Co. is one of the world’s largest branded apparel businesses and remains particularly associated with denim and casual lifestyle clothing.
Current Levi Strauss & Co. brands include Levi’s, Levi Strauss Signature, and Beyond Yoga. The company sells jeans, tops, jackets, shorts, casual wear, accessories, activewear, and related products through company-operated stores, e-commerce, franchise partners, department stores, specialty retailers, and wholesale customers. Its products are sold in approximately 120 countries and 50,000 retail locations worldwide.
An important recent change is that Dockers is no longer part of Levi Strauss & Co. LS&Co. completed the final closing of its Dockers sale to Authentic Brands Group on February 27, 2026, allowing the company to focus more heavily on Levi’s and Beyond Yoga and its direct-to-consumer denim lifestyle strategy. Current President and CEO Michelle Gass has led the company since January 2024.
415-501-6000
This is the current main corporate number listed in Levi Strauss & Co.’s SEC filings.
1-800-872-5384
Current U.S. Customer Service hours
Daily: 7:00 AM to 7:00 PM Pacific Time, excluding holidays.
Levi Strauss & Co.
1155 Battery Street
San Francisco, CA 94111
United States
Levi Strauss & Co.
Levi’s Plaza
1155 Battery Street
San Francisco, CA 94111
United States
The company’s fiscal 2025 Form 10-K confirms this address as its principal corporate office.
Customer Service: help@levi.com
Investor Relations: Investor-Relations@levi.com
Media: NewsMediaRequests@levi.com.
Apparel, Denim, Fashion Retail, E-Commerce, Wholesale and Lifestyle Products
1853
San Francisco, California.
Approximately 19,000 employees worldwide
Current company information lists approximately
9,900 in the Americas
3,900 in Europe
5,200 in Asia.
Levi Strauss products are sold through approximately:
50,000 retail locations
in
120 countries.
At November 30, 2025, LS&Co. had
1,231 company-operated stores in 38 countries
including 1,217 Levi’s stores and 14 Beyond Yoga stores.
Approximately $6.3 billion.
Levi Strauss & Co. does not publish general public walk-in headquarters hours.Levi’s Consumer Customer Service operates daily from 7:00 AM to 7:00 PM PT, excluding holidays.
https://investors.levistrauss.com/
https://www.levistrauss.com/work-with-us/
Levi’s jeans remain the company’s core product category and include men’s, women’s, and children’s fits across classic, straight, slim, skinny, relaxed, loose, bootcut, flare, and other silhouettes.The Levi’s 501 family remains one of the brand’s most recognizable global products.
The 501 line is closely associated with the company’s heritage and the development of riveted denim workwear.Today it is offered in multiple fits, washes, fabrics, lengths, and interpretations for men and women.
Levi’s offers jeans, denim skirts, shorts, jackets, dresses, and other denim products designed across a broad range of fits and rises.Women’s products are a major strategic growth area for the company.
The men’s collection includes classic 501 jeans, straight-leg fits, slim fits, relaxed and loose silhouettes, trucker jackets, shorts, and other denim-based products.
The Trucker Jacket is another established Levi’s product family.It is available in traditional denim as well as seasonal fabrics, colors, and insulated versions.
Levi’s sells graphic T-shirts, basic tees, shirts, polos, sweatshirts, sweaters, and other casual tops for men, women, and children.
The company offers denim shorts, chino-style shorts, relaxed fits, cutoffs, and seasonal casualwear.
Outerwear includes denim jackets, sherpa-lined products, puffers, casual jackets, workwear-inspired pieces, and seasonal coats.
Levi’s women’s assortment includes denim dresses, casual dresses, skirts, and fashion products that extend the brand beyond traditional jeanswear.
Levi’s sells belts, hats, bags, wallets, socks, and other accessories designed to complement its apparel business.
Levi Strauss Signature targets more value-conscious shoppers and is distributed primarily through mass-market retailers and selected e-commerce channels.
Beyond Yoga is LS&Co.’s premium activewear and athleisure business.Its assortment includes leggings, tops, sports bras, loungewear, active dresses, and comfort-focused performance apparel.
The company operates Levi’s mainline and outlet stores in numerous international markets.At the end of fiscal 2025, LS&Co. operated 1,217 Levi’s retail and outlet stores in 38 countries.
Levi.com allows customers to purchase products directly online, manage orders, start returns or exchanges, and participate in the Red Tab loyalty program.
Levi’s Red Tab loyalty program provides members with points, account-based benefits, special offers, and certain return-related benefits.
Points are adjusted when qualifying orders are canceled or returned.
Eligible Levi.com purchases can generally be returned or exchanged within 30 days of delivery.
Online purchases can also be returned to participating Levi’s stores in the country of purchase.
Levi’s currently provides a two-year warranty against manufacturing and material defects for qualifying U.S. products, excluding normal wear and tear.
Levi Strauss sells products through department stores, specialty retailers, chain retailers, online merchants, and other wholesale partners around the world.
Outside the United States, numerous Levi’s brand-dedicated stores and shop-in-shops are operated by franchisees and other business partners.
415-501-6000.
415-501-6000
415-501-6000
415-501-6000
1-800-872-5384.
1-800-872-5384
help@levi.com
7:00 AM to 7:00 PM PT daily, excluding holidays.
1-800-872-5384
Levi’s currently uses the same number for assistance placing online orders.
1-800-872-5384
1-800-872-5384
Consumers can begin with Levi’s Customer Service for warranty guidance.
1-800-872-5384
No separate universal consumer Sales Department line is publicly listed.
No separate public billing-only telephone number is published.
Use Customer Service at 1-800-872-5384.
Levi Strauss maintains offices worldwide but does not publish one universal regional-office number.
Individual stores publish local numbers through the Levi’s Store Locator.
Levi’s uses country-specific support numbers.
For example, current Canadian Customer Service is
1-204-285-0897.
Levi Strauss & Co. does not publish a general corporate emergency hotline.
Current Investor Relations contact
415-501-6194
Email: Investor-Relations@levi.com.
415-501-7777
Email: NewsMediaRequests@levi.com.
Levi Strauss & Co. does not publish one universal applicant HR telephone number.
https://www.levistrauss.com/work-with-us/
Not applicable.
Levi Strauss & Co. is an apparel company.
For a consumer order, refund, exchange, damaged item, warranty claim, Red Tab account, or other Levi.com issue, call 1-800-872-5384. Live U.S. support is available daily from 7:00 AM to 7:00 PM Pacific Time, excluding holidays. Customers can also email help@levi.com or use live chat. Have the order number, account email, purchase date, product information, and photographs ready if the issue involves damage or a manufacturing defect.
If the purchase was made at an independent retailer such as Macy’s, Kohl’s, Amazon, or another third-party seller, Levi’s generally directs order, return, delivery, and refund issues back to that retailer because Levi’s cannot access the independent seller’s order system. Store-specific problems at a company-operated Levi’s location should first be raised with the store manager before contacting central Customer Service.
Corporate, shareholder, or media matters should use the appropriate specialized channel rather than Consumer Customer Service. Investor Relations can be reached at 415-501-6194, while Corporate Communications uses 415-501-7777.
Levi Strauss & Co.
Levi’s Plaza
1155 Battery Street
San Francisco, CA 94111
United States
This remains the company’s global headquarters and principal executive office.
1155 Battery Street
San Francisco, CA 94111
LS&Co. describes this as its primary corporate office and global headquarters.
Levi Strauss & Co.
1155 Battery Street
San Francisco, CA 94111
The current SEC mailing and business addresses are the same.
The company also maintains major commercial support offices in Belgium and Singapore, while Beyond Yoga is headquartered in Culver City, California.
No current headquarters relocation correction is required.Levi Strauss & Co. remains headquartered at Levi’s Plaza in San Francisco.
Complaints may involve online orders, refunds, returns, exchanges, warranty claims, store experiences, damaged merchandise, billing, loyalty points, privacy, or product quality. Before escalating, gather the receipt or order number, purchase date, retailer or store location, product style information, photographs, payment records, and previous Customer Service correspondence.
Call 1-800-872-5384, use live chat, or email help@levi.com. Explain the problem and provide the order number, product details, purchase date, and requested resolution. Customer Service is available daily from 7:00 AM to 7:00 PM PT, excluding holidays.
For a store purchase, speak with the store manager. For an online return, use the Levi.com return portal. Manufacturing defects can be handled under the two-year warranty process, while a purchase from an independent retailer should generally be addressed first with that retailer.
If the initial representative cannot resolve the matter, request a supervisor or higher-level Consumer Relations review. Provide the original case information and clearly state what outcome remains outstanding, such as a refund, replacement, warranty review, or loyalty adjustment.
Email help@levi.com so the complaint and evidence are documented in writing. Include photos, screenshots, tracking records, receipts, and prior case references where applicable. Keeping one complete correspondence thread can make escalation more efficient.
Serious unresolved corporate complaints can be sent to Levi Strauss & Co., 1155 Battery Street, San Francisco, CA 94111. Include a concise chronology and copies of supporting documents.
Investor complaints should use Investor Relations rather than Customer Service. Media inquiries should use Corporate Communications, while product-quality and warranty disputes should remain with Consumer Relations and the warranty process. The company publishes Investor-Relations@levi.com and NewsMediaRequests@levi.com for those specialized functions.
Product-safety complaints can be reported to the U.S. Consumer Product Safety Commission where applicable. Privacy matters may fall under state privacy regulators or Attorneys General, while securities-related matters involving the public company may fall under securities regulators depending on the nature of the complaint.
Customers with unresolved card charges or refund disputes may contact their payment-card issuer. General retail complaints can also be submitted to the relevant state Attorney General or consumer-protection office after direct escalation with Levi’s has failed.
For significant unresolved disputes, review the terms associated with the purchase, Levi.com, or the relevant service before starting a formal legal process. Depending on the dispute and applicable terms, mediation, arbitration, small-claims proceedings, or other legal remedies may be available. For substantial claims, consider obtaining advice from a qualified attorney.
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