IHOP Restaurant Headquarter & Corporate Office

About IHOP

IHOP, originally known as International House of Pancakes, is one of the largest family-dining restaurant brands in the world. The first restaurant opened on July 7, 1958, in Toluca Lake, California, and was founded by brothers Al and Jerry Lapin with early investors Al and Trudy Kallis. The concept initially centered on pancakes and breakfast, but over time expanded into a full-day restaurant serving breakfast, lunch, dinner, desserts, beverages, family meals, and takeout. The abbreviated IHOP name was introduced through marketing in 1973 and eventually became the identity most consumers recognize today.

IHOP currently operates through International House of Pancakes, LLC, a subsidiary of publicly traded Dine Brands Global, Inc. Dine Brands also owns Applebee’s and Fuzzy’s Taco Shop. As of December 28, 2025, there were 1,824 IHOP restaurants, including 1,658 under franchise agreements, 154 under area-license arrangements, and 12 company-owned restaurants. The system operated across 48 U.S. states, Washington, D.C., two U.S. territories, and 17 countries outside the United States. The overwhelming majority of IHOP restaurants are therefore independently operated by franchisees rather than directly managed by the corporate parent.

IHOP’s current Restaurant Support Center is in Pasadena, California, not at some of the older Glendale addresses that may still appear in legacy listings. Dine Brands Global uses the same Pasadena corporate location. The parent company’s common stock trades on the New York Stock Exchange under ticker DIN, while IHOP itself is not separately publicly traded. IHOP continues expanding through conventional franchising, international development, off-premise ordering, catering, loyalty programs, and newer dual-branded Applebee’s and IHOP restaurants.

IHOP Headquarters & Corporate Office Address

Current Headquarters

IHOP Restaurant Support Center
10 West Walnut Street
Pasadena, CA 91103
United States

IHOP’s current official FAQ identifies 10 West Walnut Street in Pasadena as the Restaurant Support Center. This is the most appropriate current headquarters address for the IHOP brand.

Corporate Office

International House of Pancakes, LLC / Dine Brands Global, Inc.
10 West Walnut Street, 5th Floor
Pasadena, CA 91103
United States

Dine Brands Global’s latest annual filing identifies the same address as its principal executive office.

Mailing Address

IHOP does not prominently publish a separate general-purpose corporate mailing address distinct from the Pasadena Restaurant Support Center.For formal brand correspondence, the current Pasadena corporate address should be used unless a specific IHOP department provides another address.

Other Important Address

For complaints involving a specific restaurant, customers should generally begin with the local IHOP location because most restaurants are independently owned and operated by franchisees.Local restaurant addresses and telephone numbers can be found through the official IHOP location finder.

Former / Historical Headquarters

IHOP’s corporate history states that the company moved its headquarters to Glendale, California, in 1991. Older pages and business directories may therefore continue to show Glendale corporate information. The current official Restaurant Support Center, however, is in Pasadena.

Quick Information

Corporate Phone Number

818-240-6055

This is Dine Brands Global’s current principal executive office number.

Customer Service Number

866-444-5144

IHOP publishes this as its Guest Relations Department number.

Corporate Office Address

10 West Walnut Street, 5th Floor, Pasadena, CA 91103

Headquarters Address

10 West Walnut Street, Pasadena, CA 91103

Email

IHOP does not prominently publish one universal Guest Relations email address.Customer messages can be submitted through the official IHOP Contact Us form.

For media inquiries

media@ihop.com.

Industry

Restaurants, Family Dining, Breakfast Restaurants, Foodservice and Franchising

Founded

1958

First restaurant

Toluca Lake, California.

Number of Employees

IHOP does not publish a reliable standalone employee total because the majority of restaurants are independently operated franchises.Corporate employees belong largely to Dine Brands, while restaurant-level employees are typically employed by franchisees.

Number of Restaurants

1,824 IHOP restaurants as of December 28, 2025

This included 1,812 franchised or licensed restaurants and 12 company-owned restaurants.

Corporate Office Hours

IHOP Guest Relations currently publishes

Monday: 8:00 AM to 7:00 PM Central Time
Tuesday to Friday: 8:00 AM to 5:00 PM Central Time.

Website

https://www.ihop.com/

Investor Relations / Careers Page

Investor Relations

https://investors.dinebrands.com/

Careers

https://www.dinebrands.com/en/careers

IHOP Products & Services

World-Famous Pancakes

Pancakes remain the signature product behind the IHOP brand. The current menu includes traditional buttermilk pancakes and rotating specialty or seasonal varieties, allowing the company to preserve its breakfast heritage while frequently refreshing flavors and promotions.

Breakfast Combos

IHOP offers breakfast combinations that pair eggs, pancakes, breakfast meats, hash browns, toast, and other morning favorites. These meals are served throughout much of the day rather than being limited strictly to traditional breakfast hours.

Stuffed ‘N Stacked Omelettes

IHOP’s omelette menu includes large egg-based entrées filled with combinations of cheese, vegetables, meats, and sauces. Omelettes are typically served with pancakes or other breakfast sides and are positioned as substantial all-day breakfast meals.

Waffles

The menu includes sweet and traditional waffle options served on their own or as part of breakfast combinations. Toppings and specialty flavors can change with seasonal menu introductions.

French Toast

IHOP serves thick-cut French toast in classic and specialty variations. The company has also periodically returned older favorites such as Stuffed French Toast in response to customer demand.

Sweet and Savory Crepes

Crepes provide both dessert-style and entrée-oriented options. Depending on the current menu, customers may find fruit-filled sweet crepes as well as savory recipes with proteins, cheese, vegetables, or sauces.

Eggs Benedict

IHOP offers multiple Eggs Benedict variations featuring poached eggs, English muffins, proteins, sauces, and other toppings. The category broadens the restaurant’s breakfast menu beyond pancakes and traditional egg platters.

Biscuits

Biscuits are offered as breakfast sides and as part of selected breakfast dishes. Specific biscuit-based combinations can vary by market and current promotional menu.

Tacos and Burritos

IHOP’s Anytime Tacos & Burritos menu extends the restaurant beyond traditional breakfast food. Recipes can include eggs, breakfast meats, chicken, beef, vegetables, cheese, and sauces depending on the product.

Ultimate Steakburgers

IHOP sells burgers under its Ultimate Steakburgers lineup. These are part of its lunch and dinner strategy and help the restaurant compete as an all-day family-dining concept rather than only a breakfast destination.

Hand-Crafted Sandwiches

The current menu includes sandwiches suitable for lunch and dinner. Ingredients vary by recipe and may include chicken, meats, cheese, vegetables, and signature sauces.

Salads

Participating IHOP restaurants offer entrée and side salads. Selection can change by location, and salads may be paired with chicken or other proteins.

Entrées

IHOP serves dinner-oriented entrées in addition to breakfast. Depending on the location, these can include chicken, steak, fish, comfort-food dishes, and other plated meals.

Platters

Platters combine proteins and sides into larger lunch or dinner meals. They are designed for customers who want a traditional restaurant entrée rather than a breakfast item or sandwich.

Kids Menu

IHOP maintains a menu for children age 12 and under at participating locations. Kids selections generally include smaller versions of breakfast favorites along with other child-friendly lunch and dinner choices.

55+ Menu

Many IHOP restaurants offer selected meals designed for guests age 55 and older. Portions, menu availability, and pricing depend on the restaurant.

Value Menu

Participating restaurants offer value-oriented dishes and combinations intended to provide lower-priced choices. Availability and pricing can vary by local franchise market.

Desserts

IHOP offers desserts in addition to sweet breakfast products. Current options can include ice cream, shakes, pancakes, crepes, and other seasonal or restaurant-specific desserts.

Milkshakes

Milkshakes are offered in multiple flavors at participating locations. Specialty shakes are periodically introduced alongside seasonal menu promotions.

IHOP ‘N Go

IHOP ‘N Go is the brand’s takeout and digital-ordering platform. Customers can order eligible meals for pickup and, where supported, delivery without dining inside the restaurant.

Online Ordering

Customers can order from participating restaurants through IHOP.com and supported digital channels. Availability, pricing, delivery fees, and participating products vary by location.

Catering

IHOP offers catering through participating restaurants for meetings, celebrations, offices, schools, and group events.The catering menu can include breakfast packages, pancakes, eggs, breakfast meats, sandwiches, beverages, and other large-order items.

Family Feasts

Family Feasts are larger meals designed for multiple people and are prominently offered through IHOP ‘N Go. Packages typically combine breakfast items or other menu components into shareable takeout meals.

International Bank of Pancakes

The International Bank of Pancakes is IHOP’s loyalty program. It allows qualifying members to earn rewards and receive promotional benefits connected with eligible purchases. IHOP launched the program in 2022.

Gift Cards

IHOP sells physical and digital gift cards for qualifying purchases at participating restaurants. Gift cards can be purchased for personal use, gifts, employee recognition, and other occasions.

Restaurant Franchising

IHOP continues to expand primarily through franchising. Independent franchisees are responsible for the overwhelming majority of restaurant operations, employees, and local management.

International Franchising

IHOP licenses and franchises restaurants in multiple international markets. As of the end of 2025, the system included restaurants in 17 countries outside the United States.

Dual-Branded Applebee’s and IHOP Restaurants

Dine Brands is developing restaurants that combine Applebee’s and IHOP within one facility. The format allows two restaurant brands to share certain infrastructure while providing separate menus and dining experiences.

IHOP Corporate Phone Numbers

Corporate Phone Number

818-240-6055

This is the current Dine Brands Global principal executive office number.

Corporate Headquarters Number

818-240-6055

Headquarters Number

818-240-6055

Corporate Office Number

818-240-6055

Customer Service Number

866-444-5144

Customer Support Number

866-444-5144

IHOP identifies this as Guest Relations.

Toll-Free Number

866-444-5144

Sales Number

IHOP does not publish one universal consumer sales number.Food purchases are handled directly through local restaurants and online ordering.

Billing Number

IHOP does not publish one universal billing department number.For a restaurant transaction, contact the restaurant involved first, then Guest Relations if the issue remains unresolved.

Regional Office Number

IHOP does not publish one universal regional-office number.

Branch Office Number

Individual IHOP restaurants maintain their own local telephone numbers.

International Number

IHOP does not publish one universal international Guest Relations line.International customers should generally contact the restaurant or regional franchise operator involved.

Emergency / After-Hours Number

IHOP does not publish a corporate emergency hotline.For an immediate emergency at a restaurant, contact local emergency services and restaurant management.

Investor Relations Number

IHOP itself does not maintain separate Investor Relations because the publicly traded parent is Dine Brands Global.No separate current direct IHOP IR phone number is prominently published.

Media / Press Contact

media@ihop.com

Dine Brands media

mediainquiries@dinebrands.com.

Human Resources Number

Dine Brands career information publishes

866-995-DINE

This is a corporate contact line, not a universal restaurant-employment hotline. Franchise employees should generally contact the franchise owner or home office.

Reservations / Booking Number

IHOP does not operate one nationwide reservation phone number.Guests should contact the chosen restaurant directly to ask whether reservations, waitlist services, or group arrangements are available.

How to Reach a Real Person at IHOP

For an ordinary restaurant complaint, missing item, refund question, food-quality concern, employee issue, or service problem, the fastest route is normally the restaurant that handled the order. Because most IHOP locations are independently operated franchises, the local manager can review the transaction, employee shift, receipt, online order, and any restaurant-specific refund authority more quickly than the corporate office. Keep the restaurant address, date and time, receipt or order number, payment method, and photographs where relevant.

If the restaurant cannot resolve the issue, call IHOP Guest Relations at 866-444-5144. Current support hours are Monday from 8:00 AM to 7:00 PM Central Time and Tuesday through Friday from 8:00 AM to 5:00 PM Central Time. Explain the restaurant location, names of managers already contacted, transaction details, and the exact resolution requested. Customers can also submit a written message through IHOP’s Contact Us process.

For corporate matters rather than a restaurant-level concern, the IHOP Restaurant Support Center is at 10 West Walnut Street, Pasadena, CA 91103, while Dine Brands’ corporate telephone number is 818-240-6055. Restaurant employment matters should usually go to the franchise employer, while shareholder matters belong to Dine Brands rather than IHOP Guest Relations.

How to File a Complaint Against IHOP

Complaints may involve food quality, incorrect orders, cleanliness, billing, delivery, promotions, accessibility, employee conduct, loyalty rewards, franchised restaurant operations, or another guest experience. Before escalating, keep your receipt or order number, restaurant address, purchase date and time, photographs where relevant, payment records, names of employees or managers contacted, and copies of prior correspondence.

Step 1: Contact Customer Service

Start with the IHOP restaurant that handled the purchase and ask to speak with the manager on duty. Give the manager the order number, receipt, date, and a concise description of the problem. If the complaint involves missing food, an incorrect charge, poor food quality, cleanliness, or staff conduct, explain what resolution you believe is appropriate and allow the restaurant to review the transaction.

Step 2: Contact the Relevant Department

If the problem involves an online order, delivery, gift card, loyalty account, catering order, accessibility concern, or another specialized issue, use the channel most closely connected to that service. For delivery orders placed through a third-party platform, the delivery company may need to resolve some payment or driver issues, while the restaurant remains responsible for food preparation.

Step 3: Request Supervisor or Management Review

If the manager on duty cannot resolve the concern, ask for the General Manager or franchise ownership group to review it. Most IHOP restaurants are independently operated, which means the franchise organization can have authority over restaurant employees, local refunds, training, operational practices, and follow-up actions. Keep notes of the names, dates, and promises made.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint through IHOP’s official Contact Us process so there is a written corporate record. Include the restaurant address, order number, transaction date, prior management contacts, relevant photographs, and the specific resolution you are requesting. Avoid sending unnecessary payment-card or sensitive personal information through an ordinary web message.

Step 5: Contact Corporate Headquarters

If previous attempts fail, escalate the matter to the IHOP Restaurant Support Center, 10 West Walnut Street, Pasadena, CA 91103. You can also call Guest Relations at 866-444-5144. Clearly summarize the earlier steps already taken so corporate support can understand that the matter has moved beyond an initial store complaint.

Step 6: Use the Specialized Complaint or Dispute Department

For shareholder or corporate-governance issues, contact Dine Brands rather than IHOP Guest Relations. Media matters should use media@ihop.com, while employment issues involving a franchise employee generally need to be addressed to that franchisee’s employer. Where a written contract, catering agreement, franchise matter, or other specialized dispute exists, follow the contact and dispute terms stated in that agreement.

Step 7: File With the Appropriate Regulator

Food-safety and sanitation complaints can be reported to the city, county, or state health department responsible for the restaurant. Wage, workplace, licensing, accessibility, or other regulatory complaints should be directed to the government agency with jurisdiction over that issue rather than assuming a single regulator handles every type of IHOP complaint.

Step 8: Use Consumer Protection or Financial Dispute Options

For an unresolved unauthorized or incorrect payment-card charge, contact the bank or card issuer and follow its dispute process. General consumer complaints can also be submitted to the applicable state Attorney General or consumer-protection office. Maintain copies of receipts, photographs, messages, manager responses, and Guest Relations case information to support the complaint.

Step 9: Consider Formal Legal or Arbitration Procedures

If a significant dispute remains unresolved after ordinary complaint channels, review the contractual terms connected with the transaction, online service, gift card, catering order, or other relationship. Depending on the circumstances and governing terms, a dispute may proceed through small-claims court, arbitration, mediation, or conventional legal proceedings. For a significant claim, consider obtaining independent legal advice before filing.