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- Fashion Nova
About Fashion Nova
Fashion Nova is an American fashion retailer known primarily for fast-moving, trend-oriented apparel sold through its ecommerce platform and mobile app. The company became particularly well known through social-media marketing, influencer partnerships, celebrity collaborations, and a rapid product-release strategy focused on women’s fashion.
Fashion Nova sells dresses, jeans, tops, activewear, swimwear, shoes, accessories, lingerie, men’s apparel, children’s products, beauty-related products, and other fashion merchandise. While Fashion Nova operates primarily as an online retailer, it also maintains several physical retail stores in Southern California.
Fashion Nova is privately held and does not have a publicly traded stock ticker or conventional Investor Relations department. Current official Fashion Nova privacy materials identify 2801 East 46th Street, Vernon, California 90058 as the company’s corporate and legal contact address. Fashion Nova does not prominently publish a universal general corporate telephone number or Customer Service number. Instead, it directs customers to its online Help Center, which is available 24/7.
Quick Information
Corporate Phone Number
No universal public corporate telephone number is currently verified from official Fashion Nova sources.
Customer Service Number
Fashion Nova directs customers to its online Help Center rather than publishing one universal general Customer Service telephone number.
Corporate Office Address
2801 East 46th Street, Vernon, CA 90058
Headquarters Address
2801 East 46th Street, Vernon, CA 90058
Fashion Nova does not publish one universal general customer-service email. Privacy inquiries: privacy@fashionnova.com
Industry
Fashion Retail and Ecommerce
Founded
2006
No. of Employees
Fashion Nova does not publicly disclose a current consolidated company-wide employee total.
Corporate Office Hours
A universal public headquarters schedule is not published. Fashion Nova’s online Help Center is available 24/7.
Website
FashionNova.com
Investor Relations
Not applicable. Fashion Nova is privately held.
Careers Page
Fashion Nova Careers
Fashion Nova Products & Services
Women’s Fashion
Women’s apparel represents Fashion Nova’s largest product category.
The assortment emphasizes current fashion trends and frequently changing styles.
Dresses
Fashion Nova sells casual dresses, evening dresses, party dresses, maxi dresses, mini dresses, bodycon styles, and occasionwear.
Jeans and Denim
Denim is one of Fashion Nova’s best-known categories.
Products can include skinny jeans, straight-leg jeans, wide-leg styles, shorts, skirts, jackets, and other denim apparel.
Tops
The retailer sells bodysuits, T-shirts, blouses, crop tops, sweaters, tanks, and other tops.
Bottoms
Customers can shop skirts, leggings, pants, shorts, cargo styles, and other fashion bottoms.
Activewear
Fashion Nova sells workout clothing, leggings, sports bras, fitness sets, and athleisure products.
Swimwear
The company offers bikinis, one-piece swimsuits, cover-ups, and other beachwear.
Lingerie
Fashion Nova sells lingerie, sleepwear, intimate apparel, and related products.
Shoes
Fashion Nova offers heels, sandals, sneakers, boots, flats, and other footwear.
Accessories
Customers can shop handbags, jewelry, belts, sunglasses, hats, and other fashion accessories.
Men’s Fashion
Fashion Nova Men provides shirts, denim, jackets, pants, activewear, accessories, and other apparel for men.
Kids Fashion
Fashion Nova also carries selected clothing and accessories for children.
Curve and Plus-Size Fashion
The company offers clothing in extended sizing across various women’s fashion categories.
Beauty Products
Fashion Nova carries selected beauty and personal-care merchandise.
The assortment can change as new brands and products are introduced.
Celebrity and Influencer Collections
Fashion Nova frequently works with celebrities, performers, influencers, and other public personalities on campaigns and product collections.
Online Shopping
FashionNova.com is the company’s primary retail channel.
Customers can browse products, place orders, track shipments, and manage qualifying returns digitally.
Fashion Nova Mobile App
The Fashion Nova app is available for mobile devices.
Customers can browse products, receive promotions, track orders, and manage their accounts.
Gift Cards
Fashion Nova offers gift cards that can be used for qualifying purchases.
Buy Now, Pay Later Options
Fashion Nova supports several payment options depending on the customer’s region.
Available services can include Afterpay, Klarna, Zip, and other payment providers.
Returns
Eligible products can be returned through Fashion Nova’s Returns Portal.
Fashion Nova generally requires qualifying returns within 30 days of delivery.
Fashion Nova Corporate Phone Numbers
Corporate Phone Number
No current universal Fashion Nova corporate telephone number was verified from official company sources.
Older third-party directory numbers should not be presented as current corporate contacts without official verification.
Corporate Headquarters Number
Fashion Nova does not currently publish a general public headquarters switchboard number.
Headquarters Number
No universal headquarters number is verified.
Corporate Office Number
No separate public corporate-office telephone number is prominently published by Fashion Nova.
Customer Service Number
Fashion Nova currently directs general customer-support inquiries to its Help Center.
No universal general Customer Service telephone number is published on the official FAQ.
Customer Support Number
No official universal public Customer Support number was verified.
Customers should use Fashion Nova’s Help Center rather than numbers listed on unofficial websites.
Toll-Free Number
No verified universal toll-free Fashion Nova Customer Service number is currently published.
Online Customer Support
Fashion Nova’s Help Center is available 24 hours a day, seven days a week.
Customers can use it for questions involving orders, shipping, returns, refunds, payments, and account concerns.
Westfield Topanga Store Number
323-628-7368
This number is for Fashion Nova’s Westfield Topanga retail location in Canoga Park, California.
It is not the corporate Customer Service number.
Panorama Mall Store Number
818-891-3400
This is a Fashion Nova retail-store contact in Panorama City.
Burbank Town Center Store Number
818-238-0022
This number serves Fashion Nova’s Burbank retail store.
Privacy Email
This is a specialized email for privacy questions and rights requests.
It should not be represented as general Customer Service.
Media / Press Number
A universal public Fashion Nova media phone number was not verified.
Human Resources Number
A universal public Human Resources number was not verified.
Applicants should use Fashion Nova’s careers resources.
Investor Relations Number
Fashion Nova is privately held and does not maintain a conventional public-company Investor Relations number.
Sales Number
Fashion Nova does not publish one universal telephone sales line.
Most sales take place through FashionNova.com, the mobile app, and its physical stores.
How to Reach a Real Person at Fashion Nova
Fashion Nova currently directs customer-service requests through its online Help Center rather than one universal public Customer Service telephone line. Customers should open the Help Center, select the problem category, and provide their order number or the email address associated with the Fashion Nova account. Fashion Nova states that its Help Center is available 24/7.
For an issue involving a purchase from one of Fashion Nova’s physical stores, contact that location directly or speak with the store manager. Do not send ordinary order complaints to privacy@fashionnova.com, because that email is specifically reserved for privacy-related matters.
Fashion Nova Headquarters & Corporate Office Address
Fashion Nova Corporate Headquarters
Fashion Nova
2801 East 46th Street
Vernon, CA 90058
Current Fashion Nova privacy materials identify this as the company’s legal contact address.
Fashion Nova Privacy Address
Fashion Nova
Attn: Legal – Privacy
2801 East 46th Street
Vernon, CA 90058
This address is specifically published for privacy matters.
Southern California Retail Stores
Fashion Nova maintains physical stores in Southern California.
These locations are retail stores and should not be confused with the Vernon corporate address.
Westfield Topanga
Fashion Nova operates a store at Westfield Topanga in Canoga Park.
Panorama Mall
Fashion Nova operates a retail location at Panorama Mall in Panorama City.
Burbank Town Center
Fashion Nova also operates a store at Burbank Town Center.
Additional Fashion Nova stores operate elsewhere in Southern California.
How to File a Complaint Against Fashion Nova
Step 1: Open the Fashion Nova Help Center
For an online order problem, begin with Fashion Nova’s official Help Center.
Select the issue that best matches your complaint.
Step 2: Provide Your Order Details
Have your order number or account email ready.
Clearly identify the product and problem.
Step 3: Review Shipping and Tracking Information
If your complaint involves a delayed or missing order, review the tracking information and delivery status.
Keep screenshots and delivery notifications.
Step 4: Use the Returns Portal for Eligible Returns
For eligible merchandise, initiate the return through Fashion Nova’s Returns Portal.
Fashion Nova generally requires qualifying returns within 30 days after delivery.
Step 5: Keep Your Return Tracking Information
Save your return-shipping receipt and tracking number.
This can be important if there is a dispute about whether Fashion Nova received the returned merchandise.
Step 6: Provide Supporting Documentation
Keep receipts, order confirmations, photographs, product packaging, shipping information, and customer-support communications.
Complete documentation can make complaint review easier.
Step 7: Request Further Review
If the initial Help Center response does not resolve the problem, request escalation or additional review through the available support workflow.
Explain what outcome you are seeking.
Step 8: Contact the Store Manager for Retail-Store Complaints
If the complaint occurred at a physical Fashion Nova store, contact that store and ask for management.
Provide the transaction date and receipt details.
Step 9: Send Appropriate Written Corporate Correspondence
For a serious unresolved corporate matter, correspondence can be sent to:
Fashion Nova
2801 East 46th Street
Vernon, CA 90058
Do not include unnecessary sensitive financial information in unsecured correspondence.
Step 10: Keep Complete Records
Maintain copies of order details, support communications, return records, tracking information, and payment documentation.
Step 11: Contact an Appropriate Consumer Authority
If a serious unresolved consumer-protection, payment, privacy, advertising, or other regulated concern remains unresolved, consider contacting the appropriate government authority.
The correct agency depends on the nature of the complaint and jurisdiction.
