Facebook is a global social networking and online community platform owned and operated by Meta Platforms, Inc. The service allows people to create profiles, connect with friends and family, follow creators and businesses, join Groups, share photos and video, publish posts, watch Reels, buy and sell through Marketplace, communicate through Messenger, and interact with communities around the world.
Facebook launched on February 4, 2004, with Mark Zuckerberg and co-founders Dustin Moskovitz, Chris Hughes, and Eduardo Saverin associated with the early company. Over time, the business expanded beyond Facebook into Instagram, Messenger, WhatsApp, Threads, artificial intelligence, augmented and virtual reality, smart glasses, and other technologies.
An important current correction is that Facebook is now a product and brand, not the legal name of the parent corporation. On October 28, 2021, the Facebook company adopted the name Meta Platforms, Inc. Meta’s current principal executive office is 1 Meta Way, Menlo Park, CA 94025, with corporate phone 650-543-4800.
650-543-4800
This is the current corporate telephone number listed by Meta Platforms, Inc. in its SEC filings.
Facebook does not publish a universal public Customer Service phone number for ordinary Facebook-account support.
Official support begins through:
https://www.facebook.com/help/
Meta’s Investor Relations page specifically directs Facebook Customer Service inquiries to the Facebook Help Center rather than a telephone number.
Meta Platforms, Inc.
1 Meta Way
Menlo Park, CA 94025
United States
Meta Platforms, Inc.
1 Meta Way
Menlo Park, CA 94025
United States
Meta’s 2025 Form 10-K confirms this as the company’s current principal executive office.
Older material commonly lists:
1 Hacker Way
Menlo Park, CA 94025
This is a well-known historical Facebook campus address, but Meta’s current SEC-listed principal executive office is 1 Meta Way.
Facebook does not publish one general consumer-support email.
Current corporate specialized emails include:
Investor Relations: investor@meta.com
Press / Media: press@meta.com.
Social Media, Technology, Digital Advertising, Artificial Intelligence, Messaging, Virtual Reality, Augmented Reality and Consumer Technology
February 4, 2004
Meta Platforms, Inc.
The Facebook company became Meta in:
October 2021.
Mark Zuckerberg
Meta’s current earnings releases continue to identify Mark Zuckerberg as founder and CEO.
Nasdaq
Ticker:
META
As of June 30, 2026, Meta reported:
75,472 employees
The company noted that this figure still included approximately 8,000 employees affected by its May 2026 headcount reduction, most of whom were expected to leave reported headcount by the end of Q3 2026.
Approximately $200.97 billion
Meta reported $200.966 billion in revenue for 2025.
Approximately $60.80 billion
Revenue increased 28% year-over-year in the quarter ended June 30, 2026.
Meta reported approximately:
3.60 billion Family daily active people
on average in June 2026.
Meta does not publish general public walk-in hours for the Menlo Park headquarters.
The office should not be treated as a walk-in Facebook Customer Service center.
https://www.facebook.com/help/
Facebook operates within Meta’s broader Family of Apps and technology portfolio. Meta reports its operations through Family of Apps and Reality Labs segments. Family of Apps includes Facebook, Instagram, Messenger, WhatsApp, and related services, while Reality Labs includes virtual and augmented reality hardware, software, and content.
Facebook is Meta’s original social networking platform.
Users can connect with people and communities, post updates, share media, follow creators and businesses, participate in Groups, watch video, and discover content.
Feed delivers personalized posts, recommendations, videos, and updates.
Meta increasingly uses AI-driven ranking to determine relevant content for individual users.
Reels provides short-form video creation and discovery within Facebook.
Creators and businesses can use Reels to reach audiences through entertainment, educational content, marketing, and community engagement.
Groups allow communities to form around shared interests, locations, hobbies, organizations, professional topics, support networks, and other subjects.
Admins can manage membership, moderation, rules, and community activity.
Pages provide public profiles for businesses, creators, organizations, public figures, and brands.
They can publish content, communicate with followers, run advertising, and access business tools.
Facebook Marketplace allows users to discover and list products for sale.
Marketplace supports local person-to-person commerce as well as selected business and shipping experiences depending on location. Facebook provides dedicated safety, reporting, and appeal processes through its Help Center.
Events allow users, businesses, creators, and organizations to organize and promote gatherings.
Events can include in-person activities, virtual events, community meetups, and business promotions.
Facebook Dating provides relationship and dating features in supported markets.
It operates within the Facebook ecosystem while keeping selected dating activity separate from a user’s normal profile experience.
Facebook Live enables real-time video streaming.
Creators, businesses, organizations, and individuals can broadcast to audiences and interact through comments and other engagement tools.
Messenger provides messaging, calls, group conversations, media sharing, and other communications connected with Meta’s platforms.
Meta includes Messenger within its Family of Apps reporting segment.
Instagram is Meta’s photo, video, Reels, Stories, messaging, creator, and business platform.
It operates alongside Facebook and contributes substantially to Meta’s global advertising and engagement ecosystem.
WhatsApp is Meta’s messaging and calling platform.
It supports private messages, groups, Communities, business messaging, channels, and other communications. Personal messages and calls use end-to-end encryption.
Threads is Meta’s text-based social platform.
By June 2026, Meta announced that Threads had reached approximately 500 million monthly users.
Meta provides AI assistants and generative-AI functionality across its products.
AI capabilities are increasingly integrated into Facebook, Instagram, WhatsApp, Messenger, Threads, and standalone Meta experiences.
In June 2026, Facebook introduced an AI-powered search mode that uses Meta AI to answer questions based partly on public information and conversations across Meta’s apps.
The feature is designed to make Facebook search more conversational and useful.
Meta began rolling out an expanded Meta Account in 2026 as a centralized way to manage logins, security, personal details, and selected settings across Facebook, Instagram, Messenger, Threads, Meta AI, AI glasses, and Meta Quest.
WhatsApp participation remains optional.
Meta Verified is a paid subscription available for eligible Facebook and Instagram creators and other account types.
Benefits can include a verified badge, enhanced support, and impersonation protection.
Facebook has continued expanding paid verification and enhanced account services.
Availability and features depend on the user’s account, country, and eligibility.
In September 2026, Meta announced Meta One, a subscription service spanning Facebook, Instagram, WhatsApp, and Meta AI.
The service adds enhanced AI usage, creative features, and tools for creators and businesses.
Businesses can advertise across Facebook and other Meta platforms.
Advertising remains Meta’s primary revenue source and accounted for the large majority of Family of Apps revenue in 2025 and 2026.
Businesses can create Pages, advertise, communicate with customers, manage campaigns, measure results, and use commerce and messaging capabilities.
Meta continues expanding AI tools for business messaging and advertising.
Meta announced Meta Business Agent in 2026 to help businesses respond to customers and automate selected interactions.
It is part of Meta’s increasing use of AI for business messaging and customer engagement.
Facebook provides monetization programs for qualifying creators.
Programs may include content monetization, branded content, subscriptions, advertising revenue, and other creator tools depending on eligibility and market.
Meta Quest is Meta’s virtual and mixed-reality hardware platform.
Reality Labs includes Meta’s VR and AR consumer hardware, software, and content operations.
Meta Horizon provides social and immersive experiences connected with Meta’s virtual-reality ecosystem.
It is also included within Meta’s family safety and parental supervision tools.
Meta develops smart and AI glasses in partnership with eyewear companies such as EssilorLuxottica.
The products combine cameras, audio, voice interaction, and AI capabilities.
Family Center gives parents and guardians tools to supervise eligible teen experiences.
By 2026, Meta consolidated supervision for Instagram, Facebook, Messenger, and Meta Horizon within a central Family Center dashboard.
Security Checkup helps users strengthen account protection.
Meta’s newer Meta Account system includes centralized security recommendations, passkeys, two-factor authentication, and login-alert settings.
Facebook provides self-service recovery processes for accounts that have been hacked or become inaccessible.
Users with hacked accounts should use:
https://www.facebook.com/hacked/
preferably from a device previously used to access the account.
Facebook does not operate a conventional public call center where ordinary users can telephone a representative about login, disabled-account, Marketplace, content, or password problems.
650-543-4800
This is Meta Platforms’ corporate headquarters number.
650-543-4800
650-543-4800
650-543-4800
No universal public Facebook Customer Service phone number is officially published.
Meta directs users to:
https://www.facebook.com/help/
No official universal account-support telephone number is published.
Use the Help Center and in-product support tools.
Use:
https://www.facebook.com/hacked/
Facebook specifically recommends accessing the recovery page from a device previously used to log in.
Facebook provides appeal and recovery workflows within the Help Center and login process.
No universal official disabled-account telephone number is published.
No universal Facebook Marketplace phone line is officially published.
Users should use Marketplace Help Center reporting and appeal tools.
Eligible Meta Verified subscribers receive enhanced support through the Meta Verified support experience.
Access depends on the verified account and subscription status.
Meta does not publish one single universal business-support phone number covering every advertiser and business account.
Eligible business users may receive account-specific chat, email, callback, or in-product support options through Meta’s business tools.
There is no universal public Facebook billing telephone number.
Payment and advertising issues should use the relevant Facebook or Meta business/account-support workflow.
No single universal official advertising-support number is published.
Support eligibility and contact methods can vary by business account and ad account.
investor@meta.com.
855-879-3967
781-575-4340
Meta’s transfer agent is Computershare Trust Company, N.A.
press@meta.com.
Meta does not publish one universal public applicant HR number.
Careers:
Facebook uses online Help Center and localized support workflows rather than one worldwide phone number.
Facebook does not publish a public consumer emergency hotline.
Immediate physical emergencies should be reported to local emergency services.
For most ordinary Facebook users, there is no general public phone number that connects to a Facebook Customer Service representative. Meta’s own Investor Relations FAQ directs customer-service inquiries to the Facebook Help Center. The correct starting point is https://www.facebook.com/help/, where users can access account, login, privacy, security, Marketplace, content-reporting, Pages, payments, and other support topics.
Support availability depends on the type of account and issue. Meta Verified subscribers can receive enhanced support, and some business or advertising accounts may receive specialized contact options. Hacked-account users should use https://www.facebook.com/hacked/. Users should be cautious with websites or numbers claiming to provide unofficial Facebook telephone support, particularly when they request passwords, verification codes, remote device access, or payment.
Meta Platforms, Inc.
1 Meta Way
Menlo Park, CA 94025
United States
Corporate Phone: 650-543-4800.
1 Meta Way
Menlo Park, CA 94025
United States
Meta’s SEC filings use this as the official principal executive-office address.
1 Hacker Way
Menlo Park, CA 94025
This address remains historically associated with Facebook’s Menlo Park campus, but publishers updating headquarters information should use 1 Meta Way as the current SEC-listed principal executive office.
Meta Platforms, Inc.
Facebook is a product and operating brand within Meta.
The Facebook company became:
Meta
on:
October 28, 2021.
Mark Zuckerberg
As of June 30, 2026:
75,472 employees.
Meta stated that its June 2026 headcount still included approximately:
8,000 employees
affected by a May 2026 reduction, most of whom were expected to exit reported headcount before the end of Q3 2026.
Meta reported:
$200.966 billion
in total revenue for 2025.
For the quarter ended June 30, 2026:
$60.801 billion
up:
28% year-over-year.
For the first six months of 2026:
$117.111 billion.
Meta reported:
3.60 billion Family daily active people
on average in June 2026.
Meta reports two major business segments:
Family of Apps
and:
Reality Labs.
Family of Apps includes:
Facebook
Instagram
Messenger
WhatsApp
and related services.
Reality Labs includes:
Virtual Reality Hardware
Augmented Reality Hardware
Software
Immersive Content.
Meta Platforms, Inc. trades on:
Nasdaq
Ticker:
META.
Facebook complaints can involve hacked accounts, disabled accounts, impersonation, abusive content, privacy, Marketplace transactions, advertising, payments, business Pages, intellectual property, or another service. The correct complaint path depends heavily on the type of issue because Meta does not operate one centralized public complaint telephone line.
Start at https://www.facebook.com/help/ and select the category that most closely matches the problem. Sign in where possible because many reporting, account-recovery, and appeal tools are available only when Facebook can identify the affected profile. Keep screenshots, dates, URLs, transaction information, and copies of notifications associated with the complaint. Meta itself directs Customer Service inquiries to the Help Center.
If the account has been hacked, use https://www.facebook.com/hacked/. If the issue concerns abusive content, Marketplace access, impersonation, or another policy decision, use the applicable Report or Appeal function. Facebook places report outcomes in the user’s Support Inbox, where users can review the status of content reports and some decisions.
Meta Verified subscribers can access enhanced support tied to their verified account. Businesses, advertisers, and commerce users may also see specialized contact methods inside their Meta business products depending on eligibility. If these options are available, provide the account ID, Page or ad account, previous case information, screenshots, and a concise explanation of the unresolved issue.
For a serious corporate matter where written correspondence is appropriate, Meta’s current headquarters is Meta Platforms, Inc., 1 Meta Way, Menlo Park, CA 94025. Include enough information to identify the issue without sending passwords, one-time security codes, or unnecessary sensitive credentials. Corporate mail should not be expected to replace the online account-recovery or content-appeal process.
The correct external channel depends on the dispute. Privacy and data-protection complaints can involve the regulator responsible for the user’s jurisdiction, payment disputes may involve a card issuer, intellectual-property complaints can follow applicable legal procedures, and consumer-protection issues may be submitted to the relevant state or national consumer authority. Preserve screenshots, Facebook case information, Support Inbox decisions, emails, and payment records before escalating.
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