Deutsche Bank National Trust Company
Deutsche Bank National Trust Company, commonly abbreviated as DBNTC, is a U.S. national trust company affiliated with Deutsche Bank. It is not a conventional consumer retail bank and does not operate primarily through checking accounts, savings accounts, consumer branches, or ordinary deposit products. Instead, its principal business centers on trust, fiduciary, custody, corporate-trust, structured-finance, securitization, and related institutional services. Federal banking records classify it as a non-deposit trust company regulated primarily by the Office of the Comptroller of the Currency.
DBNTC is part of the wider Deutsche Bank organization and supports institutional and capital-markets activities. Federal materials explain that it performs functions including safeguarding and controlling assets, qualified intermediary services, and corporate-trust services. Deutsche Bank’s broader Trust and Securities Services business provides trustee, agency, escrow, depositary receipt, document custody, structured finance, syndicated loan, project finance, and securities-related administration.
One important current correction is that DBNTC has multiple regulatory addresses depending on the filing or function. The Federal Reserve’s current institution profile identifies 2000 Avenue of the Stars, Los Angeles, CA 90067, while a 2026 SEC institutional-manager filing uses 1999 Avenue of the Stars, Los Angeles, CA 90067 as a mailing address and 3 Park Plaza, 16th Floor, Irvine, CA 92614 as a business address. A separate SEC transfer-agent filing lists 1761 East Saint Andrew Place, Santa Ana, CA 92705-4934 as a business address for that activity. These addresses should not be casually treated as interchangeable.
The Federal Reserve’s current institution profile lists
Deutsche Bank National Trust Company
2000 Avenue of the Stars
Los Angeles, CA 90067
United States.
A 2026 SEC institutional-manager filing identifies
3 Park Plaza, 16th Floor
Irvine, CA 92614
United States
as a business address for that filing.
The same filing lists
1999 Avenue of the Stars
Los Angeles, CA 90067
United States.
For SEC transfer-agent activity, a current filing lists
1761 East Saint Andrew Place
Santa Ana, CA 92705-4934
United States.
Older pages may list different Deutsche Bank or DBNTC California addresses. Because current federal and SEC filings use multiple addresses for different functions, the address should be matched to the purpose of the correspondence rather than treated as one universal office.
A current 2026 SEC filing for Deutsche Bank National Trust Company lists
310-788-6200.
DBNTC does not publish a universal retail Customer Service line because it is not a conventional consumer deposit bank.
For general Deutsche Bank client contact
+49 69 910-10000.
Current federal institution profile
Deutsche Bank National Trust Company
2000 Avenue of the Stars
Los Angeles, CA 90067
United States.
For regulatory-profile purposes
Deutsche Bank National Trust Company
2000 Avenue of the Stars
Los Angeles, CA 90067
United States.
DBNTC itself does not prominently publish a universal public retail-support email.
Deutsche Bank general client email:
deutsche.bank@db.com
Investor Relations:
db.ir@db.com.
Trust Banking, Fiduciary Services, Corporate Trust, Structured Finance, Custody and Securities Administration
DBNTC’s current public regulatory sources focus on its charter and institutional status rather than prominently publishing a consumer-facing founding date.
A separate current employee total for Deutsche Bank National Trust Company is not publicly disclosed in the sources reviewed.
Non-deposit Trust Company
Office of the Comptroller of the Currency (OCC).
DBNTC does not take general FDIC-insured deposits.
https://investor-relations.db.com/
DBNTC participates in Deutsche Bank’s corporate-trust operations, supporting issuers, financial institutions, investors, and structured transactions. Corporate trust can involve trustee, paying-agent, registrar, transfer-agent, and administrative responsibilities.
Trustee services support debt issuances, securitizations, project finance, and other structures where an independent institution is appointed to administer obligations and protect contractual rights under transaction documents.
Deutsche Bank supports asset-backed and mortgage-backed securities, collateralized loan obligations, conduits, repackaged debt, and related structured-finance products. DBNTC may perform trust or administrative roles within applicable U.S. structures.
DBNTC has historically served as trustee or document custodian for mortgage-backed securitization structures. Its role is typically defined by transaction agreements rather than by direct retail relationships with borrowers.
Document custody involves safeguarding and reviewing physical or electronic loan documentation. Deutsche Bank identifies document custody as a core Trust and Securities Services offering, including North American activity.
Federal resolution-plan materials state that DBNTC engages in safeguarding and controlling assets for institutional and individual clients within the limits of its trust-company charter.
DBNTC can act in qualified-intermediary capacities where assets, funds, or transaction rights must be held or administered according to contractual requirements.
Deutsche Bank provides trustee and agency support for bonds, medium-term notes, commercial paper, convertible debt, green bonds, municipal securities, private placements, and other debt structures.
The trust and agency business can act as principal paying agent or issuing and paying agent, administering contractual payment flows between issuers and investors.
Registrar services support ownership records and administrative functions associated with eligible securities and capital-markets transactions.
DBNTC is registered as a transfer agent with the SEC and performs transfer-agent-related functions within its regulated institutional business.
Deutsche Bank’s Trust and Securities Services offering includes escrow arrangements for corporate, financing, restructuring, and transaction-related needs.
The broader Deutsche Bank trust business supports syndicated and bilateral loans, including administrative and agency roles where applicable.
Institutional clients can use Deutsche Bank for agency and trustee services connected with project-finance transactions. These services involve administration rather than consumer lending.
The broader Trust and Securities Services business handles American Depositary Receipts, Global Depositary Receipts, and related cross-border equity structures.
Deutsche Bank provides custody, clearing, fund administration, securities financing, asset servicing, and liquidity-related institutional services in numerous markets.
Current SEC institutional-manager business contact
310-788-6200.
No separate public headquarters switchboard is prominently published specifically for DBNTC.
For the current 2026 SEC institutional-manager filing
310-788-6200.
A separate 2026 SEC filing lists
212-250-3641
for Deutsche Bank National Trust Company’s transfer-agent filing activity.
DBNTC does not offer conventional retail banking Customer Service.
For general Deutsche Bank client contact
+49 69 910-10000.
No universal DBNTC retail toll-free number is publicly listed.
Americas Trust and Agency sales are handled through Deutsche Bank’s specialist institutional-sales teams rather than a retail phone number.
No universal DBNTC billing number is publicly listed.
DBNTC maintains or supports trust operations through multiple U.S. locations, with current filings referencing Los Angeles, Irvine, Santa Ana, New York, and other Deutsche Bank offices depending on business function.
DBNTC is a non-deposit trust company and does not operate a traditional consumer branch network.
General Deutsche Bank client contact
+49 69 910-10000.
No public DBNTC emergency hotline is listed.
Parent company Deutsche Bank Investor Relations
+49 800 910-8000
db.ir@db.com.
Deutsche Bank global Media Relations 24/7 hotline
+49 69 910-37777
Americas media office
+1 212-250-7171.
DBNTC does not publish one universal public HR number.
Not applicable.
The correct contact route depends heavily on why someone is trying to reach DBNTC. It is not a conventional consumer retail bank, so a borrower, securities investor, trustee beneficiary, issuer, mortgage servicer, bondholder, transfer-agent client, or litigation party may each need a different specialist. Start with the contact information contained in the relevant trust agreement, prospectus, mortgage or securitization documents, investor report, transfer-agent notice, or legal correspondence rather than assuming a general banking number will handle the matter.
For formal institutional matters connected directly to DBNTC, current SEC filings provide 310-788-6200 for the institutional-manager filing and 212-250-3641 for transfer-agent filing activity. If the issue relates to Deutsche Bank’s wider trust and securities business, use the appropriate Trust and Securities Services contact. Investor Relations and ordinary parent-company shareholder matters should instead go to Deutsche Bank AG.
Customers or borrowers seeing DBNTC named as trustee on a mortgage-backed security should generally contact their mortgage servicer first for payment, escrow, payoff, modification, foreclosure, or servicing concerns. The trustee’s role is usually governed by the securitization documents and may not involve direct servicing of the individual consumer account.
Complaints involving DBNTC may concern trustee duties, mortgage securitization, transfer-agent matters, document custody, fiduciary administration, investor payments, legal notices, or other institutional trust functions. Before escalating, collect the trust or transaction name, CUSIP if applicable, mortgage or servicer information, account or security documentation, correspondence, transaction dates, and any previous case information.
If the matter involves a consumer mortgage or loan where DBNTC appears only as trustee, start with the mortgage servicer or loan servicer shown on the statement. DBNTC typically does not handle routine consumer servicing functions directly.
For securities, trust, transfer-agent, structured-finance, or document-custody matters, contact the Deutsche Bank trust or agency department identified in the transaction documents. Providing the exact legal name of the trust, security, or transaction is important because DBNTC administers many institutional structures.
If the first contact cannot resolve the issue, ask for review by a trust officer, transaction manager, servicing supervisor, transfer-agent supervisor, or other appropriate specialist. Include copies of the governing documents or correspondence that support your position.
Submit a written complaint to the business address associated with the relevant service. For an institutional matter, clearly identify DBNTC, the trust or security involved, your relationship to the transaction, and the requested resolution.
Where appropriate, send formal correspondence to the current address reflected in the applicable regulatory or transaction record. The Federal Reserve currently identifies 2000 Avenue of the Stars, Los Angeles, CA 90067 for DBNTC.
For securities-transfer disputes, structured-finance administration, mortgage-trust matters, or fiduciary disputes, request escalation to the relevant Deutsche Bank legal, compliance, trust, transfer-agent, or transaction-administration function. The correct route depends on the contractual role DBNTC performs.
DBNTC is a nationally chartered non-deposit trust company whose primary federal regulator is the Office of the Comptroller of the Currency. Complaints concerning regulated trust-company conduct may therefore be appropriate for the OCC, depending on the issue.
If the issue involves mortgage servicing, foreclosure, consumer credit, securities, or investment administration, additional agencies may have jurisdiction depending on which entity performed the disputed conduct. Possible routes can include the CFPB, SEC, state financial regulators, state Attorneys General, or another agency, but the correct regulator must be matched to the actual activity and entity involved.
Trust and structured-finance disputes often depend on detailed contracts, indentures, pooling and servicing agreements, or other governing documents. For serious unresolved disputes, review the controlling agreement and obtain qualified legal advice before pursuing litigation, arbitration, injunctions, or other formal remedies.
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