About Concentrix

Concentrix Corporation is a global technology and services company that helps large organizations manage customer experience, digital transformation, analytics, artificial intelligence, operations, and technology-enabled business processes. The company traces its roots to operations that developed within SYNNEX Corporation before Concentrix became an independent publicly traded business.

Concentrix expanded substantially through organic growth and acquisitions, including its combination with Webhelp. The company now serves more than 2,000 clients, including more than 160 Fortune 500 companies, and operates across more than 70 countries.

As of November 30, 2025, Concentrix employed approximately 455,000 full-time employees, whom the company refers to as “game-changers.” Its principal executive offices remain at 39899 Balentine Drive, Suite 235, Newark, California 94560. Concentrix trades on Nasdaq under ticker symbol CNXC.

Quick Information

Corporate Phone Number

800-747-0583

Customer Service Number

Concentrix is primarily a business-to-business services provider and does not publish one universal consumer Customer Service number.

Corporate Office Address

39899 Balentine Drive, Suite 235, Newark, CA 94560

Headquarters Address

39899 Balentine Drive, Suite 235, Newark, CA 94560

Email

Investor Relations: investor.relations@concentrix.com

Industry

Customer Experience, Technology Services and Business Process Outsourcing

Founded

Concentrix traces its modern operating history to 2004, with the Concentrix name incorporated into the business in 2006

No. of Employees

Approximately 455,000 full-time employees as of November 30, 2025

Corporate Office Hours

A universal public corporate-office schedule is not published.

Website

Concentrix.com

Investor Relations

Concentrix Investor Relations

Careers Page

Concentrix Careers

Concentrix Products & Services

Customer Experience Management

Concentrix helps companies design, manage, and improve customer interactions across voice, chat, email, messaging, social, and digital channels.

Customer Care

The company provides outsourced customer-support operations for major brands.

Technical Support

Concentrix supplies technical-support services for customers using client products and platforms.

Sales Services

The company provides outsourced sales, retention, upselling, and revenue-growth programs.

Digital Transformation

Concentrix helps organizations modernize business processes and customer experiences using technology.

Artificial Intelligence

The company develops and deploys AI-enabled customer-experience and operational solutions.

Generative AI

Concentrix integrates generative AI into service workflows, automation, knowledge management, and agent tools.

Analytics

Data analytics services help clients understand customer behavior, operational trends, performance, and business outcomes.

Automation

Concentrix develops automated workflows, bots, and self-service systems designed to reduce manual processes.

Technology Consulting

Clients can use Concentrix for digital strategy, systems integration, software engineering, and business-transformation projects.

Experience Design

The company helps organizations design websites, applications, digital journeys, and other customer experiences.

Finance and Back-Office Services

Concentrix provides selected finance, administration, back-office, and process-management services.

Trust and Safety

The company supports content moderation, fraud-management, compliance, and platform safety functions for qualifying clients.

Enterprise Technology

Concentrix builds and supports enterprise systems, cloud solutions, and customer-engagement platforms.

Concentrix Corporate Phone Numbers

Corporate Phone Number

800-747-0583

Current SEC filings identify this number with Concentrix’s Newark headquarters.

Corporate Headquarters Number

800-747-0583

This is Concentrix’s verified principal executive-office telephone number.

Headquarters Number

800-747-0583

The number is associated with 39899 Balentine Drive in Newark.

Corporate Office Number

800-747-0583

This is the most appropriate verified corporate contact.

Customer Service Number

Concentrix does not operate one universal public consumer Customer Service line.

In many cases, Concentrix staff provide support on behalf of client companies, and consumers should contact the brand whose product or service they use.

Customer Support Number

No universal general support number applies across Concentrix’s global client operations.

Toll-Free Number

800-747-0583

The corporate number published in SEC filings is toll-free in the United States.

Investor Relations Number

864-518-8600

Concentrix publishes this number for Investor Relations.

Investor Relations Email

investor.relations@concentrix.com

This is the dedicated Investor Relations address.

Media / Press Number

A permanent universal media telephone number was not verified for current publication.

Human Resources Number

A universal public global HR number was not verified.

Applicants should use Concentrix Careers.

Sales Number

Business prospects should contact Concentrix through its corporate sales and inquiry forms rather than consumer-support channels.

How to Reach a Real Person at Concentrix

For a corporate-level inquiry, call 800-747-0583. Investors should use 864-518-8600 or the dedicated Investor Relations email.

Consumers who believe they are speaking with a Concentrix representative on behalf of another company should generally contact that underlying brand first. Concentrix operates customer-support programs for many separate businesses, so it does not function as a universal consumer-support provider.

Concentrix Headquarters & Corporate Office Address

Concentrix Corporate Headquarters

Concentrix Corporation
39899 Balentine Drive
Suite 235
Newark, CA 94560

This is the current principal executive-office address.

Global Operations

Concentrix operates a large global delivery network spanning more than 70 countries.

Major concentrations of employees are located in Asia-Pacific, the Americas, Europe, the Middle East, and Africa.

How to File a Complaint Against Concentrix

Step 1: Identify the Company You Are Actually Dealing With

If a Concentrix employee is providing support for another brand, first determine which company owns your account or service.

Step 2: Contact the Client Company’s Support Team

For product, billing, subscription, or service complaints, use the company whose product you purchased.

Step 3: Report Conduct Concerns to Concentrix When Appropriate

If the complaint directly concerns a Concentrix employee, facility, employment process, or corporate practice, use Concentrix’s corporate channels.

Step 4: Provide Complete Documentation

Keep call dates, representative names, correspondence, case numbers, and other relevant records.

Step 5: Request Escalation

Ask for review by the appropriate Concentrix supervisor, management team, or client escalation process.

Step 6: Contact the Corporate Office

For an appropriate unresolved Concentrix corporate matter:

Concentrix Corporation
39899 Balentine Drive
Suite 235
Newark, CA 94560

Phone: 800-747-0583

Step 7: Keep Complete Records

Maintain copies of all communications and complaint-reference information.

Step 8: Contact an Appropriate External Authority

Employment, privacy, consumer, financial, or other regulated complaints may fall under different external authorities depending on the situation.