Concentrix
About Concentrix
Concentrix Corporation is a global technology and services company that helps businesses manage customer experience, digital operations, analytics, enterprise technology, strategy, design, and artificial-intelligence solutions.
The company’s history dates to 1983. Concentrix became an independent publicly traded company in 2020 after separating from SYNNEX Corporation, now known as TD SYNNEX. It expanded significantly through its 2023 combination with Webhelp.
Concentrix is headquartered in Newark, California, and provides services across more than 70 markets. Chris Caldwell serves as President and Chief Executive Officer.
Quick Information
Legal Company Name
Concentrix Corporation
Industry
Technology, customer experience, business services, and digital operations
Founded
1983
Became an Independent Public Company
2020
President and Chief Executive Officer
Chris Caldwell
Company Type
Publicly traded company
Stock Exchange and Ticker Symbol
Nasdaq Global Select Market
NASDAQ: CNXC
Corporate Phone Number
1-800-747-0583
Corporate Headquarters Address
Concentrix Corporation
39899 Balentine Drive
Suite 235
Newark, CA 94560
United States
Concentrix’s July 2026 SEC filing confirms the current headquarters address and telephone number.
Investor Relations Number
(864) 518-8600
Investor Relations Email
investor.relations@concentrix.com
Official Website
Contact Page
https://www.concentrix.com/contact/
Careers Website
Products & Services
Concentrix products and services may include:
- Customer-care operations
- Technical support
- Sales support
- Trust and safety services
- Content moderation
- Digital operations
- Finance and accounting services
- Enterprise technology
- Data and analytics
- Artificial-intelligence solutions
- Automation
- Customer-experience strategy
- Experience design
- Digital transformation
- Cybersecurity support
- Compliance services
- Marketing and customer engagement
- Back-office services
- Industry-specific consulting
- Workforce and operational optimization
Concentrix primarily serves businesses and organizations rather than individual retail consumers. It may provide customer support on behalf of another brand, but the brand remains the appropriate contact for many product, billing, and account complaints.
Corporate Phone Numbers
Concentrix Corporate Office
1-800-747-0583
This number is associated with Concentrix’s principal executive office and general corporate contact process.
Investor Relations
(864) 518-8600
investor.relations@concentrix.com
These contacts are for shareholders, analysts, and investor-related inquiries, not consumer support for Concentrix clients.
Concentrix RealCare North America
1-800-955-4688
RealCareTS@concentrix.com
This contact supports eligible RealCare services and systems.
Concentrix RealCare International
(972) 454-8130
Customers should provide their name, callback number, system number, and a clear explanation of the technical issue.
Careers and Recruitment
Job applicants should use the official Concentrix Careers website and the recruitment contact provided in the applicable job posting.
Concentrix operates in many countries, so recruitment contacts differ by location.
Data-Privacy Requests
Concentrix directs privacy inquiries and data-subject requests through the channels identified in its Privacy Statement.
The company has appointed a Data Protection Officer and maintains processes for eligible access, correction, deletion, restriction, and objection requests.
Integrity Reporting
Potential misconduct may be reported through Concentrix’s authorized integrity-reporting system. Local availability, telephone numbers, and anonymity rules can vary by country.
How to Reach a Real Person at Concentrix
Call 1-800-747-0583 or submit a request through the official Concentrix Contact page.
The correct route depends on the relationship with Concentrix:
- Business clients should contact their account executive or service-delivery leader.
- Employees should use internal People Solutions, management, compliance, or ethics channels.
- Job applicants should contact the recruitment team identified in the job posting.
- Investors should contact Investor Relations.
- Privacy requesters should use the Data Protection Office process.
- Consumers receiving support on behalf of another company should contact that company through its official customer-service channel.
Before contacting Concentrix, gather:
- Full name and organization
- Country and office location
- Client or project name
- Employee or applicant reference, when applicable
- Contract or system number
- Date and description of the issue
- Names of prior contacts
- Supporting correspondence
- Previous case number
Do not send passwords, financial credentials, or sensitive client information through the general contact form.
Concentrix Headquarters & Corporate Office Address
Concentrix Corporation
39899 Balentine Drive
Suite 235
Newark, CA 94560
United States
Corporate Phone: 1-800-747-0583
The Newark headquarters supports Concentrix’s executive, corporate, financial, legal, and administrative operations.
It is not a general walk-in customer-support center, employment office, or service location for consumers of Concentrix’s clients. Visitors should have a scheduled appointment and verified business contact.
Do not mail original identity documents, employment records, client data, or legal materials to headquarters without verified instructions.
Employment and Recruitment Assistance
Concentrix lists job openings through its official Careers website. Applicants should submit a separate application for each position they want to pursue.
Recruitment procedures vary according to the role and country. Applicants may receive assessment invitations, telephone calls, emails, or text messages from an authorized recruitment team.
To reduce the risk of recruitment fraud:
- Apply through the official Concentrix Careers website.
- Verify the recruiter’s identity and email domain.
- Review the exact job listing.
- Do not pay an application or training fee.
- Do not purchase equipment from an unverified vendor.
- Do not send bank credentials before verifying the employment process.
- Be cautious of job offers made without an interview or assessment.
- Report suspicious communications to Concentrix.
Technical issues involving an application should be reported to the recruitment team serving the country where the position is located.
Data Privacy and Security Concerns
Concentrix may process personal information as a service provider for its clients and as a data controller for its employees, applicants, website visitors, and business contacts.
The correct privacy contact depends on who controls the information:
- For data held by a Concentrix client, contact that client first.
- For Concentrix recruitment information, contact the applicable recruitment or privacy team.
- For employment information, use internal People Solutions or privacy channels.
- For website and business-contact information, follow the Concentrix Privacy Statement.
- For European privacy rights, use the designated data-subject request process.
A request submitted to the wrong company may be redirected or declined. Identify the organization that originally collected the information before filing.
How to File a Complaint Against Concentrix
Step 1: Identify the Relationship
Determine whether the complaint concerns a Concentrix service, client program, employment matter, recruitment process, privacy issue, investor matter, or suspected misconduct.
Step 2: Contact the Responsible Team
Business clients should contact their account representative. Employees and applicants should use their local People Solutions or recruitment contact. Other inquiries can be submitted through Concentrix’s Contact page.
Step 3: Provide Complete Information
Include the location, client or project, dates, individuals involved, previous contacts, and requested resolution.
Step 4: Request Escalation
If the initial contact cannot resolve the complaint, request review by a supervisor, account leader, People Solutions representative, compliance team, or Data Protection Office.
Step 5: Use the Integrity Channel When Appropriate
Report suspected fraud, corruption, retaliation, harassment, or another legal or ethical violation through the authorized integrity-reporting system.
Step 6: Preserve Supporting Records
Save:
- Contracts
- Emails
- Job postings
- Recruitment messages
- Pay or employment records
- Privacy requests
- Screenshots
- Support tickets
- Case numbers
Step 7: Consider External Escalation
Depending on the complaint, an individual or business may contact:
- The client company
- A labor or employment regulator
- A data-protection authority
- A state attorney general or consumer-protection office
- The Securities and Exchange Commission for eligible securities concerns
- Law enforcement for suspected fraud or identity theft
- A qualified attorney for a legal dispute
Employment, privacy, and contractual claims can be subject to specific deadlines. A general corporate complaint may not extend them.
Frequently Asked Questions
1. Where is Concentrix headquartered?
Concentrix is headquartered at 39899 Balentine Drive, Suite 235, Newark, California 94560.
2. What is Concentrix’s corporate phone number?
Concentrix’s principal corporate telephone number is 1-800-747-0583.
3. Who is the CEO of Concentrix?
Chris Caldwell is the President and Chief Executive Officer of Concentrix.
4. Is Concentrix publicly traded?
Yes. Concentrix Corporation trades on the Nasdaq Global Select Market under the ticker symbol CNXC.
5. What does Concentrix do?
Concentrix provides technology, customer-experience, analytics, digital operations, artificial-intelligence, consulting, and business services to organizations worldwide.
6. How do I contact Concentrix Investor Relations?
Call (864) 518-8600 or email investor.relations@concentrix.com.
7. How do I apply for a job at Concentrix?
Search and apply through the official Concentrix Careers website. Recruitment processes and contacts vary by country.
8. Should I contact Concentrix about another company’s product?
Usually, contact the company that sold or supplied the product. Concentrix may provide support on that company’s behalf, but the client brand controls many account, refund, and policy decisions.
9. Can I visit Concentrix headquarters for customer service or recruitment?
No. The Newark headquarters is not advertised as a walk-in customer-support or recruitment center.
