Club Pilates
Club Pilates is a global boutique fitness franchise specializing in contemporary, Reformer-based Pilates classes. Its studios combine traditional Pilates principles with modern equipment and group-class programming designed for beginners, intermediate participants, experienced practitioners, older adults, athletes, and customers seeking low-impact strength, mobility, flexibility, and core training.
Club Pilates is owned by Xponential Fitness, Inc., a publicly traded fitness franchising company headquartered in Irvine, California. Xponential acquired Club Pilates in 2017. As of December 31, 2025, Club Pilates had 1,414 operational studios worldwide and 1,996 licenses sold globally, making it the largest brand in Xponential’s current portfolio.
Current Club Pilates franchise materials now describe a network of 1,300+ open studios worldwide and more than 1,800 licensed locations. The studios themselves are generally independently owned and operated by franchisees, which is important for memberships, cancellations, refunds, employment, and individual-studio complaints.
949-346-3000
This is the corporate phone number for parent company Xponential Fitness and is also published in current Club Pilates franchise registration information.
Club Pilates does not prominently publish one universal national member-service phone number for every studio.
Because studios are independently owned and operated, membership, billing, class, cancellation, and refund questions should normally be directed to the member’s home studio.
Club Pilates Franchise SPV, LLC
17877 Von Karman Ave.
Suite 100
Irvine, CA 92614
United States
Club Pilates / Xponential Fitness, Inc.
17877 Von Karman Ave., Suite 100
Irvine, CA 92614
United States
Current Club Pilates franchise disclosures and Xponential’s 2025 Form 10-K identify this Irvine location.
Club Pilates uses studio-specific and specialized contact channels rather than one universal public member-service email.
Membership cancellations and account questions should normally be directed to the applicable studio.
Pilates, Boutique Fitness, Health and Wellness, Fitness Franchising, Group Exercise and Instructor Education
Xponential Fitness, Inc.
Mike Nuzzo
Mike Nuzzo became Xponential Fitness CEO in August 2025 and remains the current CEO.
Danielle Porto Parra
She became President of Xponential Fitness in May 2026.
As of December 31, 2025:
1,414 operational studios worldwide.
As of December 31, 2025:
1,996 Club Pilates licenses sold globally.
Xponential Fitness had approximately:
340 corporate-headquarters employees
at December 31, 2025.
Xponential Fitness reported approximately:
$314.9 million in revenue for 2025.
Club Pilates does not publish public walk-in corporate-office hours.
Members should contact their individual studio for normal service and membership matters.
https://investor.xponential.com/
Xponential Fitness trades on the:
New York Stock Exchange
Ticker:
XPOF.
https://www.clubpilates.com/careers
Studio instructors, general managers, sales associates, and other local employees may be hired directly by independent franchisees.
Club Pilates provides group Pilates classes, private training, introductory classes, multiple membership levels, instructor education, franchise opportunities, and related fitness merchandise.
Reformer Flow is one of Club Pilates’ core Pilates class formats.
It uses the Reformer and other Pilates apparatus to build strength, balance, flexibility, coordination, and core control through progressive exercises.
Club Pilates studios typically offer a beginner-oriented introductory class for people who are new to Pilates or the studio.
Current membership materials encourage prospective members to start with a free Intro experience where available.
Cardio Sculpt combines Pilates movements with higher-energy cardiovascular work.
It is designed to increase heart rate while preserving the controlled, low-impact movement principles associated with Pilates.
Center + Balance focuses on mobility, flexibility, controlled movement, and recovery-oriented Pilates work.
It is intended for members who want a slower, restorative complement to more strength-focused sessions.
Control-style classes emphasize precision, strength, and movement control.
Programming can incorporate traditional Pilates concepts with modern equipment and training variations.
Restore classes focus on recovery, mobility, stretching, and lower-intensity movement.
These sessions can complement higher-intensity workouts and help members maintain flexibility and body awareness.
Club Pilates uses suspension equipment in selected class formats.
The suspension system adds bodyweight resistance and can be combined with Pilates exercises for strength, balance, and functional movement.
Club Pilates offers class formats that integrate resistance and strength-oriented exercises into Reformer-based Pilates programming.
Current membership information describes strength-focused options among its broader class lineup.
Customers can purchase one-on-one private Pilates sessions.
Private training allows instruction to be tailored more closely to individual mobility, strength, technique, or fitness goals.
The 4-Pack membership generally provides four classes per month.
Current 2026 Club Pilates membership information lists typical pricing between approximately $79 and $169 per month, depending on studio and market.
The 8-Pack generally provides eight classes per month.
Current published pricing ranges approximately from $139 to $305 per month, depending on location.
Unlimited Membership provides unlimited qualifying classes at the member’s home studio, subject to booking policies.
Current published pricing generally ranges from $189 to $397 per month depending on location.
Selected studios offer prepaid annual memberships.
Pricing and exact access rights depend on the participating studio and local membership agreement.
Customers can purchase individual drop-in classes at participating studios.
Current 2026 guidance lists typical single-class prices ranging from approximately $25 to $52, depending on location.
Club Pilates offers Passport access for members who want to use multiple participating U.S. studios.
Access rights and exclusions depend on the specific membership terms.
Destination membership options are also available for certain members who want broader studio access.
Members should confirm specific participating studios and terms before purchasing.
Club Pilates currently states that freeze requests generally must be made at least 14 days before the next invoice.
Memberships can generally be frozen for up to three months with a $35 monthly freeze fee, subject to medical exceptions and local terms.
Membership-cancellation procedures depend on the member’s studio agreement and state-specific addendum.
Club Pilates specifically directs members to their local studio for cancellation assistance.
Club Pilates generally requires at least:
12 hours’ notice
to cancel a booked class without penalty.
For Unlimited members, current policy lists:
$15 Late Cancel fee
when a class is cancelled within the 12-hour window.
Current Unlimited membership guidance lists:
$20 No Show fee
for failure to attend without timely cancellation.
Club Pilates operates a comprehensive instructor-education program covering multiple Pilates disciplines and pieces of equipment.
Current Club Pilates education materials describe a blended program including in-person training, online learning, independent study, mentorship, and apprenticeship opportunities.
Training covers apparatus and disciplines such as:
Mat
Reformer
Jumpboard
Springboard
Cadillac
Chair
Ladder Barrel
and related Pilates tools and techniques.
Club Pilates instructors can pursue employment opportunities at independently operated studios after satisfying the required training and certification standards.
The brand emphasizes extensive instructor education and continuing professional development.
Studios can sell fitness apparel, accessories, and Pilates-related retail products.
Retail sales are an additional revenue source for franchise locations.
Club Pilates offers franchise opportunities to qualified investors and multi-unit operators.
The current initial franchise fee is listed at:
$65,000
with ongoing royalties and marketing-fund contributions under the current 2026 FDD.
Club Pilates expands internationally through master franchise and area-development agreements.
Current international materials highlight expansion opportunities for qualified operators with significant capital and multi-unit development experience.
949-346-3000
This is Xponential Fitness’ current corporate headquarters number and is also published in Club Pilates franchise registration information.
949-346-3000
949-346-3000
949-346-3000
Club Pilates does not prominently publish one universal national member Customer Service number.
Membership and class matters should normally be handled by the member’s home studio.
No single national membership phone number is prominently published.
Contact your local studio directly.
Billing issues are generally managed by the studio holding the membership.
No universal cancellation hotline is published.
Current Club Pilates guidance directs members to their home studio for cancellation details.
Freeze requests should be handled with the member’s studio.
Each Club Pilates studio has its own local telephone number.
Studio Locator:
https://www.clubpilates.com/location-search
949-346-3000.
310-829-5400
investor@xponential.com.
1-800-736-3001
International:
+1-781-575-3100.
949-346-3000
Club Pilates publishes this number for California privacy-related inquiries.
Club Pilates does not publish one universal applicant HR line.
Careers:
https://www.clubpilates.com/careers
Club Pilates does not publish a nationwide corporate emergency hotline.
Medical emergencies inside a studio should be handled through local emergency services and studio staff.
Bookings are generally managed through the Club Pilates website, app, or local studio.
The most reliable way to reach a real person about a membership, class credit, cancellation, freeze, billing issue, refund request, or studio experience is to contact the specific Club Pilates studio where the membership was purchased. Club Pilates memberships are sold at the individual-studio level, and many cancellation and billing terms are governed by the studio’s membership agreement and the applicable state addendum.
For corporate or franchise matters, parent company Xponential Fitness can be reached at 949-346-3000 at 17877 Von Karman Ave., Suite 100, Irvine, CA 92614. Privacy issues can also be routed through the corporate contact information published by Club Pilates.
Current corporate and franchisor address:
Club Pilates Franchise SPV, LLC / Xponential Fitness, Inc.
17877 Von Karman Ave.
Suite 100
Irvine, CA 92614
United States
Corporate Phone: 949-346-3000.
17877 Von Karman Ave., Suite 100
Irvine, CA 92614
United States
Club Pilates franchise applicants are currently invited to visit the Irvine corporate office during the franchise-development process.
Xponential Fitness, Inc.
Xponential’s current brand portfolio includes:
Club Pilates
Pure Barre
StretchLab
YogaSix
and:
BFT.
Mike Nuzzo
Mike Nuzzo was appointed Xponential Fitness CEO in:
August 2025.
Danielle Porto Parra
Appointed:
May 2026.
At December 31, 2025:
Approximately 340 headquarters employees
including approximately 116 part-time employees.
At December 31, 2025:
1,414 operational studios worldwide
and:
1,996 licenses sold globally.
Club Pilates’ current franchise site describes:
1,300+ studios worldwide
and:
1,800+ licensed locations.
Xponential currently describes its five-brand network as having:
3,000+ studios open
and:
5,300+ licenses awarded
across 49 U.S. states and 31 countries.
Xponential acquired Club Pilates in:
2017
and Club Pilates became its first acquired boutique fitness brand.
Xponential Fitness reported:
$314.879 million
in 2025 net revenue.
Xponential Fitness trades on:
New York Stock Exchange
Ticker:
XPOF.
Complaints may involve membership charges, cancellation, freezes, class credits, late fees, no-show fees, staff conduct, instructor concerns, injuries, scheduling, or studio conditions. Because most studios are independently owned franchises, complaints should normally begin with the specific studio involved.
Begin with the studio where the membership was purchased or where the issue occurred. Ask to speak with the General Manager or studio owner. Provide the member name, membership type, billing date, class information, prior cancellation or freeze request, and any relevant screenshots or emails. Clearly state the resolution you are requesting.
If the complaint involves cancellation, freeze terms, recurring billing, or refunds, review your membership agreement and state-specific addendum. Club Pilates specifically notes that cancellation policies can vary by location and directs members to the local studio. Current freeze policy generally requires 14 days’ notice before the next invoice.
If the General Manager cannot resolve the matter, ask for the franchise owner or regional operator. Provide the earlier correspondence, payment records, membership agreement, and a clear timeline. Keep proof of cancellation notices or freeze requests, especially if the complaint concerns continued recurring charges.
For a serious unresolved issue involving corporate policies, franchise administration, website services, or privacy, correspondence can be directed to Club Pilates Franchise SPV, LLC / Xponential Fitness, Inc., 17877 Von Karman Ave., Suite 100, Irvine, CA 92614, or the corporate line 949-346-3000. Remember that the corporate franchisor may not directly control all actions of an independently owned studio.
If an unresolved dispute concerns recurring charges or a membership contract, the customer may contact the card issuer or the applicable state consumer-protection agency. Fitness-club membership laws vary by state, so complaints may also fall under a state Attorney General or agency that regulates health-club contracts. For injuries or safety concerns, preserve incident reports, medical records, membership documents, and written communications before escalating.
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