Boost Mobile
Boost Mobile is a U.S. wireless telecommunications brand providing mobile phone plans, nationwide wireless service, smartphones, tablets, smartwatches, international calling features, mobile hotspot access, device financing, and other connectivity products. The brand positions itself around simple pricing, no long-term service contracts, broad nationwide coverage, and affordable unlimited wireless plans.
Boost Mobile’s ownership has changed significantly over time. The brand was formerly part of Sprint’s prepaid wireless business. Following the T-Mobile and Sprint transaction, DISH acquired Boost Mobile and related prepaid wireless assets effective July 1, 2020. Following the later combination of DISH Network and EchoStar, Boost Mobile became part of the current EchoStar corporate group.
Today, Boost Mobile operates through Boost SubscriberCo L.L.C. and is one of EchoStar’s principal consumer brands. EchoStar states that Boost connects more than 7 million Americans, while Boost currently promotes service with 99% nationwide coverage and approximately 5,000 retail locations across the country.
Parent company EchoStar corporate phone:
303-723-1000
EchoStar’s current SEC filings list this number with its Englewood, Colorado headquarters.
833-502-6678
Boost Mobile Customer Care is available:
Every day: 8:00 AM to midnight ET
Automated self-service is available 24/7.
Boost SubscriberCo L.L.C.
5701 S. Santa Fe Drive
Littleton, CO 80120
United States
Boost Mobile / Boost SubscriberCo L.L.C.
5701 S. Santa Fe Drive
Littleton, CO 80120
United States
Current Boost Mobile Terms identify this address for Boost SubscriberCo L.L.C. and formal company notices.
EchoStar Corporation
9601 South Meridian Boulevard
Englewood, CO 80112
United States
Phone: 303-723-1000.
Boost Mobile does not prominently publish one universal unsecured Customer Service email address for ordinary subscriber support.
Customers are directed to Customer Care, chat, and account-specific support channels.
Wireless Telecommunications, Mobile Phone Service, 5G, Smartphones, Prepaid Wireless, Mobile Devices and Consumer Connectivity
Boost SubscriberCo L.L.C.
Current Boost Terms specifically define Boost Mobile as Boost SubscriberCo L.L.C.
EchoStar Corporation
EchoStar’s current brand portfolio includes Boost Mobile, DISH TV, Sling TV, Gen Mobile, Hughes and HughesNet.
Charles W. Ergen
Charlie Ergen became President and Chief Executive Officer of EchoStar in November 2025 and continues in that role in current 2026 company materials.
More than 7 million Americans
EchoStar currently describes Boost Mobile as connecting more than seven million people.
EchoStar reported approximately:
12,100 employees as of December 31, 2025
The company’s later 2026 proxy reported a total employee population of 12,037 as of the same date, reflecting a more precise compensation-disclosure count.
Approximately 5,000 locations nationwide
Boost Mobile’s current retail-offers page tells customers they can visit any of its 5,000 convenient locations around the country.
Every day: 8:00 AM to midnight ET
Boost Mobile itself does not have a separate public Investor Relations department.
Parent company:
EchoStar Corporation trades on:
Nasdaq
Current ticker:
ECHO
EchoStar changed its ticker from SATS to ECHO effective June 24, 2026.
https://www.echostar.com/careers
Boost Mobile careers are managed through EchoStar’s employment platform and include customer-facing, corporate, sales, technology, network, engineering, and operational roles.
Boost Mobile provides nationwide wireless service, mobile devices, prepaid and unlimited plans, international features, hotspot access, tablets, smartwatches, device upgrades, and retail support.
Boost Mobile’s core Unlimited plan includes unlimited talk, text, and data. The company currently markets a $25 per month price-for-life option with AutoPay, with 30GB of premium data before speeds may be reduced.
Unlimited+ is currently priced at $50 per month with AutoPay and includes unlimited talk, text and data, 40GB of premium data, mobile hotspot access, Global Talk & Text, and qualifying device savings.
Unlimited Premium is Boost’s higher-tier current wireless plan. It costs $60 per month with AutoPay and currently includes 50GB of premium data, hotspot access, Global Talk & Text, North America Connect, and enhanced device offers.
Boost offers no-contract prepaid plans for customers who want wireless service without a traditional long-term carrier agreement. Current prepaid offerings include unlimited plans, device promotions, and bring-your-own-phone options.
Boost’s current core plans include unlimited domestic talk and text. Customers can use the service for calling and messaging without managing a fixed monthly allowance.
Boost provides 5G wireless service through its current network arrangements and cloud-native wireless infrastructure. A 5G-compatible phone is required, and 5G availability varies by location.
Boost currently promotes:
99% nationwide coverage
for its wireless customers. Coverage, technology, and speeds vary by location, device, and network conditions.
Selected Boost plans include mobile hotspot data, allowing compatible smartphones to share their cellular connection with laptops, tablets, and other devices.
Unlimited+ and Unlimited Premium currently include hotspot features.
Global Talk & Text is included with selected higher-tier Boost plans. The feature currently supports unlimited calls to more than 100 countries from the United States, along with qualifying calling allowances to additional destinations.
North America Connect is included in the current Unlimited Premium plan. It provides qualifying talk, text, and data benefits while customers travel in Canada and Mexico.
Boost offers roaming features for customers traveling outside the United States. Current plan benefits and roaming data allowances vary depending on the selected plan and destination.
Boost customers can access international calling features and plan add-ons for qualifying countries. Dedicated international support is available 24/7 at +1-303-557-7090.
Boost sells current and previous-generation Apple iPhones with qualifying wireless plans and promotions. Current offers include models from Apple’s iPhone 15, 16, and 17 families depending on availability.
Boost sells Samsung Galaxy smartphones ranging from value-oriented Galaxy A devices to premium Galaxy S and foldable models. Current device pricing varies by plan, port-in eligibility, and promotion.
Boost offers Motorola devices including moto g and razr models. Customers can purchase phones outright or qualify for promotional discounts with selected plans.
Google Pixel devices are available through Boost’s current phone selection and retail offers. Promotions can vary between online and in-store purchases.
Boost markets its own Celero-branded devices alongside phones from Apple, Samsung, Motorola, Google, and other manufacturers.
Current products include Celero 5G smartphones and the Celero5G TAB tablet.
Boost offers dedicated cellular data plans for tablets. Current promotions include a 30GB tablet plan for $20 per month with qualifying device offers.
Boost supports qualifying smartwatches and wearable-device plans. Customers can add supported connected devices to eligible accounts.
Boost’s Bring Your Own Device program allows customers to activate compatible existing smartphones on Boost service.
Customers should check device compatibility and unlocking status before transferring service.
Customers switching to Boost can generally keep an eligible existing mobile number.
Many Boost device promotions require customers to port an existing number from another carrier.
Boost offers trade-in opportunities for qualifying smartphones. Trade-in value depends on the device, condition, model, and applicable promotion.
Qualifying customers can access device-payment and buy-now-pay-later options on selected phones and plans. Credit approval or other eligibility requirements may apply.
Boost provides activation assistance for new devices, SIMs, eSIMs, and number transfers.
Dedicated Activation Support is available at:
866-957-8278.
Compatible devices can use electronic SIM technology instead of a physical SIM card. eSIM availability depends on device model and account eligibility.
The Boost Mobile app allows customers to manage qualifying accounts, service plans, payments, and other wireless functions through a mobile device.
Customers can enroll in automatic monthly payment.
Current advertised pricing for several plans includes a $5 monthly AutoPay discount, so disabling AutoPay may increase the recurring plan price.
Boost currently promotes a 30-day guarantee on qualifying plans and offers.
Terms and eligibility requirements apply.
Boost Cares is a community-giving program. Boost currently states that it directs 5% of a participating customer’s plan cost to a charity selected by the customer under the program’s terms.
Boost maintains thousands of retail access points where customers can purchase phones, activate service, switch carriers, receive device assistance, and review current promotions.
The company currently advertises approximately 5,000 locations nationwide.
Boost has offered Store-to-Door service for qualifying device purchases, allowing new customers to have a device delivered and receive setup and activation assistance.
Availability depends on the customer’s location and promotion.
Boost previously sold Infinite Access for iPhone and Infinite Access for Galaxy plans with annual device-upgrade benefits.
These plans stopped being offered for new lines effective June 30, 2026, although existing eligible customers can retain their plan benefits.
Boost Mobile uses separate phone numbers for general Customer Care, activation, international support, corporate matters, and regulatory contacts.
Parent company EchoStar:
303-723-1000.
303-723-1000
This is EchoStar Corporation’s main headquarters number.
Boost does not prominently publish a separate public switchboard for its Littleton headquarters.
For consumer assistance use:
833-502-6678
Parent company corporate routing:
303-723-1000
833-502-6678
833-502-6678
Live representatives are available:
Every day: 8:00 AM to midnight ET.
833-502-6678
Boost states that automated self-service through its phone and chat systems is available 24/7.
866-957-8278
Activation specialists are available:
Every day: 8:00 AM to midnight ET.
+1-303-557-7090
International specialists are available:
24 hours a day, 7 days a week.
Boost does not publish a separate nationwide billing-only number.
Billing, payment, AutoPay, and account questions can be handled through:
833-502-6678
833-502-6678
833-502-6678
For general transfer questions:
833-502-6678
For activation assistance:
866-957-8278
866-957-8278
Boost does not prominently publish a separate universal telephone sales department.
Customers can purchase plans and devices online or at approximately 5,000 retail locations.
Main Customer Care:
833-502-6678
Activation:
866-957-8278
Individual Boost Mobile stores maintain location-specific phone numbers.
Store Locator:
https://www.boostmobile.com/locations/locator/
Boost Mobile does not publish one universal regional-office number.
+1-303-557-7090
Boost does not publish a conventional public corporate emergency hotline.
Its emergency-services regulatory materials list specialized regulated-services contacts, but these are not ordinary Customer Service channels. For immediate police, fire, or medical emergencies, wireless customers should call 911 where service is available.
303-706-4931
This is a specialized regulated-services contact published in Boost’s emergency-services information and should not be treated as general consumer Customer Service.
Boost Mobile does not maintain a separate public-company Investor Relations department.
Investor inquiries belong to parent company EchoStar Corporation.
Boost Mobile does not prominently publish one permanent consumer-facing media phone number on its main support pages.
Media matters are generally handled through EchoStar’s corporate newsroom and communications organization.
Boost Mobile does not publish one universal public applicant HR number.
Careers:
https://www.echostar.com/careers
Not applicable.
Boost Mobile is a wireless telecommunications provider.
For most account, service, payment, device, plan, coverage, or technical questions, call 833-502-6678. Live Boost Customer Care representatives are available every day from 8:00 AM to midnight Eastern Time, while automated phone and chat support is available around the clock. Have your Boost phone number, account details, device model, payment information, and any existing support-case information available before calling.
If the issue specifically involves activating a new device, SIM, eSIM, or transferred number, call 866-957-8278 for an Activation Specialist. Customers with international-service questions can call +1-303-557-7090, which Boost currently staffs 24/7. Store-specific problems can also be addressed directly with the manager at the Boost retail location involved.
Boost Mobile’s current legal and operational address is:
Boost SubscriberCo L.L.C.
5701 S. Santa Fe Drive
Littleton, CO 80120
United States
Current Boost Mobile Terms identify this address for the company and require formal notices to be sent there, Attention: General Counsel.
5701 S. Santa Fe Drive
Littleton, CO 80120
United States
EchoStar describes the Littleton Riverfront campus as the Boost Mobile headquarters, noting that the facility was repurposed for Boost in 2020. The campus includes wireless operations, innovation functions, a 5G lab, and network-monitoring capabilities.
Boost Mobile currently operates as:
Boost SubscriberCo L.L.C.
The official Terms explicitly define “Boost Mobile” as this company.
EchoStar Corporation
9601 South Meridian Boulevard
Englewood, CO 80112
United States
Phone: 303-723-1000.
Charles W. Ergen
EchoStar appointed Charlie Ergen President and CEO in November 2025. Current September 2026 proxy materials continue to identify him as Chairman and Chief Executive Officer.
EchoStar reported approximately:
12,100 employees
at December 31, 2025.
EchoStar currently states that Boost Mobile connects:
More than 7 million Americans.
Boost’s current retail promotional site states that customers can visit approximately:
5,000 locations around the country.
During 2025, EchoStar changed Boost’s wireless network operating model.
By November 15, 2025, EchoStar had migrated customer traffic from its standalone 5G radio network and moved to a hybrid MNO model, retaining its 5G network core while using AT&T network services as part of the wireless offering.
Boost currently markets:
99% nationwide coverage
to customers.
EchoStar trades on:
Nasdaq
Ticker:
ECHO
The ticker changed from SATS to ECHO effective June 24, 2026.
Before becoming part of DISH and EchoStar, Boost Mobile was operated as part of Sprint’s prepaid business.
DISH completed the acquisition of most of Sprint’s prepaid Boost business effective:
July 1, 2020.
The HeadquarterLocation page is categorized under California because of Boost Mobile’s historical Southern California connection.
However, current official Boost and EchoStar records do not identify California as Boost Mobile’s present headquarters. Current legal and operational headquarters information points to Littleton, Colorado, with the parent corporation headquartered in nearby Englewood, Colorado.
Customers filing a complaint involving wireless service, billing, activation, number transfer, device financing, network coverage, international service, a retail-store interaction, or another Boost Mobile issue should collect their phone number, account information, device model, purchase receipt, store location, dates, payment records, and any prior support-case information before escalating.
Begin by calling 833-502-6678 or using Boost’s online chat. Explain the issue clearly and provide the mobile number, account details, transaction date, device information, and any relevant payment or service history. Live representatives are available every day from 8:00 AM to midnight ET. Ask the representative to document the complaint and provide any reference or case number available. Keep notes of the date, representative, and promised resolution.
For activation problems, call 866-957-8278. For international-service questions, call +1-303-557-7090. If the complaint involves a particular Boost retail location, speak with the store manager and retain the store address, receipt, and employee details. Using the specialized support channel can reduce transfers and make it easier for Boost to identify the technical or account issue.
If the first Customer Care contact cannot resolve the problem, request additional review by a supervisor or appropriate account-support team. Provide the earlier case number, a concise timeline, copies of relevant bills or receipts, and details of any commitments made by previous representatives. If the complaint involves a port, device promotion, financing credit, or recurring charge, identify the exact dates and amounts involved. Keep screenshots and written records whenever possible.
For a serious unresolved dispute, Boost’s current Terms direct formal notices to Boost SubscriberCo L.L.C., 5701 S. Santa Fe Drive, Littleton, CO 80120, Attn: General Counsel. The Terms state that notices should be sent using a method with tracking. Include your contact details, Boost number, account information, previous complaint history, dates, disputed charges or transactions, and the specific resolution requested. Keep copies of everything submitted and proof of delivery.
If the dispute remains unresolved, the appropriate outside process depends on the issue. Telecommunications service complaints may be submitted to the Federal Communications Commission, while billing or consumer matters may also involve a state Attorney General, consumer-protection agency, or payment-card issuer. Boost’s Terms specifically state that California consumers may contact the California Department of Consumer Affairs Complaint Assistance Unit at 800-952-5210. Customers should retain bills, receipts, support transcripts, case numbers, and formal responses before escalating.
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