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- Boost Mobile
Boost Mobile is a wireless telecommunications brand used by two independent companies in Australia and the United States. Boost Mobile was originally founded in 2000 by Peter Adderton in Australia. In Australia, it is operated by Boost Tel PTY Limited using Telstra’s mobile network.
Industry
Telecommunications
Services
- Prepaid Cell Phone Plans
- Mobile Hotspot
- International Services
- Device Protection
- Add-on Services
- Multi-line Discounts
- In-Person Retailers
Established
2001
Corporate Phone Number
1-866-402-7366
Customer Support Phone Number
888-402-7366
No of Employees
4,761
Headquartered Address
9060 Irvine Center Dr Irvine,
California 92618 USA.
Senior Management
Matt Carter — CEO / President
He also served as President of Boost Mobile, a leading provider of no contract wireless services.
Michael Lanzon — VP Sales and Distribution
Michael Lanzon serves as the VP Sales and Distribution of Boost Mobile. Michael started at Boost Mobile in Dec of 2001.
Joseph Whittaker — Vice President General Manager
Joseph Whittaker serves as the Vice President General Manager of Boost Mobile.
Neil Lindsay — VP Products & Services
Neil Lindsay serves as the VP Products & Services of Boost Mobile.
Email:
Website:
Most Frequently Asked Questions
To check the amount of money in your account fund or to make a payment, log into My Account.
Keep in mind that replenishing your account with money does not restore your data allotment. You can buy a data pack if you require more data.
Turn off your phone and open the SIM tray with the ejector tool if you have a physical SIM card. Use the corresponding size SIM from the Boost SIM kit to swap out your old one. After placing the fresh SIM card into the slot, shut it.
Click here to read more about eSIMs.
After you’ve activated your plan online, follow these instructions to complete the process of activating your phone on our data network.
To complete, if you have an iPhone, follow these steps.
Where can I find phone support?
Here are steps for resolving typical problems.
Is Boost compatible with my phone?
On our network, the most widely used unlocked 4G LTE and 5G phones can be enabled. Check to see if your phone is suitable.
Are device upgrades discounted for me?
After nine months of active service with Boost Mobile, you are qualified for special rates on device upgrades.
Find out more about exchanging in your old gadget or upgrading to a new one here. Start here if you’re prepared to trade in an outdated or unneeded device.
Why does my mobile hotspot not function?
In order to allow mobile hotspots or tethering on some of the Android phones on our network, manual APN configuration could be required. Try these instructions if you have trouble configuring a mobile hotspot on your Boost Mobile Android phone.
TrustPilot Reviews
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Keri Campbell
Mike Morin
Google Reviews
Samantha Nieves
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This website is built to provide the most important contact information about the Corporate Offices & Headquarters including Boost Mobile Address, Corporate Number and more.
Tequila Henderson
I been with this company for 17 years I call last night to have a courtesy payment from boost for my phone service or a day to day service for my phone bill I haven’t been satisfied sent the company partner with T mobile. Who I never want service with to Begin my data is use before the date due of my phone bill My phone was due June 4, 2023 I get pay June 13, 2023 When I ask to extend. I feel like it easy and quick for boost to get my money each time I pay but I ask for one simple thing. And I can get get I ask to speak to a manager I spoke to three different people which two put me on hold for a long time the third person Jessica said that it won’t be a manager available 40 minutes 1hr which I never heard of from any company for a manager not to be available for that long period of time My need are not met from boost.I also don’t give people my card information over the phone which the second caller ask for my last four of my social which has never been ask from boost representative. I also don’t like the fact that Most of the representative sound like they are in the comfort of their home and it sound like scam caller from India that I received everyday off robo calls I don’t know what your plans are but company have going on but it not diverse of people I always get the same caller a male or female from India no black people or white but the same people this is not professional setting and I don’t deal with third patties this is how people information get stolen or sold.
Mercedes Martin
I signed up in December 21 and I never received my gift certificate. I am totally feel like nobody wants to do anything to help me. I was told from a guy from corporate that there was technical issue and it happened to several people. Now, I am just getting the run around
Allora Brown
I have been with Boost Mobile for 6 years. They have recently changed over to Dish. In the process of changing over they made 2 accounts for me which I found out when I made my payment. My payment was applied to the wrong account and my services was suspended. I called customer service and they told me I needed to make another and I told them NO they needed to find my payment and restore my service. Being my hold for 2 hours
I downloaded the app thank God internet and I went on the website long and behold the account number is different from the one on the app. When I asked customer service to transfer it to the right account and restore my service they told me it is a process they have to go through which I don’t understand since it is their fault. I don’t understand why I have to be punished for their mistake.
Todd Pickett
I have been disappointed with my service for quite sometime and had been planning to go to another service provider as soon as my phone contract expired. I bought and activated a new phone in August of 2022 and have been patiently waiting for the one-year agreement to expire so that I can have my phone unblocked. I contacted Boost today to confirm which day they will unblock my phone and was told that my activation date in the system was May of this year so they would not unblock my phone. I appealed to their common sense. They have a record of my purchase history showing the phone was bought in August of last year. They have 12 months of billing history that shows that the phone was in use and billed since August of last year. To no avail. They said the system says May of 2023 and they don’t recognize any other date. Oh, by the way, Boost had a system change over in May and I would bet that in the system changeover activation dates were inadvertently replaced for the actual activation date. See you in small claims court.
TED L SINCLAIR
I need a rep that can speck enlish
TED L SINCLAIR
I need corporate to call me 2695390076
TED L SINCLAIR
Boost is incompetent to turn my phone back on since the sevinth
TED L SINCLAIR
Boost can not get my phone back and they refuse to let me port my number out .it beensebce the seventh still no phone
TED L SINCLAIR
I need someone from corporate to call me 2698761924 thanks
TED L SINCLAIR
I’ve been on the phone since the seventh still no phone .can’t talk to a rep that capable of turning phone back on my number 2695390076