BlueVine
BlueVine
Bluevine is a financial technology company focused primarily on banking, payments, cash-flow management, and financing tools for small businesses. Its platform provides business checking, debit-card services, accounts payable and bill payment, invoicing and payment acceptance, international-payment capabilities, mobile banking, accounting collaboration, and business credit products.
Bluevine was founded in 2013 with an initial focus on improving access to working capital for small businesses. Over time, the company expanded significantly into digital business banking and payments. Bluevine has operated offices in the United States, Israel, and India and has developed a broad platform intended to give small-business owners many of the capabilities traditionally spread across separate banking, lending, and payments providers.
Bluevine is not itself a bank. Its Business Checking banking services are provided through Coastal Community Bank, Member FDIC, while its current Bluevine Line of Credit is issued by Celtic Bank and serviced by Bluevine. This distinction is important for complaints, deposit insurance, lending regulation, and identifying the correct regulator.
Bluevine Inc.
30 Montgomery Street, Suite 1400
Jersey City, NJ 07302
United States
Bluevine’s current About page identifies Jersey City, New Jersey as its headquarters, and its current banking and privacy documents use 30 Montgomery Street, Suite 1400 as the company’s official business contact address.
30 Montgomery Street, Suite 1400
Jersey City, NJ 07302
This is Bluevine’s verified current principal U.S. business contact location.
Unless a specialized product agreement provides a different address, current Bluevine agreements use
Bluevine Inc.
30 Montgomery Street, Suite 1400
Jersey City, NJ 07302
Product-specific bank notices may involve Bluevine’s partner institutions, including Coastal Community Bank or Celtic Bank. Customers should use the address appearing in the applicable deposit or credit agreement when filing a formal product-specific dispute.
The HeadquarterLocation page is categorized under California because Bluevine previously had a significant Redwood City, California headquarters presence. Bluevine’s current About page now identifies Jersey City, New Jersey as Headquarters, so older California headquarters information should be treated as historical.
888-216-9619
This is Bluevine’s current published support/contact number.
888-216-9619
Monday to Friday: 8:00 AM to 8:00 PM ET, excluding applicable Federal Reserve Bank holidays.
30 Montgomery Street, Suite 1400, Jersey City, NJ 07302
30 Montgomery Street, Suite 1400, Jersey City, NJ 07302
Banking Support: banking.support@bluevine.com
General / Privacy: support@bluevine.com.
Financial Technology, Business Banking, Payments, Business Lending and Small-Business Financial Services
2013
Bluevine publicly reported surpassing 500 employees in 2022, but it does not currently publish a newer precise audited headcount on its main About page.
Jersey City, New Jersey
Customer Support
Monday to Friday, 8:00 AM to 8:00 PM ET
Bluevine is privately held and does not maintain a conventional public shareholder Investor Relations department.
https://www.bluevine.com/careers
Bluevine Business Checking is a digital business deposit account designed for small businesses. Banking services are provided by Coastal Community Bank, Member FDIC, while Bluevine provides the technology and servicing experience.
The Standard checking tier is designed for businesses that want digital account access without a traditional monthly maintenance fee. Account features and qualification terms should be reviewed in the current deposit agreement.
Bluevine offers upgraded checking options with additional features and account benefits for qualifying customers. Pricing, interest, fee waivers, and eligibility requirements can change over time.
Premier is Bluevine’s higher-tier business checking offering with enhanced account features for qualifying businesses. Customers should compare the current plan requirements before upgrading.
Bluevine Business Checking customers can receive a business debit card for qualifying purchases and account access. Lost, stolen, or damaged card reporting is supported through Bluevine’s phone system.
Bluevine provides access to revolving business credit for qualified applicants. The current Bluevine Line of Credit is issued by Celtic Bank and serviced by Bluevine, and approval, credit limits, rates, and repayment terms depend on creditworthiness.
In addition to its own serviced Line of Credit, Bluevine may connect businesses with commercial financing from third-party partners. These products can have different issuers, underwriting requirements, rates, and servicing arrangements.
Bluevine offers digital bill-payment tools that allow businesses to pay vendors and manage accounts payable through the platform. Payment methods and processing times depend on the transaction type.
Businesses can use Bluevine tools to organize outgoing bills, track payment status, and simplify accounts-payable workflows. These features can reduce dependence on separate payment platforms.
Bluevine provides business invoicing features designed to help small businesses request payment from customers and track receivables.
Eligible businesses can use Bluevine payment-processing tools to accept customer payments. Current payment-processing services are supported through Stripe under applicable eligibility and service terms.
Bluevine supports Tap to Pay on compatible mobile devices, allowing eligible businesses to accept contactless payments directly through supported smartphones. Hardware and operating-system requirements apply.
Business Checking customers can send and receive qualifying ACH payments through Bluevine’s banking platform.
Bluevine supports qualifying domestic wire transactions. Fees, cutoffs, and eligibility depend on the account plan and current agreement.
Bluevine provides international-payment capabilities through third-party money-transmission providers. Availability, destination countries, currencies, fees, and regulatory terms can differ from domestic transfers.
Eligible customers can deposit qualifying checks through Bluevine’s mobile application by photographing and submitting the check digitally.
The Bluevine mobile app allows customers to monitor balances, deposit checks, manage payments, review transactions, and use other account features. Current support documentation lists Android 12+ and iOS 17.4+ compatibility requirements.
Bluevine allows qualifying users to manage multiple businesses through a single login, simplifying account access for entrepreneurs who operate more than one company.
Business owners can invite accountants or bookkeepers to access selected account functionality, allowing finance professionals to collaborate on records and transactions.
Bluevine provides account-security tools and a dedicated fraud-response process. Customers who identify unauthorized transactions or believe their information has been compromised are instructed to contact Bluevine promptly.
888-216-9619
888-216-9619
888-216-9619
888-216-9619
888-216-9619
888-216-9619
888-216-9619
888-216-9619
banking.support@bluevine.com.
During regular support hours
888-216-9619
Outside business hours, Bluevine instructs customers to submit a fraud case through the web form or email banking.support@bluevine.com with “Report Fraud” in the subject.
888-216-9619
The automated system supports lost, stolen, or damaged card reporting 24/7.
Bluevine routes lending questions through its main support channels.
888-216-9619
support@bluevine.com or the applicable support channel shown in the account.
Payment terms also identify support@bluevine.com for payment-related issues.
No separate verified universal sales line is prominently published.
No separate universal billing-only line is published.
Use
888-216-9619
No universal regional-office number is publicly promoted.
Not applicable in the traditional bank-branch sense.
Bluevine is primarily a digital fintech platform.
No universal international support number is prominently published.
There is no conventional emergency hotline.
Card-loss reporting is available through the automated phone system at 888-216-9619.
Not applicable.
No universal permanent press telephone number is prominently published.
No universal public applicant HR phone is published.
Not applicable.
For Business Checking, Line of Credit, payments, debit-card, account, or general support, call 888-216-9619 Monday through Friday between 8:00 AM and 8:00 PM Eastern Time. Customers can also sign into their account and use live chat or submit a case through the online Contact Us system. Keep your business name, account email, transaction date, last four digits of relevant account information, and any case number ready.
Bluevine explicitly warns customers not to provide passwords, full debit-card numbers, or one-time verification codes to an unsolicited caller. If someone contacts you claiming to be Bluevine and you are uncertain, end the call and independently dial the verified support number.
For suspected fraud, contact Bluevine immediately during business hours. Outside business hours, submit the official web form and choose Report Fraud, or email banking.support@bluevine.com with “Report Fraud” in the subject line. This is more appropriate than waiting for general support when unauthorized activity is involved.
Before filing a complaint, gather the business name, account email, transaction or payment details, disputed amount, dates, screenshots, statements, loan or deposit agreement, and previous support case numbers. Because Bluevine is a fintech rather than a bank, the correct escalation route can depend on whether the complaint concerns Business Checking, lending, payments, or another product.
Call 888-216-9619, use account chat, or submit a request through Bluevine’s official Contact Us page. Explain the issue clearly and request a case number. For Business Checking problems, also keep the transaction identifier, debit-card information, or payment confirmation available.
Use banking.support@bluevine.com for Business Checking and certain account issues. Payment-related questions may also be sent through Bluevine’s current support channels. Fraud concerns should be clearly labeled as fraud so that they can be routed to the Fraud Team.
If the first representative cannot resolve the problem, request a supervisor or senior support review. Provide the case number and a chronological summary of previous interactions. If a transaction, credit decision, debit-card issue, or payment dispute is involved, identify the precise date and amount.
Send a written complaint through the official Bluevine support form or email. Written communication is particularly useful for disputes involving account closures, payment errors, fraud, lending, or document requests because it creates a clear record of the customer’s position and Bluevine’s response.
For a serious unresolved matter, written correspondence can be sent to Bluevine Inc., 30 Montgomery Street, Suite 1400, Jersey City, NJ 07302. Include the business name, account email, case numbers, relevant amounts, dates, and copies of supporting documents. Current Bluevine account and privacy documents confirm this address.
For checking-account disputes, review the Business Deposit Account Agreement and follow the error-resolution process associated with Bluevine and Coastal Community Bank. For Line of Credit disputes, review the credit agreement because the current Bluevine Line of Credit is issued by Celtic Bank. Fraud matters should use Bluevine’s Fraud Team process immediately.
The proper regulator depends on the product. Business Checking services involve Coastal Community Bank, Member FDIC, while the Line of Credit involves Celtic Bank. Customers can also consider the Consumer Financial Protection Bureau for eligible financial-service complaints. State banking or financial regulators may have jurisdiction depending on the customer’s location and product.
If the complaint involves an electronic payment, card transaction, ACH transfer, lending practice, or financial-service issue that remains unresolved, the customer may use applicable consumer or business financial-dispute mechanisms. A state Attorney General, banking regulator, payment network, or financial institution may be relevant depending on the transaction. Do not submit sensitive passwords or complete account numbers in ordinary complaint forms.
If internal complaints and regulatory channels do not resolve the dispute, review the agreement governing the specific Bluevine product before pursuing litigation or arbitration. Deposit accounts, lending products, and payment services can have different contractual dispute provisions because different financial institutions and service providers are involved. Preserve every agreement, statement, support ticket, written decision, and regulatory complaint before taking formal legal action.
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