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- Bank OZK
About Bank OZK
Bank OZK is a publicly traded regional bank providing personal banking, business banking, commercial lending, real estate financing, trust services, wealth management and specialized financial solutions. The bank combines a multistate retail branch network with major specialized lending operations that serve customers beyond its traditional branch footprint, particularly in commercial real estate and institutional banking.
Bank OZK traces its roots to 1903, when its predecessor institution was established as a community bank in Arkansas. The modern organization’s rapid expansion began after George Gleason acquired control of Bank of Ozark in 1979, when the institution had only two banking offices, fewer than 30 employees and approximately $28 million in assets. Through acquisitions, organic expansion, commercial lending and technology investments, the company developed into a much larger financial institution and adopted the Bank OZK name in 2018.
Bank OZK is headquartered at 18000 Cantrell Road, Little Rock, Arkansas 72223. As of June 30, 2026, the bank reported approximately $41.70 billion in total assets, $34.00 billion in deposits and 267 offices. Bank OZK operates in multiple states and maintains specialized real estate, institutional banking and lending operations in major U.S. markets. Its common stock trades on the Nasdaq Global Select Market under ticker symbol OZK.
Quick Information
Corporate Phone Number
501-978-2218. This is the current corporate telephone number associated with Bank OZK’s principal executive offices at 18000 Cantrell Road in Little Rock, Arkansas.
Customer Service Number
1-800-274-4482. This is Bank OZK’s primary Customer Care Center number for account assistance, general banking questions and other customer-service needs.
Corporate Office Address
Bank OZK, 18000 Cantrell Road, Little Rock, AR 72223, United States. This is the bank’s current corporate and principal executive-office address.
Headquarters Address
Bank OZK, 18000 Cantrell Road, Little Rock, Arkansas 72223, United States. This location supports executive leadership, corporate administration and major banking operations.
Bank OZK does not recommend sending confidential banking information through ordinary unsecured email. Customers should use secure banking channels, Customer Care or their local banking center for account-specific matters, while investors can use Investor.Relations@ozk.com for appropriate shareholder and investment inquiries.
Industry
Bank OZK operates in banking, financial services, consumer banking, business banking, commercial lending, real estate finance, trust services and wealth management.
Founded
1903. Bank OZK traces its history to an Arkansas banking institution established in 1903, while its modern growth strategy accelerated after George Gleason acquired Bank of Ozark in 1979.
Number of Employees
More than 3,200 employees. Bank OZK currently describes its organization as having more than 3,200 employees supporting retail banking, lending, technology, operations, wealth management and specialized financial services.
Corporate Office Hours
Bank OZK does not publish ordinary public walk-in hours for its corporate headquarters. The Customer Care Center operates Monday through Friday from 7:00 AM to 7:00 PM Central Time and Saturday from 7:00 AM to 4:00 PM Central Time.
Website
https://www.ozk.com/ The official website provides personal banking, commercial banking, lending, trust, wealth-management and Customer Care resources.
Investor Relations
https://ir.ozk.com/ Bank OZK trades on the Nasdaq Global Select Market under ticker symbol OZK, and its Investor Relations website provides earnings information, SEC filings, annual reports and shareholder resources.
Careers Page
https://careers.ozk.com/ Bank OZK recruits for retail banking, lending, technology, finance, compliance, operations and other financial-services positions.
Bank OZK Products & Services
Personal Checking Accounts
Bank OZK offers several personal checking-account options designed for everyday banking, with account features varying by product and potentially including debit-card access, digital banking and other consumer services.
Personal Savings Accounts
Customers can open savings accounts designed for emergency funds, planned expenses and other financial goals, with rates and account requirements varying according to the selected product.
Money Market Accounts
Bank OZK provides money-market products that can combine interest earnings with account access subject to applicable minimum balances, withdrawal rules and account terms.
Certificates of Deposit
The bank offers certificates of deposit with different maturity periods, and available interest rates, minimum deposits and renewal terms depend on current Bank OZK offerings.
Debit Cards
Eligible Bank OZK checking accounts include Visa debit cards that customers can use for purchases and ATM transactions, with additional support available for lost, stolen or compromised cards.
Online Banking
Bank OZK provides online banking tools that allow eligible customers to review account activity, transfer funds, access statements and perform other supported account-management functions.
Mobile Banking
The Bank OZK mobile application gives eligible customers access to balances, transactions, mobile deposit, transfers and other supported banking functions from compatible devices.
Personal Loans
Bank OZK provides selected consumer lending products to qualifying borrowers, with credit approval and loan terms based on underwriting standards and the type of financing requested.
Home Loans
The bank offers residential mortgage products for eligible borrowers seeking to purchase or refinance homes in supported markets.
Freedom Advantage Home Loan
Bank OZK’s Freedom Advantage Home Loan is designed to expand access to home financing for qualifying low- and moderate-income borrowers and eligible properties.
Business Banking
Business customers can access deposit accounts, lending, treasury-management and payment services designed to support daily business operations and longer-term growth.
Commercial Lending
Bank OZK provides commercial loans for qualifying businesses and projects, including working-capital, real estate and other customized financing arrangements.
Real Estate Specialties Group
Bank OZK’s Real Estate Specialties Group provides large commercial real estate financing across major U.S. markets and is one of the bank’s most significant specialized lending businesses.
Corporate and Institutional Banking
The Corporate and Institutional Banking Group provides customized financial solutions for commercial, institutional and other sophisticated clients.
Indirect Lending
Bank OZK operates an Indirect Lending business that works through participating dealers and other financing relationships to originate eligible loans.
Merchant Services
Bank OZK provides merchant-payment solutions that help businesses accept payments and manage commerce-related activities through supported platforms.
Trust Services
Bank OZK provides trust administration services for individuals, families and organizations, with trust professionals managing assets and fiduciary responsibilities according to applicable agreements.
Wealth Management
The bank offers investment management, financial planning and related wealth-management services for qualifying clients seeking professional financial guidance.
Treasury Management
Bank OZK provides treasury-management solutions to help business customers manage payments, receivables, liquidity and other cash-management functions.
Bank OZK Corporate Phone Numbers
Corporate Phone Number
501-978-2218. This is Bank OZK’s current corporate headquarters number.
Corporate Headquarters Number
501-978-2218. The number is associated with Bank OZK’s headquarters at 18000 Cantrell Road, Little Rock, Arkansas 72223.
Headquarters Number
501-978-2218. Current regulatory records continue to identify this number with the bank’s principal executive offices.
Corporate Office Number
501-978-2218. Routine account and transaction issues should normally be directed to Customer Care rather than the corporate headquarters line.
Customer Support Number
1-800-274-4482. This is Bank OZK’s primary Customer Care Center number for general banking assistance.
Customer Service Number
1-800-274-4482. Customers can use this number for account questions, transaction concerns and general assistance during published service hours.
Toll-Free Number
1-800-274-4482. This is Bank OZK’s principal domestic toll-free Customer Care number.
Sales Number
Bank OZK does not publish one universal sales number. Customers interested in deposit accounts, loans or wealth-management services should contact Customer Care or an appropriate Bank OZK banking professional.
Support Number
1-800-274-4482. This number is the most appropriate general support contact for most Bank OZK consumer banking questions.
Billing Number
Bank OZK does not publish one universal billing telephone number covering every loan and banking product. Customers should contact the servicing team associated with their account or use Customer Care for routing assistance.
Regional Office Number
Bank OZK operates across multiple states but does not publish one universal regional-office telephone number for consumers.
Branch Office Number
Each Bank OZK banking center has its own local telephone number, and customers should use the official Locations directory to identify the correct branch contact.
Local Office Number
501-978-2218. This is the corporate headquarters number in Little Rock, while individual banking centers maintain separate local contacts.
International Number
001-833-405-6071. Bank OZK publishes this number for customers requiring certain banking assistance while outside the United States.
Emergency / After-Hours Number
1-833-357-0023 for lost, stolen or compromised Visa debit cards. Customers should report suspected card loss or compromise as quickly as possible to help protect the account.
Investor Relations Number
501-978-2265. Bank OZK publishes this number for Investor Relations inquiries, and investors can also email Investor.Relations@ozk.com for appropriate shareholder matters.
Media / Press Number
Bank OZK handles media inquiries through its corporate communications resources rather than a consumer Customer Care department, so customers should not use media channels for account complaints.
Human Resources (HR) Number
Bank OZK does not publish one universal public HR telephone number for outside applicants. Candidates should use the official careers website for employment opportunities and application support.
Reservations / Booking Number
Not applicable. Bank OZK is a banking and financial-services institution rather than a reservation-based business.
Lost or Stolen Debit Card Number
1-833-357-0023. This number is specifically intended for reporting a lost, stolen or compromised Bank OZK Visa debit card.
Debit Card PIN Number
1-888-217-3668. Customers can use this specialized number for supported debit-card PIN services.
How to Reach a Real Person at Bank OZK
For ordinary banking assistance, call 1-800-274-4482 during Customer Care hours, which are Monday through Friday from 7:00 AM to 7:00 PM Central Time and Saturday from 7:00 AM to 4:00 PM Central Time. Customers can also contact their local banking center when the issue involves a branch transaction or locally managed banking relationship.
Before calling, have the account type, transaction information and relevant documentation available. Customers outside the United States can use 001-833-405-6071 where applicable, while lost, stolen or compromised debit cards should be reported promptly at 1-833-357-0023 rather than waiting for ordinary Customer Care.
Bank OZK Headquarters & Corporate Office Address
Current Bank OZK Headquarters
Bank OZK, 18000 Cantrell Road, Little Rock, AR 72223, United States, Corporate Phone: 501-978-2218. This is the bank’s current principal executive-office address.
Corporate Office Address
18000 Cantrell Road, Little Rock, Arkansas 72223, United States. The location supports executive leadership, corporate administration and major banking operations.
Customer Care Mailing Address
Bank OZK, P.O. Box 8811, Little Rock, AR 72231-8811, United States. This mailing address can be used for appropriate written corporate and Customer Care correspondence when directed by the bank.
Investor Relations Address
Bank OZK, 18000 Cantrell Road, Little Rock, AR 72223, Phone: 501-978-2265, Email: Investor.Relations@ozk.com. This contact is specifically intended for shareholders and investment-related matters.
Real Estate Specialties Group
Bank OZK maintains significant commercial real estate lending operations through its Real Estate Specialties Group, which has a major presence in Dallas, Texas, while the bank’s principal corporate headquarters remains in Little Rock.
Corporate and Institutional Banking
Bank OZK’s Corporate and Institutional Banking business maintains a major presence in Houston, Texas and serves commercial and institutional customers requiring specialized financial solutions.
Current Office Network
As of June 30, 2026, Bank OZK reported 267 offices, reflecting its continuing expansion across retail banking, loan production and specialized financial operations.
How to File a Complaint Against Bank OZK
Customers experiencing a problem involving an account, card, transaction, loan, branch or digital-banking service should collect the relevant financial records and identify the exact transaction or service involved before submitting the complaint.
Step 1: Contact Bank OZK Customer Care
Call 1-800-274-4482 and provide the information required to identify the account, transaction or banking service involved in the complaint.
Step 2: Contact Your Banking Center
For a branch-specific problem, contact the Bank OZK office where the issue occurred and ask to speak with the branch manager or another appropriate banking professional.
Step 3: Report Card Problems Immediately
For a lost, stolen or compromised debit card, call 1-833-357-0023 promptly rather than waiting for ordinary Customer Care hours.
Step 4: Gather Supporting Records
Keep bank statements, receipts, transaction records, screenshots, loan documents and previous correspondence that can help Bank OZK investigate the concern.
Step 5: Follow Up With Customer Care
If the first interaction does not resolve the complaint, call Customer Care again and provide details of the previous contact and any reference information you received.
Step 6: Request Management Review
Ask whether the unresolved matter can be escalated to a supervisor, branch manager or specialized banking department for additional review.
Step 7: Use Written Correspondence
For appropriate written correspondence, customers can use Bank OZK, P.O. Box 8811, Little Rock, AR 72231-8811, while following any more specific mailing instructions provided for the account or dispute.
Step 8: Preserve Security Information
Do not send passwords, PINs, complete account credentials or other unnecessary sensitive banking information through ordinary email or public messaging channels.
Step 9: Contact Corporate Headquarters
For a broader unresolved corporate concern, contact Bank OZK, 18000 Cantrell Road, Little Rock, AR 72223, Corporate Phone: 501-978-2218, and explain the steps already taken through Customer Care or the branch.
Step 10: Consider an External Banking Complaint Process
If a serious banking, lending or consumer-finance dispute remains unresolved, customers may consider the complaint process available through the appropriate bank regulator or consumer-protection authority.
