Jack's
Jackpot Joanie’s is a Nevada gaming and tavern brand operating neighborhood gaming locations, bars, and casino-style venues. The company’s current website focuses on local gaming, slot machines, video poker, keno, food and beverages, promotional events, and neighborhood tavern entertainment. Its current footprint includes more than 25 locations in Southern Nevada, along with operations in Pahrump and Sparks.
Jackpot Joanie’s is currently owned and operated by Eclipse Route Operations, LLC, which does business as ECL Gaming. ECL Gaming officially states that it owns and operates Jackpot Joanie’s along with Winchell’s Pubs, Lucky 7’s, Bonanza Lounge, The Gin Mill, Golden West, Rounders, and Bully’s Sports Bars. ECL Gaming also manages gaming route operations for additional Nevada partners.
Nevada gaming records identify 6360 S. Buffalo Drive, Las Vegas, NV 89113 as the address of Eclipse Route Operations, LLC / ECL Gaming. Current Nevada Gaming Commission records continued to use this address in 2026. Jackpot Joanie’s therefore should be presented as a Nevada gaming business, not an Alabama-headquartered company.
ECL Gaming does not currently publish a dedicated corporate headquarters switchboard number on its official website.
A current Clark County licensed Jackpot Joanie’s / ECL Gaming business contact number is:
702-341-9333
This number is associated with a licensed ECL Gaming / Jackpot Joanie’s location at 2585 E. Flamingo Road in Las Vegas. It should not be misrepresented as a separately verified corporate headquarters switchboard.
Jackpot Joanie’s does not publish one universal chain-wide Customer Service number.
Customers should contact the specific Jackpot Joanie’s location involved or use the ECL Gaming online contact form.
Eclipse Route Operations, LLC / ECL Gaming
6360 S. Buffalo Drive
Las Vegas, NV 89113
United States
ECL Gaming
6360 S. Buffalo Drive
Las Vegas, NV 89113
United States
Nevada regulatory records identify this address for Eclipse Route Operations, LLC, doing business as ECL Gaming.
Jackpot Joanie’s and ECL Gaming do not prominently publish one general Customer Service email address on their current official contact pages.
Customers should use the official Contact Us form.
Gaming, Casinos, Taverns, Bars, Hospitality, Food & Beverage and Slot Route Operations
Jackpot Joanie’s does not currently publish one official corporate founding date on its website.
Nevada gaming records show the Jackpot Joanie’s name in use by the early 1990s, while individual modern operating entities have later formation dates. Because the brand has changed ownership and legal entities over time, one simplified incorporation date should not be presented as the age of the entire current business.
Jackpot Joanie’s does not publish a verified standalone current employee count.
ECL Gaming’s public professional profile describes the broader parent operation as employing approximately 201 to 500 people, but this is not a Jackpot Joanie’s-only employee total.
More than 25 Jackpot Joanie’s locations in Southern Nevada, plus current locations in Pahrump and Sparks.
The official location directory lists properties throughout Las Vegas, North Las Vegas, Henderson, Laughlin, Pahrump, and Sparks.
ECL Gaming does not publicly list standard visitor hours for its Las Vegas corporate office.
Many Jackpot Joanie’s tavern locations operate extended hours, and at least some locations are open 24 hours.
Individual hours should always be checked by location.
https://www.jackpotjoanies.com/
Not applicable.
ECL Gaming / Eclipse Route Operations, LLC is not publicly traded and does not operate a conventional public Investor Relations department.
https://www.eclgaming.com/job-opportunities
ECL Gaming currently recruits for positions including bartenders, servers, cooks, support staff, slot technicians, accounting, auditing, accounts payable, and IT support.
Jackpot Joanie’s operates gaming taverns and casino-style locations focused on slot gaming, video poker, keno, drinks, food, loyalty promotions, and neighborhood entertainment.
Slot machines are a core Jackpot Joanie’s offering.
The official website promotes a mix of modern and established gaming titles at its locations.
Many Jackpot Joanie’s locations offer video poker.
Available machines and game variations depend on the specific tavern or casino.
Keno is another major gaming category associated with Jackpot Joanie’s.
The brand promotes large potential keno jackpots at participating locations.
Many Jackpot Joanie’s locations operate under Nevada tavern gaming licenses.
These venues combine bar or food service with licensed gaming machines.
Jackpot Joanie’s operates a larger casino property at:
820 East Street
Pahrump, NV 89048
Phone: 775-727-5211
The property includes gaming, food and beverage service, and current promotional programs.
The Pahrump property includes Irene’s Corner Cafe.
Current published hours are:
7:00 AM to 10:00 PM daily.
Jackpot Joanie’s tavern locations provide bar service alongside gaming.
Specific drink menus and operating hours vary by location.
Selected Jackpot Joanie’s locations offer food and restaurant service.
Menus and kitchen hours vary by venue.
Jackpot Joanie’s promotions are connected with the ECL Gaming Players Club.
Players can participate in qualifying promotional programs according to current terms.
Current promotions can include drawings, hot-seat events, point multipliers, and new-player offers.
Participation generally requires membership in the ECL Gaming Players Club.
Jackpot Joanie’s periodically offers promotions for new Players Club members.
Terms, benefits, and eligibility can change.
Selected promotions allow Players Club members to earn increased points during designated periods.
Jackpot Joanie’s periodically runs Hot Seat promotions at participating locations.
Current rules and prize structures depend on the promotional period.
The Pahrump casino operates its own promotional events in addition to broader Jackpot Joanie’s promotions.
Some promotions may involve free play, drawings, or merchandise prizes.
The brand positions its locations as neighborhood gaming and social venues.
Customers can visit for gaming, drinks, food, and local promotions.
Jackpot Joanie’s does not publish a centralized directory comparable to a large public corporation. Most guest issues are handled directly through the individual location involved.
No dedicated headquarters switchboard is currently published by ECL Gaming.
702-341-9333
Clark County licensing records associate this number with an ECL Gaming / Jackpot Joanie’s licensed location at 2585 E. Flamingo Road.
No separate verified headquarters phone number is currently publicly listed.
Not separately published.
Not separately published.
Customers should use the ECL Gaming Contact Us form or the relevant property phone number.
Jackpot Joanie’s does not publish one universal Customer Service number.
Use the individual property number for the location involved.
No universal chain-wide support telephone number is published.
No verified nationwide toll-free Customer Service number is currently published.
Not applicable in the conventional sense.
Jackpot Joanie’s operates gaming and hospitality venues rather than a centralized consumer sales department.
Use the relevant local property number or ECL Gaming’s Contact Us form.
No universal Billing Department number is publicly listed.
Transaction questions should begin with the specific venue involved.
No universal regional office number is publicly listed.
Each Jackpot Joanie’s location has its own telephone number.
Examples of current official location contacts include:
Blue Diamond & Rainbow: 702-268-8905
Durango & Flamingo: 702-851-7065
Eastern & Horizon Ridge: 702-851-7060
Fort Apache & Patrick: 702-851-7070
Pahrump Casino: 775-727-5211
Sparks: 775-352-8422
Volunteer & Raider Way: 702-202-1729
The full current directory is published on the Jackpot Joanie’s website.
Not applicable.
Jackpot Joanie’s currently operates in Nevada, United States.
No universal corporate emergency line is publicly listed.
For immediate police, fire, medical, security, or life-safety emergencies, contact local emergency services and venue staff.
Not applicable.
ECL Gaming is privately held.
No separately verified public Media Relations phone number is currently published.
ECL Gaming does not publish one universal applicant HR number.
Careers:
https://www.eclgaming.com/job-opportunities
Not generally applicable to the tavern locations.
Customers should contact the individual property directly for venue-specific questions.
Jackpot Joanie’s currently operates locations across Southern and Northern Nevada.
6935 Blue Diamond Road
Las Vegas, NV 89178
Phone: 702-268-8905
Current published hours indicate this location operates 24 hours.
4075 S. Durango Drive
Las Vegas, NV 89147
Phone: 702-851-7065
2634 W. Horizon Ridge Parkway
Henderson, NV 89052
Phone: 702-851-7060
6085 S. Fort Apache Road
Las Vegas, NV 89148
Phone: 702-851-7070
820 East Street
Pahrump, NV 89048
Phone: 775-727-5211
2828 Vista Boulevard, Suite 128
Sparks, NV 89509
Phone: 775-352-8422
Jackpot Joanie’s officially expanded into Northern Nevada through its Sparks location.
3480 Volunteer Boulevard
Henderson, NV 89044
Phone: 702-202-1729
The official Jackpot Joanie’s website identifies this as one of its newest Henderson locations.
For a problem involving a particular Jackpot Joanie’s location, the most effective first contact is the specific tavern or casino. The official location directory publishes direct telephone numbers for individual properties, making it possible to ask for the manager on duty. Have the location, date and approximate time of the visit, transaction information, Players Club details when relevant, and a clear description of the problem available.
If local management cannot resolve the issue, use the official ECL Gaming Contact Us form and select the location associated with the complaint. ECL Gaming’s current form specifically asks whether the message concerns a particular location, which helps route the issue to the correct property or management team.
Contact Us:
https://www.eclgaming.com/contact-us
Jackpot Joanie’s is owned and operated by Eclipse Route Operations, LLC, doing business as ECL Gaming.
Current Nevada records identify:
Eclipse Route Operations, LLC / ECL Gaming
6360 S. Buffalo Drive
Las Vegas, NV 89113
United States
The Nevada Gaming Commission continued to identify this address for Eclipse Route Operations in 2026, and Clark County records also use the same address for ECL Gaming.
ECL Gaming
6360 S. Buffalo Drive
Las Vegas, NV 89113
United States
This is the strongest current verified corporate address associated with Jackpot Joanie’s parent/operator.
Eclipse Route Operations, LLC
Doing business as:
ECL Gaming
ECL Gaming officially confirms that it owns and operates Jackpot Joanie’s.
Current Clark County licensing information also identifies Jackpot Joanie’s gaming operations at individual licensed locations.
For example:
ECL Gaming d/b at Jackpot Joanie’s
2585 E. Flamingo Road
Las Vegas, NV 89121
Phone: 702-341-9333
The license identifies Eclipse Route Operations, LLC as the business owner.
The page URL provided categorizes Jackpot Joanie’s under Alabama, but current official and regulatory sources do not support Alabama as the company’s headquarters or principal operating state.
The verified operating footprint and corporate records point to Nevada, particularly the Las Vegas area.
Jackpot Joanie’s gaming operations are subject to Nevada gaming regulation and local licensing requirements.
Current Nevada Gaming Commission records identify Eclipse Route Operations, LLC in connection with ECL Gaming and Jackpot Joanie’s gaming licenses.
Customers who have a complaint involving gaming service, food, beverages, an employee interaction, Players Club activity, a promotion, a transaction, or another Jackpot Joanie’s experience should first identify the exact property involved. Keep receipts, Players Club information, date and time of the visit, machine or transaction details when relevant, photographs where appropriate, and the names of employees already contacted. Because Jackpot Joanie’s operates many separately licensed locations, the correct location information is particularly important.
Begin by calling or visiting the Jackpot Joanie’s property where the issue occurred and ask for the manager on duty. Explain what happened and provide the date, approximate time, receipt, Players Club information, or other relevant details. Local management can often address food, beverage, employee, service, or transaction concerns immediately. Clearly explain what resolution you are requesting and allow management an opportunity to review the issue. Keep a note of the manager’s name, the date of contact, and the response provided.
If local management cannot resolve the matter, submit the complaint through the official ECL Gaming Contact Us page at https://www.eclgaming.com/contact-us. The form allows customers to identify whether the complaint concerns a specific location and select the relevant property. Include your name, contact information, location, date of visit, and a concise explanation of what occurred. Mention your prior discussion with local management and explain what remains unresolved. Save confirmation or a screenshot of the submission for your records.
If the first corporate response does not resolve the problem, ask for review by an appropriate ECL Gaming operations or property-management representative. Provide the same core facts and include any previous communication, receipt, Players Club record, or promotional information relevant to the issue. Avoid changing the description of the complaint unless you are adding new facts or documentation. Ask what further review will occur and whether the company can provide a written response. Keep a complete record of all conversations and correspondence.
For a serious unresolved matter, written correspondence can be directed to Eclipse Route Operations, LLC / ECL Gaming, 6360 S. Buffalo Drive, Las Vegas, NV 89113. Include your full contact details, the Jackpot Joanie’s location involved, date of the incident, previous complaint history, and supporting documentation. Clearly state the resolution you are requesting and send copies rather than original receipts or records. Do not include passwords, full payment credentials, or other unnecessary sensitive information. Keep a copy of your letter and proof of delivery.
If a complaint specifically involves regulated gaming activity and remains unresolved, the appropriate external process may involve the Nevada Gaming Control Board or the relevant local licensing authority, depending on the nature of the issue. Food-service, alcohol, payment, employment, or ordinary consumer disputes can involve different agencies and should not automatically be treated as gaming complaints. Keep receipts, machine or gaming information, location details, promotional rules, correspondence, and support records before escalating externally. This documentation can help the appropriate authority understand both the incident and the steps already taken with Jackpot Joanie’s and ECL Gaming.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.